Renault Kangoo VAN Z.E. (2012 year). Instruction - part 3


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Renault Kangoo VAN Z.E. (2012 year). Instruction - part 3






Adjusting the seat belts

Sit with your back firmly against the 

The shoulder strap 1 should be as close 

as possible to the base of the neck but 

not on it.
The lap belt 2 should be worn flat over 

the thighs and against the pelvis.
The seat belt must be worn as close to 

the body as possible. E.g.: avoid wear-

ing heavy clothing or keeping bulky ob-

jects under the belts, etc.



Always wear your seat belt when trav-

elling in your vehicle. You must also 

comply with the legislation of the par-

ticular country you are in.

Seat belts which are incor-

rectly adjusted or twisted 

may cause injuries in the 

event of an accident.

Use one seat belt per person, 

whether child or adult.
Even pregnant women should wear 

a seat belt. In this case, ensure that 

the lap belt is not exerting too much 

pressure on the abdomen, but do 

not allow any slack.

Before starting, first adjust your driv-

ing position, then ask all occupants 

to adjust their seat belts to ensure 

optimum protection.

Adjusting your driving 


–  Sit well back in your seat (having 

first removed your coat or jacket). 

This is essential to ensure your back 

is positioned correctly;

–  Adjust the distance between the 

seat and the pedals. Your seat 

should be as far back as possible 

while still allowing you to fully de-

press the pedals. The seatback 

should be adjusted so that your arms 

are slightly bent when you hold the 

steering wheel;

–  adjust the position of your head-

rest. For maximum safety, your head 

must be as close as possible to the 


–  adjust the height of the seat. This 

adjustment allows you to select the 

seat position which offers you the 

best possible view;

  adjust the position of the steering 


Make sure that the rear bench seat 

is securely locked in position so that 

the rear seat belts will operate effi-

ciently. Refer to the information on 

the “Rear bench seat: functions” in 

Section 3.




Front seat belt reminder 

warning light
It remains on when the engine 

is started if your seat belt is not fas-

tened. When the vehicle reaches a 

speed of 12 mph (20 km/h), the warn-

ing light flashes and a buzzer sounds. 

Then, the beep sounds at a low volume 

for 30 seconds, then at a high volume 

for 90 seconds.


Press button 4 and the seat belt will be 

rewound by the inertia reel. Guide the 

NB: an object placed on the passen-

ger seat base may activate the warning 

light in some cases.


Adjusting the front seat belt 


Press button 6 to adjust the seat belt 

height so that the shoulder strap 1 is 

worn as shown previously:
–  to lower the seat belt, press button 6 

and lower the seat belt at the same 


–  to raise the seat belt, press button 6 

and lift the seat belt to the required 


Make sure that the seat belt is locked 

in position correctly after you have ad-

justed it.


Unwind the belt slowly and smoothly 

and ensure that buckle 3 locks into 

catch 5 (check that it is locked by pull-

ing on buckle 3).
If the belt jams, allow it to return slightly 

before attempting to unwind it again.
If your seat belt is completely jammed, 

pull slowly, but firmly so that just over 

3 cm unwinds. Allow it to return slightly 

before attempting to unwind it again.
If there is still a problem, contact an ap-

proved dealer.






Rear centre belt

Unwind the belt slowly and ensure that 

the buckle 7 locks into catch 10.

Rear side seat belts

Unwind the belt slowly and smoothly 

and ensure that buckle 8 locks into 

catch 9 (check that it is locked by pull-

ing on buckle 8).
The belts are adjusted in the same way 

as the front seat belts.



Make sure that the rear bench seat 

is securely locked in position so that 

the rear seat belts will operate effi-

ciently. Refer to the information on 

the “Rear bench seat: functions” in 

Section 3.








The following information applies to the vehicle’s front and rear seat belts.

–  No modification may be made to the component parts of the originally fitted restraint system: belts, seats and their 

mountings. For special operations (e.g. fitting child seats), contact an authorised dealer.

– Do not use devices which allow any slack in the belts (e.g. clothes pegs, clips, etc.): a seat belt which is worn too 

loosely may cause injury in the event of an accident.

–  Never wear the shoulder strap under your arm or behind your back.
–  Never use the same belt for more than one person and never hold a baby or child on your lap with your seat belt around 


–  The belt should never be twisted.
–  Following an accident, have the seat belts checked and replaced if necessary. Always replace your seat belts as soon as 

they show any signs of wear.

