Toyota RAV4 Hybrid (2021 year). Manual in english - part 3

144

3-2. Opening, closing and locking the doors

WARNING

■

Jam protection function

Observe the following precau-

tions. 

Failure to do so may cause death 

or serious injury.

●

Never use any part of your body 

to intentionally activate the jam 

protection function.

●

The jam protection function may 

not work if something gets 

caught just before the back door 

fully closes. Be careful not to 

catch fingers or anything else.

●

The jam protection function may 

not work depending on the 

shape of the object that is 

caught. Be careful not to catch 

fingers or anything else.

■

Hands Free Power Back Door 

(if equipped)

Observe the following precautions 

when operating the Hands Free 

Power Back Door.

Failure to do so may cause death 

or serious injury.

●

Check the safety of the sur-

rounding area to make sure 

there are no obstacles or any-

thing that could cause any of 

your belongings to get caught.

●

When putting your foot near the 

lower center part of the rear 

bumper and moving it from the 

rear bumper, be careful not to 

touch the exhaust pipes until 

they have cooled down suffi-

ciently, as touching hot exhaust 

pipes can cause burns.

●

Do not leave the electronic key 

within the effective range 

(detection area) of the luggage 

compartment.

NOTICE

■

Back door spindles

The back door is equipped with 

spindles that hold the back door in 

place.

Observe the following precau-

tions. 

Failure to do so may cause dam-

age to the back door spindle, 

resulting in malfunction.

●

Do not attach any foreign 

objects, such as stickers, plastic 

sheets, or adhesives to the 

spindle rod.

●

Do not touch the spindle rod 

with gloves or other fabric items.

●

Do not attach heavy accesso-

ries to the back door. When 

attaching, ask your Toyota 

dealer for details.

●

Do not place your hand on the 

spindle or apply lateral forces to 

it.

■

To prevent back door closer 

malfunction

Do not apply excessive force to 

the back door while the back door 

closer is operating. Applying 

excessive force may cause the 

back door closer to malfunction.

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3-2. Opening, closing and locking the doors

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NOTICE

■

To prevent damage to the 

power back door

●

Make sure that there is no ice 

between the back door and 

frame that would prevent move-

ment of the back door. Operat-

ing the power back door when 

excessive load is present on the 

back door may cause a mal-

function.

●

Do not apply excessive force to 

the back door while the power 

back door is operating.

●

Take care not to damage the 

sensors (installed on the right 

and left edges of the power 

back door) with a knife or other 

sharp object. If the sensor is 

disconnected, the power back 

door will not close automati-

cally.

■

Hands Free Power Back Door 

precautions (if equipped)

The kick sensor is located behind 

lower center part of the rear 

bumper. Observe the following to 

ensure that the Hands Free 

Power Back Door function oper-

ates properly:

●

Keep the lower center part of 

the rear bumper clean at all 

times.

If the lower center part of the 

rear bumper is dirty or covered 

with snow, the kick sensor may 

not operate. In this situation, 

clean off the dirt or snow, move 

the vehicle from the current 

position and then check if the 

kick sensor operates.

If it does not operate, have the 

vehicle inspected by your 

Toyota dealer.

●

Do not apply coatings that have 

a rain clearing (hydrophilic) 

effect, or other coatings, to the 

lower center part of the rear 

bumper.

●

Do not park the vehicle near 

objects that may move and con-

tact the lower center part of the 

rear bumper, such as grass or 

trees.

If the vehicle has been parked 

for a while near objects that 

may move and contact the 

lower center part of the rear 

bumper, such as grass or trees, 

the kick sensor may not oper-

ate. In this situation, move the 

vehicle from the current position 

and then check if the kick sen-

sor operates. If it does not oper-

ate, have the vehicle inspected 

by your Toyota dealer.

●

Do not subject the kick sensor 

or its surrounding area to a 

strong impact.

If the kick sensor or its sur-

rounding area has been sub-

jected to a strong impact, the 

kick sensor may not operate 

properly. If the kick sensor does 

not operate in the following situ-

ations, have the vehicle 

inspected by your Toyota 

dealer.

• The kick sensor or its surround-

ing area has been subjected to 

a strong impact.

• The lower center part of the rear 

bumper is scratched or dam-

aged.

●

Do not disassemble the rear 

bumper.

●

Do not attach stickers to the 

rear bumper.

●

Do not paint the rear bumper.

146

3-2. Opening, closing and locking the doors

The settings of the power back 
door system can be changed by 
displaying the “Vehicle Set-
tings” - “PBD” screen from the 

 screen of the multi-informa-

tion display. (



P.109)

The changed power back door set-
tings are not reset by turning the 
power switch to OFF. In order to 
restore the original settings, they 
need to be changed back on the 

 screen of the multi-information 

display.

The open position of the power 
back door can be adjusted.

1

Stop the back door in the 
desirable position. (



P.137)

2

Press and hold the power 
back door switch on the back 
door for approximately 2 sec-
onds.

When the settings are completed, 

the buzzer sounds 4 times.
When opening the back door the 

next time, the back door will stop at 

that position.

■

Canceling the adjusted open 

position of the back door

Press and hold the power back door 

switch on the back door for approxi-

mately 7 seconds.
After the buzzer sounds 4 times, it 

sounds twice more. When the 

power back door does the opening 

operation the next time, the door will 

open to the initial settings position.

■

Customization

The opening position can be set 

with the multi-information display. 

(



P.109)

Priority for the stop position is given 

to the last position set by either the 

power back door switch on the back 

door or multi-information display.

NOTICE

●

If a bicycle carrier or similar 

heavy object is attached to the 

power back door, disable the 

Hands Free Power Back Door. 

(



P.109)

Changing settings of the 
power back door system 
(vehicles with power back 
door)

Adjusting the open posi-
tion of the back door 
(vehicles with power back 
door)

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3-2. Opening, closing and locking the doors

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*

: If equipped

■

Antenna location

Antennas outside the cabin 
(front)

Antennas outside the cabin 
(rear) (if equipped)

Antenna outside the luggage 
compartment

Antennas inside the cabin

■

Effective range (areas within 

which the electronic key is 

detected)

When locking or unlocking the 
doors

The system can be operated when 
the electronic key is within about 2.3 
ft. (0.7 m) of the front door handles, 
rear door handles (if equipped) and 
back door opener switch. (Only the 
doors detecting the key can be 
operated.)

When starting the hybrid system 
or changing power switch modes

The system can be operated when 
the electronic key is inside the vehi-
cle.

■

If an alarm sounds or a warning 

message is displayed

An alarm sounds and warning mes-

sage displays shown on the multi-

information display are used to pro-

tect against unexpected accidents 

or theft of the vehicle resulting from 

erroneous operation. When a warn-

ing message is displayed, take 

appropriate measures based on the 

displayed message.
When only an alarm sounds, cir-

cumstances and correction proce-

dures are as follows.

Smart key system

*

The following operations 
can be performed simply by 
carrying the electronic key 
on your person, for example 
in your pocket. The driver 
should always carry the 
electronic key.



Locks and unlocks the side 
doors (



P.127)



Locks and unlocks the back 
door (



P.134)



Starts the hybrid system 
(



P.212)

A

B

C

D

A

B

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3-2. Opening, closing and locking the doors

●

When an exterior alarm sounds 

once for 5 seconds

●

When an interior alarm pings con-

tinuously

■

Battery-saving function

The battery-saving function will be 

activated in order to prevent the 

electronic key battery and the 12-

volt battery from being discharged 

while the vehicle is not in operation 

for a long time.

●

In the following situations, the 

smart key system may take some 

time to unlock the doors.

• The electronic key has been left in 

an area of approximately 6 ft. (2 

m) of the outside of the vehicle for 

10 minutes or longer.

• The smart key system has not 

been used for 5 days or longer.

●

If the smart key system has not 

been used for 14 days or longer, 

the doors cannot be unlocked at 

any doors except the driver’s 

door. In this case, take hold of the 

driver’s door handle, or use the 

wireless remote control or the 

mechanical key, to unlock the 

doors.

■

Turning an electronic key to 

battery-saving mode

●

When battery-saving mode is set, 

battery depletion is minimized by 

stopping the electronic key from 

receiving radio waves.

Press 

 twice while pressing 

and holding 

.

Confirm that the electronic key indi-
cator flashes 4 times. 
While the battery-saving mode is 
set, the smart key system cannot be 
used. To cancel the function, press 
any of the electronic key buttons.

●

Electronic keys that will not be 

used for long periods of time can 

be set to the battery-saving mode 

in advance.

■

Conditions affecting operation

The smart key system uses weak 

radio waves. In the following situa-

tions, the communication between 

the electronic key and the vehicle 

may be affected, preventing the 

smart key system, wireless remote 

control and immobilizer system from 

operating properly.

(Ways of coping: 



P.670)

●

When the electronic key battery is 

depleted

●

Near a TV tower, electric power 

plant, gas station, radio station, 

large display, airport or other facil-

ity that generates strong radio 

waves or electrical noise

●

When the electronic key is in con-

Situation

Correction pro-

cedure

An attempt was 
made to lock the 
vehicle while a 
door was open.

Close all of the 
doors and lock 
the doors again.

Situation

Correction pro-

cedure

The power 
switch was 
turned to ACC 
while the driver’s 
door was open 
(or the driver’s 
door was opened 
while the power 
switch was in 
ACC).

Turn the power 
switch to OFF 
and close the 
driver’s door.

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tact with, or is covered by the fol-

lowing metallic objects

• Cards to which aluminum foil is 

attached

• Cigarette boxes that have alumi-

num foil inside

• Metallic wallets or bags

• Coins

• Hand warmers made of metal

• Media such as CDs and DVDs

●

When other wireless key (that 

emits radio waves) is being used 

nearby

●

When carrying the electronic key 

together with the following devices 

that emit radio waves

• Portable radio, cellular phone, 

cordless phone or other wireless 

communication devices

• Another vehicle’s electronic key or 

a wireless key that emits radio 

waves

• Personal computers or personal 

digital assistants (PDAs)

• Digital audio players

• Portable game systems

●

If window tint with a metallic con-

tent or metallic objects are 

attached to the rear window

●

When the electronic key is placed 

near a battery charger or elec-

tronic devices

●

When parking in a coin-operated 

parking lot (Radio waves used to 

detect vehicles may affect the 

smart key system.)

■

Note for the entry function

●

Even when the electronic key is 

within the effective range (detec-

tion areas), the system may not 

operate properly in the following 

cases:

• The electronic key is too close to 

the window or outside door han-

dle, near the ground, or in a high 

place when the doors are locked 

or unlocked.

• The electronic key is on the instru-

ment panel, luggage cover or 

floor, or in the door pockets or 

glove box when the hybrid system 

is started or power switch modes 

are changed.

●

Do not leave the electronic key on 

top of the instrument panel or near 

the door pockets when exiting the 

vehicle. Depending on the radio 

wave reception conditions, it may 

be detected by the antenna out-

side the cabin and the door will 

become lockable from the outside, 

possibly trapping the electronic 

key inside the vehicle.

●

As long as the electronic key is 

within the effective range, the 

doors may be locked or unlocked 

by anyone. However, only the 

doors detecting the electronic key 

can be used to unlock the vehicle.

●

Even if the electronic key is not 

inside the vehicle, it may be possi-

ble to start the hybrid system if the 

electronic key is near the window.

●

The doors may unlock if a large 

amount of water splashes on the 

door handle, such as in the rain or 

in a car wash when the electronic 

key is within the effective range. 

(The doors will automatically be 

locked after approximately 60 sec-

onds if the doors are not opened 

and closed.)

●

If the wireless remote control is 

used to lock the doors when the 

electronic key is near the vehicle, 

there is a possibility that the door 

may not be unlocked by the entry 

function. (Use the wireless remote 

control to unlock the doors.)

●

Touching the door lock sensor 

while wearing gloves may delay or 

prevent lock operation. Remove 

the gloves and touch the lock sen-

sor again.

●

When the lock operation is per-

formed using the lock sensor, rec-

ognition signals will be shown up 

to two consecutive times. After 

this, no recognition signals will be 

given.

●

If the door handle becomes wet 

while the electronic key is within 

150

3-2. Opening, closing and locking the doors

the effective range, the door may 

lock and unlock repeatedly. In that 

case, follow the following correc-

tion procedures to wash the vehi-

cle:

• Place the electronic key in a loca-

tion 6 ft. (2 m) or more away from 

the vehicle. (Take care to ensure 

that the key is not stolen.)

