Qashqai J11. Door & Lock - part 36

POWER SUPPLY AND GROUND CIRCUIT

DLK-577

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

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POWER SUPPLY AND GROUND CIRCUIT

FRONT DOOR

FRONT DOOR : Diagnosis Procedure

INFOID:0000000010487321

1.

CHECK FUSE

Check that the following fuse is not fusing.

Is the fuse fusing?

YES

>> Replace the blown fuse after repairing the affected circuit if a fuse is blown.

NO

>> GO TO 2.

2.

CHECK POWER SUPPLY CIRCUIT

1.

Turn ignition switch OFF.

2.

Disconnect BCM connectors.

3.

Check voltage between BCM harness connector and ground.

Is the measurement value normal?

YES

>> GO TO 3.

NO

>> Repair or replace harness.

3.

CHECK GROUND CIRCUIT

Check continuity between BCM harness connector and ground.

Is the inspection result normal?

YES

>> INSPECTION END

NO

>> Repair or replace harness.

REAR DOOR

REAR DOOR : Diagnosis Procedure

INFOID:0000000010487322

1.

CHECK FUSE

Check that the following fuse is not fusing.

Is the fuse fusing?

YES

>> Replace the blown fuse after repairing the affected circuit if a fuse is blown.

NO

>> GO TO 2.

2.

CHECK POWER SUPPLY CIRCUIT

1.

Turn ignition switch OFF.

2.

Disconnect BCM connectors.

Signal name

Fuse No.

Front door lock actuator power supply

29 (15 A)

(+)

(

−

)

Voltage

BCM

Connector

Terminal

M68

143

Ground

9 – 16 V

BCM

Ground

Continuity

Connector

Terminal

M68

146

Existed

147

Signal name

Fuse No.

Passenger door and rear door lock actuator power supply

31 (15 A)

DLK-578

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

POWER SUPPLY AND GROUND CIRCUIT

3.

Check voltage between BCM harness connector and ground.

Is the measurement value normal?

YES

>> GO TO 3.

NO

>> Repair or replace harness.

3.

CHECK GROUND CIRCUIT

Check continuity between BCM harness connector and ground.

Is the inspection result normal?

YES

>> INSPECTION END

NO

>> Repair or replace harness.

(+)

(

−

)

Voltage

BCM

Connector

Terminal

M68

151

Ground

9 – 16 V

BCM

Ground

Continuity

Connector

Terminal

M68

146

Existed

147

UNLOCK SENSOR

DLK-579

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

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UNLOCK SENSOR

Diagnosis Procedure

INFOID:0000000010487331

1.

CHECK BCM OUTPUT SIGNAL

1.

Turn ignition switch OFF.

2.

Disconnect front door lock assembly (driver side) connector.

3.

Check signal between front door lock assembly (driver side) harness connector and ground.

LHD models

RHD models

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> GO TO 2.

2.

CHECK UNLOCK SENSOR CIRCUIT

1.

Disconnect BCM connector.

2.

Check continuity between BCM harness connector and front door lock assembly (driver side) harness
connector.

LHD models

RHD models

3.

Check continuity between BCM harness connector and ground.

Is the inspection result normal?

YES

>> Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

NO

>> Repair or replace harness.

3.

CHECK UNLOCK SENSOR GROUND CIRCUIT

Check continuity between front door lock assembly (driver side) harness connector and ground.

LHD models

(+)

(–)

Voltage

Front door lock assembly (driver side)

Connector

Terminal

D1

5

Ground

9 – 16 V

(+)

(–)

Voltage

Front door lock assembly (driver side)

Connector

Terminal

D26

4

Ground

9 – 16 V

BCM

Front door lock assembly (driver side)

Continuity 

Connector

Terminal

Connector

Terminal

M69

104

D1

5

Existed

BCM

Front door lock assembly (driver side)

Continuity 

Connector

Terminal

Connector

Terminal

M69

104

D26

4

Existed

BCM

Ground

Continuity 

Connector

Terminal

M69

104

Not existed

Front door lock assembly (driver side)

Ground

Continuity 

Connector

Terminal

D1

4

Existed

DLK-580

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

UNLOCK SENSOR

RHD models

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace harness.