–  Make sure that the buckle is inserted into the appropriate catch.
–  When refitting the rear bench seat, take care that the seat belts are correctly positioned so that they can be used properly.
–  Ensure that no objects are placed in the area around the seat belt catch as they could prevent it from being properly se-


–  Make sure the seat belt catch is properly positioned (it should not be hidden away, crushed or flattened by people or ob-







Depending on the vehicle, they will con-

sist of:
–  seat belt pretensioners;
– front airbags 
  1  for driver and 

front passenger.

These systems are designed to act in-

dependently or together when the vehi-

cle is subjected to a frontal impact.
Depending on the severity of the 

impact, the system can trigger:
–  seat belt locking2;
–  the seat belt pretensioner (which en-

gages to correct seat belt slack);

–  the front air bag.


The pretensioners hold the seat belt 

against the body, holding the occupant 

more securely against the seat, thus in-

creasing the seat belt’s efficiency.
With the ignition on, following a signif-

icant frontal impact and depending on 

the severity of the impact, the system 

may trigger the seat belt pretensioner 

which instantly retracts the seat belt.

–  Have the entire restraint 

system checked following 

an accident.

– No operation whatso-

ever is permitted on any part of 

the system (pretensioners, air 

bags, computers, wiring) and the 

system components must not 

be reused on any other vehicle, 

even if identical.

–  To avoid incorrect triggering of 

the system which may cause 

injury, only qualified personnel 

from an approved dealer may 

work on the pretensioner and air 

bag system.

–  The electric trigger system may 

only be tested by a specially 

trained technician using special 


–  When the vehicle is scrapped, 

contact an approved dealer for 

disposal of the pretensioner and 

air bag gas generators.




Airbag for driver and front 


It is fitted to the front seats on the driv-

er’s side and, depending on the vehicle, 

on the passenger’s side as well.
Depending on the vehicle, the pres-

ence of this equipment is indicated by 

the word “airbag” on the steering wheel 

and dashboard (airbag zone A) and 

a symbol on the lower section of the 

Each airbag system consists of:
–  an air bag and gas generator fitted 

on the steering wheel for the driver 

and in the dashboard for the front 


–  an electronic unit for system monitor-

ing which controls the gas generator 

electrical trigger system;

–  a single indicator light 


 on the 

instrument panel;

– remote sensors.



This system is only operational when 

the ignition is switched on.
In a severe frontal impact, the air bags 

inflate rapidly, cushioning the impact 

of the driver’s head and chest against 

the steering wheel and of the front pas-

senger against the dashboard. The air 

bags then deflate immediately so that 

the passengers are not in any way hin-

dered from leaving the vehicle.

Load limiter

Above a certain severity of impact, this 

mechanism is used to limit the force of 

the belt against the body so that it is at 

an acceptable level.

The air bag system uses 

pyrotechnic principles. This 

explains why, when the air 

bag inflates, it will gener-

ate heat, produce smoke (this does 

not mean that a fire is about to start) 

and make a noise upon detonation. 

In a situation where an air bag is 

required, it will inflate immediately 

and this may cause some minor, su-

perficial grazing to the skin or other 





Warnings concerning the driver’s air bag
– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.

–  Do not attach any objects (badge, logo, clock, telephone support, etc.) to the steering wheel boss.
–  The steering wheel must not be removed (except by qualified personnel from our Network).
–  Do not sit too close to the steering wheel when driving: sit with your arms slightly bent (see Section 1 “Adjusting your driving 

position”). This will allow sufficient space for the airbag to deploy correctly and be fully effective.

Warnings concerning the passenger air bag
–  Do not attach or glue any objects (badge, logo, clock, telephone cradle, etc.) to the dashboard in the airbag zone.
–  Do not place anything between the dashboard and the passenger (animal, umbrella, walking stick, parcels, etc.).
–  The passenger must not put his or her feet on the dashboard or seat as there is a risk that serious injuries may be sustained. 

As a general rule, keep all body parts (knees, hands, head, etc.) away from the dashboard.

–  The devices in addition to the front passenger seat belt should be reactivated as soon as a child seat is removed, to ensure 

the protection of the passenger in the event of an impact.



(Refer to the information on “Child safety: front passenger airbag deactivation/activation” Section 1).

All of the warnings below are given so that the air bag is not obstructed in any way when it is inflated and also to prevent 

the risk of serious injuries caused by items which may be dislodged when the air bag inflates.