• Set the electronic key to battery-

saving mode to disable the smart 

key system. (



P.148)

●

If the electronic key is inside the 

vehicle and a door handle 

becomes wet during a car wash, a 

message may be shown on the 

multi-information display and a 

buzzer will sound outside the vehi-

cle. To turn off the alarm, lock all 

the doors.

●

The lock sensor may not work 

properly if it comes into contact 

with ice, snow, mud, etc. Clean 

the lock sensor and attempt to 

operate it again, or use the lock 

sensor on the lower part of the 

door handle.

●

A sudden approach to the effec-

tive range or door handle may pre-

vent the doors from being 

unlocked. In this case, return the 

door handle to the original position 

and check that the doors unlock 

before pulling the door handle 

again.

●

If there is another electronic key in 

the detection area, it may take 

slightly longer to unlock the doors 

after the door handle is gripped.

■

When the vehicle is not driven 

for extended periods

●

To prevent theft of the vehicle, do 

not leave the electronic key within 

6 ft. (2 m) of the vehicle.

●

The smart key system can be 

deactivated in advance. (



P.710)

●

Battery-saving mode can reduce 

the power consumption of elec-

tronic keys. (



P.148)

■

To operate the system properly

Make sure to carry the electronic 

key when operating the system. Do 

not get the electronic key too close 

to the vehicle when operating the 

system from the outside of the vehi-

cle.
Depending on the position and hold-

ing condition of the electronic key, 

the key may not be detected cor-

rectly and the system may not oper-

ate properly. (The alarm may go off 

accidentally, or the door lock pre-

vention may not operate.)

■

If the smart key system does 

not operate properly

●

Locking and unlocking the doors: 

Use the mechanical key. 

(



P.670)

●

Starting the hybrid system: 



P.671

■

Customization

Settings (e.g. smart key system) 

can be changed.

(Customizable features: 



P.709)

If the smart key system has been 

deactivated in a customized setting, 

refer to the explanations for the fol-

lowing operations.

●

Locking and unlocking the doors:

Use the wireless remote control or 

mechanical key. (



P.127, 670)

●

Starting the hybrid system and 

changing power switch modes: 



P.671

●

Stopping the hybrid system: 



P.214

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■

Certification for the smart key system



For vehicles sold in the U.S.A., Hawaii, American Samoa, Guam, Saipan 

and Puerto Rico



For vehicles sold in Canada

152

3-2. Opening, closing and locking the doors

WARNING

■

Caution regarding interfer-

ence with electronic devices

●

People with implantable car-

diac pacemakers, cardiac 

resynchronization therapy-

pacemakers or implantable car-

dioverter defibrillators should 

maintain a reasonable distance 

between themselves and the 

smart key system antennas. 

(



P.147)

The radio waves may affect the 

operation of such devices. If 

necessary, the entry function 

can be disabled. Ask your 

Toyota dealer for details, such 

as the frequency of radio waves 

and timing of the emitted radio 

waves. Then, consult your doc-

tor to see if you should disable 

the entry function.

●

Users of any electrical medical 

device other than implantable 

cardiac pacemakers, cardiac 

resynchronization therapy-

pacemakers or implantable car-

dioverter defibrillators should 

consult the manufacturer of the 

device for information about its 

operation under the influence of 

radio waves.

Radio waves could have unex-

pected effects on the operation 

of such medical devices.

Ask your Toyota dealer for details 

on disabling the entry function.

153

3-3. Adjusting the seats

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3-3.Adjusting the seats



Manual seat

1

Seat position adjustment 
lever

2

Seatback angle adjustment 
lever

3

Vertical height adjustment 
lever (driver’s side only)



Power seat (driver’s side only)

1

Seat position adjustment 
switch

2

Seatback angle adjustment 
switch

3

Seat cushion (front) angle 
adjustment switch

4

Vertical height adjustment 
switch

5

Lumbar support adjustment 
switch

■

When adjusting the seat

Take care when adjusting the seat 

so that the head restraint does not 

touch the ceiling.

Front seats

The seats can be adjusted 
(longitudinally, vertically, 
etc.). Adjust the seat to 
ensure the correct driving 
posture.

Adjustment procedure

WARNING

■

When adjusting the seat posi-

tion

●

Take care when adjusting the 

seat position to ensure that 

other passengers are not 

injured by the moving seat.

154

3-3. Adjusting the seats

Pull the seatback angle adjust-
ment lever 

, and adjust the 

seatback angle.

WARNING

●

Do not put your hands under the 

seat or near the moving parts to 

avoid injury.

Fingers or hands may become 

jammed in the seat mechanism.

●

Make sure to leave enough 

space around the feet so they 

do not get stuck.

●

Manual seat only: After adjust-

ing the seat, make sure that the 

seat is locked in position.

■

Seat adjustment

To reduce the risk of sliding under 

the lap belt during a collision, do 

not recline the seat more than 

necessary.

If the seat is too reclined, the lap 

belt may slide past the hips and 

apply restraint forces directly to 

the abdomen, or your neck may 

contact the shoulder belt, increas-

ing the risk of death or serious 

injury in the event of an accident.

Adjustments should not be made 

while driving as the seat may 

unexpectedly move and cause 

the driver to lose control of the 

vehicle.

Rear seats

Reclining adjustments and 
folding the seatbacks can 
be done with lever opera-
tion.

Adjustment procedure

WARNING

■

When operating the seatback

Observe the following precau-

tions.

Failure to do so may cause death 

or serious injury.

●

Keep other passengers from 

being hit with the seatback.

●

Do not bring your hands close 

to the moving parts or between 

the seats, as well as do not let 

any part of your body get 

caught.

A

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3-3. Adjusting the seats

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■

Before folding down the 
seatbacks

1

Park the vehicle in a safe 
place.

Apply the parking brake (



P.224) 

and shift the shift lever to P. 

(



P.220)

2

Adjust the position of the 
front seat and the angle of 
the seatback. (



P.153)

Depending on the position of the 

front seat, if the seatback is folded 

backward, it may interfere with the 

operation of the rear seat.

3

Lift up and push down the 
head restraints of the rear 
outboard seats, and lower 
the head restraint of the rear 
center seat. (



P.159)

4

Stow the armrest of the rear 
seat if it is pulled out. 
(



P.556)

This step is not necessary when 

operating the left side seat only.

■

Folding down the seat-
backs

While pulling the seatback angle 
adjustment lever 

, fold the 

seatback down.

■

Returning the rear seat-
backs

To avoid trapping the seat belt 
between the seat and the inside 
of the vehicle, pass the seat belt 
outside the seat belt guide 

 

and then return the seatback 
securely to the locked position.

WARNING

●

After adjusting the seat, make 

sure that the seat is locked in 

position. 

If the seatback is not securely 

locked, the red marking will be 

visible. Make sure that the red 

marking is not visible.

Folding down the rear 
seatbacks

WARNING

Observe the following precau-

tions.

Failure to do so may result in 

death or serious injury.

A

A

156

3-3. Adjusting the seats

*

: If equipped

■

Recording procedure

1

Check that the shift lever is in 
P.

2

Turn the power switch to ON.

3

Adjust the driver’s seat to the 
desired positions.

4

While pressing the “SET” but-
ton, or within 3 seconds after 
the “SET” button is pressed, 
press button “1” or “2” until 
the buzzer sounds.

If the selected button has already 

been preset, the previously 

recorded position will be overwrit-

WARNING

■

When folding the rear seat-

backs down

●

Do not fold the seatbacks down 

while driving.

●

Stop the vehicle on level 

ground, set the parking brake 

and shift the shift lever to P.

●

Do not allow anyone to sit on a 

folded seatback or in the lug-

gage compartment while driv-

ing.

●

Do not allow children to enter 

the luggage compartment.

●

Do not operate the rear seat if it 

is occupied.

●

Be careful not to get feet or 

hands caught in the moving 

parts or joints of the seats 

during operation.

●

Do not allow children to operate 

the seat.

■

After returning the rear seat-

back to the upright position

●

Make sure that the seatback is 

securely locked in position by 

lightly pushing it back and forth. 

If the seatback is not securely 

locked, the red marking will be 

visible. Make sure that the red 

marking is not visible.

●

Check that the seat belts are 

not twisted or caught in the 

seatback.

Driving position mem-

ory

*

This feature automatically 
adjusts the driver’s seat to 
suit your preferences.
Your preferred driving posi-
tion (the position of the 
driver’s seat) can be 
recorded and recalled by 
pressing a button.
Two different driving posi-
tions can be recorded into 
memory.
Each electronic key can be 
registered to recall your pre-
ferred driving position.

Recording/recalling a 
driving position

157

3-3. Adjusting the seats

3

Be
for
e 

driv
in

g

ten.

■

Recall procedure

1

Check that the shift lever is in 
P.

2

Turn the power switch to ON.

3

Press one of the buttons for 
the driving position you want 
to recall until the buzzer 
sounds.

■

To stop the position recall oper-

ation part-way through

Perform any of the following:

●

Press the “SET” button.

●

Press button “1” or “2”.

●

Operate any of the seat adjust-

ment switches.

■

Seat positions that can be 

memorized (



P.153)

The adjusted positions other than 

the position adjusted by lumbar sup-

port switch can be recorded.

■

Operating the driving position 

memory after turning the power 

switch to OFF

Recorded seat positions can be 

activated up to 180 seconds after 

the driver’s door is opened and 

another 60 seconds after it is closed 

again.

■

In order to correctly use the 

driving position memory func-

tion

If a seat position is already in the 

furthest possible position and the 

seat is operated in the same direc-

tion, the recorded position may be 

slightly different when it is recalled.

■

When recalling the driving posi-

tion

Take care when recalling the driving 

position so that the head restraint 

does not touch the ceiling.

■

If the 12-volt battery is discon-

nected

The memorized positions are 

erased.

■

When the recorded seat posi-

tion cannot be recalled

The seat position may not be 

recalled in some situations when the 

seat position is recorded in a certain 

range. For details, contact your 

Toyota dealer.

WARNING

■

Seat adjustment caution

Take care during seat adjustment 

so that the seat does not strike 

the rear passenger or squeeze 

your body against the steering 

wheel.

158

3-3. Adjusting the seats

■

Registering procedure

Record your driving position to 
button “1” or “2” before perform-
ing the following:
Carry only the key you want to 
register, and then close the 
driver’s door. 
If 2 or more keys are in the vehi-
cle, the driving position cannot 
be recorded properly.

1

Check that the shift lever is in 
P.

2

Turn the power switch to ON.

3

Recall the driving position 
that you want to record.

4

While pressing the recalled 
button, press and hold the 
door lock switch (either lock 
or unlock) until the buzzer 
sounds.

If the button could not be regis-

tered, the buzzer sounds continu-

ously for approximately 3 seconds.

■

Recall procedure

Make sure that the doors are 

locked before recalling the driv-
ing position.Carry the electronic 
key that has been registered to 
the driving position, and then 
unlock and open the driver’s 
door using the smart key system 
or wireless remote control.

The driving position will move to the 
recorded position.
If the driving position is in a position 
that has already been recorded, the 
seat will not move.

■

Cancelation procedure

Carry only the key you want to 
cancel and then close the 
driver’s door.
If 2 or more keys are in the vehi-
cle, the driving position cannot 
be canceled properly.

1

Check that the shift lever is in 
P.

2

Turn the power switch to ON.

3

While pressing the “SET” but-
ton, press and hold the door 
lock switch (either lock or 
unlock) until the buzzer 
sounds twice.

If the button could not be canceled, 

the buzzer sounds continuously for 

approximately 3 seconds.

■

Recalling the driving position 

using the memory recall func-

tion

●

Different driving positions can be 

registered for each electronic key. 

Therefore, the driving position that 

is recalled may be different 

depending on the key being car-

ried.

●

If a door other than the driver’s 

Registering/recall/cancel-
ing a driving position to 
an electronic key (mem-
ory recall function)

159

3-3. Adjusting the seats

3

Be
for
e 

driv
in

g

door is unlocked with smart key 

system, the driving position can-

not be recalled. In this case, press 

the driving position button which 

has been set.

■

Customization

Settings (e.g. the unlock door set-

tings of the memory recall function) 

can be customized. (Customizable 

features: 



P.712)

■

Front seats

1

Up

Pull the head restraints up.

2

Down

Push the head restraint down while 
pressing the lock release button 

.

Head restraints

Head restraints are pro-
vided for all seats.

WARNING

■

Head restraint precautions

Observe the following precautions 

regarding the head restraints.

Failure to do so may result in 

death or serious injury.

●

Use the head restraints 

designed for each respective 

seat.

●

Adjust the head restraints to the 

correct position at all times.

