Mazda MX-30 (2022 year). Manual in english - page 16

 

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Mazda MX-30 (2022 year). Manual in english - page 16

 

 

Customer Information and Reporting Safety Defects
Customer Assistance
The same nonconformity has
findings will be admissible in a
been subject to repair 4 or more
court action.
times by Mazda or its agents
11.If you accept the arbitrator's
AND the buyer has notified
decision, Mazda will be bound by
Mazda of the need for the repair
the decision, and will comply with
of the nonconformity; OR
the decision within a reasonable
The vehicle is out of service by
time not to exceed 30 days after we
reason of repair of
receive notice of your acceptance
nonconformities by Mazda or its
of the decision.
agents for a cumulative total of
12.Please call BBB AUTO LINE at
more than 30 calendar days after
1-800-955-5100 for further details
delivery of the vehicle to the
about the program.
buyer.
NOTICE TO Mazda AS REQUIRED
ABOVE SHALL BE SENT TO THE
FOLLOWING ADDRESS:
Mazda North American Operations
200 Spectrum Center Drive Suite
100
Irvine, California 92618
ATTN: Customer Mediation
8.
The following remedies may be
sought in BBB AUTO LINE: repairs,
reimbursement for money paid to
repair a vehicle or other expenses
incurred as result of a vehicle
nonconformity, repurchase or
replacement of your vehicle, and
compensation for damages and
remedies available under Mazda's
written warranty or applicable law.
9.
The following remedies may not be
sought in BBB AUTO LINE: punitive
or multiple damages, attorneys'
fees, or consequential damages
other than as provided in California
Civil Code Section 1794 (a) and
(b).
10.You may reject the decision issued
by a BBB AUTO LINE arbitrator. If
you reject the decision, you will be
free to pursue further legal action.
The arbitrator's decision and any
8-5
Customer Information and Reporting Safety Defects
Customer Assistance
Vogell Road, Richmond Hill, Ontario,
Customer Assistance
L4B 3K5 Canada TEL: 1 (800)
(Canada)
263-4680.
Provide the Department with the
Satisfaction Review Process
following information:
Your complete and permanent
1. Your name, address and telephone
satisfaction is of primary concern to
number
Mazda. All Authorized Mazda Dealers
2. Year and model of vehicle
have both the knowledge and tools to
3. Vehicle Identification Number
keep your Mazda in top condition. In
(VIN). Refer to the Vehicle
our experience, any questions,
Identification Number on page
problems, or complaints regarding the
9-2 for the location of the VIN.
operation of your Mazda or any other
4. Purchase date
general service transactions are most
5. Present odometer reading
effectively resolved by your dealer. If
6. Your dealer's name and location
the cause of your dissatisfaction
7. The nature of your problem and/or
cannot adequately be addressed by
cause of dissatisfaction
normal dealership procedures, we
recommend that you take the
The Department, in cooperation with
following steps:
the local Mazda Service
STEP 1: Contact the Mazda Dealer
Representative, will review the case to
determine if everything possible has
Discuss the matter with a member of
been done to ensure your satisfaction.
dealership management. If the Service
Manager has already reviewed your
Please recognize that the resolution of
concerns, contact the owner of the
service problems in most cases
dealership or its General Manager.
requires the use of your Mazda
STEP 2: Contact the Mazda
dealer's service facilities, personnel
Regional Office
and equipment. We urge you to follow
the above three steps in sequence for
If you feel that you still require
most effective results.
assistance, ask the dealer Service
Manager to arrange for you to meet
Mediation/Arbitration Program
the local Mazda Service
Occasionally a customer concern
Representative. If more expedient,
cannot be resolved through Mazda's
contact Mazda Canada Inc. Regional
Customer Satisfaction Program. If after
Office nearest you for such
exhausting the procedures in this
arrangements. Regional Office address
manual your concern is still not
and phone numbers are shown (page
resolved, you have another option.
8-7).
STEP 3: Contact the Mazda
Mazda Canada Inc. participates in an
Customer Relations Department
arbitration program administered by
the Canadian Motor Vehicle
If still not substantially satisfied,
Arbitration Plan (CAMVAP). CAMVAP
contact the Customer Relations
will advise you about how your
Department, Mazda Canada Inc., 55
8-6
Customer Information and Reporting Safety Defects
Customer Assistance
concern may be reviewed and resolved
North York, Ontario
by an independent third party through
M2J 4Y8
binding arbitration.
Provincial Administrators may be
Your complete satisfaction is the goal
reached locally:
of Mazda Canada Inc. and our dealers.
Province/Territory
CAMVAP Number
Mazda's participation in CAMVAP
makes a valuable contribution to our
British Columbia & Yu-
1 (800) 207-0685
achieving that goal. There is no charge
kon Territories
for using CAMVAP. CAMVAP results
Alberta & Northwest
1 (800) 207-0685
are fast, fair and final as the award is