Side air bags

(depending on vehicle)
This air bag may be fitted to each of the 

front seats and is activated at the sides 

of the seats (door side) to protect the 

occupants in the event of a severe side 


Curtain air bags 

(depending on vehicle)
These air bags may be fitted along the 

top of each side of the vehicle and are 

triggered along the front and rear side 

windows to protect the passengers in 

the event of a severe side impact.

Warnings concerning the side air bag
– Fitting seat covers: seats equipped with an airbag require covers spe-

cifically designed for your vehicle. Contact an authorised dealer to find 

out if these covers are available. The use of any covers other than those 

designed for your vehicle (including those designed for another vehicle) may 

affect the operation of the airbags and reduce your protection.

–  Do not place any accessories, objects or even pets between the seatback, the 

door and the internal fittings. Do not cover the seatback with any items such as 

clothes or accessories. This may prevent the air bag from operating correctly 

or cause injury when the air bag is deployed.

–  No work or modification whatsoever may be carried out on the seat or internal 

fittings, except by qualified personnel from an approved Dealer.

–  These airbags operate through slits in the front seatbacks (door side): Never 

place any objects here.

Depending on the vehicle, a mark-

ing on the windscreen informs you 

of the presence of additional means 

of restraint (airbags, pretensioners, 

etc.) in the passenger compartment.



The air bag is designed to complement the action of the seat belt. Both 

the air bags and seat belts are integral parts of the same protection 

system. It is therefore essential to wear seat belts at all times. If seat belts 

are not worn, the occupants are exposed to the risk of serious injury in 

the event of an accident. It may also increase the risk of minor superficial injuries 

occurring when the air bag is deployed, although such minor injuries are always 

possible with air bags.
If the vehicle should overturn or suffer a rear impact, however severe, the pre-

tensioners and air bags are not always triggered. Impacts to the underside of the 

vehicle, eg. from pavements, potholes or stones, can all trigger these systems.
–  No work or modification whatsoever may be carried out on any part of the air 

bag system (air bags, pretensioners, computer, wiring harness, etc.), except 

by qualified personnel from an approved Dealer.

–  To ensure that the system is in good working order and to avoid accidental trig-

gering of the system which may cause injury, only qualified Network personnel 

may work on the air bag system.

–  As a safety precaution, have the airbag system checked if your vehicle has 

been involved in an accident, or is stolen or broken into.

–  When selling or lending the vehicle, inform the user of these points and hand 

over this handbook with the vehicle.

–  When scrapping your vehicle, contact your approved Dealer for disposal of the 

gas generator(s).


All of the warnings below are given so that the air bag is not obstructed in any 

way when it is inflated and also to prevent the risk of serious injuries caused 

by items which may be dislodged when the air bag inflates.

Operating faults

This warning light 1 will light up on the 

instrument panel when the ignition is 

switched on and then go out after a few 

If it does not come on when the ignition 

is switched on, or if it comes on when 

the engine is running, there is a fault 

with the system (airbags, pretension-

ers, etc.) in the front and/or rear seats.
Contact your approved dealer as soon 

as possible. Your protection will be re-

duced until this fault is rectified.




Steering wheel height 


Pull lever 1 and move the steering 

wheel to the required position; push 

lever to lock the steering wheel.
Make sure that the steering wheel is 

correctly locked.

For safety reasons, only 

adjust the steering wheel 

when the vehicle is station-



Never switch off the igni-

tion when travelling down-

hill, and avoid doing so in 

normal driving (assistance 

is not provided).

Power-assisted steering

The variable power-assisted steering 

system is equipped with an electronic 

control system which alters the level of 

assistance to suit the vehicle speed.
Steering is made easier during parking 

manoeuvres (for added comfort) while 

the force needed to steer increases 

progressively as the speed rises (for 

enhanced safety at high speeds).

Never leave the steering wheel on 

full lock when the vehicle is station-

With the engine switched off, or if 

there is a system fault, it is still pos-

sible to turn the steering wheel. The 

force required will be greater.
A noise may be heard when the 

steering wheel is moved quickly. 

This is normal.


CHILD SAFETY: General information 


Carrying children

Children, and adults, must be correctly 

seated and strapped in for all journeys. 

The children being carried in your vehi-

cle are your responsibility.
A child is not a miniature adult. Children 

are at risk of specific injuries as their 

muscles and bones have not yet fin-

ished growing. The seat belt alone 

would not provide suitable protection. 

Use an approved child seat and ensure 

you use it correctly.

A collision at 30 mph (50 

km/h) is the same as fall-

ing a distance of 10 metres. 

