Toyota RAV4 Hybrid (2021 year). Manual in english - part 1

16

Pictorial index

Pictorial index

■

Exterior

The shape of the headlights may differ depending on the grade, etc.

Side doors ..........................................................................P.127

Locking/unlocking ................................................................P.127
Opening/closing the side windows.......................................P.176
Locking/unlocking by using the mechanical key ..........P.128, 670
Warning messages ..............................................................P.654

Back door ...........................................................................P.133

Locking/unlocking ................................................................P.134

Opening from inside the cabin

*

............................................P.137

Opening from outside...................................................P.135, 137
Warning messages ..............................................................P.654

Outside rear view mirrors .................................................P.174

Adjusting the mirror angle ....................................................P.174
Folding the mirrors ...............................................................P.174

Defogging the mirrors

*

.........................................................P.526

Windshield wipers .............................................................P.236

A

B

C

D

17

Pictorial index

Precautions against winter season ......................................P.378

To prevent freezing (windshield wiper de-icer)

*

...................P.529

Precautions against car wash
(Rain-sensing windshield wipers)

*

.......................................P.567

Replacing the wiper insert ...................................................P.615

Fuel filler door ....................................................................P.241

Refueling method.................................................................P.241
Fuel type/fuel tank capacity .................................................P.685

Tires ....................................................................................P.590

Tire size/inflation pressure ...................................................P.690
Winter tires/tire chain ...........................................................P.378

Checking/rotation/tire pressure warning system

*

.................P.590

Coping with flat tires.............................................................P.658

Hood....................................................................................P.579

Opening ...............................................................................P.579
Engine oil .............................................................................P.686
Coping with overheat ...........................................................P.677
Warning messages ..............................................................P.654

Headlights...........................................................................P.229

Turn signal lights ...............................................................P.223

Parking lights .....................................................................P.229

Daytime running lights ......................................................P.229

Side marker lights..............................................................P.229

Fog lights

*

...........................................................................P.235

Stop lights/tail lights/turn signal lights....................P.223, 229

Tail lights ............................................................................P.229
Back-up lights

Light bulbs of the exterior lights for driving

(Replacing method: P.624, Watts: P.692)

E

F

G

H

I

J

K

L

M

N

O

18

Pictorial index

Shifting the shift lever to R ...................................................P.219

License plate lights............................................................P.229

Side turn signal lights

*

......................................................P.223

*

: If equipped

P

Q

19

Pictorial index

■

Instrument panel

Power switch ..............................................................P.210, 212

Starting the hybrid system/changing the modes ..P.210, 212, 216
Emergency stop of the hybrid system..................................P.635
When the hybrid system will not start ..................................P.667

Warning messages

*1

............................................................P.654

Shift lever............................................................................P.219

Changing the shift position...................................................P.220
Precautions against towing ..................................................P.637
When the shift lever does not move.....................................P.221

Meters .............................................................................P.94, 98

Reading the meters/adjusting the instrument panel light

...........................................................................P.94, 96, 98, 102

Warning lights/indicator lights ................................................P.88
When the warning lights come on........................................P.642

Multi-information display ..................................................P.103

Display .................................................................................P.103

A

B

C

D

20

Pictorial index

Energy monitor.....................................................................P.113
When the warning messages are displayed ........................P.654

Turn signal lever ................................................................P.223
Headlight switch ................................................................P.229

Headlights/parking lights/tail lights/
license plate lights/daytime running lights............................P.229

Fog lights

*1

...........................................................................P.235

Windshield wiper and washer switch ..............................P.236
Rear window wiper and washer switch ...........................P.239

Usage...........................................................................P.236, 239
Adding washer fluid..............................................................P.587
Warning messages ..............................................................P.654

Emergency flasher switch.................................................P.634

Hood lock release lever.....................................................P.579

Tilt and telescopic steering lock release lever................P.162

Adjustment ...........................................................................P.162

Air conditioning system ....................................................P.524

Usage...................................................................................P.524
Rear window defogger .........................................................P.526

Audio

*1

................................................................................P.387

Audio Plus

*1, 2

Premium Audio

*1, 2

Fuel filler door opener switch...........................................P.242

*1

:If equipped

*2

:Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-

UAL”.

E

F

G

H

I

J

K

L

21

Pictorial index

■

Switches

Driving position memory switches

*

.................................P.156

Window lock switch...........................................................P.178

Power window switches....................................................P.176

Door lock switches ............................................................P.131

Outside rear view mirror switches ...................................P.174

“ODO TRIP” switch......................................................P.96, 101

Instrument panel light control dial .............................P.96, 102

Automatic High Beam switch ...........................................P.232

Windshield wiper de-icer switch

*

.....................................P.529

Camera switch

*

...................................................................P.336

Heated steering wheel switch

*

..........................................P.531

Power back door switch

*

...................................................P.137

*

: If equipped

A

B

C

D

E

F

G

H

I

J

K

L

22

Pictorial index

Meter control switches ......................................................P.104

Vehicle-to-vehicle distance switch...................................P.277

Cruise control switches

Dynamic radar cruise control with full-speed range .............P.271

Audio remote control switches

*

.......................................P.454

LTA (Lane Tracing Assist) switch ....................................P.258

Phone switch

*

.....................................................................P.482

Talk switch

*

.........................................................................P.470

*

: Vehicles with Audio Plus or Premium Audio, refer to “NAVIGATION AND 

MULTIMEDIA SYSTEM OWNER’S MANUAL”.

A

B

C

D

E

F

G

23

Pictorial index

VSC OFF switch .................................................................P.370

Front seat heater switches

*

...............................................P.531

Front seat heater/seat ventilator switches

*

.....................P.532

Parking brake switch .........................................................P.224

Applying/releasing................................................................P.224
Precautions against winter season ......................................P.379
Warning buzzer/message ............................................P.648, 654

Brake hold switch ..............................................................P.227

Trail Mode switch...............................................................P.367

Driving mode select switch...............................................P.366

EV drive mode switch........................................................P.217

*

: If equipped

A

B

C

D

E

F

G

H

24

Pictorial index

■

Interior

SRS airbags..........................................................................P.35

Floor mats.............................................................................P.28

Front seats..........................................................................P.153

Rear seats...........................................................................P.154

Head restraints...................................................................P.159

Seat belts ..............................................................................P.31

Console box .......................................................................P.538

Inside lock buttons ............................................................P.131

Cup holders ........................................................................P.538

Assist grips ........................................................................P.556

Rear seat heater switches

*

................................................P.531

*

: If equipped

A

B

C

D

E

F

G

H

I

J

K

25

Pictorial index

■

Ceiling

“SOS” button

*1

.....................................................................P.67

Auxiliary box ......................................................................P.539

Moon roof switches

*1

.........................................................P.179

Interior lights

*2

...................................................................P.534

Personal lights ...................................................................P.535

Electronic sunshade switch

*1

...........................................P.182

Vanity mirrors.....................................................................P.546

Sun visors...........................................................................P.546

Inside rear view mirror

*1

....................................................P.163

Digital Rear-view Mirror

*1

..................................................P.165

Garage door opener switches

*1

........................................P.557

*1

:If equipped

*2

:The illustration shows the front, but they are also equipped in the rear.

A

B

C

D

E

F

G

H

I

26

Pictorial index

27

1

1

F

o

r s

afety
 and s

ecurity

For safety and security

1-1. For safe use

Before driving.................

28

For safe driving ..............

29

Seat belts .......................

31

SRS airbags...................

35

Front passenger occupant 

classification system ....

45

Exhaust gas precautions

50

1-2. Child safety

Riding with children........

51

Child restraint systems...

52

1-3. Emergency assistance

Safety Connect ..............

67

1-4. Hybrid system

Hybrid system features ..

72

Hybrid system precautions

.....................................

76

1-5. Theft deterrent system

Immobilizer system ........

81

Alarm..............................

84

28

1-1. For safe use

1-1.For safe use

Use only floor mats designed 
specifically for vehicles of the 
same model and model year as 
your vehicle. Fix them securely 
in place onto the carpet.

1

Insert the retaining hooks 
(clips) into the floor mat eye-
lets.

2

Turn the upper knob of each 
retaining hook (clip) to secure 
the floor mats in place.

Always align the 

 marks 

.

The shape of the retaining hooks 

(clips) may differ from that shown in 

the illustration.

Before driving

Observe the following 
before starting off in the 
vehicle to ensure safety of 
driving.

Installing floor mats

A

WARNING

Observe the following precau-

tions.

Failure to do so may cause the 

driver’s floor mat to slip, possibly 

interfering with the pedals while 

driving. An unexpectedly high 

speed may result or it may 

become difficult to stop the vehi-

cle. This could lead to an acci-

dent, resulting in death or serious 

injury.

■

When installing the driver’s 

floor mat

●

Do not use floor mats designed 

for other models or different 

model year vehicles, even if 

they are Toyota Genuine floor 

mats.

●

Only use floor mats designed 

for the driver’s seat.

●

Always install the floor mat 

securely using the retaining 

hooks (clips) provided.

●

Do not use two or more floor 

mats on top of each other.

●

Do not place the floor mat bot-

tom-side up or upside-down.

29

1-1. For safe use

1

F

o

r s

afety
 and s

ecurity

Adjust the angle of the seat-
back so that you are sitting 
straight up and so that you do 
not have to lean forward to 
steer. (



P.153)

Adjust the seat so that you 
can depress the pedals fully 
and so that your arms bend 
slightly at the elbow when 
gripping the steering wheel. 
(



P.153)

Lock the head restraint in 
place with the center of the 
head restraint closest to the 
top of your ears. (



P.159)

Wear the seat belt correctly. 
(



P.32)

WARNING

■

Before driving

●

Check that the floor mat is 

securely fixed in the correct 

place with all the provided 

retaining hooks (clips). Be espe-

cially careful to perform this 

check after cleaning the floor.

●

With the hybrid system stopped 

and the shift lever in P, fully 

depress each pedal to the floor 

to make sure it does not inter-

fere with the floor mat.

For safe driving

For safe driving, adjust the 
seat and mirror to an appro-
priate position before driv-
ing.

Correct driving posture

A

B

C

D

30

1-1. For safe use

Make sure that all occupants are 
wearing their seat belts before 
driving the vehicle. (



P.32)

Use a child restraint system 
appropriate for the child until the 
child becomes large enough to 

properly wear the vehicle’s seat 
belt. (



P.52)

Make sure that you can see 
backward clearly by adjusting 
the inside rear view mirror (if 
equipped), Digital Rear-view 
Mirror (if equipped) and outside 
rear view mirrors properly. 
(



P.163, 165, 174)

WARNING

Observe the following precau-

tions.

