Suzuki Grand Vitara JB627. Manual - part 274

7B-12 Air Conditioning System: 

Customer Complaint Analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer.
For this purpose, use of such a questionnaire form as shown in the figure will facilitate collecting information to the 
point required for proper analysis and diagnosis.

Customer questionnaire (example)

NOTE
The form is a standard sample. It should be modified according to conditions characteristic of each 
market.

 

Visual Inspection
As a preliminary step, be sure to perform visual check of the items that support proper function of the air conditioning 
system referring to “Visual Inspection”.

DTC Check
Refer to “DTC Check” for checking procedure.

Troubleshooting for DTC
Based on the DTC indicated in Step 4 and referring to applicable DTC flow, locate the cause of the trouble, namely in 
a sensor, actuator, wire harness, connector, HVAC control module or other part and repair or replace faulty parts.

Check for Intermittent Problem
Check parts where an intermittent trouble is easy to occur (e.g., wire harness, connector, etc.), referring to 
“Intermittent and Poor Connection Inspection in Section 00”.

Air Conditioning System Symptom Diagnosis
Check the parts or system suspected as a possible cause referring to “A/C System Symptom Diagnosis”.

Final Confirmation Test
Confirm that the problem symptom has gone and the air conditioning system is free from any abnormal conditions. If 
what has been repaired is related to the malfunction DTC, check DTC once and confirm that no DTC is indicated.

Customer’s Name:

Model:

VIN:

Date of Issue:

Date Reg.

Date of Problem:

Mileage:

Problem Symptoms

• “FRE” indicator light abnormal: fails to turn ON / fails to go OFF / flashes
• Abnormal noise while “A/C” switch is turned ON: from compressor, from radiator fan 

motor, other_______________

• Cool air does not come out:
• Radiator fan motor does not work:
• A/C compressor does not work:
• Blower fan motor does not work:

Frequency of Occurrence

• Continuous / Intermittent (_____ times a day, a month) / other_______________

Conditions for Occurrence of 
Problem

• Vehicle at stop & A/C compressor is working:
• For some time after A/C switch is ON:
• When outside air temperature is high:
• When outside air temperature is low:
• All the time:

Environmental Condition

• Weather: fair / cloudy / rain / snow / other_______________
• Temperature: _____ 

°F (_____ °C)

DTC

• First check: Normal code / malfunction code (__________)
• Second check: Normal code / malfunction code (__________)

Air Conditioning System:  7B-13

DTC Check

S6JB0B7204002

NOTE
To know how to use SUZUKI scan tool in 
detail, refer to its operator’s manual.

 

Using SUZUKI Scan Tool

1) Turn ignition switch to OFF position.
2) Connect SUZUKI scan tool to data link connector 

(DLC) (1) located on underside of instrument panel.

Special tool
(A):  SUZUKI scan tool

3) Apply light to sunload sensor vertically, holding 

incandescent light of approximately 100 W about 
100 mm (3.94 in.) away from sunload sensor.

NOTE
If B1504 is detected when vehicle is not 
exposed to light (indoor, etc.), check again 
for DTC with light from incandescent light 
applied to sunload sensor, referring to 
“Sunload Sensor Inspection”. If B1504 is not 
detected in this check, sunload sensor is in 
good condition.

 

4) Turn ignition switch to ON position.
5) Read DTC according to instructions displayed on 

SUZUKI scan tool and print it or write it down. Refer 
to SUZUKI scan tool operator’s manual for further 
details.
If communication between scan tool and ECM 
(PCM) is not possible, check if scan tool is 
communicable by connecting it to ECM (PCM) in 
another vehicle. If communication is possible in this 
case, scan tool is good condition. Then check data 
link connector and serial data line (circuit) in the 
vehicle with which communication was not possible.

6) After completing the check, turn ignition switch OFF 

position and disconnect SUZUKI scan tool from data 
link connector (DLC).

Not Using SUZUKI Scan Tool

NOTE
If B1504 is detected when vehicle is not 
exposed to light (indoor, etc.), check again 
for DTC with light from incandescent light 
applied to sunload sensor, referring to 
“Sunload Sensor Inspection”. If B1504 is not 
detected in this check, sunload sensor is in 
good condition.

 

1) Apply light to sunload sensor vertically, holding 

incandescent light of approximately 100 W about 
100 mm (3.94 in.) away from sunload sensor.

2) Set the following selectors to specified positions 

respectively with turn ignition switch OFF.
• Temperature selector (1): max cool position
• Blower speed selector (2): “OFF” position

3) While pressing “B/L” (BI-LEVEL) switch (3) and “D/F” 

(DEF/FOOT) switch (4) simultaneously turn ignition 
switch to ON position.