●

After adjusting the head 

restraints, push down on them 

and make sure they are locked 

in position.

●

Do not drive with the head 

restraints removed.

Vertical adjustment

A

160

3-3. Adjusting the seats

■

Center rear seat

1

Up

Pull the head restraints up.

2

Down

Push the head restraint down while 
pressing the lock release button 

.

■

Outboard rear seats

Head restraints cannot be 
adjusted.

■

Adjusting the height of the head 

restraints (front seats)

Make sure that the head restraints 

are adjusted so that the center of 

the head restraint is closest to the 

top of your ears.

■

Adjusting the center rear seat 

head restraint

Always raise the head restraint one 

level from the stowed position when 

using.

Pull the head restraint up while 
pressing the lock release button 

.

If the head restraint touches the 
ceiling, making the removal difficult, 
change the seat height or angle. 
(



P.153)

■

Front and center rear seats

Align the head restraint with the 
installation holes and push it 
down to the lock position.
Press and hold the lock release 
button 

 when lowering the 

head restraint.

A

Removing the head 
restraints

Installing the head 
restraints

A

A

161

3-3. Adjusting the seats

3

Be
for
e 

driv
in

g

■

Outboard rear seats

Align the head restraint with the 
installation holes and push it 
down to the lowest lock position.

162

3-4. Adjusting the steering wheel and mirrors

3-4.Adjusting the steering wheel and mirrors

1

Hold the steering wheel and 
push the lever down.

2

Adjust to the ideal position by 
moving the steering wheel 
horizontally and vertically.

After adjustment, pull the lever up 

to secure the steering wheel.

To sound the horn, press on or 
close to the 

 mark.

Steering wheel

Adjustment procedure

WARNING

■

Caution while driving

Do not adjust the steering wheel 

while driving.

Doing so may cause the driver to 

mishandle the vehicle and cause 

an accident, resulting in death or 

serious injury.

■

After adjusting the steering 

wheel

Make sure that the steering wheel 

is securely locked.

Otherwise, the steering wheel 

may move suddenly, possibly 

causing an accident, and resulting 

in death or serious injury. Also, 

the horn may not sound if the 

steering wheel is not securely 

locked.

Sounding the horn

163

3-4. Adjusting the steering wheel and mirrors

3

Be
for
e 

driv
in

g

*

: If equipped

The height of the rear view mir-
ror can be adjusted to suit your 
driving posture.
Adjust the height of the rear 
view mirror by moving it up and 
down.

Reflected light from the head-
lights of vehicles behind can be 
reduced by operating the lever.

1

Normal position

2

Anti-glare position

Responding to the level of 
brightness of the headlights of 
vehicles behind, the reflected 
light is automatically reduced.
Changing automatic anti-glare 
function mode on/off

When the automatic anti-glare func-
tion is in ON mode, the indicator 

 

illuminates.
The function will set to ON mode 
each time the power switch is 
turned to ON.
Pressing the button turns the func-
tion to OFF mode. (The indicator 

 also turns off.)

Inside rear view mir-

ror

*

The rear view mirror’s posi-
tion can be adjusted to 
enable sufficient confirma-
tion of the rear view.

Adjusting the height of 
rear view mirror

WARNING

■

Caution while driving

Do not adjust the position of the 

mirror while driving.

Doing so may lead to mishandling 

of the vehicle and cause an acci-

dent, resulting in death or serious 

injury.

Anti-glare function (vehi-
cles with manual anti-
glare inside rear view mir-
ror)

Anti-glare function (vehi-
cles with auto anti-glare 
inside rear view mirror)

A

A

164

3-4. Adjusting the steering wheel and mirrors



Vehicles without garage door 
opener



Vehicles with garage door 
opener

■

To prevent sensor error (vehi-

cles with auto anti-glare inside 

rear view mirror)

To ensure that the sensors operate 

properly, do not touch or cover 

them.



Vehicles without garage door 

opener



Vehicles with garage door opener

165

3-4. Adjusting the steering wheel and mirrors

3

Be
for
e 

driv
in

g

*

: If equipped

Icon display area

Displays icons, adjusting gauge, 
etc. (



P.167)

Lever

Operate to change between digital 
mirror mode and optical mirror 
mode.

Menu button

Press to display the icon display 
area and select the item you want 
to adjust.

Select/adjust button

Press to change the setting of the 
item you want to adjust.

Camera indicator

Indicates that the camera is operat-
ing normally.

Digital Rear-view Mir-

ror

*

The Digital Rear-view Mirror 
is a system that uses the 
camera on the rear of the 
vehicle and displays its 
image on the display of the 
Digital Rear-view Mirror.
The Digital Rear-view Mirror 
can be changed between 
optical mirror mode and dig-
ital mirror mode by operat-
ing the lever.
The Digital Rear-view Mirror 
allows the driver to see the 
rear view despite obstruc-
tions, such as the head 
restraints or luggage, 
ensuring rear visibility. 
Also, the rear seats are not 
displayed and privacy of the 
passengers is enhanced.

WARNING

Observe the following precau-

tions.

Failure to do so may result in 

death or serious injury.

■

Before using the Digital Rear-

view Mirror

●

Make sure to adjust the mirror 

before driving. (



P.167)

• Change to optical mirror mode 

and adjust the position of the 

Digital Rear-view Mirror so that 

the area behind your vehicle 

can be viewed properly.

• Change to digital mirror mode 

and adjust the display settings.

●

As the range of the image dis-

played by the Digital Rear-view 

Mirror is different from that of 

the optical mirror, make sure to 

check this difference before 

driving.

System components

A

B

C

D

E

166

3-4. Adjusting the steering wheel and mirrors

Operate the lever to change 
between digital mirror mode and 
optical mirror mode.

1

Digital mirror mode

Displays an image of the area 
behind the vehicle.

 will illuminate in this mode.

2

Optical mirror mode

Turns off the display of the Digital 
Rear-view Mirror allows it to be 
used as an optical mirror.

■

Digital mirror mode operating 

condition

The power switch is turned to ON.
When the power switch is changed 

from ON to OFF or ACC, the image 

will disappear after several seconds.

■

When using the Digital Rear-

view Mirror in digital mirror 

mode

●

If it is difficult to see the displayed 

image due to light reflected off the 

Digital Rear-view Mirror, the cam-

era being dirty or covered with 

water droplets, or if lights of a 

vehicle behind your vehicle or the 

displayed image are bothering 

you, change to optical mirror 

mode.

●

When the back door is open, the 

Digital Rear-view Mirror image 

may not display properly. Before 

driving, make sure the back door 

is closed.

●

If the display is difficult to see due 

to reflected light, close the sun-

shade for the moon roof (if 

equipped) or the electronic sun-

shade for the panoramic moon 

roof (if equipped).

●

Any of the following conditions 

may occur when driving in the 

dark, such as at night. None of 

them indicates that a malfunction 

has occurred.

• Colors of objects in the displayed 

image may differ from their actual 

color.

• Depending on the height of the 

lights of the vehicle behind, the 

area around the vehicle may 

appear white and blurry.

• Automatic image adjustment for 

brighter surrounding image may 

cause flickering.

If it is difficult to see the displayed 

image or flickering bothers you, 

change to optical mirror mode.

●

The Digital Rear-view Mirror may 

become hot while it is in digital 

mirror mode.

This is not a malfunction.

●

Depending on your physical con-

dition or age, it may take longer 

than usual to focus on the dis-

played image. In this case, 

change to optical mirror mode.

●

Do not let passengers stare at the 

displayed image when the vehicle 

is being driven, as doing so may 

cause motion sickness.

■

When the system malfunctions

If the symbol shown in the illustra-

tion is displayed when using the 

Digital Rear-view Mirror in digital 

mirror mode, the system may be 

malfunctioning. The symbol will dis-

appear in a few seconds. Operate 

the lever, change to optical mirror 

mode and have the vehicle 

inspected by your Toyota dealer.

Changing modes

167

3-4. Adjusting the steering wheel and mirrors

3

Be
for
e 

driv
in

g

■

Adjusting the mirror height

The height of the rear view mir-
ror can be adjusted to suit your 
driving posture.
Change to optical mirror mode, 
adjusting the height of the rear 
view mirror by moving it up and 
down.

■

Display settings (digital 
mirror mode)

Settings of the display in the dig-
ital mirror mode, on/off opera-
tion of the automatic anti-glare 
function, etc. can be changed.

1

Press the menu button.

The icons will be displayed.

2

Press the menu button 
repeatedly and select the 
item you want to adjust.

3

Press 

 or 

 to 

change the setting.

The icons will disappear if a button 

is not operated for approximately 5 

seconds or more.

Adjusting the mirror

Icons

Settings

Select to adjust the bright-
ness of the display.

Select to adjust the area 
displayed up/down.

Select to adjust the area 
displayed to the left/right.

Select to adjust the angle of 
the displayed image.

Select to zoom in/out the 
displayed image.

168

3-4. Adjusting the steering wheel and mirrors

*

: This is a function for the optical 

mirror mode, however, the setting 
can also be changed while using 
the digital mirror mode.

■

Enabling/disabling the 
automatic anti-glare func-
tion (optical mirror mode)

The automatic anti-glare func-
tion in the optical mirror mode 
can be enabled/disabled. The 
setting can be changed in both 
the digital mirror mode and the 
optical mirror mode.



When using the digital mirror 
mode



P.167



When using the optical mirror 
mode

1

Press the menu button.

The icons will be displayed.

2

Press the menu button 
repeatedly and select 

.

The setting display will be dis-

played.

3

Press 

 or 

 to 

enable (ON)/disable (OFF) 
the automatic anti-glare func-
tion.

The icons will disappear if a button 

is not operated for approximately 5 

seconds or more.

■

Adjusting the display (digital 

mirror mode)

●

If the displayed image is adjusted, 

it may appear distorted. This is not 

a malfunction.

●

If the brightness of the Digital 

Rear-view Mirror is set too high, it 

may cause eye strain. Adjust the 

Digital Rear-view Mirror to an 

appropriate brightness. If your 

eyes become tired, change to 

optical mirror mode.

●

The brightness of the Digital Rear-

view Mirror will change automati-

cally according to the brightness 

of the area in front of your vehicle.

Select to enable/disable the 
automatic anti-glare func-
tion.

*

Responding to the bright-
ness of the headlights of 
vehicles behind, the 
reflected light is automati-
cally adjusted.
The automatic anti-glare 
function is enabled each 
time the power switch is 
changed to ON.

Select to display 
HomeLink

®

 Training Tuto-

rial to assist customers to 
train their Garage Door 
Opener System. (



P.557)

Select to change the lan-
guage of the Homelink

®

 

Training Tutorial.

Icons

Settings

169

3-4. Adjusting the steering wheel and mirrors

3

Be
for
e 

driv
in

g

■

To prevent the light sensors 

from malfunctioning

To prevent the light sensors from 

malfunctioning, do not touch or 

cover them.

■

Cleaning the mirror surface

If the mirror surface is dirty, the 
image on the display may be dif-
ficult to see.
Clean the mirror surface gently 
using a soft dry cloth.

■

Cleaning the camera

If the camera lens is dirty, the 
displayed image may not be 
clear. In this case, clean it with a 
soft cloth dampened with water 
or a swab.

■

The camera

The camera for the Digital Rear-

view Mirror is located as shown.

■

The cooling fan

There is a cooling fan in the Digital 

Rear-view Mirror. Cooling fan 

sounds may be heard when using 

the system.

WARNING

Observe the following precau-

tions.

Failure to do so may result in 

death or serious injury.

■

While driving

●

Do not adjust the position of the 

Digital Rear-view Mirror or 

adjust the display settings while 

driving.

Stop the vehicle and operate 

the Digital Rear-view Mirror 

control switches. 

Failure to do so may cause a 

steering wheel operation error, 

resulting in an unexpected acci-

dent.

●

Always pay attention to the 

vehicle’s surroundings.

The size of the vehicles and other 

objects may look different when in 

digital mirror mode and optical 

mirror mode.

When backing up, make sure to 

directly check the safety of the 

area around your vehicle, espe-

cially behind the vehicle.

Additionally, if a vehicle 

approaches from the rear in the 

dark, such as at night, the sur-

rounding area may appear dim.

■

To prevent causes of fire

If the driver continues using the 

Digital Rear-view Mirror while 

smoke or odor comes from the 

mirror, it may result in fire. Stop 

using the system immediately and 

contact your Toyota dealer.

Cleaning the Digital Rear-
view Mirror

170

3-4. Adjusting the steering wheel and mirrors

If you notice any of the following symptoms, refer to the following 
table for the likely cause and the solution.