Failure to do so may result in 

death or serious injury.

●

Do not adjust the position of the 

driver’s seat while driving. 

Doing so could cause the driver 

to lose control of the vehicle.

●

Do not place a cushion between 

the driver or passenger and the 

seatback. A cushion may pre-

vent correct posture from being 

achieved, and reduce the effec-

tiveness of the seat belt and 

head restraint.

●

Do not place anything under the 

front seats.

Objects placed under the front 

seats may become jammed in 

the seat tracks and stop the 

seat from locking in place. This 

may lead to an accident and the 

adjustment mechanism may 

also be damaged.

●

Always observe the legal speed 

limit when driving on public 

roads.

●

When driving over long dis-

tances, take regular breaks 

before you start to feel tired.

Also, if you feel tired or sleepy 

while driving, do not force your-

self to continue driving and take 

a break immediately.

Correct use of the seat 
belts

Adjusting the mirrors

31

1-1. For safe use

1

F

o

r s

afety
 and s

ecurity

Seat belts

Make sure that all occu-
pants are wearing their seat 
belts before driving the 
vehicle.

WARNING

Observe the following precautions 

to reduce the risk of injury in the 

event of sudden braking, sudden 

swerving or an accident.

Failure to do so may cause death 

or serious injury.

■

Wearing a seat belt

●

Ensure that all passengers wear 

a seat belt.

●

Always wear a seat belt prop-

erly.

●

Each seat belt should be used 

by one person only. Do not use 

a seat belt for more than one 

person at once, including chil-

dren.

●

Toyota recommends that chil-

dren be seated in the rear seat 

and always use a seat belt 

and/or an appropriate child 

restraint system.

●

To achieve a proper seating 

position, do not recline the seat 

more than necessary. The seat 

belt is most effective when the 

occupants are sitting up straight 

and well back in the seats.

●

Do not wear the shoulder belt 

under your arm.

●

Always wear your seat belt low 

and snug across your hips.

■

Pregnant women

Obtain medical advice and wear 

the seat belt in the proper way. 

(



P.32)

Women who are pregnant should 

position the lap belt as low as 

possible over the hips in the same 

manner as other occupants, 

extending the shoulder belt com-

pletely over the shoulder and 

avoiding belt contact with the 

rounding of the abdominal area.
If the seat belt is not worn prop-

erly, not only the pregnant 

woman, but also the fetus could 

suffer death or serious injury as a 

result of sudden braking or a colli-

sion.

■

People suffering illness

Obtain medical advice and wear 

the seat belt in the proper way. 

(



P.32)

■

When children are in the vehi-

cle



P.60

■

Seat belt damage and wear

●

Do not damage the seat belts 

by allowing the belt, plate, or 

buckle to be jammed in the 

door.

32

1-1. For safe use



Extend the shoulder belt so 
that it comes fully over the 
shoulder, but does not come 
into contact with the neck or 
slide off the shoulder.



Position the lap belt as low as 
possible over the hips.



Adjust the position of the 
seatback.
Sit up straight and well back 
in the seat.



Do not twist the seat belt.

■

Child seat belt usage

The seat belts of your vehicle were 

principally designed for persons of 

adult size.

●

Use a child restraint system 

appropriate for the child, until the 

child becomes large enough to 

properly wear the vehicle’s seat 

belt. (



P.52)

●

When the child becomes large 

enough to properly wear the vehi-

cle’s seat belt, follow the instruc-

tions regarding seat belt usage. 

(



P.31)

■

Seat belt extender

If your seat belts cannot be fastened 

securely because they are not long 

enough, a personalized seat belt 

extender is available from your 

Toyota dealer free of charge.

WARNING

●

Inspect the seat belt system 

periodically. Check for cuts, 

fraying, and loose parts. Do not 

use a damaged seat belt until it 

is replaced. Damaged seat belts 

cannot protect an occupant 

from death or serious injury.

●

Ensure that the belt and plate 

are locked and the belt is not 

twisted.

If the seat belt does not function 

correctly, immediately contact 

your Toyota dealer.

●

Replace the seat assembly, 

including the belts, if your vehi-

cle has been involved in a seri-

ous accident, even if there is no 

obvious damage.

●

Do not attempt to install, 

remove, modify, disassemble or 

dispose of the seat belts. Have 

any necessary repairs carried 

out by your Toyota dealer. Inap-

propriate handling may lead to 

incorrect operation.

Correct use of the seat 
belts

WARNING

■

Using a seat belt extender

Observe the following precautions 

to reduce the risk of injury in the 

event of sudden braking, sudden 

swerving or an accident. 

Failure to do so may cause death 

or serious injury.

33

1-1. For safe use

1

F

o

r s

afety
 and s

ecurity

1

To fasten the seat belt, push 
the plate into the buckle until 

a click sound is heard.

2

To release the seat belt, 
press the release button 

.

■

Emergency locking retractor 

(ELR)

The retractor will lock the belt during 

a sudden stop or on impact. It may 

also lock if you lean forward too 

quickly. A slow, easy motion will 

allow the belt to extend so that you 

can move around fully.

■

Automatic locking retractor 

(ALR)

When a passenger’s shoulder belt is 

completely extended and then 

retracted even slightly, the belt is 

locked in that position and cannot 

be extended. This feature is used to 

hold a child restraint system (CRS) 

firmly. To free the belt again, fully 

retract the belt and then pull the belt 

out once more.

1

Push the seat belt shoulder 
anchor down while pressing 
the release button 

.

2

Push the seat belt shoulder 
anchor up while pressing the 
release button 

.

WARNING

●

Do not wear the seat belt 

extender if you can fasten the 

seat belt without the extender.

●

Do not use the seat belt 

extender when installing a child 

restraint system because the 

belt will not securely hold the 

child restraint system, increas-

ing the risk of death or serious 

injury in the event of an acci-

dent.

●

The personalized extender may 

not be safe on another vehicle, 

when used by another person, 

or at a different seating position 

other than the one originally 

intended.

NOTICE

■

When using a seat belt 

extender

When releasing the seat belt, 

press on the buckle release but-

ton on the extender, not on the 

seat belt. 

This helps prevent damage to the 

vehicle interior and the extender 

itself.

Fastening and releasing 
the seat belt

Adjusting the seat belt 
shoulder anchor height 
(front seats)

A

A

A

34

1-1. For safe use

Move the height adjuster up and 
down as needed until you hear a 
click.

The pretensioners help the seat 
belts to quickly restrain the 
occupants by retracting the seat 
belts when the vehicle is sub-
jected to certain types of severe 
frontal collision or a vehicle roll-
over.

The pretensioners do not activate 
in the event of a minor frontal 
impact, a minor side impact or a 
rear impact.

■

Replacing the belt after the pre-

tensioner has been activated

If the vehicle is involved in multiple 

collisions, the pretensioner will acti-

vate for the first collision, but will not 

activate for the second or subse-

quent collisions.

WARNING

■

Adjustable shoulder anchor

Always make sure the shoulder 

belt is positioned across the cen-

ter of your shoulder. The belt 

should be kept away from your 

neck, but not falling off your 

shoulder. Failure to do so could 

reduce the amount of protection in 

an accident and cause death or 

serious injuries in the event of a 

sudden stop, sudden swerve or 

accident.

Seat belt pretensioners 
(front and outboard rear 
seats)

WARNING

■

Seat belt pretensioners

Observe the following precautions 

to reduce the risk of injury in the 

event of sudden braking, sudden 

swerving or an accident.

Failure to do so may cause death 

or serious injury.

●

Do not place anything, such as 

a cushion, on the front passen-

ger’s seat.

Doing so will disperse the pas-

senger’s weight, which prevents 

the sensor from detecting the 

passenger’s weight properly. As 

a result, the seat belt preten-

sioner for the front passenger’s 

seat may not activate in the 

event of a collision.

●

If the pretensioner has acti-

vated, the SRS warning light will 

come on. In that case, the seat 

belt cannot be used again and 

must be replaced at your Toyota 

dealer.

35

1-1. For safe use

1

F

o

r s

afety
 and s

ecurity

■

Location of the SRS airbags



SRS front airbags

SRS driver airbag/front passenger airbag

Can help protect the head and chest of the driver and front passenger from 
impact with interior components

SRS knee airbag

Can help provide driver protection

SRS seat cushion airbag

Can help restrain the front passenger



SRS side and curtain shield airbags

SRS side airbags

Can help protect the torso of the front seat occupants

SRS airbags

The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury 
to the occupants. They work together with the seat belts to 
help reduce the risk of death or serious injury.

SRS airbag system

A

B

C

D

36

1-1. For safe use

SRS curtain shield airbags

• Can help protect primarily the head of occupants in the outer seats
• Can help prevent the occupants from being thrown from the vehicle in the 

event of vehicle rollover

■

SRS airbag system components

Front impact sensors

“AIR BAG ON” and “AIR BAG OFF” indicator lights

Front passenger airbag

Side impact sensors (front door)

Curtain shield airbags

Seat belt pretensioners and force limiters

Side impact sensors (front)

Side airbags

Seat cushion airbag

Front passenger’s seat belt buckle switch

Driver’s seat belt buckle switch

Driver’s seat position sensor

Driver airbag

E

A

B

C

D

E

F

G

H

I

J

K

L

M

37

1-1. For safe use

1

F

o

r s

afety
 and s

ecurity

Front passenger occupant classification system (ECU and sen-
sors)

Knee airbag

SRS warning light

Airbag sensor assembly

Your vehicle is equipped with ADVANCED AIRBAGS designed 
based on the US motor vehicle safety standards (FMVSS208). The 
airbag sensor assembly (ECU) controls airbag deployment based on 
information obtained from the sensors etc. shown in the system 
components diagram above. This information includes crash sever-
ity and occupant information. As the airbags deploy, a chemical 
reaction in the inflators quickly fills the airbags with non-toxic gas to 
help restrain the motion of the occupants.

■

If the SRS airbags deploy 

(inflate)

●

Slight abrasions, burns, bruising 

etc., may be sustained from SRS 

airbags, due to the extremely high 

speed deployment (inflation) by 

hot gases.

