Qashqai J11. Door & Lock - part 34

DOOR & LOCK SYSTEM

DLK-545

< WIRING DIAGRAM >

[TYPE 4]

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JRKWE3990GB

DLK-546

< WIRING DIAGRAM >

[TYPE 4]

DOOR & LOCK SYSTEM

JRKWE3991GB

DOOR & LOCK SYSTEM

DLK-547

< WIRING DIAGRAM >

[TYPE 4]

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JRKWE3992GB

DLK-548

< WIRING DIAGRAM >

[TYPE 4]

DOOR & LOCK SYSTEM

JRKWE3993GB

DOOR & LOCK SYSTEM

DLK-549

< WIRING DIAGRAM >

[TYPE 4]

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JRKWE3994GB

DLK-550

< WIRING DIAGRAM >

[TYPE 4]

DOOR & LOCK SYSTEM

JRKWE3995GB

DOOR & LOCK SYSTEM

DLK-551

< WIRING DIAGRAM >

[TYPE 4]

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JRKWE3996GB

DLK-552

< BASIC INSPECTION >

[TYPE 4]

DIAGNOSIS AND REPAIR WORK FLOW

BASIC INSPECTION

DIAGNOSIS AND REPAIR WORK FLOW

Work Flow

INFOID:0000000010435131

OVERALL SEQUENCE

DETAILED FLOW

JMKIA8652GB

DIAGNOSIS AND REPAIR WORK FLOW

DLK-553

< BASIC INSPECTION >

[TYPE 4]

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1.

GET INFORMATION FOR SYMPTOM

1.

Get detailed information from the customer about the symptom (the condition and the environment when
the incident/malfunction occurs).

2.

Check operation condition of the function that is malfunctioning.

>> GO TO 2.

2.

CHECK DTC

1.

Check DTC.

2.

Perform the following procedure if DTC is detected.

-

Record DTC and freeze frame data (Print them out using CONSULT.)

-

Erase DTC.

-

Study the relationship between the cause detected by DTC and the symptom described by the customer.

3.

Check related service bulletins for information.

Are any symptoms described and any DTC detected?

Symptom is described, DTC is detected>>GO TO 3.
Symptom is described, DTC is not detected>>GO TO 4.
Symptom is not described, DTC is detected>>GO TO 5.

3.

CONFIRM THE SYMPTOM

Try to confirm the symptom described by the customer.
Also study the normal operation and fail-safe related to the symptom.
Verify relation between the symptom and the condition when the symptom is detected.

>> GO TO 5.

4.

CONFIRM THE SYMPTOM

Try to confirm the symptom described by the customer.
Verify relation between the symptom and the condition when the symptom is detected.

>> GO TO 6.

5.

PERFORM DTC CONFIRMATION PROCEDURE

Perform DTC CONFIRMATION PROCEDURE for the detected DTC, and then check that DTC is detected
again. At this time, always connect CONSULT to the vehicle, and check self diagnostic results in real time.
If two or more DTCs are detected, refer to 

BCS-88, "DTC Inspection Priority Chart"

 and determine trouble

diagnosis order.
NOTE:
• Freeze frame data is useful if the DTC is not detected.
• Perform Component Function Check if DTC CONFIRMATION PROCEDURE is not included on Service

Manual. This simplified check procedure is an effective alternative though DTC cannot be detected during
this check.
If the result of Component Function Check is NG, it is the same as the detection of DTC by DTC CONFIR-
MATION PROCEDURE.

Is DTC detected?

YES

>> GO TO 7.

NO

>> Check according to 

GI-44, "Intermittent Incident"

.

6.

DETECT MALFUNCTIONING SYSTEM BY SYMPTOM DIAGNOSIS

Detect malfunctioning system according to SYMPTOM DIAGNOSIS based on the confirmed symptom in step
4, and determine the trouble diagnosis order based on possible causes and symptom.

Is the symptom described?

YES

>> GO TO 7.

NO

>> Monitor input data from related sensors or check voltage of related module terminals using CON-

SULT.

7.

DETECT MALFUNCTIONING PART BY DIAGNOSTIC PROCEDURE

DLK-554

< BASIC INSPECTION >

[TYPE 4]

DIAGNOSIS AND REPAIR WORK FLOW

Inspect according to Diagnostic Procedure of the system.

