Nissan Tiida C11. Manual - part 930

IP-2

< SERVICE INFORMATION >

PRECAUTIONS

SERVICE INFORMATION

PRECAUTIONS

Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT 
PRE-TENSIONER"

INFOID:0000000001523320

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the SR and SB section of
this Service Manual.

WARNING:

• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in

the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.

• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal

injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SR section.

• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this

Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.

Precaution

INFOID:0000000001523321

• Disconnect both battery cables in advance.
• Disconnect air bag system line in advance.
• Never tamper with or force air bag lid open, as this may adversely affect air bag performance.
• Be careful not to scratch pad and other parts.
• When removing or disassembling any part, be careful not to damage or deform it. Protect parts, which may

get in the way with cloth.

• When removing parts with a screwdriver or other tool, protect parts by wrapping them with vinyl or tape.
• Keep removed parts protected with cloth.
• If a clip is deformed or damaged, replace it.
• If an unreusable part is removed, replace it with a new one.
• Tighten bolts and nuts firmly to the specified torque.
• After re-assembly has been completed, make sure each part functions correctly.
• Remove stains in the following way.
Water-soluble stains:
Dip a soft cloth in warm water, and then squeeze it tightly. After wiping the stain, wipe with a soft dry cloth.
Oil stain:
Dissolve a synthetic detergent in warm water (density of 2 to 3% or less), dip the cloth, then clean off the stain
with the cloth. Next, dip the cloth in fresh water and squeeze it tightly. Then clean off the detergent completely.
Then wipe the area with a soft dry cloth.
• Do not use any organic solvent, such as thinner or benzine.

PREPARATION

IP-3

< SERVICE INFORMATION >

C

D

E

F

G

H

I

K

L

M

A

B

IP

N

O

P

PREPARATION

Commercial Service Tool

INFOID:0000000001523313

Tool name

Description

Engine ear

Locating the noise

Power tool

Loosening bolts and nuts

NISSAN Squeak and Rattle 
Kit

Repairing the cause of noise

SIIA0995E

PBIC0191E

SIIA0994E

IP-4

< SERVICE INFORMATION >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000001523314

CUSTOMER INTERVIEW

Interview the customer, if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to 

IP-8, "Diagnostic Worksheet"

. This information is necessary to duplicate the

conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is

concerned about. This can be accomplished by test driving the vehicle with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

- Squeak — (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.

- Creak — (Like walking on an old wooden floor)

Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.

- Rattle — (Like shaking a baby rattle)

Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

- Knock — (Like a knock on a door)

Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

- Tick — (Like a clock second hand)

Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

- Thump — (Heavy, muffled knock noise)

Thump characteristics include softer knock/dead sound often brought on by activity.

- Buzz — (Like a bumblebee)

Buzz characteristics include high frequency rattle/firm contact.

• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge

as acceptable may be very irritating to the customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.

SBT842

SQUEAK AND RATTLE TROUBLE DIAGNOSES

IP-5

< SERVICE INFORMATION >

C

D

E

F

G

H

I

K

L

M

A

B

IP

N

O

P

If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1.

Close a door.

2.

Tap or push/pull around the area where the noise appears to be coming from.

3.

Rev the engine.

4.

Use a floor jack to recreate vehicle “twist”.

5.

At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).

6.

Raise the vehicle on a hoist and hit a tire with a rubber hammer.

• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the

vehicle body. 

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (Gasps) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

1.

Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565, and mechanics stethoscope).

2.

Narrow down the noise to a more specific area and identify the cause of the noise by:
• Removing the components in the area that you suspect the noise is coming from.

Do not use too much force when removing clips and fasteners, otherwise clips and fasteners
can be broken or lost during the repair, resulting in the creation of new noise.

• Tapping or pushing/pulling the component that you suspect is causing the noise.

Do not tap or push/pull the component with excessive force, otherwise the noise will be elimi-
nated only temporarily.

• Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing

the noise.

• Placing a piece of paper between components that you suspect are causing the noise.
• Looking for loose components and contact marks.
Refer to 

IP-6, "Generic Squeak and Rattle Troubleshooting"

.

REPAIR THE CAUSE

• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-

thane tape. A Squeak and Rattle Kit is available through your authorized NISSAN Parts Department.

CAUTION:

Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Squeak and Rattle Kit. Each item can be ordered separately as
needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 x 135 mm (3.94 x 5.31 in)/76884-71L01: 60 x 85 mm (2.36 x 3.35 in)/76884-71L02: 15 x 25
mm (0.59 x 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 x 50 mm (1.97 x 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50 x 50
mm (1.97 x 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 x 50 mm (1.18 x 1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 x 25 mm (0.59 x 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE