Qashqai J11. Door & Lock

FRONT DOOR LOCK

DLK-497

< REMOVAL AND INSTALLATION >

[TYPE 3]

DLK

NOTE:
Cut the butyl-tape so that some parts of the butyl-tape do not remain on the sealing screen, if the sealing
screen is reused.

Remove front rear glass run. Refer to

GW-23, "Removal and Installation"

Remove key rod protector mounting bolts, and then remove key rod protector.

Disengage outside handle cable from cable clip.

Disengage rod holder, and then disconnect key rod from door lock assembly. (Driver side only)

Remove grommet (1) of door side. Loosen, through grommet hole, TORX bolt (2) that fixes outside handle
escutcheon.

While pulling outside handle (1) according to the numerical order
1

→

2 indicated by arrows as shown in the figure, remove outside

handle escutcheon (2).

10. While pulling outside handle (1) according to the numerical order

→

2 indicated by arrows as shown in the figure, slide toward

rear of vehicle to remove outside handle.

11. Remove front gasket (1) and rear gasket (2).

JMKIB0585ZZ

JMKIA0441ZZ

JMKIA2948ZZ

: Pawl

: Vehicle front

JMKIB2240ZZ

DLK-498

< REMOVAL AND INSTALLATION >

[TYPE 3]

FRONT DOOR LOCK

12. Slide outside handle bracket toward rear of vehicle to remove.

13. Disconnect outside handle cable (1) from outside handle bracket

(2) according to the numerical order 1

→

2 indicated by arrows as

shown in the figure.

CAUTION:

Never bend the outside handle cable end.

INSTALLATION

Note the following items, and install in the reverse order of removal.

CAUTION:

• When installing key rod, rotate key rod holder until a click is felt.
• Check that door lock cables are normally engaged with inside handle and outside handle.
• After installation, check door open/close, and lock/unlock operation.

: Vehicle front

JMKIA5935ZZ

JMKIA5936ZZ

REAR DOOR LOCK

DLK-499

< REMOVAL AND INSTALLATION >

[TYPE 3]

DLK

REAR DOOR LOCK

Exploded View

INFOID:0000000010479390

DOOR LOCK

DOOR LOCK : Removal and Installation

INFOID:0000000010479391

REMOVAL

Remove inside handle. Refer to

DLK-500, "INSIDE HANDLE : Removal and Installation"

Remove outside handle bracket. Refer to

DLK-500, "OUTSIDE HANDLE : Removal and Installation"

Outside handle escutcheon

Outside handle grip

Front gasket

Cable clip

Inside handle

Door lock assembly

TORX bolt

Outside handle bracket

Rear gasket

: Pawl

: Vehicle front

: Always replace after every disassembly.

: N·m (kg-m, in-lb)

: Body grease

JMKIB3254GB

DLK-500

< REMOVAL AND INSTALLATION >

[TYPE 3]

REAR DOOR LOCK

Remove rear door lower sash mounting bolt, and then remove rear door lower sash.

Disconnect door lock assembly harness connector.

Remove door lock assembly screws, and then remove door lock assembly.

INSTALLATION

Note the following items, and install in the reverse order of removal.

CAUTION:

• Never reuse door lock assembly screw. Always replace it with a new one when it is removed.
• Check door lock cable is properly engaged with outside handle bracket.
• Check door lock assembly for poor lubrication. Refer to

DLK-500, "DOOR LOCK : Inspection"

• Check door open/close, lock/unlock operation after installation.

DOOR LOCK : Inspection

INFOID:0000000010479392

Check door lock assembly for poor lubrication. Apply body grease if
necessary.

INSIDE HANDLE

INSIDE HANDLE : Removal and Installation

INFOID:0000000010479393

REMOVAL

Remove rear door finisher. Refer to

INT-15, "REAR DOOR FINISHER : Removal and Installation"

Remove inside handle mounting bolt.

Disengage inside handle from door panel while sliding inside handle toward vehicle rear, and then sepa-
rate inside handle.

