Renault Kangoo VAN Z.E. (2012 year). Instruction - part 1


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Renault Kangoo VAN Z.E. (2012 year). Instruction - part 1




1  Electric motor

2  Fuel filler flap for additional heating

3  Traction battery

4  Orange electrical power cables

5  Secondary 12V battery

6  Electric charging connection






ELECTRIC VEHICLE: introduction 




ELECTRIC VEHICLE: introduction 


Electric vehicles have special features, 

but operate in a similar manner to con-

ventional vehicles.
The main difference in electric vehicles 

is the exclusive use of electric energy 

instead of fuel, as used in conventional 

We therefore recommend that you read 

these instructions describing your elec-

tric vehicle carefully.

Connected services

(depending on vehicle)
Your electric vehicle has connected 

services which, amongst other things, 

enable it to detect the charge status 

of your vehicle using some mobile 

phones 8 or your computer 9. This in-

formation is also available directly on 

the instrument panel 7 of your vehicle.
For further information, please contact 

an authorised dealer.

You can subscribe to a connected 

service or extend it at any time by 

consulting an authorised dealer.





ELECTRIC VEHICLE: introduction 



Your electric vehicle has two types of 


–  a 400V traction battery;

–  a standard 12V battery, identical to 

the one used in conventional vehi-


Traction battery
This battery stores the energy neces-

sary to operate the motor in your elec-

tric vehicle properly. As with any bat-

tery, it discharges after use, and must 

be regularly recharged.
You do not have to wait until the traction 

battery hits the reserve level in order to 

recharge it.
Charging times vary depending on the 

type of specific wall unit socket or public 

terminal you connect to.

Your vehicle range will depend on the 

charge level of the traction battery, and 

also on your driving style.

Please refer to information on “Vehicle 

range: recommendations” in Section 2.

12 volt battery
The second battery on your vehicle is 

a 12V battery, similar to those used 

on conventional vehicles: this supplies 

the energy required to operate vehicle 

equipment (lights, windscreen wipers, 

ABS, etc).


ELECTRIC VEHICLE: introduction 


The  A symbol identifies the electrical 

elements in your vehicle which may 

present health risks.


400 volt electrical circuit

The 400V electrical circuit can be rec-

ognised by the orange 4 cables and by 
the elements signalled using the 




The vehicle drive system in 

an electric vehicle uses an 

alternating voltage of ap-

proximately 400 volts. This 

system can get hot during and after 

switching off the ignition. Respect 

warning messages given on the 

labels in the vehicle.
All interventions or modifications to 

the 400V electrical system (com-

ponents, cables, connectors, trac-

tion battery) are strictly prohibited 

due to the risks they present to your 

safety. Please contact an authorised 

The risk of serious burns or elec-

tric shocks can lead to death.


The engine brake should 

under no circumstances be 

used as a substitute for the 

brake pedal.


Electric vehicles are particularly quiet. 

You will not yet necessarily be used to 

it, and neither will other road users. It 

is difficult for them to hear the vehicle 

when it is moving. 

We would therefore recommend that 

you are aware of the horn and make 

use of it, especially when driving in a 

built-up area or when manoeuvring. 

Please refer to the information on the 

“Horn” in Section 1.

As the motor is silent, you will hear 

noises that you are not used to hearing 

(aerodynamic noises, tyre noise, etc.)

When charging, the vehicle may emit 

noises (fan, relays, etc).

Your electric vehicle is 

silent, so when you get out, 

always check that the gear 

selector is on P, engage the 

handbrake and switch off the igni-


ELECTRIC VEHICLE: introduction 



As with a car with an automatic gear-

box, you will have to get used to not 

using your left foot, and not using this 

foot to brake.
When driving, if you lift your foot off the 

accelerator pedal or depress the brake 

pedal, the motor generates electrical 

current during deceleration, and this 

energy is used to brake the vehicle and 

recharge the traction battery. Please 

refer to the information on the “Charge 

meter” in Section 2.

Special conditions
After a maximum charge of the battery 

and during the first few miles of using 

the vehicle, the engine brake will be 

temporarily reduced. Please adapt your 

driving style appropriately.

Bad weather, flooded roads:

Do not drive through 

floods if the depth of water 

is above the lower edge of 

the wheel rims.

Obstructions to the driver

On the driver’s side, only 

use mats suitable for the 

vehicle, attached with the 

pre-fitted components, and check 

the fitting regularly. Do not lay one 

mat on top of another.