NOTICE

■

To prevent the Digital Rear-

view Mirror from malfunction-

ing

●

Do not use detergents, such as 

thinner, benzene, and alcohol to 

clean the mirror. They may dis-

color, deteriorate or damage the 

mirror surface.

●

Do not smoke, use matches, 

use cigarette lighters or allow 

open flames near the mirror. It 

may damage the mirror or 

cause a fire.

●

Do not remove, disassemble or 

modify the mirror.

■

To prevent the camera from 

malfunctioning

●

Observe the following precau-

tions, otherwise the Digital 

Rear-view Mirror may not oper-

ate properly.

• Do not strike or hit the camera 

or subject it to a strong impact, 

as the camera installation posi-

tion and angle may be changed.

• Do not remove, disassemble or 

modify the camera.

• Do not allow an organic solvent, 

car wax, window cleaner or 

glass coating to adhere to the 

camera. If this happens, wipe it 

off as soon as possible.

• When cleaning the camera lens, 

wipe the camera lens with a 

damp soft cloth.

Do not strongly rub the camera 

lens, as it may be scratched and 

will not be able to transmit a 

clear image.

• When applying colored film 

(including transparent film) to 

the rear window glass, do not 

apply it to the area in front of the 

camera.

If film is applied to the area in 

front of the camera, the image 

from the camera may not dis-

play properly.

●

Do not subject the camera to a 

strong impact as this could 

cause a malfunction.

If this happens, have the vehicle 

inspected by your Toyota dealer 

as soon as possible.

●

Do not block the vent holes of 

the mirror. Otherwise, the mirror 

may be hot, leading to a mal-

function or a fire.

If you notice any symptoms

171

3-4. Adjusting the steering wheel and mirrors

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If the symptom is not resolved by the solution, have the vehicle 
inspected by your Toyota dealer.

Symptom

Likely cause

Solution

The image is 
difficult to see.

The mirror surface is dirty.

Clean the mirror surface 
gently, using a soft dry 
cloth.

Sunlight or headlights are shin-
ing directly into the Digital Rear-
view Mirror.

Change to optical mirror 
mode.
(If the light is coming 
through the moon roof [if 
equipped] or panoramic 
moon roof [if equipped], 
close the sunshade or 
electronic sunshade.)

• The vehicle is in a dark area.
• The vehicle is near a TV 

tower, broadcasting station, 
electric power plant, or other 
location where strong radio 
waves or electrical noise may 
be present.

• The temperature around the 

camera is extremely high/low.

• The ambient temperature is 

extremely low.

• It is raining or humid.
• Sunlight or headlights are 

shining directly into the cam-
era lens.

• The vehicle is under fluores-

cent lights, sodium lights, 
mercury lights, etc.

• Exhaust gas is obstructing 

the camera.

Change to optical mirror 
mode.
(Change back to digital 
mirror mode when the 
conditions have 
improved.)

Foreign matters such as water 
droplets or dust is on the cam-
era lens.

Wipe the camera lens 
with a damp soft cloth.

172

3-4. Adjusting the steering wheel and mirrors

The image is 
difficult to see.

The luggage in the luggage 
compartment is reflected off the 
rear window glass and obstruct-
ing the camera.

• Change to optical mirror 

mode.

• Move the luggage to a 

position where it does 
not obstruct the cam-
era or cover it with a 
black cloth to reduce 
the amount it is 
reflected off the rear 
window glass.

The rear window glass is 
fogged up.

Change to optical mirror 
mode.
After defogging the rear 
window using the rear 
window defogger 
(



P.526), use the digital 

mirror mode again.

The outside of the rear window 
glass is dirty.

Use the rear window 
wiper to remove dirt.

The inside of the rear window 
glass is dirty.

Wipe the inside of rear 
window glass with a damp 
soft cloth.

The image is 
out of align-
ment.

The back door is not fully 
closed.

Fully close the back door.

The camera or its surrounding 
area has received a strong 
impact.

Change to optical mirror 
mode and have the vehi-
cle inspected by your 
Toyota dealer.

The display is 
dim and 

 is 

displayed.

The system may be malfunc-
tioning.

Change to optical mirror 
mode and have the vehi-
cle inspected by your 
Toyota dealer.

 goes off.

Symptom

Likely cause

Solution

173

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 is dis-

played.

The Digital Rear-view Mirror is 
extremely hot.
(The display will gradually 
become more dim. If the tem-
perature continues to increase, 
the Digital Rear-view Mirror will 
turn off.)

Reducing the cabin tem-
perature is recom-
mended to reduce the 
temperature of the mirror.
(

 will disappear when 

the mirror becomes cool.)

If 

 does not disappear 

even though the mirror is 
cool, have the vehicle 
inspected by your Toyota 
dealer.

The lever can-
not be oper-
ated properly.

The lever may be malfunction-
ing.

Change to optical mirror 
mode and have the vehi-
cle inspected by your 
Toyota dealer.
(To change to optical mir-
ror mode, press and hold 
the menu button for 
approximately 10 sec-
onds.)

Symptom

Likely cause

Solution

174

3-4. Adjusting the steering wheel and mirrors

■

Defogging the mirrors (if 

equipped)

The outside rear view mirrors can 

be cleared using the mirror defog-

gers. Turn on the rear window 

defogger to turn on the outside rear 

view mirror defoggers.

(



P.526)

1

To select a mirror to adjust, 
press the switch.

Left

Right

2

To adjust the mirror, press 
the switch.

Up

Right

Down

Left

■

Mirror angle can be adjusted 

when

The power switch is in ACC or ON.

Push the mirror back in the 
direction of the vehicle’s rear.

Outside rear view mir-

rors

The rear view mirror’s posi-
tion can be adjusted to 
enable sufficient confirma-
tion of the rear view.

WARNING

■

Important points while driving

Observe the following precautions 

while driving.

Failing to do so may result in loss 

of control of the vehicle and cause 

an accident, resulting in death or 

serious injury.

●

Do not adjust the mirrors while 

driving.

●

Do not drive with the mirrors 

folded.

●

Both the driver and passenger 

side mirrors must be extended 

and properly adjusted before 

driving.

■

When the mirror defoggers 

are operating (if equipped)

Do not touch the rear view mirror 

surfaces, as they can become 

very hot and burn you.

Adjustment procedure

Folding the mirrors

A

B

A

B

C

D

175

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WARNING

■

When a mirror is moving

To avoid personal injury and mir-

ror malfunction, be careful not to 

get your hand caught by the mov-

ing mirror.

176

3-5. Opening, closing the windows and moon roof

3-5.Opening, closing the windows and moon roof

The power windows can be 
opened and closed using the 
switches.
Operating the switch moves the 
side windows as follows:

1

Closing

2

One-touch closing

*

3

Opening

4

One-touch opening

*

*

: To stop the side window partway, 

operate the switch in the opposite 
direction.

■

The power windows can be 

operated when

The power switch is in ON.

■

Operating the power windows 

after turning the hybrid system 

off

The power windows can be oper-

ated for approximately 45 seconds 

even after the power switch is 

turned to ACC or OFF. They cannot, 

however, be operated once either 

front door is opened.

■

Jam protection function

If an object becomes jammed 

between the side window and the 

window frame while the side window 

is closing, side window movement is 

stopped and the side window is 

opened slightly.

■

Catch protection function

If an object becomes caught 

between the door and side window 

while the side window is opening, 

side window movement is stopped.

■

When the power window cannot 

be opened or closed

When the jam protection function or 

catch protection function operates 

unusually and the side window can-

not be opened and closed, perform 

the following operations with the 

power window switch of that door.

●

Stop the vehicle. With the power 

switch in ON, within 4 seconds of 

the jam protection function or 

catch protection function activat-

ing, continuously operate the 

power window switch in the one-

touch closing direction or one-

touch opening direction so that the 

side window can be opened and 

closed.

●

If the side window cannot be 

opened and closed even when 

performing the above operations, 

perform the following procedure 

for function initialization.

1

Turn the power switch to ON.

2

Pull and hold the power window 

switch in the one-touch closing 

direction and completely close 

the side window.

3

Release the power window 

switch for a moment, resume 

pulling the switch in the one-

touch closing direction, and hold 

it there for approximately 6 sec-

onds or more.

4

Press and hold the power win-

dow switch in the one-touch 

opening direction. After the side 

window is completely opened, 

continue holding the switch for 

an additional 1 second or more.

Power windows

Opening and closing the 
power windows

177

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5

Release the power window 

switch for a moment, resume 

pushing the switch in the one-

touch opening direction, and 

hold it there for approximately 4 

seconds or more.

6

Pull and hold the power window 

switch in the one-touch closing 

direction again. After the side 

window is completely closed, 

continue holding the switch for a 

further 1 second or more.

If you release the switch while the 

side window is moving, start again 

from the beginning.

If the side window reverses and 

cannot be fully closed or opened, 

have the vehicle inspected by your 

Toyota dealer.

■

Door lock linked power window 

operation

●

The power windows can be 

opened and closed using the key 

(vehicles without smart key sys-

tem) or mechanical key (vehicles 
with smart key system).

*

 (



P.128, 

670)

●

The power windows can be 

opened using the wireless remote 
control.

*

 (



P.127)

●

Vehicles with alarm: The alarm 

may be triggered if the alarm is set 

and the power window is closed 

using the door lock linked power 

window operation function. 

(



P.84)

*

: These settings must be custom-

ized at your Toyota dealer.

■

Power window open reminder 

function



Vehicles without smart key system

The buzzer sounds and a message 
is shown on the multi-information 
display when the key has been 
removed from the power switch and 
the driver’s door is opened with the 
power windows open.



Vehicles with smart key system

The buzzer sounds and a message 
is shown on the multi-information 
display when the power switch is 
turned to OFF and the driver’s door 
is opened with the power windows 
open.

■

Customization

Settings (e.g. linked door lock oper-

ation) can be changed. (Customiz-

able features: 



P.712)

WARNING

Observe the following precau-

tions.

Failing to do so may result in 

death or serious injury.

■

Closing the power windows

●

The driver is responsible for all 

the power window operations, 

including the operation for the 

passengers. In order to prevent 

accidental operation, especially 

by a child, do not let a child 

operate the power windows. It is 

possible for children and other 

passengers to have body parts 

caught in the power window. 

Also, when riding with a child, it 

is recommended to use the win-

dow lock switch. (



P.178)

●

Check to make sure that all pas-

sengers do not have any part of 

their body in a position where it 

could be caught when a power 

window is being operated.

178

3-5. Opening, closing the windows and moon roof

This function can be used to 
prevent children from acciden-
tally opening or closing a pas-
senger window.
Press the switch.

The indicator 

 will come on and 

the passenger windows will be 
locked.
The passenger windows can still be 
opened and closed using the 
driver’s switch even if the lock 
switch is on.

■

The window lock switch can be 

operated when

The power switch is in ON.

■

When the 12-volt battery is dis-

connected

The window lock switch is disabled. 

If necessary, press the window lock 

switch after reconnecting the 12-volt 

battery.

WARNING

●

When using the wireless remote 

control, key or mechanical key 

and operating the power win-

dows, operate the power win-

dow after checking to make 

sure that there is no possibility 

of any passenger having any of 

their body parts caught in the 

side window. Also, do not let a 

child operate the power window 

by the wireless remote control, 

key or mechanical key. It is pos-

sible for children and other pas-

sengers to get caught in the 

power window.

●

When exiting the vehicle, turn 

the power switch to OFF, carry 

the key and exit the vehicle 

along with the child. There may 

be accidental operation, due to 

mischief, etc., that may possibly 

lead to an accident.

■

Jam protection function

●

Never use any part of your body 

to intentionally activate the jam 

protection function.

●

The jam protection function may 

not work if something gets 

jammed just before the side 

window is fully closed. Be care-

ful not to get any part of your 

body jammed in the side win-

dow.

■

Catch protection function

●

Never use any part of your body 

or clothing to intentionally acti-

vate the catch protection func-

tion.

●

The catch protection function 

may not work if something gets 

caught just before the side win-

dow is fully opened. Be careful 

not to get any part of your body 

or clothing caught in the side 

window.

Preventing accidental 
operation (window lock 
switch)

A

179

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*

: If equipped

■

Opening and closing

1

Opens the moon roof

*

The moon roof stops slightly before 
the fully open position to reduce 
wind noise.
Press the switch again to fully open 
the moon roof.

2

Closes the moon roof

*

*

: Lightly press either side of the 

moon roof switch to stop the 
moon roof partway.