Transporting a child without 

a restraint is the equivalent of allow-

ing him or her to play on a fourth-

floor balcony without railings.

Never travel with a child held in your 

arms. In the event of an accident, 

you will not be able to keep hold of 

the child, even if you yourself are 

wearing a seat belt.

If your vehicle has been involved in 

a road accident, replace the child 

seat and have the seat belts and 

ISOFIX anchorage points checked.

To prevent the doors being 

opened, use the “Child 

safety” device (refer to the 

information on “Opening 

and closing the doors” in Section 1).

Driver’s responsibility 

when parking or stopping 

the vehicle
Never leave an animal, 

child or adult who is not self-suffi-

cient alone on your vehicle, even for 

a short time.
They may pose a risk to themselves 

or to others by starting the engine, 

activating equipment such as the 

electric windows or by locking the 

Also, in hot and/or sunny weather, 

please remember that the tempera-

ture inside the passenger compart-

ment increases very quickly.



CHILD SAFETY: General information 


Using a child seat

The level of protection offered by the 

child seat depends on its ability to re-

strain your child and on its installation. 

Incorrect installation compromises the 

protection it offers the child in the event 

of harsh braking or an impact.
Before purchasing a child seat, check 

that it complies with the regulations for 

the country you are in and that it can 

be fitted in your vehicle. Consult an ap-

proved dealer to find out which seats 

are recommended for your vehicle.
Before fitting a child seat, read the 

manual and respect its instructions. If 

you experience any difficulties during 

installation, contact the manufacturer 

of the equipment. Keep the instructions 

with the seat.

Set a good example by always fas-

tening your seat belt and teaching 

your child:

–  to strap themselves in correctly.

–  to always get in and out of the car 

at the kerb, away from busy traf-


Do not use a second-hand child 

seat or one without an instruction 

Check that there are no objects in 

the vicinity of the child seat which 

could impede its operation.

Never leave a child unat-

tended in the vehicle.
Check that your child is 

always strapped in and that 

the belt or safety harness used is 

correctly set and adjusted. Avoid 

wearing bulky clothing which could 

cause the belts to slacken.
Never let your child put their head or 

arms out of the window.
Check that the child is in the correct 

position for the entire journey, espe-

cially if asleep.


CHILD SAFETY: choosing a child seat

Rear-facing child seats

A baby’s head is, proportionally, heavier 

than that of an adult and its neck is very 

fragile. Transport the child in this po-

sition for as long as possible (until the 

age of 2 at the very least). It supports 

both the head and the neck.

Choose a bucket type seat for best side 

protection and change it as soon as the 

child’s head is higher than the shell.

Forward-facing child seats

The child’s head and abdomen need to 

be protected as a priority. A forward-fac-

ing child seat which is firmly attached to 

the vehicle will reduce the risk of impact 

to the head. Ensure your child travels in 

a forward-facing seat with a harness for 

as long as their size permits.

Choose a bucket type seat for optimum 

side protection.

Booster cushions

From 15 kg or 4 years, the child can 

travel using a booster seat, which will 

enable the seat belt to be adapted 

to suit his/her size and shape. The 

booster seat cushion must be fitted with 

guides to position the seat belt on the 

child’s thighs rather than the stomach. 

It is recommended that you use a seat-

back fitted with a belt strap guide which 

can be adjusted in terms of height to 

position the seat belt in the centre of the 

shoulder. It must never rest on the neck 

or on the arm.

Choose a bucket type seat for optimum 

side protection.


CHILD SAFETY: choosing a child/baby seat mounting 


The are two ways of attaching child 

seats: via the seat belt or using the 

ISOFIX system.

Attachment via the seat belt
The seat belt must be adjusted to 

ensure that it is effective in the event of 

harsh braking or an impact.
Ensure that the strap paths indicated 

by the child seat manufacturer are re-

Always check that the seat belt is cor-

rectly fastened by pulling it up, then 

pulling it out fully whilst pressing on the 

child seat.
Check that the seat is correctly held by 

moving it from side to side and back 

to front: the seat should remain firmly 

Check that the child seat has not been 

installed at an angle and that it is not 

resting against a window.