There is a risk of wedging the 




Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury 

or electric shock which may present a risk to life.

In the event of an accident or impact

In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-

ture), this may damage the electric circuit or the traction battery.

Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are exposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:

–  never touch the liquids (fluids, etc.) coming from the traction battery;


in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possible.

In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as 

soon as possible.

In the event of fire

In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that 

this is an electric vehicle.

Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish-

ing agents.

In the event of damage to the electrical circuit, please call an authorised dealer.

All towing operations

Please refer to the information on “Towing, breakdowns” in Section 5.

Washing the vehicle

Never wash the engine compartment, the charging connection or the traction battery with a high-pressure jet.

This risks damaging the electric circuit.

Never wash the vehicle while it is charging. 

Risk of electric shock and a risk to life.




Charging diagram
  Specific wall socket or recharging ter-


2 Electric charging connection
3 Charging cord

If you have any questions regarding 

the equipment needed for charging, 

please ask an authorised dealer.







Important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury 

or electric shocks which could result in death.


Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charg-

ing socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.
Do not modify or perform any action on the installation during charging.
In the event of an impact, even slight, against the charging socket or valve, have them checked by an authorised dealer as 

soon as possible.
Take care of the cord: do not tread on it, immerse it in water or pull on it or let anything knock against it. 
Check regularly that the charging cord is in good condition.
Do not use in the event of any damage to the charging cord (corrosion, discolouring, cuts, etc.) or to the unit. Please see an 

authorised dealer for a replacement.




Charging cord A

This cord, designed for specific wall 

sockets or public terminals, enables the 

standard charge of the traction battery.


Always read the charging cord instruc-

tions carefully before using it B.


Charging cord B

This cord allows:
–  standard charge, on a socket used 

only for the vehicle (14A charge);

–  occasional charge using a domestic 

socket, when you are not at home, 

for example (10A charge).

Sockets must be fitted as stated in the 

instructions in the instructions supplied 

with the charging cord B.


If a charging cord malfunctions 

during the charging process (red 

warning light on the unit D), stop 

charging immediately. Please refer 

to the cord instructions.

We recommend that you use a 

charging cord that enables a stand-

ard charge to charge the traction 


Each charging cord is stored in a 

bag in the boot of the vehicle.

Never leave the socket hanging by 

the cord. Use the hooks C to attach 







Important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury 

or electric shocks which could result in death.

Choice of charging cord

The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect 

you against the risks of electric shock that can lead to death or fire.

For safety reasons, the use of a charging cord not recommended by the manufacturer is strictly forbidden. Failure to follow 

this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your 

vehicle, please consult an authorised dealer.


For a standard charge

–  Using the charging cord A

  Have a special wall socket installed by a qualified professional.

–  Using the charging cord B

  The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructions 

provided with this product carefully.

For occasional charging (charging cord B)
  With a domestic socket (10A charge)

  Have a professional check that each socket to which you intend to connect the charging cord complies with the standards 

and regulations in force in your country.

  Please read the instructions that come with the charging cord carefully to learn about precautions you must take when using 

the product and the technical specifications required when fitting the socket.




Charging connection 2

The vehicle has a charging connection 

located at the front of the vehicle.

Avoid charging and parking your vehi-

cle in extreme temperatures (hot or 

When the vehicle is parked in tempera-

tures lower than around -25°C, the bat-

tery cannot be charged.
Favour charging the traction battery 

after driving and/or in mild tempera-

tures. Otherwise, charging may take a 

longer period of time or even become 



In the absence of any protection 

against overvoltage, you are recom-

mended not to charge the vehicle in 

stormy weather (lightning, etc.).


–  In extreme heat, favour parking and 

recharging the vehicle in a shaded/

covered location.

–  Charging can be performed in the 

rain or snow.

If in a snowy environment, remove 

snow from the vehicle charging area 

before plugging in or disconnecting. 

Snow in the socket may block the in-

sertion of the charging cord plug.

The traction battery charging time 

depends on the amount of energy 

remaining and the power delivered 

by the charging terminal. The infor-

mation is displayed on the instru-

ment panel during charging. Please 

see the information on “Displays 

and indicators” in Section 1.

In the event of a problem, we re-

commend that you replace it with an 

identical cord. Please see an autho-

rised dealer.