■

Tilting up and down

1

Tilts the moon roof up

*

2

Tilts the moon roof down

*

*

: Lightly press either side of the 

moon roof switch to stop the 
moon roof partway.

■

The moon roof can be operated 

when

The power switch is in ON.

■

Operating the moon roof after 

turning the hybrid system off

The moon roof can be operated for 

approximately 45 seconds after the 

power switch is turned to ACC or 

OFF. It cannot, however, be oper-

ated once either front door is 

opened.

■

Jam protection function

If an object is detected between the 

moon roof and the frame while the 

moon roof is closing or tilting down, 

travel is stopped and the moon roof 

opens slightly.

■

Sunshade

The sunshade can be opened and 

closed manually. However, the sun-

shade will open automatically when 

the moon roof is opened.

■

Door lock linked moon roof 

operation

●

The moon roof can be opened 

and closed using the mechanical 
key.

*

 (



P.670)

●

The moon roof can be opened 
using the wireless remote control.

*

 

(



P.127)

●

Vehicles with alarm: The alarm 

may be triggered if the alarm is set 

and the moon roof is closed using 

the door lock linked moon roof 

operation function. (



P.84)

*

: These settings must be custom-

ized at your Toyota dealer.

Moon roof

*

Use the overhead switches 
to open and close the moon 
roof and tilt it up and down.

Operating the moon roof

180

3-5. Opening, closing the windows and moon roof

■

When the moon roof does not 

close normally

Perform the following procedure:

1

Stop the vehicle.

2

Press and hold the “CLOSE” 
switch.

*

The moon roof will close, reopen 

and pause for approximately 10 

seconds. Then it will close again 

and stop at the completely closed 

position.

3

Check to make sure that the 

moon roof is completely closed 

and then release the switch.

*

: If the switch is released at the 

incorrect time, the procedure will 
have to be performed again from 
the beginning.

If the moon roof does not fully close 
even after performing the above 
procedure correctly, have the vehi-
cle inspected by your Toyota dealer.

■

If the moon roof does not move 

normally

If the moon roof does not open or 

close normally or the automatic 

opening function does not operate, 

perform the following initialization 

procedure.

1

Stop the vehicle.

2

Press and hold the “DOWN” 
switch.

*

The moon roof will stop at the tilt-up 

position. After that, it will open, 

close, tilt up, tilt down, and stop at 

the fully closed position.

3

Confirm that the moon roof has 

completely stopped and release 

the switch.

*

: If you release the switch while the 

moon roof is moving, perform the 
procedure again from the begin-
ning.

If, after performing the above proce-
dures correctly, the moon roof still 
does not open or close normally or 

the automatic opening function does 
not operate, have the vehicle 
inspected by your Toyota dealer.

■

Moon roof open reminder func-

tion

The buzzer sounds and a message 

is shown on the multi-information 

display when the power switch is 

turned to OFF and the driver’s door 

is opened with the moon roof open.

■

Customization

Settings (e.g. linked door lock oper-

ation) can be changed. (Customiz-

able features: 



P.712)

WARNING

Observe the following precau-

tions.

Failure to do so may cause death 

or serious injury.

■

Opening the moon roof

●

Do not allow any passengers to 

put their hands or head outside 

the vehicle while it is moving.

●

Do not sit on top of the moon 

roof.

■

Opening and closing the 

moon roof

●

The driver is responsible for 

moon roof opening and closing 

operations.

In order to prevent accidental 

operation, especially by a child, 

do not let a child operate the 

moon roof. It is possible for chil-

dren and other passengers to 

have body parts caught in the 

moon roof.

181

3-5. Opening, closing the windows and moon roof

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WARNING

●

Check to make sure that all pas-

sengers do not have any part of 

their body in a position where it 

could be caught when the moon 

roof is being operated.

●

When using the wireless remote 

control or mechanical key and 

operating the moon roof, oper-

ate the moon roof after checking 

to make sure that there is no 

possibility of any passenger 

having any of their body parts 

caught in the moon roof. Also, 

do not let a child operate moon 

roof by the wireless remote con-

trol or mechanical key. It is pos-

sible for children and other 

passengers to get caught in the 

moon roof.

●

When exiting the vehicle, turn 

the power switch to OFF, carry 

the key and exit the vehicle 

along with the child. There may 

be accidental operation, due to 

mischief, etc., that may possibly 

lead to an accident.

■

Jam protection function

●

Never use any part of your body 

to intentionally activate the jam 

protection function.

●

The jam protection function may 

not work if something gets 

caught just before the moon 

roof is fully closed. Also, the jam 

protection function is not 

designed to operate while the 

switch is being pressed. Take 

care so that your fingers, etc. do 

not get caught.

182

3-5. Opening, closing the windows and moon roof

*

: If equipped

■

Opening and closing the 
electronic sunshade

1

Opens the electronic sun-
shade

*

Slide and hold the 

 switch 

backward. The electronic sunshade 
will fully open automatically.

2

Closes the electronic sun-
shade

*

Slide and hold the 

 switch for-

ward. The electronic sunshade will 
fully close automatically.
If the panoramic moon roof is not 
fully closed, it will close fully before 
the electronic sunshade closes.

*

: Quickly slide and release the 

 switch in either direction to 

stop the electronic sunshade 
partway.

■

Tilting the panoramic moon 
roof up and down

Press the 

 switch to tilt the 

panoramic moon roof up.

*

When the panoramic moon roof is 
tilted up, the electronic sunshade 
will open to the half-open position 
of the roof.

*

: Lightly press the 

 switch 

again to stop the panoramic 
moon roof partway.

Press and hold the 

 switch 

to tilt the panoramic moon roof 
down.

The panoramic moon roof can be 
tilted down only when it is in the tilt-
up position.

■

Opening and closing the 
panoramic moon roof

Opens the panoramic moon 
roof

*

Slide and hold the 

 switch 

Panoramic moon roof

*

Use the overhead switches 
to operate the panoramic 
moon roof and electronic 
sunshade.

Operating the electronic 
sunshade and panoramic 
moon roof

183

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backward. The panoramic moon 
roof and electronic sunshade will 
open automatically.
The panoramic moon roof can be 
opened from the tilt-up position.

*

: Quickly slide and release the 

 switch in either direction to 

stop the panoramic moon roof 
partway.

Closes the panoramic moon 
roof

Slide and hold the 

 switch for-

ward. The panoramic moon roof will 
fully close automatically.

■

The panoramic moon roof can 

be operated when

The power switch is in ON.

■

Operating the panoramic moon 

roof after turning the hybrid 

system off

The panoramic moon roof and elec-

tronic sunshade can be operated for 

approximately 45 seconds after the 

power switch is turned to ACC or 

OFF. They cannot, however, be 

operated once either front door is 

opened.

■

Jam protection function

If an object is detected between the 

panoramic moon roof and the frame 

in the following situations, travel is 

stopped and the panoramic moon 

roof opens slightly.

●

The panoramic moon roof is clos-

ing or tilting down.

●

The electronic sunshade is clos-

ing.

■

Closing both the panoramic 

moon roof and electronic sun-

shade

Slide the 

 switch forward.

The electronic sunshade will close 

to the half-open position and pause. 

The panoramic moon roof will then 

fully close. Then the electronic sun-

shade will fully close.

■

Door lock linked panoramic 

moon roof operation

●

The panoramic moon roof can be 

opened and closed using the 
mechanical key.

*

 (



P.670)

●

The panoramic moon roof can be 

opened using the wireless remote 
control.

*

 (



P.127)

●

Vehicles with alarm: The alarm 

may be triggered if the alarm is set 

and the panoramic moon roof is 

closed using the door lock linked 

panoramic moon roof operation 

function. (



P.84)

*

: These settings must be custom-

ized at your Toyota dealer.

■

When the panoramic moon roof 

or electronic sunshade does 

not close normally

Perform the following procedure:

184

3-5. Opening, closing the windows and moon roof

1

Stop the vehicle.

2

Turn the power switch to ON.

3

Slide and hold the 

 switch 

or 

 switch forward. Continue 

sliding and holding the switch for 

approximately 10 seconds after 

the panoramic moon roof or elec-

tronic sunshade closes and 

reopens. The panoramic moon 

roof and electronic sunshade will 
start to close.

*

4

Check that the panoramic moon 

roof and electronic sunshade are 

fully closed and release the 

switch.

*

: If the switch is released at the 

incorrect time, the procedure will 
have to be performed again from 
the beginning.

If the panoramic moon roof or elec-

tronic sunshade does not fully close 

even after performing the above 

procedure correctly, have the vehi-

cle inspected by your Toyota dealer.

■

Panoramic moon roof open 

reminder function

A buzzer sounds and a message is 

shown on the multi-information dis-

play when the power switch is 

turned to OFF and the driver’s door 

is opened with the panoramic moon 

roof open.

■

Customization

Settings (e.g. linked door lock oper-

ation) can be changed. (Customiz-

able features: 



P.712)

WARNING

Observe the following precau-

tions.

Failure to do so may result in 

death or serious injury.

■

Opening and closing the elec-

tronic sunshade

●

Check to make sure that all pas-

sengers do not have any part of 

their body in a position where it 

could be caught when the elec-

tronic sunshade is being oper-

ated.

●

Do not let a child operate the 

electronic sunshade. Closing 

the electronic sunshade on 

someone can cause death or 

serious injury.

■

Opening the panoramic moon 

roof

●

Do not allow any passengers to 

put their hands or head outside 

the vehicle while it is moving.

●

Do not sit on top of the pan-

oramic moon roof.

■

Opening and closing the pan-

oramic moon roof

●

The driver is responsible for 

panoramic moon roof opening 

and closing operations.

In order to prevent accidental 

operation, especially by a child, 

do not let a child operate the 

panoramic moon roof. It is pos-

sible for children and other pas-

sengers to have body parts 

caught in the panoramic moon 

roof.

185

3-5. Opening, closing the windows and moon roof

3

Be
for
e 

driv
in

g

WARNING

●

Check to make sure that all pas-

sengers do not have any part of 

their body in a position where it 

could be caught when the pan-

oramic moon roof is being oper-

ated.

●

When using the wireless remote 

control or mechanical key and 

operating the panoramic moon 

roof, operate the panoramic 

moon roof after checking to 

make sure that there is no pos-

sibility of any passenger having 

any of their body parts caught in 

the panoramic moon roof. Also, 

do not let a child operate pan-

oramic moon roof by the wire-

less remote control or 

mechanical key. It is possible 

for children and other passen-

gers to get caught in the pan-

oramic moon roof.

●

When exiting the vehicle, turn 

the power switch to OFF, carry 

the key and exit the vehicle 

along with the child. There may 

be accidental operation, due to 

mischief, etc., that may possibly 

lead to an accident.

■

Jam protection function

●

Never use any part of your body 

to intentionally activate the jam 

protection function.

●

The jam protection function may 

not work if something gets 

caught just before the pan-

oramic moon roof or electronic 

sunshade is fully closed. Also, 

the jam protection function is 

not designed to operate while 

the switch is being pressed. 

Take care so that your fingers, 

etc. do not get caught.

■

To prevent burns or injuries

Do not touch the area between 

the underside of the panoramic 

moon roof and the electronic sun-

shade. Your hand may get caught 

and you could injure yourself. 

Also, if the vehicle is left in direct 

sunlight for a long time, the under-

side of the panoramic moon roof 

could become very hot and could 

cause burns.

NOTICE

■

To prevent damage to the 

panoramic moon roof

●

Before opening the panoramic 

moon roof, make sure that there 

are no foreign objects, such as 

stones or ice, around the open-

ing.

●

Do not hit the surface or edge of 

the panoramic moon roof with 

hard objects.

■

After the vehicle has been 

washed or rained on

Before opening the panoramic 

moon roof, wipe any water off the 

panoramic moon roof. Otherwise, 

water may enter the cabin when 

the panoramic moon roof is 

opened.

186

3-5. Opening, closing the windows and moon roof

187

4

4

Driving

Driving

4-1. Before driving

Driving the vehicle.......

189

Cargo and luggage .....

196

Vehicle load limits .......

199

Trailer towing ..............

200

Dinghy towing .............

209

4-2. Driving procedures

Power (ignition) switch 

(vehicles without smart key 
system)......................

210

Power (ignition) switch 

(vehicles with smart key 
system)......................

212

EV drive mode ............

217

Hybrid transmission ....

219

Turn signal lever .........

223

Parking brake..............

224

Brake Hold ..................

227

4-3. Operating the lights and 

wipers

Headlight switch..........

229

AHB (Automatic High 

Beam)........................

232

Fog light switch ...........