Territories
binding on both you and Mazda
Saskatchewan
1 (800) 207-0685
Canada Inc.
Manitoba
1 (800) 207-0685
Canadian Motor Vehicle
Ontario
1 (800) 207-0685
Arbitration Plan (CAMVAP)
Atlantic Canada
1 (800) 207-0685
If a specific item of concern arises,
Quebec
1 (800) 207-0685
where a solution cannot be reached
between an owner, Mazda, and/or
Regional Offices
one of its dealers (that all parties
cannot agree upon), the owner may
REGIONAL OFFICES
COVERING AREAS
wish to use the services offered by the
MAZDA CANADA
Canadian Motor Vehicle Arbitration
INC.
Plan (CAMVAP).
WESTERN REGION
ALBERTA,
5011 275 STREET
BRITISH COLUMBIA,
CAMVAP uses the services of Provincial
LANGLEY, BRITISH
MANITOBA,
Administrators to assist consumers in
COLUMBIA
SASKATCHEWAN,
scheduling and preparing for their
V4W 0A8
YUKON
arbitration hearings. However, before
(778) 369-2100
you can proceed with CAMVAP you
1 (800) 663-0908
must follow your Mazda dispute
MAZDA CANADA
resolution process as outlined
ONTARIO,
INC.
previously.
NEW BRUNSWICK,
CENTRAL REGION
NOVA SCOTIA,
55 VOGELL ROAD,
CAMVAP is fully implemented in all
PRINCE EDWARD IS-
RICHMOND HILL,
provinces and territories.
LAND,
ONTARIO, L4B 3K5
Consumers wishing to obtain further
NEWFOUNDLAND
1 (800) 263-4680
information about the Program should
contact the Provincial Administrator at
1 (800) 207-0685, or by contacting
the Canadian Motor Vehicle
Arbitration Plan Office at:
Canadian Motor Vehicle Arbitration
Plan
235 Yorkland Boulevard, suite 300
8-7
Customer Information and Reporting Safety Defects
Customer Assistance
REGIONAL OFFICES
COVERING AREAS
Customer Assistance
MAZDA CANADA
(Puerto Rico)
INC.
QUEBEC REGION
Customer Assistance
6111 ROUTE TRANS-
CANADIENNE
QUEBEC
Your complete and permanent
POINTE CLAIRE, QUE-
satisfaction is our business. That is why
BEC
all Authorized Mazda Dealers have the
H9R 5A5
knowledge and the tools to keep your
(514) 694-6390
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
STEP 2
If, after following STEP 1, you feel the
need for further assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-10.
Please help us by providing the
following information:
1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (17
digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
8-8
Customer Information and Reporting Safety Defects
Customer Assistance
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
8-9
Customer Information and Reporting Safety Defects
Mazda Importer/Distributors
AMERICAN SAMOA
Importer/Distributor
Polynesia Motors, Inc.
U.S.A.
P.O. Box 1120, Pago Pago, American
Mazda North American Operations
Samoa 96799
200 Spectrum Center Drive Suite 100
TEL: (684) 699-9347
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734 U.S.A.
TEL: 1 (800) 222-5500 (in U.S.A.)
(949) 727-1990 (outside U.S.A.)
CANADA
Mazda Canada Inc.
55 Vogell Road, Richmond Hill,
Ontario, L4B 3K5 Canada
TEL: 1 (800) 263-4680 (in Canada)
(905) 787-7000 (outside Canada)
PUERTO RICO/U.S. Virgin Island
International Automotive Distributor
Group, LLC. (Mazda de Puerto Rico)
P.O. Box 191850, San Juan, Puerto
Rico 00919-1850
TEL: (787) 641-1777
GUAM
Triple J Motors
157 South Marine Drive, Tamuning,
GUAM 96911 USA
P.O. Box 6066 Tamuning, Guam
96931
TEL: (671) 649-6555
SAIPAN
Pacific International Marianas, Inc.
(d.b.a. Midway Motors)
P.O. Box 887 Saipan, MP 96950
TEL: (670) 234-7524
Triple J Saipan, Inc.
(d.b.a. Triple J Motors)
P.O. Box 500487 Saipan, MP
96950-0487
TEL: (670) 234-7133/3051
8-10
Customer Information and Reporting Safety Defects
Reporting Safety Defects
Reporting Safety Defects (U.S.A.)
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation
(Your Mazda Importer/Distributor).
If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/
Distributor).
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY:1-800-424-9153); go to http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590.
You can also obtain other information about motor vehicle safety from http://
NOTE
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be
forwarded to:
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Experience Center or toll free at 1 (800) 222-5500
If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown
in this manual.
Refer to CANADA on page 8-10.
Refer to PUERTO RICO/U.S. Virgin Island on page 8-10.
Refer to GUAM on page 8-10.
Refer to SAIPAN on page 8-10.
Refer to AMERICAN SAMOA on page 8-10.
8-11
Customer Information and Reporting Safety Defects
Reporting Safety Defects
Reporting Safety Defects (Canada)
Reporting Safety Defects
Canadian customers who wish to report a safety-related defect and concern to
Transport Canada, Defect Investigations and Recalls, may telephone the toll free
hotline 1-800-333-0510, or go to the Road Safety website at:
8-12
Customer Information and Reporting Safety Defects
Warranty
Warranties for Your
Outside the United
Mazda
States/Canada
Warranties for Your Mazda
Outside the United States/Canada
New Vehicle Limited Warranty
Government regulations in the United
Powertrain Limited Warranty
States/Canada require that
Safety Restraint System Limited
automobiles meet specific emission
Warranty
