Nissan Qashqai J11. Manual - part 1214

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DLK-125

< SYMPTOM DIAGNOSIS >

[TYPE 1]

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DLK

N

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Refer to 

DLK-93, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (driver side).
Refer to 

DLK-103, "DRIVER SIDE : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

PASSENGER SIDE DOOR REQUEST SWITCH

PASSENGER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010434649

All doors do not lock/unlock using passenger side door request switch.

PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010434650

1.

CHECK PASSENGER SIDE DOOR REQUEST SWITCH

Check passenger side door request switch.
Refer to 

DLK-93, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (passenger side).
Refer to 

DLK-105, "PASSENGER SIDE : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

BACK DOOR REQUEST SWITCH

BACK DOOR REQUEST SWITCH : Description

INFOID:0000000010434651

All doors do not lock/unlock using back door request switch.

BACK DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010434652

1.

CHECK BACK DOOR REQUEST SWITCH

Check back door request switch.
Refer to 

DLK-81, "Component Function Check"

.

DLK-126

< SYMPTOM DIAGNOSIS >

[TYPE 1]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (rear bumper).
Refer to 

DLK-107, "REAR BUMPER : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

DLK-127

< SYMPTOM DIAGNOSIS >

[TYPE 1]

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DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Diagnosis Procedure

INFOID:0000000010434653

1.

CHECK INTELLIGENT KEY

For Intelligent Key that cannot be used for door lock and unlock, check that the Intelligent Key belongs to the
vehicle to be checked.

Does the Intelligent Key belong to the vehicle to checked?

YES

>> GO TO 2.

NO

>> Check Intelligent Key button operation with registered Intelligent Key belonging to the vehicle.

2.

CHECK INTELLIGENT KEY LOW BATTERY WARNING

Check that the Intelligent Key low battery warning is operated.

Is the Intelligent Key low battery warning operated?

YES

>> GO TO 6.

NO-1

>> With another registered Intelligent Key: GO TO 3.

NO-2

>> Without another registered Intelligent Key: GO TO 4.

3.

CHECK INTELLIGENT KEY BUTTON OPERATION

Check that door lock and unlock can be performed by operating the buttons of another registered Intelligent
Key.

Can door lock and unlock be performed with another registered Intelligent Key?

YES

>> GO TO 4.

NO

>> GO TO 7.

4.

CHECK ENGINE START

While depressing the brake pedal, contact the backside of the Intelligent Key that cannot be used to perform
door lock and unlock operation to the push-button ignition switch. Operate the push-button ignition switch, and
check that the vehicle is in START status.
Is the vehicle in START status?

YES

>> GO TO 6.

NO

>> GO TO 5.

5.

CHECK INTELLIGENT KEY

Check the inside of the Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits
for damage.
Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Replace Intelligent Key.

6.

CHECK INTELLIGENT KEY BATTERY

Check the Intelligent Key battery.
Refer to 

DLK-100, "Component Inspection"

.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Replace Intelligent Key battery.

7.

CHECK POWER DOOR LOCK OPERATION

Check door lock/unlock using door lock and unlock switch.

Does door lock/unlock using door lock and unlock switch?

YES

>> GO TO 8.

NO

>> Refer to 

DLK-119, "ALL DOOR : Diagnosis Procedure"

.

8.

CHECK DOOR SWITCH

Check door switch.
Refer to 

DLK-95, "Component Function Check"

.

DLK-128

< SYMPTOM DIAGNOSIS >

[TYPE 1]

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Is the inspection result normal?

YES

>> GO TO 9.

NO

>> Repair or replace the malfunctioning parts.

9.

REPLACE INTELLIGENT KEY

1.

Replace Intelligent Key.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.