Is malfunctioning part detected?

YES

>> GO TO 8.

NO

>> Check according to 

GI-44, "Intermittent Incident"

.

8.

REPAIR OR REPLACE THE MALFUNCTIONING PART

1.

Repair or replace the malfunctioning part.

2.

Reconnect parts or connectors disconnected during Diagnostic Procedure again after repair and replace-
ment.

3.

Check DTC. If DTC is detected, erase it.

>> GO TO 9.

9.

FINAL CHECK

When DTC is detected in step 2, perform DTC CONFIRMATION PROCEDURE again, and then check that the
malfunction is repaired securely.
When symptom is described by the customer, refer to confirmed symptom in step 3 or 4, and check that the
symptom is not detected.

Is DTC detected and does symptom remain?

YES-1 >> DTC is detected: GO TO 7.
YES-2 >> Symptom remains: GO TO 4.
NO

>> Before returning the vehicle to the customer, always erase DTC.

KEYFOB ID REGISTRATION

DLK-555

< BASIC INSPECTION >

[TYPE 4]

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KEYFOB ID REGISTRATION

Description

INFOID:0000000010435132

Perform the system initialization when replacing BCM, replacing keyfob or registering an additional keyfob.
Refer to the CONSULT Immobilizer mode and follow the on-screen instructions.

DLK-556

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

BACK DOOR OPENER ACTUATOR

DTC/CIRCUIT DIAGNOSIS

BACK DOOR OPENER ACTUATOR

Component Function Check

INFOID:0000000010504755

1.

CHECK FUNCTION

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “TRUNK/BACK DOOR” in “ACTIVE TEST” mode.

3.

Check that the function operates normally according to the following conditions.

Is the inspection result normal?

YES

>> Back door opener actuator is OK.

NO

>> Refer to 

DLK-556, "Diagnosis Procedure"

.

Diagnosis Procedure

INFOID:0000000010504756

1.

CHECK BACK DOOR OPENER ACTUATOR INPUT SIGNAL

1.

Turn ignition switch OFF.

2.

Disconnect back door lock assembly connector.

3.

Check voltage between back door lock assembly harness connector and ground.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> GO TO 2.

2.

CHECK BACK DOOR OPENER ACTUATOR CIRCUIT

1.

Disconnect BCM connector.

2.

Check continuity between BCM harness connector and back door lock assembly harness connector. 

3.

Check continuity between BCM harness connector and ground.

Is the inspection result normal?

YES

>> Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

NO

>> Repair or replace harness.

3.

CHECK BACK DOOR OPENER ACTUATOR GROUND CIRCUIT

Check continuity between back door lock assembly harness connector and ground.

Monitor item

Status

TRUNK/BACK DOOR

OPEN

Back door

OPEN

(+)

(–)

Condition

Voltage

Back door lock assembly

Connector

Terminal

B2

1

Ground

Back door 
opener switch

ON

9 - 16 V

BCM

Back door lock assembly

Continuity 

Connector

Terminal

Connector

Terminal

B3

121

B2

1

Existed

BCM

Ground

Continuity 

Connector

Terminal

B3

121

Not existed

BACK DOOR OPENER ACTUATOR

DLK-557

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

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Is the inspection normal?

YES

>> Replace back door lock assembly.

NO

>> Repair or replace harness.

Back door lock assembly

Ground

Continuity

Connector

Terminal

B2

2

Existed

DLK-558

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

BACK DOOR OPENER SWITCH

BACK DOOR OPENER SWITCH

Component Function Check

INFOID:0000000010504757

1.

CHECK FUNCTION

1.

Select “TRUNK” of “BCM” using CONSULT.

2.

Select “BACK DOOR OPENER SW” in “DATA MONITOR” mode.

3.

Check that the function operates normally according to the following conditions.

Is the inspection result normal?

YES

>> Back door opener switch is OK.

NO

>> Refer to 

DLK-558, "Diagnosis Procedure"

.

Diagnosis Procedure

INFOID:0000000010504758

1.

CHECK BACK DOOR OPENER SWITCH INPUT SIGNAL

1.

Turn ignition switch OFF.