●

A loud noise and white powder will 

be emitted.

●

Parts of the airbag module (steer-

ing wheel hub, airbag cover and 

inflator) as well as the front seats, 

parts of the front and rear pillars, 

and roof side rails, may be hot for 

several minutes. The airbag itself 

may also be hot.

●

The windshield may crack.

●

The hybrid system will be stopped 

and fuel supply to the engine will 

be stopped. (



P.80)

●

The brakes and stop lights will be 

controlled automatically. 

(



P.370)

●

The interior lights will turn on auto-

matically. (



P.535)

●

The emergency flashers will turn 

on automatically. (



P.634)

●

For Safety Connect subscribers, if 

any of the following situations 

occur, the system is designed to 

send an emergency call to the 

response center, notifying them of 

the vehicle’s location (without 

needing to push the “SOS” button) 

and an agent will attempt to speak 

with the occupants to ascertain 

the level of emergency and assis-

tance required. If the occupants 

are unable to communicate, the 

agent automatically treats the call 

as an emergency and helps to dis-

patch the necessary emergency 

services. (



P.67)

• An SRS airbag is deployed.

• A seat belt pretensioner is acti-

vated.

• The vehicle is involved in a severe 

rear-end collision.

■

SRS airbag deployment condi-

tions (SRS front airbags)

●

The SRS front airbags will deploy 

in the event of an impact that 

exceeds the set threshold level 

(the level of force corresponding 

to an approximately 12 - 18 mph 

[20 - 30 km/h] frontal collision with 

a fixed wall that does not move or 

deform).

However, this threshold velocity will 
be considerably higher in the follow-
ing situations:

N

O

P

Q

38

1-1. For safe use

• If the vehicle strikes an object, 

such as a parked vehicle or sign 

pole, which can move or deform 

on impact

• If the vehicle is involved in an 

underride collision, such as a colli-

sion in which the front of the vehi-

cle underrides, or goes under, the 

bed of a truck

●

Depending on the type of collision, 

it is possible that only the seat belt 

pretensioners will activate.

●

The SRS front airbags for the front 

passenger will not activate if there 

is no passenger sitting in the front 

passenger seat. However, the 

SRS front airbags for the front 

passenger may deploy if luggage 

is put in the seat, even if the seat 

is unoccupied.

●

The SRS seat cushion airbag on 

the front passenger seat will not 

operate if the occupant is not 

wearing a seat belt.

■

SRS airbag deployment condi-

tions (SRS side and curtain 

shield airbags)

●

The SRS side and curtain shield 

airbags will deploy in the event of 

an impact that exceeds the set 

threshold level (the level of force 

corresponding to the impact force 

produced by an approximately 

3300 lb. [1500 kg] vehicle colliding 

with the vehicle cabin from a 

direction perpendicular to the 

vehicle orientation at an approxi-

mate speed of 12 - 18 mph [20 - 

30 km/h]).

●

Both SRS curtain shield airbags 

will deploy in the event of a side 

collision on either side.

●

Both SRS curtain shield airbags 

will deploy in the event of vehicle 

rollover.

●

Both SRS curtain shield airbags 

may also deploy in the event of a 

severe frontal collision.

■

Conditions under which the 

SRS airbags may deploy 

(inflate), other than a collision

The SRS front airbags and SRS cur-

tain shield airbags may also deploy 

if a serious impact occurs to the 

underside of your vehicle. Some 

examples are shown in the illustra-

tion.

●

Hitting a curb, edge of pavement 

or hard surface

●

Falling into or jumping over a deep 

hole

●

Landing hard or falling

The SRS curtain shield airbags may 

also deploy under the situations 

shown in the illustration.

●

The angle of vehicle tip-up is mar-

ginal.

●

The vehicle skids and hits a curb 

stone.

■

Types of collisions that may not 

deploy the SRS airbags (SRS 

front airbags)

The SRS front airbags do not gener-

ally inflate if the vehicle is involved 

in a side or rear collision, if it rolls 

over, or if it is involved in a low-

speed frontal collision. But, when-

ever a collision of any type causes 

sufficient forward deceleration of the 

vehicle, deployment of the SRS 

39

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front airbags may occur.

●

Collision from the side

●

Collision from the rear

●

Vehicle rollover

■

Types of collisions that may not 

deploy the SRS airbags (SRS 

side and curtain shield airbags)

The SRS side and curtain shield air-

bags may not activate if the vehicle 

is subjected to a collision from the 

side at certain angles, or a collision 

to the side of the vehicle body other 

than the passenger compartment.

●

Collision from the side to the vehi-

cle body other than the passenger 

compartment

●

Collision from the side at an angle

The SRS side airbags do not gener-

ally inflate if the vehicle is involved 

in a frontal or rear collision, if it rolls 

over, or if it is involved in a low-

speed side collision.

●

Collision from the front

●

Collision from the rear

●

Vehicle rollover

The SRS curtain shield airbags do 

not generally inflate if the vehicle is 

involved in a rear collision, if it 

pitches end over end, or if it is 

involved in a low-speed side or low-

speed frontal collision.

●

Collision from the rear

●

Pitching end over end

■

When to contact your Toyota 

dealer

In the following cases, the vehicle 

will require inspection and/or repair. 

Contact your Toyota dealer as soon 

as possible.

●

Any of the SRS airbags have 

been inflated.

●

The front of the vehicle is dam-

aged or deformed, or was 

involved in an accident that was 

not severe enough to cause the 

SRS front airbags to inflate.

●

A portion of a door or its surround-

ing area is damaged, deformed or 

has had a hole made in it, or the 

40

1-1. For safe use

vehicle was involved in an acci-

dent that was not severe enough 

to cause the SRS side and curtain 

shield airbags to inflate.

●

The pad section of the steering 

wheel, dashboard near the front 

passenger airbag or lower portion 

of the instrument panel is 

scratched, cracked, or otherwise 

damaged.

●

The front passenger’s seat cush-

ion surface is scratched, cracked, 

or otherwise damaged.

●

The surface of the seats with the 

SRS side airbag is scratched, 

cracked, or otherwise damaged.

●

The portion of the front pillars, rear 

pillars or roof side rail garnishes 

(padding) containing the SRS cur-

tain shield airbags inside is 

scratched, cracked, or otherwise 

damaged.

WARNING

■

SRS airbag precautions

Observe the following precautions 

regarding the SRS airbags.

Failure to do so may cause death 

or serious injury.

●

The driver and all passengers in 

the vehicle must wear their seat 

belts properly.

The SRS airbags are supple-

mental devices to be used with 

the seat belts.

●

The SRS driver airbag deploys 

with considerable force, and 

can cause death or serious 

injury especially if the driver is 

very close to the airbag. The 

National Highway Traffic Safety 

Administration (NHTSA) 

advises:

Since the risk zone for the driver’s 
airbag is the first 2 - 3 in. (50 - 75 
mm) of inflation, placing yourself 
10 in. (250 mm) from your driver 
airbag provides you with a clear 
margin of safety. This distance is 
measured from the center of the 
steering wheel to your breast-
bone. If you sit less than 10 in. 
(250 mm) away now, you can 
change your driving position in 
several ways:

41

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WARNING

• Move your seat to the rear as 

far as you can while still reach-

ing the pedals comfortably.

• Slightly recline the back of the 

seat. 

Although vehicle designs vary, 

many drivers can achieve the 

10 in. (250 mm) distance, even 

with the driver seat all the way 

forward, simply by reclining the 

back of the seat somewhat. If 

reclining the back of your seat 

makes it hard to see the road, 

raise yourself by using a firm, 

non-slippery cushion, or raise 

the seat if your vehicle has that 

feature.

• If your steering wheel is adjust-

able, tilt it downward. This 

points the airbag toward your 

chest instead of your head and 

neck.

The seat should be adjusted as 

recommended by NHTSA above, 

while still maintaining control of 

the foot pedals, steering wheel, 

and your view of the instrument 

panel controls.

●

If the seat belt extender has 

been connected to the front 

seat belt buckles but the seat 

belt extender has not also been 

fastened to the latch plate of the 

seat belt, the SRS front airbags 

will judge that the driver and 

front passenger are wearing the 

seat belt even though the seat 

belt has not been connected. In 

this case, the SRS front airbags 

may not activate correctly in a 

collision, resulting in death or 

serious injury in the event of a 

collision. Be sure to wear the 

seat belt with the seat belt 

extender.

●

The SRS front passenger air-

bag also deploys with consider-

able force, and can cause death 

or serious injury especially if the 

front passenger is very close to 

the airbag. The front passenger 

seat should be as far from the 

airbag as possible with the seat-

back adjusted, so the front pas-

senger sits upright.

●

Improperly seated and/or 

restrained infants and children 

can be killed or seriously injured 

by a deploying airbag. An infant 

or child who is too small to use 

a seat belt should be properly 

secured using a child restraint 

system. Toyota strongly recom-

mends that all infants and chil-

dren be placed in the rear seats 

of the vehicle and properly 

restrained. The rear seats are 

safer for infants and children 

than the front passenger seat. 

(



P.52)

42

1-1. For safe use

WARNING

●

Do not sit on the edge of the 

seat or lean against the dash-

board.

●

Do not allow a child to stand in 

front of the SRS front passenger 

airbag unit or sit on the knees of 

a front passenger.

●

Do not allow the front seat occu-

pants to hold items on their 

knees.

●

Do not lean against the door, 

the roof side rail or the front, 

side and rear pillars.

●

Do not allow anyone to kneel on 

the passenger seat toward the 

door or put their head or hands 

outside the vehicle.

●

Do not attach anything to or 

lean anything against areas 

such as the dashboard, steering 

wheel pad and lower portion of 

the instrument panel.

These items can become pro-

jectiles when the SRS driver, 

front passenger and knee air-

bags deploy.

●

Do not attach anything to areas 

such as a door, windshield, side 

windows, front or rear pillar, roof 

side rail and assist grip.

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WARNING

●

Vehicles without smart key sys-

tem: Do not attach any heavy, 

sharp or hard objects such as 

keys and accessories to the 

key. The objects may restrict 

the SRS knee airbag inflation or 

be thrust into the driver’s seat 

area by the force of the deploy-

ing airbag, thus causing a dan-

ger.

●

Do not hang coat hangers or 

other hard objects on the coat 

hooks. All of these items could 

become projectiles and may 

cause death or serious injury, 

should the SRS curtain shield 

airbags deploy.