Attachment with the ISOFIX system
Authorised ISOFIX child seats are ap-

proved in accordance with regulation 

ECE-R44 in one of the three following 


–  ISOFIX universal 3 point forward-

facing seat;

–  ISOFIX semi-universal 2 point seat;

– specific.
For the latter two, check that your child 

seat can be installed by consulting the 

list of compatible vehicles.
Attach the child seat with the ISOFIX 

locks, if these are provided. The ISOFIX 

system allows quick, easy, safe fitting.
The ISOFIX system consists of 2 rings 

and, in some cases, a third ring.

Before using an ISOFIX 

child seat that you pur-

chased for another vehicle, 

check that its installation is 

authorised. Consult the list of ve-

hicles which can be fitted with the 

seat with the equipment manufac-


No modifications may be 

made to the component 

parts of the restraint system 

(belts, ISOFIX and seats 

and their mountings) originally fitted.

The seat belt must never 

be twisted or the tension 

relieved. Never pass the 

shoulder strap under the 

arm or behind the back.

Check that the seat belt has not 

been damaged by sharp edges.

If the seat belt does not operate nor-

mally, it will not protect the child. 

Consult an approved Dealer. Do not 

use this seat until the seat belt has 

been repaired.

Do not use the child seat 

if it may unfasten the seat 

belt restraining it: the base 

of the seat must not rest on 

the buckle and/or catch of the seat 



The two rings 1 are located between 

the seatback and the seat base, behind 

the zip fasteners, and are identified by 

a marking.
To ensure your child seat can be easily 

fitted and locked on rings 1, use access 

guides 2 on the child seat.
The third ring is used to attach the 

upper strap on some child seats.


CHILD SAFETY: choosing a child/baby seat mounting 


Depending on the vehicle, pass the 

strap between wheel arch liner 4 and 

the underside of upper partition 5.
From the luggage compartment, attach 

the strap hook to ring 3 on the corre-

sponding side. Check that the bench 

seatback is correctly locked.
Pull the belt so that the back of the child 

seat comes into contact with the back 

of the vehicle seat.

The ISOFIX anchorage 

points have been exclu-

sively designed for child 

seats with the ISOFIX 

system. Never fit a different type of 

child seat, seat belt or other objects 

to these anchorage points.
Check that nothing is obstructing 

the anchorage points.
If your vehicle has been involved in 

a road accident, have the ISOFIX 

anchorage points checked and re-

place your child seat.

The anchoring points (rings) in luggage compartment 3 cannot be used if 

they are already being used to mount two of the following three compo-

nents: luggage net, load in the luggage compartment or child seat.







Some seats are not suitable for fitting 

child seats. The diagrams on the fol-

lowing pages show you how to attach 

a child seat.
The types of child seats indicated may 

not be available. Before using a differ-

ent child seat, check with the manufac-

turer that it can be fitted.

CHILD SAFETY:  fitting a child seat 


In the rear seat

A carrycot can be installed across the 

vehicle and will take up at least two 

seats. Position the child with his or her 

feet nearest the door.
Move the front seat as far forward as 

possible to install a rear-facing child 

seat, then move back the seat in front 

as far as it will go, although without al-

lowing it to come into contact with the 

child seat.
For the safety of the child in the for-

ward-facing seat, do not move the seat 

in front back past the middle of the 

runner, do not tilt the seatback too far 

(maximum of 25° ) and raise the seat as 

much as possible.
Check that the forward-facing child seat 

is resting against the back of the vehi-

cle seat and that the headrest of the ve-

hicle is not obstructing its use.

Child’s convertible headrest
If fitted to the vehicle, the child head-

rest and booster cushion can only be 

installed on the rear side seats.
For fitting and use, refer to the equip-

ment instructions

In the front seat

The laws concerning children travel-

ling in the front passenger seat differ in 

every country. Consult the legislation in 

force and follow the indications on the 

diagrams on the following pages.
Before fitting a child seat in this seat (if 


–  lower the seat belt as far as possible;

–  move the seat as far back as possi-


–  gently tilt the seatback away from 

vertical (approximately 25°);

–  on equipped vehicles, raise the seat 

base as far as possible.

Do not change these settings after the 

child seat is installed.



installing a child seat on this 

seat, check that the airbag 

has been deactivated (refer to “Child 

safety: front passenger airbag deac-

tivation/activation” in Section 1).

Fit the child seat in a rear 

seat wherever possible.
Check that when installing 

the child seat in the vehicle 

it is not at risk of coming loose from 

its base.
If you have to remove the headrest, 

check that it is correctly stored so 

that it does not come loose under 

harsh braking or impact.
Always attach the child seat to the 

vehicle even if it is not in use so that 

it does not come loose under harsh 

braking or impact.








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