4.

CHECK UNLOCK SENSOR 

Refer to 

DLK-580, "Component Inspection"

. 

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Replace front door lock assembly (driver side).

5.

CHECK INTERMITTENT INCIDENT 

Refer to 

GI-44, "Intermittent Incident"

.

>> INSPECTION END

Component Inspection

INFOID:0000000010487332

1.

CHECK UNLOCK SENSOR

1.

Turn ignition switch OFF.

2.

Disconnect front door lock assembly (driver side) connector.

3.

Check continuity between front door lock assembly (driver side) terminals.

Is the inspection result normal?

YES

>> INSPECTION END

NO

>> Replace front lock assembly (driver side).

Front door lock assembly (driver side)

Ground

Continuity 

Connector

Terminal

D26

5

Existed

Front door lock assembly (driver side)

Condition

Continuity

Terminal

4

5

Driver side door 

Unlock

Existed

Lock

Not existed

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-581

< SYMPTOM DIAGNOSIS >

[TYPE 4]

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SYMPTOM DIAGNOSIS

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK
SWITCH

ALL DOOR

ALL DOOR : Description

INFOID:0000000010504779

All doors do not lock/unlock using door lock and unlock switch.

ALL DOOR : Diagnosis Procedure

INFOID:0000000010504780

1.

CHECK POWER SUPPLY AND GROUND CIRCUIT

Check front door lock and unlock power supply and ground circuit.
Refer to 

DLK-577, "FRONT DOOR : Diagnosis Procedure"

 (front door) or 

DLK-577, "REAR DOOR : Diagnosis

Procedure"

 (rear door).

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK DOOR LOCK AND UNLOCK SWITCH

Check door lock and unlock switch.
Refer to 

DLK-566, "DRIVER SIDE : Component Function Check"

 (driver side) or 

DLK-567, "PASSENGER

SIDE : Component Function Check"

 (passenger side).

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (driver side).
Refer to 

DLK-560, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK DOOR SWITCH

Check door switch.
Refer to 

DLK-570, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CHECK KEY SWITCH

Check key switch.
Refer to 

DLK-574, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

FRONT DOOR

DLK-582

< SYMPTOM DIAGNOSIS >

[TYPE 4]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

FRONT DOOR : Description

INFOID:0000000010504781

Front doors do not lock/unlock using door lock and unlock switch.

FRONT DOOR : Diagnosis Procedure

INFOID:0000000010504782

1.

CHECK POWER SUPPLY AND GROUND CIRCUIT

Check front door lock and unlock power supply and ground circuit.
Refer to 

DLK-577, "FRONT DOOR : Diagnosis Procedure"

. 

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK DOOR LOCK ACTUATOR

Check front door lock actuator (driver side).
Refer to 

DLK-560, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR DOOR

REAR DOOR : Description

INFOID:0000000010504783

Rear doors do not lock/unlock using door lock and unlock switch.

REAR DOOR : Diagnosis Procedure

INFOID:0000000010504784

1.

CHECK POWER SUPPLY AND GROUND CIRCUIT

Check rear doors lock and unlock power supply and ground circuit.
Refer to 

DLK-577, "REAR DOOR : Diagnosis Procedure"

. 

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK DOOR LOCK ACTUATOR

Check rear door lock actuator.
Refer to 

DLK-563, "REAR LH : Component Function Check"

 (LH) and 

DLK-564, "REAR RH :

Component Function Check"

 (RH).

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DRIVER SIDE

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-583

< SYMPTOM DIAGNOSIS >

[TYPE 4]

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DRIVER SIDE : Description

INFOID:0000000010504785

Driver side door does not lock/unlock using door lock and unlock switch.

DRIVER SIDE : Diagnosis Procedure

INFOID:0000000010504786

1.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (driver side).
Refer to 

DLK-560, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

PASSENGER SIDE

PASSENGER SIDE : Description

INFOID:0000000010504787

Passenger side door does not lock/unlock using door lock and unlock switch.