Disconnect inside handle cable, and then remove inside handle.

INSTALLATION

Note the following item, and install in the reverse order of removal.

CAUTION:

Check door open/close, lock/unlock operation after installation.

OUTSIDE HANDLE

OUTSIDE HANDLE : Removal and Installation

INFOID:0000000010479394

REMOVAL

Fully close the rear door glass.

Remove rear door finisher. Refer to

INT-15, "REAR DOOR FINISHER : Removal and Installation"

Remove sealing screen.
NOTE:
Cut the butyl-tape so that some parts of the butyl-tape do not remain on the sealing screen, if the sealing
screen is reused.

: Body grease

JMKIA8534ZZ

REAR DOOR LOCK

DLK-501

< REMOVAL AND INSTALLATION >

[TYPE 3]

DLK

Remove grommet (1) of door side. Loosen, through grommet hole, TORX bolt (2) that fixes outside handle
escutcheon.

While pulling outside handle (1) according to the numerical order
1

→

2 indicated by arrows as shown in the figure, remove outside

handle escutcheon (2).

While pulling outside handle (1) according to the numerical order
1

→

2 indicated by arrows as shown in the figure, slide toward

rear of vehicle to remove outside handle.

Remove front gasket (1) and rear gasket (2).

JMKIB0588ZZ

JMKIA9526ZZ

JMKIA2948ZZ

: Pawl

: Vehicle front

JMKIB2240ZZ

DLK-502

< REMOVAL AND INSTALLATION >

[TYPE 3]

REAR DOOR LOCK

Slide outside handle bracket toward rear of vehicle to remove.

Disconnect outside handle cable (1) from outside handle bracket
(2) according to the numerical order 1

→

2 indicated by arrows as

shown in the figure.

CAUTION:

Never bend the outside handle cable end.

INSTALLATION

Note the following items, and install in the reverse order of removal.

CAUTION:

• Check that door lock cables are normally engaged with inside handle and outside handle.
• After installation, check door open/close, and lock/unlock operation.

: Vehicle front

JMKIA5935ZZ

JMKIA5936ZZ

BACK DOOR LOCK

DLK-503

< REMOVAL AND INSTALLATION >

[TYPE 3]

DLK

BACK DOOR LOCK

Exploded View

INFOID:0000000010479395

Removal and Installation

INFOID:0000000010479396

REMOVAL

Remove back door trim finisher lower. Refer to

INT-31, "Removal and Installation"

Disconnect back door lock harness connector.

Remove back door assembly mounting bolts, and then remove back door lock assembly.

INSTALLATION

Note the following items, and install in the reverse order of removal.

CAUTION:

• After installation, check back door open/close, and lock/unlock operation.
• Check door lock assembly for poor lubrication. Refer to

DLK-504, "Inspection"

Back door panel

Back door lock assembly

: N·m (kg-m, ft-lb)

: Body grease

: Indicates that the part is connected at points with same symbol in actual vehicle.

JMKIB3271GB

FUEL FILLER LID OPENER

DLK-505

< REMOVAL AND INSTALLATION >

[TYPE 3]

DLK

FUEL FILLER LID OPENER

Exploded View

INFOID:0000000010479398

FUEL FILLER LID

FUEL FILLER LID : Removal and Installation

INFOID:0000000010479399

REMOVAL

Fully open fuel filler lid assembly.

Fuel opener cable

Cable protector

Fuel filler lid lock assembly

Bumper rubber

Fuel filler lid assembly

Fuel filler spring

: Clip

: Pawl

: Always replace after every disassembly.

JMKIB3263ZZ

DLK-506

< REMOVAL AND INSTALLATION >

[TYPE 3]

FUEL FILLER LID OPENER

Remove fuel mounting pin (1).

Remove fixing screws, and then remove fuel filler lid assembly.

INSTALLATION

Note the following items, and install in the reverse order of removal.