●

If a vinyl cover is put on the area 

where the SRS knee airbag will 

deploy, be sure to remove it.

●

Do not use seat accessories 

which cover the parts where the 

SRS side airbags and SRS seat 

cushion airbag inflate as they 

may interfere with inflation of 

the SRS airbags. Such acces-

sories may prevent the SRS 

side airbags and SRS seat 

cushion airbag from activating 

correctly, disable the system or 

cause the SRS side airbags and 

SRS seat cushion airbag to 

inflate accidentally, resulting in 

death or serious injury.

●

Do not strike or apply significant 

levels of force to the area of the 

SRS airbag components or the 

front doors.

Doing so can cause the SRS 

airbags to malfunction.

●

Do not touch any of the compo-

nent parts immediately after the 

SRS airbags have deployed 

(inflated) as they may be hot.

●

If breathing becomes difficult 

after the SRS airbags have 

deployed, open a door or side 

window to allow fresh air in, or 

leave the vehicle if it is safe to 

do so. Wash off any residue as 

soon as possible to prevent skin 

irritation.

●

If the areas where the SRS air-

bags are stored, such as the 

steering wheel pad and front 

and rear pillar garnishes, are 

damaged or cracked, have 

them replaced by your Toyota 

dealer.

●

Do not place anything, such as 

a cushion, on the front passen-

ger’s seat. Doing so will 

disperse the passenger’s 

weight, which prevents the sen-

sor from detecting the passen-

ger’s weight properly. As a 

result, the SRS front airbags for 

the front passenger may not 

deploy in the event of a colli-

sion.

44

1-1. For safe use

WARNING

■

Modification and disposal of 

SRS airbag system compo-

nents

Do not dispose of your vehicle or 

perform any of the following modi-

fications without consulting your 

Toyota dealer. The SRS airbags 

may malfunction or deploy 

(inflate) accidentally, causing 

death or serious injury.

●

Installation, removal, disassem-

bly and repair of the SRS air-

bags

●

Repairs, modifications, removal 

or replacement of the steering 

wheel, instrument panel, dash-

board, seats or seat upholstery, 

front, side and rear pillars, roof 

side rails, front door panels, 

front door trims or front door 

speakers

●

Modifications to the front door 

panel (such as making a hole in 

it)

●

Repairs or modifications of the 

front fender, front bumper, or 

side of the occupant compart-

ment

●

Installation of a grille guard (bull 

bars, kangaroo bar, etc.), snow 

plows, winches or roof luggage 

carrier

●

Modifications to the vehicle’s 

suspension system

●

Installation of electronic devices 

such as mobile two-way radios 

and CD players

●

Modifications to your vehicle for 

a person with a physical disabil-

ity

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SRS warning light

Driver’s and front passenger’s seat belt reminder light

“AIR BAG OFF” indicator light

“AIR BAG ON” indicator light

Front passenger occupant classification system

Your vehicle is equipped with a front passenger occupant 
classification system. This system detects the conditions of 
the front passenger seat and activates or deactivates the front 
passenger airbag and seat cushion airbag in the front passen-
ger side.

System components

A

B

C

D

WARNING

■

Front passenger occupant 

classification system precau-

tions

Observe the following precautions 

regarding the front passenger 

occupant classification system.

Failure to do so may cause death 

or serious injury.

●

Wear the seat belt properly.

●

Make sure the front passenger’s 

seat belt plate has not been left 

inserted into the buckle before 

someone sits in the front pas-

senger seat.

46

1-1. For safe use

WARNING

●

Make sure the “AIR BAG OFF” 

indicator light is not illuminated 

when using the seat belt 

extender for the front passenger 

seat. If the “AIR BAG OFF” indi-

cator light is illuminated, discon-

nect the extender tongue from 

the seat belt buckle, and recon-

nect the seat belt. Reconnect 

the seat belt extender after 

making sure the “AIR BAG ON” 

indicator light is illuminated. If 

you use the seat belt extender 

while the “AIR BAG OFF” indi-

cator light is illuminated, the 

SRS airbags for the front pas-

senger will not activate, which 

could cause death or serious 

injury in the event of a collision.

●

Do not apply a heavy load to the 

front passenger seat or equip-

ment (e.g. seatback pocket).

●

Do not put weight on the front 

passenger seat by putting your 

hands or feet on the front pas-

senger seat seatback from the 

rear passenger seat.

●

Do not let a rear passenger lift 

the front passenger seat with 

their feet or press on the seat-

back with their legs.

●

Do not put objects under the 

front passenger seat.

●

Do not recline the front passen-

ger seatback so far that it 

touches a rear seat. This may 

cause the “AIR BAG OFF” indi-

cator light to be illuminated, 

which indicates that the SRS 

airbags for the front passenger 

will not activate in the event of a 

severe accident. If the seatback 

touches the rear seat, return the 

seatback to a position where it 

does not touch the rear seat. 

Keep the front passenger seat-

back as upright as possible 

when the vehicle is moving. 

Reclining the seatback exces-

sively may lessen the effective-

ness of the seat belt system.

●

If an adult sits in the front pas-

senger seat, the “AIR BAG ON” 

indicator light is illuminated. If 

the “AIR BAG OFF” indicator is 

illuminated, ask the passenger 

to sit up straight, well back in 

the seat, feet on the floor, and 

with the seat belt worn correctly. 

If the “AIR BAG OFF” indicator 

still remains illuminated, either 

ask the passenger to move to 

the rear seat, or if that is not 

possible, move the front pas-

senger seat fully rearward.

●

When it is unavoidable to install 

a forward-facing child restraint 

system on the front passenger 

seat, install the child restraint 

system on the front passenger 

seat in the proper order. 

(



P.55)

●

Do not modify or remove the 

front seats.

●

Do not kick the front passenger 

seat or subject it to severe 

impact. Otherwise, the SRS 

warning light may come on to 

indicate a malfunction of the 

front passenger occupant clas-

sification system. In this case, 

contact your Toyota dealer 

immediately.

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■

Adult

*1

WARNING

●

Child restraint systems installed 

on the rear seat should not con-

tact the front seatbacks.

●

Do not use a seat accessory, 

such as a cushion and seat 

cover, that covers the seat 

cushion surface.

●

Do not modify or replace the 

upholstery of the front seat.

●

Adjust the front passenger seat 

so that the head restraint does 

not touch the ceiling. If the head 

restraint is left in contact with 

the ceiling, the system may not 

detect the front passenger prop-

erly, leading to improper opera-

tion of the airbags.

Condition and operation in the front passenger occupant 
classification system

Indicators/warn-

ing lights

“AIR BAG ON” and “AIR BAG OFF” 

indicator lights

“AIR BAG ON”

SRS warning light

Off

Driver’s and front passenger’s seat 

belt reminder light

Off

*2

 or flashing

*3

Devices

Front passenger airbag

Activated

Front passenger seat cushion airbag

Activated 

*2

 or 

deactivated

*3

48

1-1. For safe use

■

Child

*4

■

Child restraint system with infant

*5

■

Unoccupied

Indicators/warn-

ing lights

“AIR BAG ON” and “AIR BAG OFF” 

indicator lights

“AIR BAG OFF” 

or “AIR BAG 

ON”

*4

SRS warning light

Off

Driver’s and front passenger’s seat 

belt reminder light

Off

*2

 or flashing

*3

Devices

Front passenger airbag

Deactivated or 

activated

*4

Front passenger seat cushion airbag

Deactivated or 

activated

*2, 4

Indicators/warn-

ing lights

“AIR BAG ON” and “AIR BAG OFF” 

indicator lights

“AIR BAG OFF” 

*6

SRS warning light

Off

Driver’s and front passenger’s seat 

belt reminder light

Off

*2

 or flashing

*3

Devices

Front passenger airbag

Deactivated

Front passenger seat cushion airbag

Indicators/warn-

ing lights

“AIR BAG ON” and “AIR BAG OFF” 

indicator lights

“AIR BAG OFF”

SRS warning light

Off

Driver’s and front passenger’s seat 

belt reminder light

Devices

Front passenger airbag

Deactivated

Front passenger seat cushion airbag

49

1-1. For safe use

1

F

o

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afety
 and s

ecurity

■

There is a malfunction in the system

*1

:The system judges a person of adult size as an adult. When a smaller 

adult sits in the front passenger seat, the system may not recognize 
him/her as an adult depending on his/her physique and posture.

*2

:In the event the front passenger is wearing a seat belt.

*3

:In the event the front passenger does not wear a seat belt.

*4

:For some children, child in seat, child in booster seat or child in convert-

ible seat, the system may not recognize him/her as a child. Factors 
which may affect this can be the physique or posture.

*5

:Never install a rear-facing child restraint system on the front passenger 

seat. A forward-facing child restraint system should only be installed on 
the front passenger seat when it is unavoidable. (



P.55)

*6

:In case the indicator light is not illuminated, consult this manual on how 

to install the child restraint system properly. (



P.52)

Indicators/warn-

ing lights

“AIR BAG ON” and “AIR BAG OFF” 

indicator lights

“AIR BAG OFF”

SRS warning light

On

Driver’s and front passenger’s seat 

belt reminder light

Devices

Front passenger airbag

Deactivated

Front passenger seat cushion airbag

50

1-1. For safe use

Exhaust gas precau-

tions

Harmful substance to the 
human body is included in 
exhaust gases if inhaled.

WARNING

Exhaust gases contain harmful 

carbon monoxide (CO), which is 

colorless and odorless. Observe 

the following precautions.

Failure to do so may cause 

exhaust gases to enter the vehicle 

and may lead to an accident 

caused by light-headedness, or 

may lead to death or a serious 

health hazard.

■

Important points while driving

●

Keep the back door closed.

●

If you smell exhaust gases in 

the vehicle even when the back 

door is closed, open the side 

windows and have the vehicle 

inspected at your Toyota dealer 

as soon as possible.

■

When parking

●

If the vehicle is in a poorly venti-

lated area or a closed area, 

such as a garage, stop the 

hybrid system.

●

Do not leave the vehicle with 

the hybrid system operating for 

a long time.

If such a situation cannot be 

avoided, park the vehicle in an 

open space and ensure that 

exhaust fumes do not enter the 

vehicle interior.

●

Do not leave the hybrid system 

operating in an area with snow 

build-up, or where it is snowing. 

If snowbanks build up around 

the vehicle while the hybrid sys-

tem is operating, exhaust gases 

may collect and enter the vehi-

cle.