2.

Disconnect back door opener switch assembly connector.

3.

Check signal between back door opener switch assembly harness connector and ground.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> GO TO 2.

2.

CHECK BACK DOOR OPENER SWITCH CIRCUIT

1.

Disconnect BCM connector.

2.

Check continuity between BCM harness connector and back door opener switch assembly harness con-
nector.

3.

Check continuity between BCM harness connector and ground.

Is the inspection result normal?

YES

>> Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

NO

>> Repair or replace harness.

3.

CHECK BACK DOOR OPENER SWITCH GROUND CIRCUIT

Check continuity between back door opener switch assembly harness connector and ground.

Monitor item

Condition

Status

BACK DOOR OPENER SW

Back door opener switch

Pressed

ON

Released

OFF

(+)

(–)

Voltage

Back door opener switch assembly

Connector

Terminal 

D94

1

Ground

9 - 16 V

BCM

Back door opener switch assembly

Continuity 

Connector

Terminal

Connector

Terminal

B4

16

D94

1

Existed

BCM

Ground

Continuity 

Connector

Terminal

B4

16

Not existed

BACK DOOR OPENER SWITCH

DLK-559

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

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Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace harness.

4.

CHECK BACK DOOR OPENER SWITCH

Refer to 

DLK-559, "Component Inspection"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Replace back door opener switch assembly.

5.

CHECK INTERMITTENT INCIDENT

Refer to 

GI-44, "Intermittent Incident"

.

>> INSPECTION END

Component Inspection

INFOID:0000000010504759

1.

CHECK BACK DOOR OPENER SWITCH

1.

Turn ignition switch OFF.

2.

Disconnect back door opener switch assembly connector.

3.

Check continuity between back door opener switch assembly terminals.

Is the inspection result normal?

YES

>> INSPECTION END

NO

>> Replace back door opener switch assembly.

Back door opener switch assembly

Ground

Continuity 

Connector

Terminal

D94

4

Existed

Back door opener switch assembly

Condition

Continuity 

Terminal 

1

4

Back door opener 
switch

Pressed

Existed

Released

Not existed

DLK-560

< DTC/CIRCUIT DIAGNOSIS >

[TYPE 4]

DOOR LOCK ACTUATOR

DOOR LOCK ACTUATOR

DRIVER SIDE

DRIVER SIDE : Component Function Check

INFOID:0000000010504760

1.

CHECK FUNCTION

1.

Select “DOOR LOCK” of “BCM” using CONSULT.

2.

Select “DOOR LOCK” in “ACTIVE TEST” mode.

3.

Check that the function operates normally according to the following conditions.

Is the inspection result normal?

YES

>> Door lock actuator is OK.

NO

>> Refer to 

DLK-560, "DRIVER SIDE : Diagnosis Procedure"

.

DRIVER SIDE : Diagnosis Procedure

INFOID:0000000010504761

1.

CHECK DOOR LOCK ACTUATOR INPUT SIGNAL

1.

Turn ignition switch OFF.

2.

Disconnect front door lock assembly (driver side) connector.

3.

Check voltage between front door lock assembly (driver side) harness connector and ground.

LHD models

RHD models

Is the inspection result normal?

YES

>> Replace front door lock assembly (driver side).

NO

>> GO TO 2.

2.

CHECK DOOR LOCK ACTUATOR CIRCUIT

1.

Disconnect BCM connector and all door lock assembly connector.

2.

Check continuity between BCM harness connector and front door lock assembly (driver side) harness
connector. 

LHD models

Monitor item

Status

DOOR LOCK

ALL LOCK

Door lock actuators

LOCK

ALL UNLOCK

UNLOCK

(+)

(–)

Condition

Voltage

Front door lock assembly

(driver side)

Connector

Terminal

D1

2

Ground

Door lock and unlock switch

Unlock

9 – 16 V

3

Lock

(+)

(–)

Condition

Voltage

Front door lock assembly

(driver side)

Connector

Terminal

D25

2

Ground

Door lock and unlock switch

Unlock

9 – 16 V

3

Lock

BCM

Front door lock assembly (driver side)

Continuity 

Connector

Terminal

Connector

Terminal

M68

141

D1

3

Existed

148

2