NOTE
For 15 seconds after ignition switch is turned 
on, both “REC” indicator light and “FRE” 
indicator light light for in-system trouble 
check.

 

4) Read DTC from flashing pattern of “FRE” indicator 

(5) and “REC” indicator (6) referring to “DTC Table”.

NOTE

• Pressing “DEF” switch (7) alternates 

display of current DTC and history DTC.

• “DEF” indicator light (8) remains off when 

display is in current DTC mode and it lights 
up when display is in history DTC mode.

 

(A)

1

I5JB0A720014-01

1

2

8

7

4

6

5

3

I5JB0A720015-04

7B-14 Air Conditioning System: 

5) After completing above check, turn ignition switch to 

“OFF” position.

NOTE
HVAC control module returns to a original 
state at the following conditions.
• Ignition switch turned to “OFF” position
• Temperature selector is operated
• Blower speed selector is operated
• 5 minutes have passed since HVAC control 

unit started DTC display

 

DTC Clearance

S6JB0B7204003

Using SUZUKI Scan Tool

1) Turn ignition switch to OFF position.
2) Connect SUZUKI scan tool to data link connector 

(DLC) (1).

Special tool
(A):  SUZUKI scan tool

3) Turn ignition switch to ON position.
4) Erase DTC according to instructions displayed on 

SUZUKI scan tool. Refer to SUZUKI scan tool 
operator’s manual for further details.

5) After completing the clearance, turn ignition switch to 

OFF position and disconnect SUZUKI scan tool from 
DLC.

6) Perform “DTC Check” and confirm if normal DTC 

(NO CODES) is displayed.

Not Using SUZUKI Scan Tool

1) Display history DTC by HVAC control module 

referring to “Not Using SUZUKI Scan Tool” under 
“DTC Check”.

2) Confirm display DTC and light “DEF” indicator light 

(1).

3) Push “DEF” switch (2) at 5 seconds or more.

4) After completing the clearance, turn ignition switch 

OFF position.

5) Perform “DTC Check”, and confirm if normal DTC is 

displayed and if any other DTC is detected.

(A)

1

I5JB0A720014-01

1

2

I5JB0A720016-03

Air Conditioning System:  7B-15

DTC Table

S6JB0B7204004

CAUTION

!

 

Be sure to perform “Air Conditioning System Check” before starting diagnosis.

 

NOTE
When no abnormality is detected, “FRE” indicator light and “REC” indicator light repeat cycle of ON 
for 2 seconds and OFF for 1 second.

 

DTC No. 

(displayed on 

SUZUKI scan tool)

DTC (indicated on HVAC 

control module)

Priority 

of 

display

Diagnosis

Indicated by 

“REC” 

indicator light

Indicated by 

“FRE” 

indicator light

)

 B1562

1

4

1

Outside air temperature sensor and/or its 
circuit malfunction

Data error

)

 B1502

2

1

2

Inside air temperature sensor and/or its 
circuit malfunction

Open

2

3

Short

)

 B1503

3

1

4

Evaporator temperature sensor and/or its 
circuit malfunction

Open

2

5

Short

)

 B1504

4

1

29

Sunload sensor and/or its circuit 
malfunction

Open

2

6

Short

)

 B1561

5

4

7

Engine coolant temperature sensor and/or 
its circuit malfunction

Data error

)

 B1511

6

1

8

Temperature control actuator (position 
sensor) and/or its circuit malfunction

Open

2

9

Short

)

 B1513

3

10

Temperature control actuator and/or its 
circuit malfunction

Lock detect

)

 B1512

7

1

11

Air flow control actuator (position sensor) 
and/or its circuit malfunction

Open

2

12

Short

)

 B1514

3

13

Air flow control actuator and/or its circuit 
malfunction

Lock detect

)

 B1530

8

1

14

Air intake control actuator (position 
sensor) and/or its circuit malfunction

Open

2

15

Short

)

 B1531

3

16

Air intake control actuator and/or its circuit 
malfunction

Lock detect

)

 B1551

9

1

17

Serial communication circuit malfunction

Open

2

18

Short

)

 B1552

4

19

Data error

)

 B1553

10

4

20

CAN communication circuit malfunction

Data error

)

 B1557

11

4

21

Wheel speed sensor and/or its circuit 
malfunction

Data error

)

 B1556

12

4

22

Camshaft position (CMP) sensor and/or its 
circuit malfunction

Data error

)

 B1563

13

4

23

A/C refrigerant pressure sensor and/or its 
circuit malfunction

Data error

)

 B1546

5

24

A/C refrigerant pressure malfunction

Refrigerant 

pressure 

malfunction

)

 B1520

15

1

25

Temperature selector malfunction

Open

2

26

Short

)

 B1521

16

1

27

Blower speed selector malfunction

Open

2

28

Short

—

See NOTE below

—

Normal

—