–  open the charging flap 6;

–  open the valve 7;

–  grab the handle 8;

–  plug in the vehicle cord;

– make sure you have clicked the 

charging cord in properly. Warning 

 comes on the instrument 


Recharging the traction 


With the ignition off, lever 5 in gear P 

and opening elements unlocked:

–  take the charging cord located in the 

boot of your vehicle;

–  remove it from its storage bag;

–  plug in the end of the cord to the 

power supply (terminal, domestic 

plug socket, etc.);



The charging cord is automatically 

locked with the vehicle. This will make it 

impossible to unplug the cord from your 

When charging commences, the hazard 

warning lights will flash five times. A 

message on the instrument panel will 

tell you the remaining charging time.
You do not need to wait until the charge 

is at reserve levels to recharge your 




The charging cord cannot be plug-

ged in or removed while the opening 

elements are locked.


Make sure you fully uncoil the char-

ging cord to limit its heating.


Do not use an extension 

lead, multiple socket or 


Fire hazard.


Precautions to take when removing 

from the socket
–  Press the button 9 on the radio fre-

quency remote control or switch 10 

to release the charging cord;

–  grab the handle 8;

–  unplug the charging cord from the 

vehicle. Warning light 

 goes out 

on the instrument panel;

– close valve 7;
–  close the charging flap 6;
– unplug the cord from the power 


–  store the cord in its storage bag and 

put away in the boot.






After pressing the charging cord re-

lease button, you will have around 

30 seconds to unplug it before it is 

locked once again.

Immediately after a long charge of the 

traction battery, the cord may be hot. 

Please use the handles.


It is imperative to follow the unplug-

ging steps in order.





Radio frequency remote 

control unit

1  Locking all the opening elements.
2  Unlocking all opening elements and 

the charging cord.

3  Coded key for ignition switch, driv-

er’s door and fuel filler cap.




The key must not be used for any 

function other than those described 

in the handbook (removing the cap 

from a bottle, etc.).

Avoid leaving the remote control in 

hot, cold or humid areas.

Driver’s responsibility
Never leave your vehicle 

with the card inside the 

vehicle and never leave a 

child (or a pet) unsupervised. With 

the card in the reader, it would be 

possible to start the engine or oper-

ate electrical equipment such as the 

electric windows and there is a risk 

that part of their body may become 

trapped (neck, arm, hand, etc.).

Risk of serious injury.


Radio frequency remote 

control operating range

This varies according to the surround-

ings: take care not to lock or unlock the 

doors by inadvertently pressing the but-

tons on the remote control.


Interference by factors in the immediate 

vicinity (external installations or the use 

of equipment operating on the same 

frequency as the remote control) may 

affect the operation of the remote con-

Note: if a door is not opened within 

approximately 2 seconds of the door 

being unlocked by remote control, the 

doors will lock again automatically.



For replacement, or if you 

require an additional remote 


You must only contact an approved 


–  To replace a remote control, the 

vehicle must be taken to an ap-

proved Dealer as both the vehi-

cle and the remote control are 

needed to initialise the system.

–  Depending on the vehicle, you 

have the option of using up to 

four remote controls.

Remote control unit failure
Make sure that the correct battery 

type is being used, and that the 

battery is in good condition and in-

serted correctly. These batteries 

have a service life of approximately 

two years.

To learn how to change the battery, 

please refer to the information on 

the “Key, radio frequency remote 

control: Batteries” in Section 5.



The doors are locked and unlocked 

using the remote control unit.
It is powered by a battery which must 

be replaced (refer to the information on 

the “Key, radio frequency remote con-

trol: batteries” in Section 5).

Locking the doors

Press locking button 1.
The hazard warning lights and side in-

dicator lights flash twice to indicate 

that the doors have locked.
If a door or the tailgate is open or not 

properly shut, the doors and tailgate 

lock then quickly unlock and the hazard 

warning lights and side indicator lights 

do not flash.

Unlocking the doors

Press unlocking button 2.
Pressing the button briefly unlocks all 

the doors.
The hazard warning lights and side in-

dicator lights flash once to indicate that 

the doors have unlocked.
NB: unlocking the doors will unlock the 

vehicle charging cord.



Driver’s responsibility
Never leave your vehi-

cle with the key inside and 

never leave a child (or a 

pet) unsupervised, even for a short 


They may pose a risk to themselves 

or to others by starting the engine, 

activating equipment such as the 

electric windows or by locking the 


Risk of serious injury.

The key must not be used for any 

function other than those described 

in the handbook (removing the cap 

from a bottle, etc.).








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