CAUTION:

• After installation, check fuel filler lid assembly open/close, lock/unlock operation.
• After installation, apply the touch-up paint (the body color) onto the head of the fixing screws.
• Apply anti-corrosion wax to mounting surface of fixing screw and fuel filler lid to prevent rust.
NOTE:
The following table shows the specified values for checking normal installation status.

Unit: mm [in]

FUEL FILLER LID LOCK

FUEL FILLER LID LOCK : Removal and Installation

INFOID:0000000010479400

REMOVAL

Fully open fuel filler lid.

Remove luggage lower finisher RH. Refer to

INT-29, "Luggage side trim"

In the order of 1

→

2 as shown in the figure, rotate and disengage

fuel filler lid lock assembly, and then remove fuel filler lid lock
assembly.
NOTE:
Operation is performed easily when rotating fuel filler lid lock
from passenger room side.

In the order of 1

→

4 as shown in the figure. Disengage fuel filler

lid opener cable (1). Remove fuel filler lid opener cable while
pressing stopper pin (2).

JMKIB3183ZZ

Clearance

Evenness

Fuel filler lid – Body side outer

3.7 – 5.3

(0.146 – 0.209)

(-1.0) – (+1.0)

[(-0.039) – (+0.039)]

: Pawl

: Vehicle front

JMKIB1094ZZ

JMKIA5719ZZ

FUEL FILLER LID OPENER

DLK-507

< REMOVAL AND INSTALLATION >

[TYPE 3]

DLK

INSTALLATION

Note the following item, and install in the reverse order of removal.

CAUTION:

After installation, check fuel filler lid assembly open/close, lock/unlock operation.

FUEL FILLER OPENER CABLE

FUEL FILLER OPENER CABLE : Removal and Installation

INFOID:0000000010479401

REMOVAL

Remove hood lock control handle mounting bolts, and then remove hood lock control handle.

Disconnect fuel opener cable (2) from fuel filler lid opener lever
(1) according to the numerical order 1

→

2 indicated by arrows as

shown in the figure.

Remove front kicking plate inner RH and rear kicking plate inner RH. Refer to

INT-18, "Removal and

Installation"

Remove dash side finisher RH. Refer to

INT-18, "Removal and Installation"

Remove center pillar lower garnish RH. Refer to

INT-18, "Removal and Installation"

Remove luggage side lower finisher RH. Refer to

INT-29, "Luggage side trim"

Disconnect fuel opener cable from fuel filler lid lock assembly. Refer to

DLK-506, "FUEL FILLER LID

LOCK : Removal and Installation"

Remove fuel opener cable from each harness protector.

Remove cable protector.

10. Remove fuel opener cable fixing clips, and then remove fuel opener cable.

INSTALLATION

Note the following items, and install in the reverse order of removal.

CAUTION:

• Never reuse cable protector. Always replace it with a new one when it is removed.
• After installation, check fuel filler lid assembly open/close, lock/unlock operation.
• Never bend cable too much, keeping the radius 100 mm (3.937 in) or more.

JMKIA5672ZZ

KEYFOB BATTERY

DLK-509

< REMOVAL AND INSTALLATION >

[TYPE 3]

DLK

KEYFOB BATTERY

Removal and Installation

INFOID:0000000010435111

REMOVAL

Insert a flat-blade screwdriver (A) wrapped with a cloth into the
slit of the corner and twist it to separate the upper part from the
lower part.

CAUTION:

• Do not touch the circuit board or battery terminal.
• The key fob is water-resistant. However, if it does get wet,

immediately wipe it dry.

Replace the battery with new one.

CAUTION:

• When replacing battery, keep dirt, grease, and other foreign materials off the electrode contact

area.

• After replacing the battery, check that all Intelligent Key functions work normally.

INSTALLATION

Install in the reverse order of removal.

JMKIB3016ZZ

Battery replacement

:Coin-type lithium battery
(CR2032)

DLK-510

< HOW TO USE THIS MANUAL >

[TYPE 4]

APPLICATION NOTICE

HOW TO USE THIS MANUAL

APPLICATION NOTICE

Information

INFOID:0000000010435112

Check the vehicle type to use the service information in this section.

