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Nissan X-Trail 32. Manual - part 14

AV-48

< SYMPTOM DIAGNOSIS >

[BASE AUDIO]

HANDS-FREE PHONE SYMPTOMS

HANDS-FREE PHONE SYMPTOMS

Symptom Table

INFOID:0000000010957799

RELATED TO HANDS-FREE PHONE

RELATED TO STEERING SWITCH

Symptoms

Check items

Possible malfunction location/Action to take

Does not recognize cellular
phone connection.

Repeat the registration of cellular phone.

Audio unit

Hands-free phone cannot be
established.

—

Audio unit power supply and ground circuit.
Refer to

AV-34, "AUDIO UNIT : Diagnosis Procedure"

The other party's voice cannot
be heard by hands-free phone.

Audio system sound is normal.

Sound signal (TEL voice, TEL guidance) circuit

Audio system sound does not sound.

Refer to

AV-46, "Symptom Table"

Symptoms

Possible malfunction location / Action to take

All steering switches are not operated.

Steering switch signal ground circuit. Refer to

AV-44, "Diagnosis Pro-

cedure"

Only specified switch cannot be operated.

Replace steering switch. Refer to

AV-57, "Removal and Installation"

“BACK”, “MENU UP”, “MENU DOWN”, “TEL” and “ENTER”
switches are not operated.

Steering switch signal A circuit.
Refer to

AV-40, "Diagnosis Procedure"

“VOL DOWN”, “VOL UP”, “TEL END”, “SEEK DOWN” and
“SEEK UP” switches are not operated.

Steering switch signal B circuit.
Refer to

AV-42, "Diagnosis Procedure"

NORMAL OPERATING CONDITION

AV-49

< SYMPTOM DIAGNOSIS >

[BASE AUDIO]

NORMAL OPERATING CONDITION

Description

INFOID:0000000010714771

RELATED TO AUDIO

• The majority of the audio malfunctions are the result of outside causes (bad CD, electromagnetic interfer-

ence, etc.). Check the symptoms below to diagnose the malfunction.

• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.

Check that noise is caused and/or changed by engine speed, ignition switch turned to each position, and
operation of each piece of electrical equipment. Then determine the cause.

NOTE:
• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incor-

rectly mastered by the customer on a computer.

• Check that the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the red book Compact

Disc Standard and may not play.

Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.

NOTE:

• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking

the signal.

• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the

antenna and the waves reflected by mountains or buildings.

RELATED TO HANDS-FREE PHONE

Symptoms

Cause and Counter measure

Cannot play

Check that the disc was inserted correctly.

Check that the disc is scratched or dirty.

Check if there is condensation inside the player. If there is, wait until the condensation is gone
(about 1 hour) before using the player.

If there is a temperature increase error, the CD player will play correctly after it returns to the nor-
mal temperature.

Files with extensions other than “.MP3”, “.WMA”, “.mp3”, or “.wma” cannot be played. In addition,
the character codes and number of characters for folder names and file names should be in com-
pliance with the specifications.

Check if the disc or the file is generated in an irregular format. This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.

Check if the finalization process, such as session close and disc close, is done for the disc.

Check if the disc is protected by copyright.

Poor sound quality

Check if the disc is scratched or dirty.

Bit rate may be too low.

It takes a relatively long time before
the music starts playing.

If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some
time may be required before the music starts playing.

Music cuts off or skips

The writing software and hardware combination might not match, or the writing speed, writing
depth, writing width, etc., might not match the specifications. Try using the slowest writing speed.

Skipping with high bit rate files

Skipping may occur with large quantities of data, such as for high bit rate data.

Move immediately to the next song
when playing.

When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3” or “.wma”, or
when play is prohibited by copyright protection, there will be approximately 5 seconds of no sound
and then the player will skip to the next song.

The songs do not play back in the
desired order.

The playback order is the order in which the files were written by the writing software. Therefore,
the files might not play in the desired order.

Poor reception only from a certain
radio broadcast station.

Check incoming radio wave signal strength of applicable broadcast station.

Buzz/rattle sound from speaker

The majority of rattle sounds are not indicative of an issue with the speaker, usually something
nearby the speaker is causing the rattle.

AV-50

< SYMPTOM DIAGNOSIS >

[BASE AUDIO]

NORMAL OPERATING CONDITION

Symptom

Cause and Counter measure

Cannot use hands-free phone

Customer will not be able to use a hands-free phone under the fol-
lowing conditions.
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio

waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.

• The cellular phone is locked to prevent it from being dialed.
NOTE:

While a cellular phone is connected through the Bluetooth

wire-

less connection, the battery power of the cellular phone may dis-

charge quicker than usual. The Bluetooth

Hands-Free Phone

System cannot charge cellular phones.

The other party's voice cannot be heard by hands-free phone.

When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person's voice during a
call.

Poor sound quality

Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.