■

Exhaust pipe

The exhaust system needs to be 

checked periodically. If there is a 

hole or crack caused by corro-

sion, damage to a joint or abnor-

mal exhaust noise, be sure to 

have the vehicle inspected and 

repaired by your Toyota dealer.

51

1-2. Child safety

1

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1-2.Child safety

Riding with children

Observe the following pre-
cautions when children are 
in the vehicle.
Use a child restraint system 
appropriate for the child, 
until the child becomes 
large enough to properly 
wear the vehicle’s seat belt.



It is recommended that chil-
dren sit in the rear seats to 
avoid accidental contact 
with the shift lever, wiper 
switch, etc.



Use the rear door child-pro-
tector lock or the window 
lock switch to avoid children 
opening the door while driv-
ing or operating the power 
window accidentally. 
(



P.132, 178)



Do not let small children 
operate equipment which 
may catch or pinch body 
parts, such as the power 
window, hood, back door, 
seats, etc.

WARNING

■

When children are in the vehi-

cle

Never leave children unattended 

in the vehicle, and never allow 

children to have or use the key.
Children may be able to start the 

vehicle or shift the vehicle into 

neutral. There is also a danger 

that children may injure them-

selves by playing with the side 

windows, the moon roof (if 

equipped), the panoramic moon 

roof (if equipped) or other features 

of the vehicle. In addition, heat 

build-up or extremely cold tem-

peratures inside the vehicle can 

be fatal to children.

52

1-2. Child safety

Points to remember: P.52
Child restraint system: P.54
When using a child restraint sys-
tem: P.55
Child restraint system installa-
tion method
• Fixed with a seat belt: P.56
• Fixed with a child restraint 

LATCH anchor: P.61

• Using an anchor bracket (for 

top tether strap): P.63

The laws of all 50 states of the 
U.S.A. as well as Canada now 
require the use of child restraint 
systems.



Prioritize and observe the 
warnings, as well as the laws 
and regulations for child 
restraint systems.



Use a child restraint system 
until the child becomes large 
enough to properly wear the 
vehicle’s seat belt.



Choose a child restraint sys-
tem that suits your vehicle 
and is appropriate to the age 
and size of the child.

Child restraint sys-

tems

Before installing a child 
restraint system in the vehi-
cle, there are precautions 
that need to be observed, 
different types of child 
restraint systems, as well as 
installation methods, etc., 
written in this manual.

Use a child restraint system 
when riding with a small child 
that cannot properly use a 
seat belt. For the child’s 
safety, install the child 
restraint system to a rear seat. 
Be sure to follow the installa-
tion method that is in the oper-
ation manual enclosed with 
the restraint system.

Table of contents

Points to remember

WARNING

■

When a child is riding

Observe the following precau-

tions. 

Failure to do so may result in 

death or serious injury.

●

For effective protection in auto-

mobile accidents and sudden 

stops, a child must be properly 

restrained, using a seat belt or 

child restraint system which is 

correctly installed. For installa-

tion details, refer to the opera-

tion manual enclosed with the 

child restraint system. General 

installation instructions are pro-

vided in this manual.

53

1-2. Child safety

1

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WARNING

●

Toyota strongly urges the use of 

a proper child restraint system 

that conforms to the weight and 

size of the child, installed on the 

rear seat. According to accident 

statistics, the child is safer when 

properly restrained in the rear 

seat than in the front seat.

●

Holding a child in your or some-

one else’s arms is not a substi-

tute for a child restraint system. 

In an accident, the child can be 

crushed against the windshield 

or between the holder and the 

interior of the vehicle.

■

Handling the child restraint 

system

If the child restraint system is not 

properly fixed in place, the child or 

other passengers may be seri-

ously injured or even killed in the 

event of sudden braking, sudden 

swerving, or an accident.

●

If the vehicle were to receive a 

strong impact from an accident, 

etc., it is possible that the child 

restraint system has damage 

that is not readily visible. In 

such cases, do not reuse the 

restraint system.

●

Make sure you have complied 

with all installation instructions 

provided with the child restraint 

system manufacturer and that 

the system is properly secured.

●

Keep the child restraint system 

properly secured on the seat 

even if it is not in use. Do not 

store the child restraint system 

unsecured in the passenger 

compartment.

●

If it is necessary to detach the 

child restraint system, remove it 

from the vehicle or store it 

securely in the luggage com-

partment.

54

1-2. Child safety

■

Types of child restraint system installation methods

Confirm with the operation manual enclosed with the child restraint 
system about the installation of the child restraint system.

Child restraint system

Installation method

Page

Seat belt attachment

P.56

Child restraint LATCH 

anchors attachment

P.61

Anchor brackets (for 

top tether strap) attach-

ment

P.63

55

1-2. Child safety

1

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■

When installing a child 
restraint system to a front 
passenger seat

For the safety of a child, install a 
child restraint system to a rear 
seat. When installing the child 
restraint system to a front pas-
senger seat is unavoidable, 
adjust the seat as follows and 
install the child restraint system.



Adjust the seatback angle to 
the most upright position.



Move the front seat fully rear-
ward.



If the head restraint interferes 
with the child restraint system 
installation and the head 
restraint can be removed, 
remove the head restraint. 
Otherwise, put the head 
restraint in the upper most 
position.

When using a child 
restraint system

WARNING

■

When using a child restraint 

system

Observe the following precau-

tions.

Failure to do so may result in 

death or serious injury.

●

Never install a rear-facing child 

restraint system on the front 

passenger seat even if the “AIR 

BAG OFF” indicator light is illu-

minated. In the event of an acci-

dent, the force of the rapid 

inflation of the front passenger 

airbag can cause death or seri-

ous injury to the child if the rear-

facing child restraint system is 

installed on the front passenger 

seat.

●

A forward-facing child restraint 

system may be installed on the 

front passenger seat only when 

it is unavoidable. A child 

restraint system that requires a 

top tether strap should not be 

used in the front passenger seat 

since there is no top tether strap 

anchor for the front passenger 

seat.

56

1-2. Child safety

A child restraint system for a 
small child or baby must itself be 
properly restrained on the seat 
with the lap portion of the 
lap/shoulder belt.

■

Installing child restraint 
system using a seat belt 
(child restraint lock func-
tion belt)

Install the child restraint system 
in accordance to the operation 

WARNING

●

A forward-facing child restraint 

system may be installed on the 

front passenger seat only when 

it is unavoidable. When install-

ing a forward-facing child 

restraint system on the front 

passenger seat, adjust the seat-

back angle to the most upright 

position, move the seat to the 

rearmost position, even if the 

“AIR BAG OFF” indicator light is 

illuminated. 

If the head restraint interferes 

with the child restraint system 

installation and the head 

restraint can be removed, 

remove the head restraint.

●

Do not allow the child to lean 

his/her head or any part of 

his/her body against the door or 

the area of the seat, front or rear 

pillars, or roof side rails from 

which the SRS side airbags or 

SRS curtain shield airbags 

deploy even if the child is 

seated in the child restraint sys-

tem. It is dangerous if the SRS 

side and curtain shield airbags 

inflate, and the impact could 

cause death or serious injury to 

the child.

●

When a booster seat is 

installed, always ensure that the 

shoulder belt is positioned 

across the center of the child’s 

shoulder. The belt should be 

kept away from the child’s neck, 

but not so that it could fall off the 

child’s shoulder.

●

Use a child restraint system 

suitable to the age and size of 

the child and install it to the rear 

seat.

●

If the driver’s seat interferes 

with the child restraint system 

and prevents it from being 

attached correctly, attach the 

child restraint system to the 

right-hand rear seat.

●

Adjust the front passenger seat 

so that it does not interfere with 

the child restraint system.

Child restraint system 
fixed with a seat belt

57

1-2. Child safety

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manual enclosed with the child 
restraint system.

■

Rear-facing 



 Infant 

seat/convertible seat

1

Adjust the rear seat.

If there is a gap between the child 

restraint system and the seatback, 

adjust the seatback angle until 

good contact is achieved.

2

Place the child restraint sys-
tem on the rear seat facing 
the rear of the vehicle.

3

Run the seat belt through the 
child restraint system and 
insert the plate into the 
buckle. Make sure that the 
belt is not twisted.

4

Fully extend the shoulder belt 
and allow it to retract to put it 

in lock mode. In lock mode, 
the belt cannot be extended.

5

While pushing the child 
restraint system down into 
the rear seat, allow the shoul-
der belt to retract until the 
child restraint system is 
securely in place.

After the shoulder belt has 

retracted to a point where there is 

no slack in the belt, pull the belt to 

check that it cannot be extended.

6

After installing the child 
restraint system, rock it back 
and forth to ensure that it is 
installed securely. (



P.60)

■

Forward-facing 



 Convert-

ible seat

1

Adjust the seat.

When using the front passenger 

seat: If installing the child restraint 

system to the front passenger seat 

is unavoidable, refer to P.55for 

front passenger seat adjustment.

58

1-2. Child safety

When using the rear seat: If there is 

a gap between the child restraint 

system and the seatback, adjust 

the seatback angle until good con-

tact is achieved.

2

If the head restraint interferes 
with the child restraint system 
installation and the head 
restraint can be removed, 
remove the head restraint. 
(



P.160)

3

Place the child restraint sys-
tem on the seat facing the 
front of the vehicle.

4

Run the seat belt through the 
child restraint system and 
insert the plate into the 

buckle. Make sure that the 
belt is not twisted.

5

Fully extend the shoulder belt 
and allow it to retract to put it 
in lock mode. In lock mode, 
the belt cannot be extended.

6

While pushing the child 
restraint system into the rear 
seat, allow the shoulder belt 
to retract until the child 
restraint system is securely in 
place.

After the shoulder belt has 

retracted to a point where there is 

no slack in the belt, pull the belt to 

59

1-2. Child safety

1

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check that it cannot be extended.

7

If the child restraint has a top 
tether strap, follow the child 
restraint manufacturer’s 
operation manual regarding 
the installation, using the top 
tether strap to latch onto the 
top tether strap anchor. 
(



P.63)

8

After installing the child 
restraint system, rock it back 
and forth to ensure that it is 
installed securely. (



P.60)

■

Booster seat

1

If installing the child restraint 
system to the front passen-
ger seat is unavoidable, refer 
to P.55for front passenger 
seat adjustment.