235

Windshield wipers and 

washer.......................

236

Rear window wiper and 

washer.......................

239

4-4. Refueling

Opening the fuel tank cap

..................................

241

4-5. Using the driving support 

systems

Toyota Safety Sense 2.0

..................................

244

PCS (Pre-Collision System)

..................................

250

LTA (Lane Tracing Assist)

..................................

258

RSA (Road Sign Assist)

..................................

268

Dynamic radar cruise con-

trol with full-speed range

..................................

271

BSM (Blind Spot Monitor)

..................................

282

Intuitive parking assist.

291

PKSB (Parking Support 

Brake)........................

298

Parking Support Brake func-

tion (static objects) ....

303

Parking Support Brake func-

tion (rear-crossing vehi-
cles)...........................

309

Rear view monitor system

..................................

313

Toyota parking assist moni-

tor ..............................

321

Panoramic view monitor

..................................

334

Driving mode select switch

..................................

366

Trail Mode ...................

367

Driving assist systems.

369

188

4-6. Driving tips

Hybrid vehicle driving tips

..................................

376

Winter driving tips .......

378

Utility vehicle precautions

..................................

381

189

4-1. Before driving

4

Driving

4-1.Before driving

■

Starting the hybrid system



P.210, 212

■

Driving

1

With the brake pedal 
depressed, shift the shift 
lever to D. (



P.219)

2

Release the parking brake. 
(



P.224)

If the parking brake is in automatic 

mode, the parking brake is 

released automatically when shift-

ing the shift lever to any position 

other than P. (



P.224)

3

Gradually release the brake 
pedal and gently depress the 
accelerator pedal to acceler-
ate the vehicle.

■

Stopping

1

With the shift lever in D, 
depress the brake pedal.

2

If necessary, set the parking 
brake. (



P.224)

If the vehicle is to be stopped for an 

extended period of time, shift the 

shift lever to P. (



P.219)

■

Parking the vehicle

1

With the shift lever in D, 
depress the brake pedal.

2

Set the parking brake 
(



P.224), and shift the shift 

lever to P (



P.219).

3

Turn the power switch to 
OFF to stop the hybrid sys-
tem.

4

Lock the door, making sure 
that you have the key on your 
person.

If parking on a hill, block the wheels 

as needed.

■

Starting off on a steep 
uphill

1

With the brake pedal 
depressed, shift the shift 
lever to D. (



P.219)

2

Pull the parking brake switch 
and parking brake is set 
manually. (



P.224)

3

Release the brake pedal and 
gently depress the accelera-
tor pedal to accelerate the 
vehicle.

Parking brake automatic release 

function (



P.225)

■

When starting off on a uphill

The hill-start assist control will acti-

vate. (



P.369)

■

For fuel-efficient driving

Keep in mind that hybrid vehicles 

are similar to conventional vehicles, 

and it is necessary to refrain from 

activities such as sudden accelera-

tion, etc. Refer to “Hybrid vehicle 

driving tips”. (



P.376)

■

Driving in the rain

●

Drive carefully when it is raining, 

because visibility will be reduced, 

the windows may become fogged-

up, and the road could be slip-

Driving the vehicle

The following procedures 
should be observed to 
ensure safe driving:

Driving procedure

190

4-1. Before driving

pery.

●

Drive carefully when it starts to 

rain, as the road surface could be 

especially slippery.

●

Refrain from high speeds when 

driving on an expressway in the 

rain, because there may be a 

layer of water between the tires 

and the road surface, preventing 

the steering and brakes from 

operating properly.

■

ECO Accelerator Guidance 

(



P.105)

It is easier to drive in an Eco-friendly 

manner by driving while referring to 

the ECO Accelerator Guidance dis-

play. Also, by using the ECO Accel-

erator Guidance it is easier to 

increase the “Eco Score” evaluation.

●

When starting off:

While staying within the ECO 

Accelerator Guidance range, 

gradually depress the accelerator 

pedal and accelerate to the 

desired speed. If excessive accel-

eration is avoided, the “Start” 

score will increase.

●

When driving:

After accelerating to the desired 

speed, release the accelerator 

pedal and drive at a stable speed 

within the ECO Accelerator Guid-

ance range. By keeping the vehi-

cle within the ECO Accelerator 

Guidance range, the “Cruise” 

score will increase.

●

When stopping:

When stopping the vehicle, early 

releasing the accelerator pedal 

will cause the “Stop” score to 

increase.

■

Restraining the hybrid system 

output (Brake Override System)

●

When the accelerator and brake 

pedals are depressed at the same 

time, the hybrid system output 

may be restrained.

●

A warning message is displayed 

on the multi-information display 

while the system is operating. 

(



P.648)

■

Restraining sudden start (Drive-

Start Control)

●

When the following unusual oper-

ation is performed, the hybrid sys-

tem output may be restrained.

• When the shift lever is shifted from 

R to D, D to R, N to R, P to D

*

, or 

P to R

*

 (D includes S) with the 

accelerator pedal depressed, a 

warning message appears on the 

multi-information display. If a 

warning message is shown on the 

multi-information display, read the 

message and follow the instruc-

tions.

• When the accelerator pedal is 

depressed too much while the 

vehicle is in reverse.

*

: Depending on the situation, the 

shift lever may not be changed.

●

While Drive-Start Control is being 

activated, your vehicle may have 

trouble escaping from the mud or 

fresh snow. In such case, deacti-

vate TRAC (



P.370) to cancel 

Drive-Start Control so that the 

vehicle may be able to escape 

from the mud or fresh snow.

●

Drive-Start Control does not work 

when Trail Mode is turned on.

■

Breaking in your new Toyota

To extend the life of the vehicle, 

observing the following precautions 

is recommended:

●

For the first 200 miles (300 km):

Avoid sudden stops.

●

For the first 500 miles (800 km):

Do not tow a trailer.

●

For the first 600 miles (1000 km):

• Do not drive at extremely high 

speeds.

• Avoid sudden acceleration.

• Do not drive continuously in low 

gears.

• Do not drive at a constant speed 

for extended periods.

191

4-1. Before driving

4

Driving

■

Operating your vehicle in a for-

eign country

Comply with the relevant vehicle 

registration laws and confirm the 

availability of the correct fuel. 

(



P.685)

WARNING

Observe the following precau-

tions.

Failure to do so may result in 

death or serious injury.

■

When starting the vehicle

Always keep your foot on the 

brake pedal while stopped with 

the “READY” indicator is illumi-

nated. This prevents the vehicle 

from creeping.

■

When driving the vehicle

●

Do not drive if you are unfamil-

iar with the location of the brake 

and accelerator pedals to avoid 

depressing the wrong pedal.

• Accidentally depressing the 

accelerator pedal instead of the 

brake pedal will result in sudden 

acceleration that may lead to an 

accident.

• When backing up, you may twist 

your body around, leading to a 

difficulty in operating the pedals. 

Make sure to operate the pedals 

properly.

• Make sure to keep a correct 

driving posture even when mov-

ing the vehicle only slightly. This 

allows you to depress the brake 

and accelerator pedals properly.

• Depress the brake pedal using 

your right foot. Depressing the 

brake pedal using your left foot 

may delay response in an emer-

gency, resulting in an accident.

●

The driver should pay extra 

attention to pedestrians when 

the vehicle is powered only by 

the electric motor (traction 

motor). As there is no engine 

noise, the pedestrians may mis-

judge the vehicle’s movement. 

Even though the vehicle is 

equipped with the vehicle prox-

imity notification system, drive 

with care as pedestrians in the 

vicinity may still not notice the 

vehicle if the surrounding area 

is noisy.

●

Do not drive the vehicle over or 

stop the vehicle near flammable 

materials such as leaves, paper 

or rags.

The exhaust system and 

exhaust gases can be 

extremely hot. These hot parts 

may cause a fire if there is any 

flammable material nearby.

●

During normal driving, do not 

turn off the hybrid system. Turn-

ing the hybrid system off while 

driving will not cause loss of 

steering or braking control, how-

ever, power assist to the steer-

ing will be lost. This will make it 

more difficult to steer smoothly, 

so you should pull over and stop 

the vehicle as soon as it is safe 

to do so. In the event of an 

emergency, such as if it 

becomes impossible to stop the 

vehicle in the normal way: 



P.635

●

Use engine braking (downshift) 

to maintain a safe speed when 

driving down a steep hill.

Using the brakes continuously 

may cause the brakes to over-

heat and lose effectiveness. 

(



P.219)

192

4-1. Before driving

WARNING

●

Do not adjust the position of the 

steering wheel, the seat, or the 

inside or outside rear view mir-

rors while driving.

Doing so may result in a loss of 

vehicle control.

●

Always check that all passen-

gers’ arms, head or other parts 

of their body are not outside the 

vehicle.

●

Do not drive in excess of the 

speed limit. Even if the legal 

speed limit permits it, do not 

drive over 85 mph (140 km/h) 

unless your vehicle has high-

speed capability tires. Driving 

over 85 mph (140 km/h) may 

result in tire failure, loss of con-

trol and possible injury. Be sure 

to consult a tire dealer to deter-

mine whether the tires on your 

vehicle are high-speed capabil-

ity tires or not before driving at 

such speeds.

■

When driving on slippery 

road surfaces

●

Sudden braking, acceleration 

and steering may cause tire 

slippage and reduce your ability 

to control the vehicle.

●

Sudden acceleration, engine 

braking due to shifting, or 

changes in engine speed could 

cause the vehicle to skid.

●

After driving through a puddle, 

lightly depress the brake pedal 

to make sure that the brakes 

are functioning properly. Wet 

brake pads may prevent the 

brakes from functioning prop-

erly. If the brakes on only one 

side are wet and not functioning 

properly, steering control may 

be affected.

■

When shifting the shift lever

●

Do not let the vehicle roll back-

ward while a forward driving 

position is selected, or roll for-

ward while the shift lever is in R. 

Doing so may result in an acci-

dent or damage to the vehicle.

●

Do not shift the shift lever to P 

while the vehicle is moving.

Doing so can damage the trans-

mission and may result in a loss 

of vehicle control.

●

Do not shift the shift lever to R 

while the vehicle is moving for-

ward.

Doing so can damage the trans-

mission and may result in a loss 

of vehicle control.

●

Do not shift the shift lever to a 

driving position while the vehicle 

is moving backward.

Doing so can damage the trans-

mission and may result in a loss 

of vehicle control.

●

Moving the shift lever to N while 

the vehicle is moving will disen-

gage the hybrid system. Engine 

braking is not available with the 

hybrid system disengaged.

●

Be careful not to shift the shift 

lever with the accelerator pedal 

depressed.

Shifting the shift lever to a gear 

other than P or N may lead to 

unexpected rapid acceleration 

of the vehicle that may cause an 

accident and result in death or 

serious injury. Doing so can 

damage the transmission and 

may result in a loss of vehicle 

control.

193

4-1. Before driving

4

Driving

WARNING

■

If you hear a squealing or 

scraping noise (brake pad 

wear limit indicators)

Have the brake pads checked and 

replaced by your Toyota dealer as 

soon as possible.

Rotor damage may result if the 

pads are not replaced when 

needed.

It is dangerous to drive the vehicle 

when the wear limits of the brake 

pads and/or those of the brake 

discs are exceeded.

■

When the vehicle is stopped

●

Do not depress the accelerator 

pedal unnecessarily. 

If the vehicle is in any gear other 

than P or N, the vehicle may 

accelerate suddenly and unex-

pectedly, causing an accident.

●

In order to prevent accidents 

due to the vehicle rolling away, 

always keep depressing the 

brake pedal while stopped with 

the “READY” indicator is illumi-

nated, and apply the parking 

brake as necessary.

●

If the vehicle is stopped on an 

incline, in order to prevent acci-

dents caused by the vehicle roll-

ing forward or backward, always 

depress the brake pedal and 

securely apply the parking 

brake as needed.

●

Avoid revving or racing the 

engine.

Running the engine at high 

speed while the vehicle is 

stopped may cause the exhaust 

system to overheat, which could 

result in a fire if combustible 

material is nearby.

■

When the vehicle is parked

●

Do not leave glasses, cigarette 

lighters, spray cans, or soft 

drink cans in the vehicle when it 

is in the sun.

Doing so may result in the fol-

lowing:

• Gas may leak from a cigarette 

lighter or spray can, and may 

lead to a fire.

• The temperature inside the 

vehicle may cause the plastic 

lenses and plastic material of 

glasses to deform or crack.

• Soft drink cans may fracture, 

causing the contents to spray 

over the interior of the vehicle, 

and may also cause a short cir-

cuit in the vehicle’s electrical 

components.