PASSENGER SIDE : Diagnosis Procedure

INFOID:0000000010504788

1.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (passenger side).
Refer to 

DLK-561, "PASSENGER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR LH

REAR LH : Description

INFOID:0000000010504789

Rear LH side door does not lock/unlock using door lock and unlock switch.

REAR LH : Diagnosis Procedure

INFOID:0000000010504790

1.

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly LH.
Refer to 

DLK-563, "REAR LH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

DLK-584

< SYMPTOM DIAGNOSIS >

[TYPE 4]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR RH

REAR RH : Description

INFOID:0000000010504791

Rear RH side door does not lock/unlock using door lock and unlock switch.

REAR RH : Diagnosis Procedure

INFOID:0000000010504792

1.

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly RH.
Refer to 

DLK-564, "REAR RH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK KNOB OR 

DOOR KEY CYLINDER

DLK-585

< SYMPTOM DIAGNOSIS >

[TYPE 4]

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DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK
KNOB OR DOOR KEY CYLINDER

Diagnosis Procedure

INFOID:0000000010504795

1.

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Go to 

DLK-581, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK UNLOCK SENSOR

Check unlock sensor.
Refer to 

DLK-579, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-586

< SYMPTOM DIAGNOSIS >

[TYPE 4]

DOOR DOES NOT LOCK/UNLOCK WITH KEYFOB

DOOR DOES NOT LOCK/UNLOCK WITH KEYFOB

Diagnosis Procedure

INFOID:0000000010504796

1.

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Go to 

DLK-581, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK KEYFOB BATTERY

Check keyfob battery.
Refer to 

DLK-576, "Component Inspection"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE KEYFOB

1.

Replace keyfob.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

BACK DOOR DOES NOT OPENED

DLK-587

< SYMPTOM DIAGNOSIS >

[TYPE 4]

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BACK DOOR DOES NOT OPENED

Diagnosis Procedure

INFOID:0000000010504797

1.

CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.
Refer to 

DLK-558, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK BACK DOOR OPENER ACTUATOR

Check back door opener actuator.
Refer to 

DLK-556, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-588

< SYMPTOM DIAGNOSIS >

[TYPE 4]

DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE

DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE

Diagnosis Procedure

INFOID:0000000010504798

1.

CHECK DOOR LOCK STATUS INDICATOR

Check door lock status indicator.
Refer to 

DLK-569, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

NO

>> GO TO 1.

ANTI-HIJACK FUNCTION DOES NOT OPERATE

DLK-589

< SYMPTOM DIAGNOSIS >

[TYPE 4]

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ANTI-HIJACK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010504799

1.

CHECK “DOOR LOCK–UNLOCK SET” SETTING IN “WORK SUPPORT”

1.

Select “DOOR LOCK” of “BCM” using CONSULT.

2.

Select “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT” mode.

3.

Check “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”
Refer to 

DLK-521, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK) (Type 4)"

.

Is the inspection result normal?

YES

>> GO TO 2

NO

>> Set “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-590

< SYMPTOM DIAGNOSIS >

[TYPE 4]

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010504800

1.

CHECK “AUTO LOCK SET” SETTING WITH CONSULT

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “AUTO LOCK SET” in “WORK SUPPORT” mode.

3.

Check “AUTO LOCK SET” in “WORK SUPPORT”.
Refer to 

DLK-522, "MULTI REMOTE ENT : CONSULT Function (BCM - MULTI REMOTE ENT) (Type 4)"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Set “AUTO LOCK SET” in “WORK SUPPORT”.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

UNLOCK LINK FUNCTION DOES NOT OPERATE

DLK-591

< SYMPTOM DIAGNOSIS >

[TYPE 4]

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UNLOCK LINK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010504801

1.

CHECK DOOR SWITCH

Check driver side or passenger side door switch.
Refer to 

DLK-570, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-592

< SYMPTOM DIAGNOSIS >

[TYPE 4]

KEY REMINDER FUNCTION DOES NOT OPERATE

KEY REMINDER FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010504802

1.

CHECK KEY SWITCH

Check key switch.
Refer to 

DLK-574, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK DRIVER SIDE DOOR SWITCH

Check driver side door switch.
Refer to 

DLK-570, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.