2

High back type: If the head 
restraint interferes with your 
child restraint system, and 
the head restraint can be 

removed, remove the head 
restraint. (



P.160)

3

Place the child restraint sys-
tem on the seat facing the 
front of the vehicle.



Booster type



High back type

4

Sit the child in the child 
restraint system. Fit the seat 
belt to the child restraint sys-
tem according to the manu-
facturer’s instructions and 
insert the plate into the 

60

1-2. Child safety

buckle. Make sure that the 
belt is not twisted.

Check that the shoulder belt is cor-

rectly positioned over the child’s 

shoulder and that the lap belt is as 

low as possible. (



P.31)

■

Removing a child restraint 
system installed with a seat 
belt

Press the buckle release button 
and fully retract the seat belt.

When releasing the buckle, the 
child restraint system may spring 
up due to the rebound of the seat 
cushion. Release the buckle while 
holding down the child restraint 
system.
Since the seat belt automatically 
reels itself, slowly return it to the 
stowing position.

WARNING

■

When installing a child 

restraint system

Observe the following precau-

tions. 

Failure to do so may result in 

death or serious injury.

●

Do not allow children to play 

with the seat belt. If the seat belt 

becomes twisted around a 

child’s neck, it may lead to 

choking or other serious injuries 

that could result in death.

If this occurs and the buckle 

cannot be unfastened, scissors 

should be used to cut the belt.

●

Ensure that the belt and plate 

are securely locked and the 

seat belt is not twisted.

●

Shake the child restraint system 

left and right, and forward and 

backward to ensure that it has 

been securely installed.

●

After securing a child restraint 

system, never adjust the seat.

●

When a booster seat is 

installed, always ensure that the 

shoulder belt is positioned 

across the center of the child’s 

shoulder. The belt should be 

kept away from the child’s neck, 

but not so that it could fall off the 

child’s shoulder.

●

Follow all installation instruc-

tions provided by the child 

restraint system manufacturer.

61

1-2. Child safety

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■

Child restraint LATCH 
anchors

LATCH anchors are provided for 
the outboard rear seats.

■

When installing in the rear 
outboard seats

Install the child restraint system 
in accordance to the operation 
manual enclosed with the child 
restraint system.

1

Adjust the seat.

If there is a gap between the child 

restraint system and the seatback, 

adjust the seatback angle until 

good contact is achieved.

2

If the head restraint interferes 
with the child restraint system 
installation and the head 
restraint can be removed, 

WARNING

●

When securing some types of 

child restraint systems in rear 

seats, it may not be possible to 

properly use the seat belts in 

positions next to the child 

restraint without interfering with 

it or affecting seat belt effective-

ness. Be sure your seat belt fits 

snugly across your shoulder 

and low on your hips. If it does 

not, or if it interferes with the 

child restraint, move to a differ-

ent position. Failure to do so 

may result in death or serious 

injury.

●

When installing a child restraint 

system in the center rear seat, 

adjust both seatbacks at the 

same angle. Otherwise, the 

child restraint system cannot be 

securely restrained and this 

may cause death or serious 

injuries in the event of sudden 

braking, sudden swerving or an 

accident.

■

When installing a booster 

seat

To prevent the belt from going 

into ALR lock mode, do not fully 

extend the shoulder belt. ALR 

mode causes the belt to tighten 

only. This could cause injury or 

discomfort to the child. (



P.33)

■

Do not use a seat belt 

extender

If a seat belt extender is used 

when installing a child restraint 

system, the seat belt will not 

securely hold the child restraint 

system, which could cause death 

or serious injury to the child or 

other passengers in the event of 

sudden braking, sudden swerv-

ing or an accident.

Child restraint system 
fixed with a child restraint 
LATCH anchor

62

1-2. Child safety

remove the head restraint. 
(



P.160)



With flexible lower attach-
ments

3

Latch the hooks of the lower 
attachments onto the LATCH 
anchors. 
For owners in Canada: 
The symbol on a child 
restraint system indicates 

 

the presence of a lower con-
nector system.



With rigid lower attachments

3

Latch the buckles onto the 
LATCH anchors.
For owners in Canada: 
The symbol on a child 
restraint system indicates 

 

the presence of a lower con-
nector system.

4

If the child restraint has a top 
tether strap, follow the child 
restraint manufacturer’s 
operation manual regarding 
the installation, using the top 
tether strap to latch onto the 
top tether strap anchor. 
(



P.63)

5

After installing the child 
restraint system, rock it back 
and forth to ensure that it is 
installed securely. (



P.60)

A

A

63

1-2. Child safety

1

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■

When installing in the rear 
center seat

There are no LATCH anchors 
behind the rear center seat. 
However, the inboard LATCH 
anchors of the outboard seats, 
which are 17.3 in. (440 mm) 
apart, can be used if the child 
restraint system manufacturer’s 
instructions permit use of those 
anchors with the anchor spacing 
stated.
Child restraint systems with rigid 
lower attachments cannot be 
installed in the center seat. This 
type of child restraint system 
can only be installed in the out-
board seat.

■

Laws and regulations pertain-

ing to anchors

The LATCH system conforms to 

FMVSS225 or CMVSS210.2. 

Child restraint systems conforming 

to FMVSS213 or CMVSS213 speci-

fications can be used. 

This vehicle is designed to conform 

to SAE J1819.

■

Anchor brackets (for top 
tether strap)

Anchor brackets are provided 
for each rear seat.
Use anchor brackets when fix-
ing the top tether strap.

WARNING

■

When installing a child 

restraint system

Observe the following precau-

tions. 

Failure to do so may result in 

death or serious injury.

●

When using the LATCH 

anchors, be sure that there are 

no foreign objects around the 

anchors and that the seat belt is 

not caught behind the child 

restraint system.

●

Follow all installation instruc-

tions provided by the child 

restraint system manufacturer.

●

Never attach two child restraint 

system attachments to the 

same anchor. In a collision, one 

anchor may not be strong 

enough to hold two child 

restraint system attachments 

and may break.

If the LATCH anchors are 

already in use, use the seat belt 

to install a child restraint system 

in the center seat.

●

When securing some types of 

child restraint systems in rear 

seats, it may not be possible to 

properly use the seat belts in 

positions next to the child 

restraint without interfering with 

it or affecting seat belt effective-

ness. Be sure your seat belt fits 

snugly across your shoulder 

and low on your hips. If it does 

not, or if it interferes with the 

child restraint, move to a differ-

ent position. Failure to do so 

may result in death or serious 

injury.

●

If the seat is adjusted, reconfirm 

the security of the child restraint 

system.

Using an anchor bracket 
(for top tether strap)

64

1-2. Child safety



Outboard rear seats

Anchor brackets

Top tether strap



Center rear seat

Anchor bracket

Top tether strap

■

Fixing the top tether strap 
to the anchor bracket

Install the child restraint system 
in accordance to the operation 
manual enclosed with the child 
restraint system.



Outboard rear seats

1

Remove the head restraint. 
(



P.160)

2

Latch the hook onto the 
anchor bracket and tighten 
the top tether strap.

Make sure the top tether strap is 

securely latched. (



P.60)

Hook

Top tether strap

3

If the head restraint does not 
interfere with the child 

A

B

A

B

A

B

65

1-2. Child safety

1

F

o

r s

afety
 and s

ecurity

restraint system installation, 
install the head restraint.



Center rear seat

1

Adjust the head restraint to 
the upmost position.

If the head restraint interferes with 

your child restraint system, and the 

head restraint can be removed, 

remove the head restraint. 

(



P.160)

2

Latch the hook onto the 
anchor bracket and tighten 
the top tether strap.

Make sure the top tether strap is 

securely latched.
When installing the child restraint 

system with the head restraint 

being raised, be sure to have the 

top tether strap pass underneath 

the head restraint.

Hook

Top tether strap

■

Laws and regulations pertain-

ing to anchors

The LATCH system conforms to 

FMVSS225 or CMVSS210.2. 

Child restraint systems conforming 

to FMVSS213 or CMVSS213 speci-

fications can be used. 

This vehicle is designed to conform 

to SAE J1819.

WARNING

■

When installing a child 

restraint system

Observe the following precau-

tions. 

Failure to do so may result in 

death or serious injury.

●

Firmly attach the top tether 

strap and make sure that the 

belt is not twisted.

●

Do not attach the top tether 

strap to anything other than the 

anchor bracket.

●

After securing a child restraint 

system, never adjust the seat.

●

Follow all installation instruc-

tions provided by the child 

restraint system manufacturer.

A

B

66

1-2. Child safety

WARNING

●

Center rear seat: When install-

ing the child restraint system 

with the head restraint being 

raised, after the head restraint 

has been raised and then the 

anchor bracket has been fixed, 

do not lower the head restraint.

67

1-3. Emergency assistance

1

F

o

r s

afety
 and s

ecurity

1-3.Emergency assistance

*

: If equipped

Microphone

“SOS” button

LED light indicators

Safety Connect

*

Safety Connect is a sub-
scription-based telematics 
service that uses Global 
Positioning System (GPS) 
data and embedded cellular 
technology to provide 
safety and security features 
to subscribers. Safety Con-
nect is supported by 
Toyota’s designated 
response center, which 
operates 24 hours per day, 7 
days per week.
Safety Connect service is 
available by subscription on 
select, telematics hardware-
equipped vehicles.

By using the Safety Connect 
service, you are agreeing to 
be bound by the Telematics 
Subscription Service Agree-
ment and its Terms and 
Conditions, as in effect and 
amended from time to time, 
a current copy of which is 
available at Toyota.com in 
the United States, 
Toyotapr.com in Puerto 
Rico and Toyota.ca in Can-
ada. All use of the Safety 
Connect service is subject 
to such then-applicable 
Terms and Conditions.

System components

A

B

C

68

1-3. Emergency assistance

■

Certification for the Safety Connect

Subscribers have the following 
Safety Connect services avail-
able:



Automatic Collision Notifica-
tion

*

Helps drivers receive necessary 
response from emergency service 
providers. (



P.70

)

*

: U.S. Patent No. 7,508,298 B2



Stolen Vehicle Location

Helps drivers in the event of vehicle 
theft. (



P.70

)



Emergency Assistance Button 

Services

69

1-3. Emergency assistance

1

F

o

r s

afety
 and s

ecurity

(“SOS”)

Connects drivers to response-cen-
ter support. (



P.70

)



Enhanced Roadside Assis-
tance

Provides drivers various on-road 
assistance. (



P.71

)

After you have signed the 
Telematics Subscription Ser-
vice Agreement and are 
enrolled, you can begin receiv-
ing services.
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.