●

Do not leave cigarette lighters in 

the vehicle. If a cigarette lighter 

is in a place such as the glove 

box or on the floor, it may be lit 

accidentally when luggage is 

loaded or the seat is adjusted, 

causing a fire.

●

Do not attach adhesive discs to 

the windshield or windows. Do 

not place containers such as air 

fresheners on the instrument 

panel or dashboard. Adhesive 

discs or containers may act as 

lenses, causing a fire in the 

vehicle.

●

Do not leave a door or window 

open if the curved glass is 

coated with a metallized film 

such as a silver-colored one. 

Reflected sunlight may cause 

the glass to act as a lens, caus-

ing a fire.

194

4-1. Before driving

WARNING

●

Always apply the parking brake, 

shift the shift lever to P, stop the 

hybrid system and lock the vehi-

cle. 

Do not leave the vehicle unat-

tended while the “READY” indi-

cator is illuminated. 

If the vehicle is parked with the 

shift lever in P but the parking 

brake is not set, the vehicle may 

start to move, possibly leading 

to an accident.

●

Do not touch the exhaust pipes 

while the “READY” indicator is 

illuminated or immediately after 

turning the hybrid system off. 

Doing so may cause burns.

■

When taking a nap in the 

vehicle

Always turn the hybrid system off. 

Otherwise, if you accidentally 

move the shift lever or depress 

the accelerator pedal, this could 

cause an accident or fire due to 

hybrid system overheating. Addi-

tionally, if the vehicle is parked in 

a poorly ventilated area, exhaust 

gases may collect and enter the 

vehicle, leading to death or a seri-

ous health hazard.

■

When braking

●

When the brakes are wet, drive 

more cautiously.

Braking distance increases 

when the brakes are wet, and 

this may cause one side of the 

vehicle to brake differently than 

the other side. Also, the parking 

brake may not securely hold the 

vehicle.

●

If the electronically controlled 

brake system does not operate, 

do not follow other vehicles 

closely and avoid hills or sharp 

turns that require braking. 

In this case, braking is still pos-

sible, but the brake pedal 

should be depressed more 

firmly than usual. Also, the brak-

ing distance will increase. Have 

your brakes fixed immediately.

●

The brake system consists of 2 

or more individual hydraulic sys-

tems; if one of the systems fails, 

the other will still operate. In this 

case, the brake pedal should be 

depressed more firmly than 

usual and the braking distance 

will increase. Have your brakes 

fixed immediately.

■

If the vehicle becomes stuck

Do not spin the wheels exces-

sively when any of the tires is up 

in the air, or the vehicle is stuck in 

sand, mud, etc. This may damage 

the driveline components or pro-

pel the vehicle forward or back-

ward, causing an accident.

NOTICE

■

When driving the vehicle

●

Do not depress the accelerator 

and brake pedals at the same 

time during driving, as this may 

restrain the hybrid system out-

put.

●

Do not use the accelerator 

pedal or depress the accelera-

tor and brake pedals at the 

same time to hold the vehicle on 

a hill.

195

4-1. Before driving

4

Driving

NOTICE

■

Avoiding damage to vehicle 

parts

●

Do not turn the steering wheel 

fully in either direction and hold 

it there for an extended period 

of time.

Doing so may damage the 

power steering motor.

●

When driving over bumps in the 

road, drive as slowly as possible 

to avoid damaging the wheels, 

underside of the vehicle, etc.

■

If you get a flat tire while driv-

ing

A flat or damaged tire may cause 

the following situations.

●

It may be difficult to control your 

vehicle.

●

The vehicle will make abnormal 

sounds or vibrations.

●

The vehicle will lean abnor-

mally.

Hold the steering wheel firmly and 

gradually depress the brake pedal 

to slow down the vehicle.
Information on what to do in case 

of a flat tire (



P.658)

■

When encountering flooded 

roads

Do not drive on a road that has 

flooded after heavy rain, etc. 

Doing so may cause the following 

serious damage to the vehicle:

●

Engine stalling

●

Short in electrical components

●

Engine damage caused by 

water immersion

In the event that you drive on a 

flooded road and the vehicle is 

flooded, be sure to have your 

Toyota dealer check the following:

●

Brake function

●

Changes in quantity and quality 

of oil and fluid used for the 

engine, hybrid transaxle (front 

and rear), etc.

●

Lubricant condition for the bear-

ings and suspension joints 

(where possible), and the func-

tion of all joints, bearings, etc.

■

When parking the vehicle

Always set the parking brake, and 

shift the shift lever to P. Failure to 

do so may cause the vehicle to 

move or the vehicle may acceler-

ate suddenly if the accelerator 

pedal is accidentally depressed.

196

4-1. Before driving

Cargo capacity depends on the 
total weight of the occupants.
(Cargo capacity) = (Total load 
capacity) - (Total weight of occu-
pants)

Steps for Determining Correct 
Load Limit 



(1) Locate the statement “The 
combined weight of occupants 
and cargo should never exceed 
XXX kg or XXX lbs.” on your 
vehicle’s placard.
(2) Determine the combined 
weight of the driver and passen-
gers that will be riding in your 
vehicle.
(3) Subtract the combined 
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals 
the available amount of cargo 
and luggage load capacity.

Cargo and luggage

Take notice of the following 
information about storage 
precautions, cargo capacity 
and load.

WARNING

■

Things that must not be car-

ried in the luggage compart-

ment

The following things may cause a 

fire if loaded in the luggage com-

partment:

●

Receptacles containing gaso-

line

●

Aerosol cans

■

Storage precautions

Observe the following precau-

tions.

Failure to do so may prevent the 

pedals from being depressed 

properly, may block the driver’s 

vision, or may result in items hit-

ting the driver or passengers, pos-

sibly causing an accident.

●

Stow cargo and luggage in the 

luggage compartment when-

ever possible.

●

Do not stack anything in the lug-

gage compartment higher than 

the seatbacks.

●

Do not place cargo or luggage 

in or on the following locations.

• At the feet of the driver
• On the front passenger or rear 

seats (when stacking items)

• On the luggage cover (if 

equipped)

• On the instrument panel
• On the dashboard

●

Secure all items in the occupant 

compartment.

●

When you fold down the rear 

seats, long items should not be 

placed directly behind the front 

seats.

●

Never allow anyone to ride in 

the luggage compartment. It is 

not designed for passengers. 

They should ride in their seats 

with their seat belts properly 

fastened. Otherwise, they are 

much more likely to suffer death 

or serious bodily injury, in the 

event of sudden braking, sud-

den swerving or an accident.

Capacity and distribution

197

4-1. Before driving

4

Driving

For example, if the “XXX” 
amount equals 1400 lbs. and 
there will be five 150 lb passen-
gers in your vehicle, the amount 
of available cargo and luggage 
load capacity is 650 lbs. (1400 - 
750 (5 



 150) = 650 lbs.)

(5) Determine the combined 
weight of luggage and cargo 
being loaded on the vehicle. 
That weight may not safely 
exceed the available cargo and 
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing 
a trailer, load from your trailer 
will be transferred to your vehi-
cle. Consult this manual to 
determine how this reduces the 
available cargo and luggage 
load capacity of your vehicle. 
(



P.199)

Cargo capacity

Total load capacity (vehicle 
capacity weight) (



P.684)

When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a 
total load capacity (vehicle 
capacity weight) of B lb. (kg), 
the available amount of cargo 
and luggage load capacity will 
be C lb. (kg) as follows:

B

*2

 lb. (kg) - A

*1

 lb. (kg) = C

*3

 lb. 

(kg)

*1

:A = Weight of people

*2

:B = Total load capacity

*3

:C = Available cargo and luggage 

load

In this condition, if 3 more passen-
gers with the combined weight of D 
lb. (kg) get on, the available cargo 
and luggage load will be reduced E 
lb. (kg) as follows:

C lb. (kg) - D

*4

 lb. (kg) = E

*5

 lb. 

(kg)

*4

:D = Additional weight of people

*5

:E = Available cargo and luggage 

WARNING

■

Capacity and distribution

●

Do not exceed the maximum 

axle weight rating or the total 

vehicle weight rating.

●

Even if the total load of occu-

pant’ weight and the cargo load 

is less than the total load capac-

ity, do not apply the load 

unevenly. Improper loading may 

cause deterioration of steering 

or braking control which may 

cause death or serious injury.

Calculation formula for 
your vehicle

A

B

198

4-1. Before driving

load

As shown in the example above, 
if the number of occupants 
increases, the cargo and lug-
gage load will be reduced by an 
amount that equals the 
increased weight due to the 
additional occupants. In other 
words, if an increase in the num-
ber of occupants causes an 
excess of the total load capacity 
(combined weight of occupants 
plus cargo and luggage load), 
you must reduce the cargo and 
luggage on your vehicle.

WARNING

■

When loading cargo on the 

roof luggage carrier (if 

equipped)

Observe the following precau-

tions:

●

Place the cargo so that its 

weight is distributed evenly 

between the front and rear 

axles.

●

If loading long or wide cargo, 

never exceed the vehicle overall 

length or width. (



P.684)

●

Before driving, make sure the 

cargo is securely fastened on 

the roof luggage carrier.

●

Loading cargo on the roof lug-

gage carrier will make the cen-

ter of gravity of the vehicle 

higher. Avoid high speeds, sud-

den starts, sharp turns, sudden 

braking or abrupt maneuvers, 

otherwise it may result in loss of 

control or vehicle rollover due to 

failure to operate this vehicle 

correctly and result in death or 

serious injury.

●

If driving for a long distance, on 

rough roads, or at high speeds, 

stop the vehicle now and then 

during the trip to make sure the 

cargo remains in its place.

●

Do not exceed 176.4 lb. (80 kg) 

cargo weight on the roof lug-

gage carrier.

NOTICE

■

When loading cargo on the 

roof luggage carrier (if 

equipped)

Be careful not to scratch the sur-

face of the moon roof (if 

equipped) or the panoramic moon 

roof (if equipped).

199

4-1. Before driving

4

Driving

■

Total load capacity and seating 

capacity

These details are also described on 

the tire and loading information 

label. (



P.605)

Vehicle load limits

Vehicle load limits include 
total load capacity, seating 
capacity, TWR (Trailer 
Weight Rating) and cargo 
capacity.



Total load capacity (vehicle 
capacity weight): 



P.684

Total load capacity means the 
combined weight of occu-
pants, cargo and luggage.



Seating capacity: 



P.684

Seating capacity means the 
maximum number of occu-
pants whose estimated aver-
age weight is 150 lb. (68 kg) 
per person.



TWR (Trailer Weight Rat-
ing): 



P.204, 684

TWR means the maximum 
gross trailer weight (trailer 
weight plus its cargo weight) 
that your vehicle is able to 
tow.



Cargo capacity

Cargo capacity may increase 
or decrease depending on the 
weight and the number of 
occupants.

WARNING

■

Overloading the vehicle

Do not overload the vehicle. It 

may not only cause damage to 

the tires, but also degrade steer-

ing and braking ability, resulting in 

an accident.

200

4-1. Before driving

■

Before towing

Check that the following conditions 

are met:

●

Ensure that your vehicle’s tires 

are properly inflated. (



P.690)

●

Trailer tires are inflated according 

to the trailer manufacturer’s rec-

ommendation.

●

All trailer lights work as required 

by law.

●

All lights work each time you con-

nect them.

●

The trailer ball is set at the proper 

height for the coupler on the 

trailer.

●

The trailer is level when it is 

hitched.

Do not drive if the trailer is not 

level, and check for improper 

tongue weight, overloading, worn 

suspension, or other possible 

causes.

●

The trailer cargo is securely 

loaded.

●

The rear view mirrors conform to 

all applicable federal, state/provin-

cial or local regulations. If they do 

not, install rear view mirrors 

appropriate for towing purposes.

Trailer towing

Your vehicle is designed 
primarily as a passenger-
and-load-carrying vehicle. 
Towing a trailer can have an 
adverse impact on handling, 
performance, braking, dura-
bility, and fuel consump-
tion. For your safety and the 
safety of others, you must 
not overload your vehicle or 
trailer. You must also 
ensure that you are using 
appropriate towing equip-
ment, that the towing equip-
ment has been installed 
correctly and used properly, 
and that you employ the 
requisite driving habits.

Vehicle-trailer stability and 
braking performance are 
affected by trailer stability, 
brake performance and set-
ting, trailer brakes, the hitch 
and hitch systems (if 
equipped).