Service information

Destination

Type 1

For Europe

With Intelligent Key and super lock

Type 2

• For Europe
• For South Africa
• For Russia, Ukraine and Kazakhstan

With Intelligent Key, without super lock

Type 3

For Europe

Without Intelligent Key, with super lock

Type 4

• For Europe
• For South Africa
• For Russia, Ukraine and Kazakhstan

Without Intelligent Key and super lock

Type 5

• For Australia
• For General export

With Intelligent Key, without super lock

Type 6

• For Australia
• For General export

Without Intelligent Key and super lock

PRECAUTIONS

DLK-511

< PRECAUTION >

[TYPE 4]

DLK

PRECAUTION

PRECAUTIONS

Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"

INFOID:0000000010435113

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the “SRS AIR BAG” and
“SEAT BELT” of this Service Manual.

WARNING:

Always observe the following items for preventing accidental activation.
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in

the event of a collision that would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.

• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal

injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see “SRS AIR BAG”.

• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-

vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors.

PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS

WARNING:

Always observe the following items for preventing accidental activation.
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the

ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with
a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing
serious injury.

• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the

battery, and wait at least 3 minutes before performing any service.

Precaution for Procedure without Cowl Top Cover

INFOID:0000000010435115

When performing the procedure after removing cowl top cover, cover
the lower end of windshield with urethane, etc to prevent damage to
windshield.

Precautions for Removing Battery Terminal

INFOID:0000000010503585

• With the adoption of Auto ACC function, ACC power is automatically supplied by operating the intelligent key

or remote keyless entry or by opening/closing the driver side door. In addition, ACC power is supplied even
after the ignition switch is turned to the OFF position, i.e. ACC power is supplied for a certain fixed time.

PIIB3706J

DLK-512

< PRECAUTION >

[TYPE 4]

PRECAUTIONS

• When disconnecting the 12V battery terminal, turn off the ACC

power before disconnecting the 12V battery terminal, observing
“How to disconnect 12V battery terminal” described below.
NOTE:
Some ECUs operate for a certain fixed time even after ignition
switch is turned OFF and ignition power supply is stopped. If the
battery terminal is disconnected before ECU stops, accidental DTC
detection or ECU data damage may occur.

• For vehicles with the 2-batteries, be sure to connect the main bat-

tery and the sub battery before turning ON the ignition switch.
NOTE:
If the ignition switch is turned ON with any one of the terminals of
main battery and sub battery disconnected, then DTC may be detected.

• After installing the 12V battery, always check "Self Diagnosis Result" of all ECUs and erase DTC.

NOTE:
The removal of 12V battery may cause a DTC detection error.

HOW TO DISCONNECT 12V BATTERY TERMINAL

Disconnect 12V battery terminal according to instruction described below.
1.

Open the hood.

Turn ignition switch to the ON position.

Turn ignition switch to the OFF position with the driver side door opened.

Get out of the vehicle and close the driver side door.

Wait at least 3 minutes. For vehicle with the engine listed below, remove the battery terminal after a lapse
of the specified time.

CAUTION:

While waiting, never operate the vehicle such as locking, opening, and closing doors. Violation of
this caution results in the activation of ACC power supply according to the Auto ACC function.

Remove 12V battery terminal.

CAUTION:

After installing 12V battery, always check self-diagnosis results of all ECUs and erase DTC.

Work

INFOID:0000000010435117

• After removing and installing the opening/closing parts, be sure to carry out fitting adjustments to check their

operational.

• Check the lubrication level, damage, and wear of each part. If necessary, grease or replace it.

SEF289H

D4D engine

: 20 minutes

HRA2DDT

: 12 minutes

K9K engine

: 4 minutes

M9R engine

: 4 minutes

R9M engine

: 4 minutes

V9X engine

: 4 minutes

Qashqai J11. Door & Lock - part 31