The United States

1-800-331-4331



Canada

1-888-869-6828



Puerto Rico

1-877-855-8377

■

Safety Connect Services Infor-

mation

●

Phone calls using the vehicle’s 
Bluetooth

®

 technology will not be 

possible when Safety Connect is 

active and in use.

●

Safety Connect is available begin-

ning Fall 2009 on select Toyota 

models (in the contiguous United 

States only). Contact with the 

Safety Connect response center 

is dependent upon the telematics 

device being in operative condi-

tion, cellular connection availabil-

ity, and GPS satellite signal 

reception, which can limit the abil-

ity to reach the response center or 

receive emergency service sup-

port. Enrollment and Telematics 

Subscription Service Agreement 

are required. A variety of subscrip-

tion terms are available; charges 

vary by subscription term selected 

and location.

●

Automatic Collision Notification, 

Emergency Assistance and Stolen 

Vehicle Location are available in 

the United States, including 

Hawaii and Alaska, Puerto Rico 

and Canada, and Enhanced 

Roadside Assistance are avail-

able in the United States, Puerto 

Rico and Canada.

●

Automatic Collision Notification, 

Emergency Assistance, Stolen 

Vehicle and Enhanced Road 

Assistance are not available in the 

U.S. Virgin Islands. 

For vehicles first sold in the U.S. 

Virgin Islands, no Safety Connect 

services will function in or outside 

the U.S. Virgin Islands.

●

Safety Connect services are not 

subject to section 255 of the Tele-

communications Act and the 

device is not TTY compatible.

■

Languages

The Safety Connect response cen-

ter will offer support in multiple lan-

guages. The Safety Connect system 

will offer voice prompts in English, 

Spanish, and French. Please indi-

cate your language of choice when 

enrolling.

■

When contacting the response 

center

You may be unable to contact the 

response center if the network is 

busy.

Subscription

70

1-3. Emergency assistance

When the power switch is turned 
to ON, the red indicator light 
comes on for 2 seconds then 
turns off. Afterward, the green 
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system 
usage conditions:



Green indicator light on = 
Active service



Green indicator light flashing 
= Safety Connect call in pro-
cess



Red indicator light (except at 
vehicle start-up) = System 
malfunction (contact your 
Toyota dealer)



No indicator light (off) = 
Safety Connect service not 
active

■

Automatic Collision Notifi-
cation

In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to 
automatically call the response 
center. The responding agent 
receives the vehicle’s location 
and attempts to speak with the 
vehicle occupants to assess the 
level of emergency. If the occu-

pants are unable to communi-
cate, the agent automatically 
treats the call as an emergency, 
contacts the nearest emer-
gency services provider to 
describe the situation, and 
requests that assistance be sent 
to the location.

■

Stolen Vehicle Location

If your vehicle is stolen, Safety 
Connect can work with local 
authorities to assist them in 
locating and recovering the 
vehicle. After filing a police 
report, call the Customer Experi-
ence Center at 1-800-331-4331 
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow 
the prompts for Safety Connect 
to initiate this service.
In addition to assisting law 
enforcement with recovery of a 
stolen vehicle, Safety-Connect-
equipped vehicle location data 
may, under certain circum-
stances, be shared with third 
parties to locate your vehicle. 
Further information is available 
at Toyota.com in the United 
States, Toyotapr.com in Puerto 
Rico and Toyota.ca in Canada.

■

Emergency Assistance But-
ton (“SOS”)

In the event of an emergency on 
the road, push the “SOS” button 
to reach the Safety Connect 
response center. The answering 
agent will determine your vehi-

Safety Connect LED light 
Indicators

Safety Connect services

71

1-3. Emergency assistance

1

F

o

r s

afety
 and s

ecurity

cle’s location, assess the emer-
gency, and dispatch the 
necessary assistance required.

If you accidentally press the “SOS” 
button, tell the response-center 
agent that you are not experiencing 
an emergency.

■

Enhanced Roadside Assis-
tance

Enhanced Roadside Assistance 
adds GPS data to the already 
included warranty-based Toyota 
roadside service.
Subscribers can press the 
“SOS” button to reach a Safety 
Connect response-center agent, 
who can help with a wide range 
of needs, such as: towing, flat 
tire, fuel delivery, etc. For a 
description of the Enhanced 
Roadside Assistance services 
and their limitations, please see 
the Safety Connect Terms and 
Conditions, which are available 
at Toyota.com in the United 
States, Toyotapr.com in Puerto 
Rico and Toyota.ca in Canada.

Important! Read this informa-
tion before using Safety Con-
nect.

■

Exposure to radio fre-
quency signals

The Safety Connect system 
installed in your vehicle is a low-
power radio transmitter and 

receiver. It receives and also 
sends out radio frequency (RF) 
signals.
In August 1996, the Federal 
Communications Commission 
(FCC) adopted RF exposure 
guidelines with safety levels for 
mobile wireless phones. Those 
guidelines are consistent with 
the safety standards previously 
set by the following U.S. and 
international standards bodies.



ANSI (American National 
Standards Institute) C95.1 
[1992]



NCRP (National Council on 
Radiation Protection and 
Measurement) Report 86 
[1986]



ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]

Those standards were based on 
comprehensive and periodic 
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians 
from universities, and govern-
ment health agencies and 
industries reviewed the avail-
able body of research to 
develop the ANSI Standard 
(C95.1).
The design of Safety Connect 
complies with the FCC guide-
lines in addition to those stan-
dards.

Safety information for 
Safety Connect

72

1-4. Hybrid system

1-4.Hybrid system

The illustration is an example for explanation and may differ from the actual 
item.

Gasoline engine

Front electric motor (traction motor)

Rear electric motor (traction motor)

■

When stopped/during start 
off

The gasoline engine stops

*

 

when the vehicle is stopped. 
During start off, the electric 
motor (traction motor) drives the 
vehicle. At slow speeds or when 

traveling down a gentle slope, 
the engine is stopped

*

 and the 

electric motor (traction motor) is 
used.
When the shift lever is in N, the 
hybrid battery (traction battery) 
is not being charged.

Hybrid system features

Your vehicle is a hybrid vehicle. It has characteristics different 
from conventional vehicles. Be sure you are closely familiar 
with the characteristics of your vehicle, and operate it with 
care.
The hybrid system combines the use of a gasoline engine and 
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.

System components

A

B

C

73

1-4. Hybrid system

1

F

o

r s

afety
 and s

ecurity

*

: When the hybrid battery (traction 

battery) requires charging or the 
engine is warming up, etc., the 
gasoline engine will not automati-
cally stop. (



P.73)

■

During normal driving

The gasoline engine is predomi-
nantly used. The electric motor 
(traction motor) charges the 
hybrid battery (traction battery) 
as necessary.

■

When accelerating sharply

When the accelerator pedal is 
depressed heavily, the power of 
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric 
motor (traction motor).

■

When braking (regenera-
tive braking)

The wheels operate the electric 
motor (traction motor) as a 
power generator, and the hybrid 
battery (traction battery) is 
charged.

■

Regenerative braking

In the following situations, kinetic 

energy is converted to electric 

energy and deceleration force can 

be obtained in conjunction with the 

recharging of the hybrid battery 

(traction battery).

●

The accelerator pedal is released 

while driving with the shift lever in 

D or S.

●

The brake pedal is depressed 

while driving with the shift lever in 

D or S.

■

EV indicator

The EV indicator comes on when 

the vehicle is driven using only the 

electric motor (traction motor) or the 

gasoline engine is stopped.
The on/off operation of the EV indi-

cator can be changed. (



P.109)

■

Conditions in which the gaso-

line engine may not stop

The gasoline engine starts and 

stops automatically. However, it 

may not stop automatically in the 
following conditions

*

:

●

During gasoline engine warm-up

●

During hybrid battery (traction bat-

tery) charging

●

When the temperature of the 

hybrid battery (traction battery) is 

high or low

●

When the heater is switched on

*

: Depending on the circumstances, 

the gasoline engine may also not 
stop automatically in other situa-
tions.

■

Charging the hybrid battery 

(traction battery)

As the gasoline engine charges the 

hybrid battery (traction battery), the 

battery does not need to be charged 

from an outside source. However, if 

the vehicle is left parked for a long 

time the hybrid battery (traction bat-

tery) will slowly discharge. For this 

reason, be sure to drive the vehicle 

at least once every few months for 

at least 30 minutes or 10 miles (16 

km). If the hybrid battery (traction 

battery) becomes fully discharged 

and you are unable to start the 

hybrid system, contact your Toyota 

dealer.

74

1-4. Hybrid system

■

Charging the 12-volt battery



P.674

■

After the 12-volt battery has dis-

charged or when the terminal 

has been removed and installed 

during replace, etc.

The gasoline engine may not stop 

even if the vehicle is being driven by 

the hybrid battery (traction battery). 

If this continues for a few days, con-

tact your Toyota dealer.

■

Sounds and vibrations specific 

to a hybrid vehicle

There may be no engine sound or 

vibration even though the vehicle is 

able to move with the “READY” indi-

cator is illuminated. For safety, 

make sure to shift the shift lever to P 

and apply the parking brake when 

parked.
The following sounds or vibrations 

may occur when the hybrid system 

is operating and are not a malfunc-

tion:

●

Motor sounds may be heard from 

the engine compartment.

●

Sounds may be heard from the 

hybrid battery (traction battery) 

under the rear seats when the 

hybrid system starts or stops.

●

Relay operating sounds such as a 

snap or soft clank will be emitted 

from the hybrid battery (traction 

battery), under the rear seats, 

when the hybrid system is started 

or stopped.

●

Sounds from the hybrid system 

may be heard when the back door 

is open.

●

Sounds may be heard from the 

transmission when the gasoline 

engine starts or stops, when driv-

ing at low speeds, or during idling.

●

Engine sounds may be heard 

when accelerating sharply.

●

Sounds may be heard due to 

regenerative braking when the 

brake pedal is depressed or as 

the accelerator pedal is released.

●

Vibration may be felt when the 

gasoline engine starts or stops.

●

Cooling fan sounds may be heard 

from the air intake vent under the 

rear seat.