To tow a trailer safely, use 
extreme care and drive the 
vehicle in accordance with 
your trailer’s characteris-
tics and operating condi-
tions.

Toyota warranties do not 
apply to damage or mal-
function caused by towing a 
trailer for commercial pur-
poses.

Contact your Toyota dealer for 
further information about addi-
tional requirements such as a 
towing kit, etc.

201

4-1. Before driving

4

Driving

WARNING

■

Trailer towing precautions

To tow a trailer safely, use 

extreme care and drive the vehi-

cle in accordance with the trailer’s 

characteristics and operating con-

ditions. Failure to do so could 

cause an accident resulting in 

death or serious injury. Vehicle 

stability and braking performance 

are affected by trailer stability, 

brake setting and performance, 

and the hitch. Your vehicle will 

handle differently when towing a 

trailer.

■

To avoid accident or injury

●

Do not exceed the TWR, 

unbraked TWR, GCWR, GVWR 

or GAWR.

●

Adjust the tongue weight within 

the appropriate range. Place 

heavier loads as close to the 

trailer axle as possible.

●

Do not exceed 65 mph (104 

km/h), the posted towing speed 

limit or the speed limit for your 

trailer as set forth in your trailer 

owner’s manual, whichever is 

lowest. Slow down sufficiently 

before making a turn, in cross 

winds, on wet or slippery sur-

face, etc. to help avoid an acci-

dent. If you experience a 

vehicle-trailer instability from 

reducing a certain speed, slow 

down and make sure you keep 

your vehicle speed under the 

speed of which you experience 

the instability.

●

Do not make jerky, abrupt or 

sharp turns.

●

Do not apply the brakes sud-

denly as you may skid, resulting 

in jackknifing and loss of vehicle 

control. This is especially true 

on wet or slippery surfaces.

●

Do not exceed the trailer hitch 

assembly weight, gross vehicle 

weight, gross axle weight and 

trailer tongue weight capacities.

●

Do not use dynamic radar 

cruise control with full-speed 

range when towing.

●

Slow down and downshift 

before descending steep or long 

downhill grades. Do not make 

sudden downshifts while 

descending steep or long down-

hill grades.

●

Vehicle-trailer instability is more 

likely on steep long downhills. 

Before descending steep or 

long downhill grades, slow 

down and downshift. Do not 

make sudden downshifts when 

descending steep or long down-

hill grades. Avoid holding the 

brake pedal down too long or 

applying the brakes too fre-

quently. This could cause the 

brakes to overheat and result in 

reduced braking efficiency.

●

Do not tow a trailer when the 

compact spare tire is installed 

on your vehicle.

■

When towing a trailer

Toyota recommends trailers with 

brakes that conform to any appli-

cable federal and state/provincial 

regulations.

●

If the gross trailer weight 

exceeds unbraked TWR, trailer 

brakes are required. Toyota rec-

ommends trailers with brakes 

that conform to all applicable 

federal and state/provincial reg-

ulations.

●

Never tap into your vehicle’s 

hydraulic system, as this will 

lower the vehicle’s braking 

effectiveness.

202

4-1. Before driving

■

GCWR (Gross Combination 
Weight Rating)

The maximum allowable gross 
combination weight. The gross 
combination weight is the sum 
of the total vehicle weight 
(including the occupants, cargo 
and any optional equipment 
installed on the vehicle) and the 
weight of the trailer being towed 
(including the cargo in the 
trailer).

■

GVWR (Gross Vehicle 
Weight Rating)

The maximum allowable gross 
vehicle weight. The gross vehi-
cle weight is the total weight of 
the vehicle. When towing a 
trailer, it is the sum of the vehi-
cle weight (including the occu-
pants, cargo and any optional 

equipment installed on the vehi-
cle) and the tongue weight.

■

GAWR (Gross Axle Weight 
Rating)

The maximum allowable gross 
axle weight. The gross axle 
weight is the load placed on 
each axle (front and rear).

Front GAWR

Rear GAWR

■

TWR (Trailer Weight Rating)

The maximum allowable gross 
trailer weight. The gross trailer 
weight is the sum of the trailer 
weight and the weight of the 
cargo in the trailer.
TWR is calculated assuming 

WARNING

●

Never tow a trailer without using 

a safety chain securely attached 

to both the trailer and the vehi-

cle. If damage occurs to the 

coupling unit or hitch ball, there 

is danger of the trailer wander-

ing into another lane.

Towing related terms

A

B

203

4-1. Before driving

4

Driving

base vehicle with one driver, 
one front passenger, hitch and 
hitch systems (if required).

Additional optional equipment, pas-
sengers and cargo in the vehicle 
will reduce the trailer weight rating 
so as not to exceed GCWR, GVWR 
and GAWR.

(With brakes)

■

Unbraked TWR (Unbraked 
Trailer Weight Rating)

The trailer weight rating for tow-
ing a trailer without a trailer ser-
vice brake system.

(Without brakes)

■

Tongue Weight

The load placed on the trailer 
hitch ball. (



P.204)



The gross trailer weight must 
never exceed 1750 lb. (795 
kg).



The gross combination weight 
must never exceed 6670 lb. 
(3025 kg).



The gross vehicle weight 
must never exceed the 
GVWR indicated on the Certi-
fication Regulation Label.



The gross axle weight on 
each axle must never exceed 
the GAWR indicated on the 
Certification Regulation Label.



If the gross trailer weight is 
over the unbraked TWR, 
trailer service brakes are 
required.

A

A

Weight limits

204

4-1. Before driving

Confirm that the gross trailer 
weight, gross combination 
weight, gross vehicle weight, 
gross axle weight and tongue 
weight are all within the limits.

■

GCWR

*

6670 lb. (3025 kg)

*

: This model meets the tow-vehicle 

trailering requirement of SAE 
International per SAE J2807.

■

TWR

*

1750 lb. (795 kg)

*

: This model meets the tow-vehicle 

trailering requirement of SAE 
International per SAE J2807.

■

Unbraked TWR

*

1000 lb. (450 kg)

*

: This model meets the tow-vehicle 

trailering requirement of SAE 
International per SAE J2807.



A recommended tongue 
weight varies in accordance 
with the types of trailers or 
towing as described below.



To ensure the recommended 
values shown below, the 
trailer must be loaded by 
referring to the following 
instructions.

• Tongue Weight
The gross trailer weight should be 

distributed so that the tongue 
weight is 9% to 11%.
(Tongue weight /Gross trailer 
weight x 100 = 9% to 11%)

Gross trailer weight

Tongue weight

The gross trailer weight, gross 
axle weight and tongue weight 
can be measured with platform 
scales found at a highway 
weighing station, building supply 
company, trucking company, 
junk yard, etc.

Trailer hitch assemblies have 
different weight capacities. 
Toyota recommends the use of 
Toyota hitch/bracket for your 
vehicle. For details, contact your 
Toyota dealer.



If you wish to install a trailer 
hitch, contact your Toyota 
dealer.



Use only a hitch that con-
forms to the gross trailer 
weight requirement of your 
vehicle.



Follow the directions supplied 

GCWR, TWR and 
Unbraked TWR

Trailer Tongue Weight

Hitch

A

B

205

4-1. Before driving

4

Driving

by the hitch manufacturer.



Lubricate the hitch ball with a 
light coating of grease.



Remove the hitch ball when-
ever you are not towing a 
trailer. Remove the trailer 
hitch if you do not need it. 
After removing the hitch, seal 
any mounting holes in the 
vehicle body to prevent entry 
of any substances into the 
vehicle.

Weight carrying ball position: 
43.3 in. (1100 mm)

Hitch receiver pin hole posi-
tion: 38.1 in. (969 mm)

■

Matching trailer ball height to 

trailer coupler height

No matter which class of tow hitch 

applies, for a more safe trailer 

hookup, the trailer ball setup must 

be the proper height for the coupler 

on the trailer.

Coupler

Trailer ball

WARNING

■

Hitch

Trailer hitch assemblies have dif-

ferent weight capacities estab-

lished by the hitch manufacturer. 

Even though the vehicle may be 

physically capable of towing a 

higher weight, the operator must 

determine the maximum weight 

rating of the particular hitch 

assembly and never exceed the 

maximum weight rating specified 

for the trailer-hitch. Exceeding the 

maximum weight rating set by the 

trailer-hitch manufacturer can 

cause an accident resulting in 

death or serious personal injuries.

NOTICE

■

When installing a trailer hitch

Use only the position recom-

mended by your Toyota dealer. 

Do not install the trailer hitch on 

the bumper; this may cause body 

damage.

Positions for towing hitch 
receiver and hitch ball

A

B

A

B

206

4-1. Before driving

Please consult your dealer 
when installing trailer lights, as 
incorrect installation may cause 
damage to the vehicle’s lights. 
Please take care to comply with 
your state’s laws when installing 
trailer lights.

Your vehicle will handle differ-
ently when towing a trailer. Help 
to avoid an accident, death or 
serious injury, keep the follow-
ing in mind when towing:



Speed limits for towing a 
trailer vary by state or prov-
ince. Do not exceed the 
posted towing speed limit.



Toyota recommends that the 
vehicle-trailer speed limit is 65 
mph (104 km/h) on a flat, 
straight, dry road. Do not 
exceed this limit, the posted 
towing speed limit or the 
speed limit for your trailer as 
set forth in your trailer owner’s 
manual, whichever is lowest. 
Instability of the towing vehi-
cle-trailer combination (trailer 
sway) increases as speed 

increases. Exceeding speed 
limits may cause loss of con-
trol.



Before starting out, check the 
trailer lights, tires and the 
vehicle-trailer connections. 
Recheck after driving a short 
distance.



Practice turning, stopping and 
reversing with the trailer 
attached in an area away 
from traffic until you become 
accustomed to the feel of the 
vehicle-trailer combination.



Reversing with a trailer 
attached is difficult and 
requires practice. Grip the 
bottom of the steering wheel 
and move your hand to the 
left to move the trailer to the 
left. Move your hand to the 
right to move the trailer to 
right. (This is generally oppo-
site to reversing without a 
trailer attached.) Avoid sharp 
or prolonged turning. Have 
someone guide you when 
reversing to reduce the risk of 
an accident.



As stopping distance is 
increased when towing a 
trailer, vehicle-to vehicle dis-
tance should be increased. 
For each 10 mph (16 km/h) of 
speed, allow at least one 
vehicle and trailer length.



Avoid sudden braking as you 
may skid, resulting in the 
trailer jackknifing and a loss of 

Connecting trailer lights

NOTICE

■

Do not directly splice trailer 

lights

Do not directly splice trailer lights. 

Directly splicing trailer lights may 

damage your vehicle’s electrical 

system and cause a malfunction.

Trailer towing tips

207

4-1. Before driving

4

Driving

vehicle control. This is espe-
cially true on wet or slippery 
surfaces.



Avoid jerky starts or sudden 
acceleration.



Avoid jerky steering and 
sharp turns, and slow down 
before making turn.



Note that when making a turn, 
the trailer wheels will be 
closer than the vehicle wheels 
to the inside of the turn. Com-
pensate by making a wider 
than normal turning radius.



Slow down before making a 
turn, in cross winds, on wet or 
slippery surfaces, etc.

Increasing vehicle speed can 
destabilize the trailer.



Take care when passing other 
vehicles. Passing requires 
considerable distance. After 
passing a vehicle, do not for-
get the length of your trailer, 
and be sure you have plenty 
of room before changing 
lanes.



To maintain engine braking 
efficiency, when using engine 
braking, do not use the trans-
mission in D.



Instability happens more fre-
quently when descending 
steep or long downhill grades. 
Before descending, slow 
down and downshift. Do not 
make sudden downshifts 
while descending steep or 

long downhill grades.



Avoid holding the brake pedal 
down too long or applying the 
brakes too frequently. This 
could cause the brakes to 
overheat and result in 
reduced braking efficiency.



Due to the added load of the 
trailer, your vehicle’s hybrid 
system may overheat on hot 
days (at temperatures over 
85°F [30°C]) when driving up 
a long or steep grade. If the 
engine coolant temperature 
gauge indicates overheating, 
immediately turn off the air 
conditioning (if in use), pull 
your vehicle off the road and 
stop in a safe spot. (



P.677)



Always place wheel blocks 
under both the vehicle’s and 
the trailer’s wheels when 
parking. Apply the parking 
brake firmly, and put the 
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after 
performing the following:

1

Apply the brakes and keep 
them applied.

2

Have someone place wheel 
blocks under both the vehi-
cle’s and trailer’s wheels.

3

When the wheel blocks are in 
place, release the brakes 
slowly until the blocks absorb 
the load.