Nissan Qashqai J11. Manual - part 1213

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-121

< SYMPTOM DIAGNOSIS >

[TYPE 1]

C

D

E

F

G

H

I

J

L

M

A

B

DLK

N

O

P

Check front door lock assembly (driver side).
Refer to 

DLK-84, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

PASSENGER SIDE

PASSENGER SIDE : Description

INFOID:0000000010434636

Passenger side door does not lock/unlock using door lock and unlock switch.

PASSENGER SIDE : Diagnosis Procedure

INFOID:0000000010434637

1.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (passenger side).
Refer to 

DLK-85, "PASSENGER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR LH

REAR LH : Description

INFOID:0000000010434638

Rear LH side door does not lock/unlock using door lock and unlock switch.

REAR LH : Diagnosis Procedure

INFOID:0000000010434639

1.

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly LH.
Refer to 

DLK-86, "REAR LH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR RH

DLK-122

< SYMPTOM DIAGNOSIS >

[TYPE 1]

DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK KNOB OR 

DOOR KEY CYLINDER

DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK
KNOB OR DOOR KEY CYLINDER

Diagnosis Procedure

INFOID:0000000010434644

1.

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Go to 

DLK-118, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK UNLOCK SENSOR

Check unlock sensor.
Refer to 

DLK-116, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DLK-123

< SYMPTOM DIAGNOSIS >

[TYPE 1]

C

D

E

F

G

H

I

J

L

M

A

B

DLK

N

O

P

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

ALL DOOR REQUEST SWITCHES

ALL DOOR REQUEST SWITCHES : Description

INFOID:0000000010434645

All doors do not lock/unlock using all door request switches.

ALL DOOR REQUEST SWITCHES : Diagnosis Procedure

INFOID:0000000010434646

1.

CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button?

YES

>> GO TO 2.

NO

>> Refer to 

DLK-126, "Diagnosis Procedure"

.

2.

CHECK “LOCK/UNLOCK BY I-KEY” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT” mode.

3.

Check “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
Refer to 

DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Set “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.

3.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to 

DLK-70, "DTC Logic"

.

• Luggage room: Refer to 

DLK-73, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.
• Driver side: Refer to 

DLK-102, "DRIVER SIDE : Diagnosis Procedure"

.

• Passenger side: Refer to 

DLK-104, "PASSENGER SIDE : Diagnosis Procedure"

.

• Rear bumper: Refer to 

DLK-106, "REAR BUMPER : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

DRIVER SIDE DOOR REQUEST SWITCH

DRIVER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010434647

All doors do not lock/unlock using driver side door request switch.

DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010434648

1.

CHECK DRIVER SIDE DOOR REQUEST SWITCH

Check driver side door request switch.

DLK-124

< SYMPTOM DIAGNOSIS >

[TYPE 1]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

ALL DOOR REQUEST SWITCHES

ALL DOOR REQUEST SWITCHES : Description

INFOID:0000000010434645

All doors do not lock/unlock using all door request switches.

ALL DOOR REQUEST SWITCHES : Diagnosis Procedure

INFOID:0000000010434646

1.

CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button?

YES

>> GO TO 2.

NO

>> Refer to 

DLK-127, "Diagnosis Procedure"

.

2.

CHECK “LOCK/UNLOCK BY I-KEY” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT” mode.

3.

Check “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
Refer to 

DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Set “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.

3.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to 

DLK-71, "DTC Logic"

.

• Luggage room: Refer to 

DLK-74, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.
• Driver side: Refer to 

DLK-103, "DRIVER SIDE : Diagnosis Procedure"

.

• Passenger side: Refer to 

DLK-105, "PASSENGER SIDE : Diagnosis Procedure"

.

• Rear bumper: Refer to 

DLK-107, "REAR BUMPER : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DRIVER SIDE DOOR REQUEST SWITCH

DRIVER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010434647

All doors do not lock/unlock using driver side door request switch.

DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010434648

1.

CHECK DRIVER SIDE DOOR REQUEST SWITCH

Check driver side door request switch.