■

Maintenance, repair, recycling, 

and disposal

Contact your Toyota dealer regard-

ing maintenance, repair, recycling 

and disposal. Do not dispose of the 

vehicle yourself.

When driving with the gasoline 
engine stopped, a sound, which 
changes in accordance with the 
driving speed, will be played in 
order to warn people nearby of 
the vehicle’s approach. The 
sound will stop when the vehicle 
speed exceeds approximately 
22 mph (35 km/h).

■

Vehicle proximity notification 

system

In the following cases, the vehicle 

proximity notification system may be 

difficult for surrounding people to 

hear.

●

In very noisy areas

●

In the wind or the rain

Also, as the vehicle proximity notifi-

cation system is installed on the 

front of the vehicle, it may be more 

difficult to hear from the rear of the 

vehicle compared to the front.

■

If “Proximity Notification Sys-

tem Malfunction Visit Your 

Dealer” is displayed on the 

multi-information display

The system may be malfunctioning. 

Have the vehicle inspected by your 

Toyota dealer.

Vehicle proximity notifica-
tion system

75

1-4. Hybrid system

1

F

o

r s

afety
 and s

ecurity

*

: This function can only be used in 

the mainland U.S.A. It cannot be 
used in other states and territo-
ries, including Alaska and Hawaii.

This system operates based on 
the driving situation and traffic 
information to enhance fuel 
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA 
SYSTEM OWNER’S MANUAL”.

■

Predictive deceleration sup-
port



When the vehicle approaches 
to predictive deceleration sup-
port points registered in the 
navigation system, the “Refer-
ence operation range” (

) of 

the ECO Accelerator Guid-
ance (



P.105) on the multi-

information display will be 
turned off to encourage the 
driver to reduce excessive 
acceleration.



The engine braking force will 

be increased according to the 
driving conditions to more effi-
ciently charge the hybrid bat-
tery (traction battery) after the 
accelerator pedal is released.

■

Predictive SOC control

The following types of control 
are performed based on data 
such as road and traffic informa-
tion during route guidance by 
the navigation system to help 
ensure that the vehicle effi-
ciently uses electricity.



When there is a long downhill 
slope along the route, the sys-
tem reduces the hybrid bat-
tery (traction battery) level 
before reaching the slope to 
help ensure charging capacity 
for regenerative braking while 
traveling downhill.



When traffic congestion is 
predicted along the route, the 
system helps ensure a certain 
battery level before reaching 
congested roads to reduce 
the frequency of starting the 
engine to charge the hybrid 
battery (traction battery) due 
to low battery levels.

Predictive efficient drive 
(vehicles with navigation 
system)

*

A

76

1-4. Hybrid system

The illustration is an example for explanation and may differ from the actual 
item.

Warning label

Service plug

Rear electric motor (traction motor)

Hybrid battery (traction battery)

High voltage cables (orange)

Front electric motor (traction motor)

Power control unit

Air conditioning compressor

Hybrid system precautions

Take care when handling the hybrid system, as it is a high 
voltage system (about 650V at maximum) as well as contains 
parts that become extremely hot when the hybrid system is 
operating. Obey the warning labels attached to the vehicle.

System components

A

B

C

D

E

F

G

H

77

1-4. Hybrid system

1

F

o

r s

afety
 and s

ecurity

■

Running out of fuel

When the vehicle has run out of fuel 

and the hybrid system cannot be 

started, refuel the vehicle with at 

least enough gasoline to make the 

low fuel level warning light (



P.649) 

go off. If there is only a small 

amount of fuel, the hybrid system 

may not be able to start. (The stan-

dard amount of fuel is about 2.3 gal. 

[8.8 L, 1.9 Imp.gal.], when the vehi-

cle is on a level surface. This value 

may vary when the vehicle is on a 

slope. Add extra fuel when the vehi-

cle is inclined.)

■

Electromagnetic waves

●

High voltage parts and cables on 

hybrid vehicles incorporate elec-

tromagnetic shielding, and there-

fore emit approximately the same 

amount of electromagnetic waves 

as conventional gasoline pow-

ered vehicles or home electronic 

appliances.

●

Your vehicle may cause sound 

interference in some third party-

produced radio parts.

■

Hybrid battery (traction battery)

The hybrid battery (traction battery) 

has a limited service life. The lifes-

pan of the hybrid battery (traction 

battery) can change in accordance 

with driving style and driving condi-

tions.

■

Starting the hybrid system in an 

extremely cold environment

When the hybrid battery (traction 

battery) is extremely cold (below 

approximately -22°F [-30°C]) under 

the influence of the outside tem-

perature, it may not be possible to 

start the hybrid system. In this case, 

try to start the hybrid system again 

after the temperature of the hybrid 

battery increases due to the outside 

temperature increase etc.

WARNING

■

High voltage precautions

This vehicle has high voltage DC 

and AC systems as well as a 12-

volt system. DC and AC high volt-

age is very dangerous and can 

cause severe burns and electric 

shock that may result in death or 

serious injury.

●

Never touch, disassemble, 

remove or replace the high volt-

age parts, cables or their con-

nectors.

●

The hybrid system will become 

hot after starting as the system 

uses high voltage. Be careful of 

both the high voltage and the 

high temperature, and always 

obey the warning labels 

attached to the vehicle.

●

Never try to open the service 

plug access hole located under-

neath the rear seats. The ser-

vice plug is used only when the 

vehicle is serviced and is sub-

ject to high voltage.

■

Road accident cautions

Observe the following precautions 

to reduce the risk of death or seri-

ous injury:

●

Pull your vehicle off the road, 

shift the shift lever to P, apply 

the parking brake, and turn the 

hybrid system off.

●

Do not touch the high voltage 

parts, cables and connectors.

78

1-4. Hybrid system

WARNING

●

If electric wires are exposed 

inside or outside your vehicle, 

an electric shock may occur. 

Never touch exposed electric 

wires.

●

If a fire occurs in the hybrid 

vehicle, leave the vehicle as 

soon as possible. Never use a 

fire extinguisher that is not 

meant for electric fires. Using 

even a small amount of water 

may be dangerous.

●

If your vehicle needs to be 

towed, do so with four wheels 

raised. If the wheels connected 

to the electric motor (traction 

motor) are on the ground when 

towing, the motor may continue 

to generate electricity. This may 

cause a fire. (



P.637)

●

Carefully inspect the ground 

under the vehicle. If you find 

that liquid has leaked onto the 

ground, the fuel system may 

have been damaged. Leave the 

vehicle as soon as possible.



AXAH54L models

*

●

If a fluid leak occurs, do not 

touch the fluid as it may be 

strong alkaline electrolyte from 

the hybrid battery (traction bat-

tery). If it comes into contact 

with your skin or eyes, wash it 

off immediately with a large 

amount of water or, if possible, 

boric acid solution. Seek imme-

diate medical attention.

*

: The model code is indicated on 

the Certification Regulation 
Label. (



P.684)



AXAL54L models

*

●

Do not touch the battery if liquid 

is leaking from or adhering to it.

If electrolyte (carbonic-based 

organic electrolyte) from the 

hybrid battery (traction battery) 

comes into contact with the 

eyes or skin, it could cause 

blindness or skin wounds. In the 

unlikely event that it comes into 

contact with the eyes or skin, 

wash it off immediately with a 

large amount of water, and seek 

immediate medical attention.

●

If electrolyte is leaking from the 

hybrid battery (traction battery), 

do not approach the vehicle.

Even in the unlikely event that 

the hybrid battery (traction bat-

tery) is damaged, the internal 

construction of the battery will 

prevent a large amount of elec-

trolyte from leaking out. How-

ever, any electrolyte that does 

leak out will give off a vapor. 

This vapor is an irritant to skin 

and eyes and could cause acute 

poisoning if inhaled.

●

Do not bring burning or high-

temperature items close to the 

electrolyte.

The electrolyte may ignite and 

cause a fire.

*

: The model code is indicated on 

the Certification Regulation 
Label. (



P.684)

■

Hybrid battery (traction bat-

tery)

●

AXAL54L models

*

: Your vehi-

cle contains a sealed lithium-ion 

battery.

*

: The model code is indicated on 

the Certification Regulation 
Label. (



P.684)

79

1-4. Hybrid system

1

F

o

r s

afety
 and s

ecurity

There is an air intake vent under 
the right side of the rear seat for 
the purpose of cooling the 
hybrid battery (traction battery). 
If the vent is blocked, 
charging/discharging of the 
hybrid battery (traction battery) 
may become limited.

WARNING

●

Never resell, hand over or mod-

ify the hybrid battery. To prevent 

accidents, hybrid batteries that 

have been removed from a dis-

posed vehicle are collected 

through Toyota dealer. Do not 

dispose of the battery yourself.

Unless the battery is properly col-

lected, the following may occur, 

resulting in death or serious 

injury:
• The hybrid battery may be ille-

gally disposed of or dumped, 

and it is hazardous to the envi-

ronment or someone may touch 

a high voltage part, resulting in 

an electric shock.

• The hybrid battery is intended to 

be used exclusively with your 

hybrid vehicle. If the hybrid bat-

tery is used outside of your 

vehicle or modified in any way, 

accidents such as electric 

shock, heat generation, smoke 

generation, an explosion and 

electrolyte leakage may occur.

When reselling or handing over 

your vehicle, the possibility of an 

accident is extremely high 

because the person receiving the 

vehicle may not be aware of these 

dangers.

●

If your vehicle is disposed of 

without the hybrid battery hav-

ing been removed, there is a 

danger of serious electric shock 

if high voltage parts, cables and 

their connectors are touched. In 

the event that your vehicle must 

be disposed of, the hybrid bat-

tery must be disposed of by 

your Toyota dealer or a qualified 

service shop. If the hybrid bat-

tery is not disposed of properly, 

it may cause electric shock that 

can result in death or serious 

injury.

Hybrid battery (traction 
battery) air intake vent

NOTICE

■

Hybrid battery (traction bat-

tery) air intake vent

●

Make sure not to block the air 

intake vent with anything, such 

as a seat cover, plastic cover, or 

luggage. If the vent is blocked, 

the charging/discharging of the 

hybrid battery (traction battery) 

may become limited.

●

When dust etc. has accumu-

lated in the air intake vent, clean 

it with a vacuum cleaner to pre-

vent the vent from clogging.

●

Clean the air intake vent regu-

larly to prevent the charging/dis-

charging of the hybrid battery 

(traction battery) from being 

restricted.