regulations and safety standards.
Anti-perforation Limited Warranty
Therefore, vehicles built for use in the
Federal Emission Control Warranty/
United States/Canada may differ from
California Emission Control Warranty
those sold in other countries.
Emission Defect Warranty
The differences may make it difficult or
Emission Performance Warranty
even impossible for your vehicle to
Emission Control Warranty
receive satisfactory servicing in other
Replacement Parts and Accessories
countries. We strongly recommend
Limited Warranty
that you NOT take your Mazda outside
Tire Warranty
the United States/Canada.
NOTE
United States
Warranty information varies depending
However, in the event that you are
on the country. Refer to the Warranty
moving to Canada permanently,
Booklet for detailed warranty
Mazda vehicles built for use in the
information.
United States could be eligible for
exportation to Canada with specific
vehicle modifications to comply with
the Canadian Motor Vehicle Safety
Standards (CMVSS).
Canada
However, in the event that you are
moving to the United States
permanently, Mazda vehicles built for
use in Canada could be eligible for
exportation to the United States with
specific vehicle modifications to
comply with the United States Federal
Motor Vehicle Safety Standards
(FMVSS).
NOTE
The above is applicable for a
permanent import/export situation
and not related to travelers on
vacation.
8-13
Customer Information and Reporting Safety Defects
Warranty
You may have the following problems
Registering Your Vehicle
if you do take your vehicle outside of
the United States/Canada:
in A Foreign Country
Proper repair facilities, tools, testing
(Except United States and
equipment, and replacement parts
Canada)
may not be available.
Please refer to your Manufacturer's
Registering Your Vehicle in A
Warranty Booklet for more
Foreign Country
information.
Registering your vehicle in a foreign
country may be problematic
depending on whether it meets the
specific emission and safety standards
of the country in which the vehicle will
be driven. Consequently, your vehicle
may require modifications at personal
expense in order to meet the
regulations.
In addition, you should be aware of
the following issues:
Satisfactory vehicle servicing may be
difficult or impossible in another
country.
Parts, servicing techniques, and tools
necessary to maintain and repair your
vehicle may be unavailable.
There might not be an Authorized
Mazda Dealer in the country you plan
to take your vehicle.
The Mazda warranty is valid only in
certain countries.
8-14
Customer Information and Reporting Safety Defects
Warranty
result from the installation of add-on
Add-On Non-Genuine
non-genuine parts or accessories.
Parts and Accessories
Add-On Non-Genuine Parts and
Accessories
Non-genuine parts and accessories for
Mazda vehicles can be found in stores.
These may fit your vehicle, but they are
not approved by Mazda for use with
Mazda vehicles. When you install
non-genuine parts or accessories, they
could affect your vehicle's
performance or safety systems; the
Mazda warranty doesn't cover this.
Before you install any non-genuine
parts or accessories, consult an
Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda
Dealer before you install non-genuine
parts or accessories:
Improperly designed parts or
accessories could seriously affect your
vehicle's performance or safety
systems. This could cause you to have
an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and
installing add-on electrical
equipment, such as mobile
telephones, two-way radios, stereo
systems, and car alarm systems:
Incorrectly choosing or installing
improper add-on equipment or
choosing an improper installer is
dangerous. Essential systems could be
damaged, causing air-bag (SRS)
activation, ABS/TCS/DSC inactivation,
or a fire in the vehicle.
Mazda assumes no responsibility for
death, injury, or expenses that may
8-15
Customer Information and Reporting Safety Defects
Cell Phones
Cell Phones Warning
Cell Phones Warning
WARNING
Please comply with the legal
regulations concerning the use of
communication equipment in vehicles
in your country:
Use of any electrical devices such as
cell phones, computers, portable
radios, vehicle navigation or other
devices by the driver while the vehicle
is moving is dangerous. Dialing a
number on a cell phone while driving
also ties-up the driver's hands. Use of
these devices will cause the driver to
be distracted and could lead to a
serious accident. If a passenger is
unable to use the device, pull off the
right-of-way to a safe area before use.
If use of a cell phone is necessary
despite this warning, use a hands-free
system to at least leave the hands free
to drive the vehicle. Never use a cell
phone or other electrical devices while
the vehicle is moving and, instead,
concentrate on the full-time job of
driving.
8-16
Customer Information and Reporting Safety Defects
Event Data Recorder
To read data recorded by an EDR,
Event Data Recorder
special equipment is required, and
(U.S.A. and Canada)
access to the vehicle or the EDR is
needed. In addition to the vehicle
Event Data Recorder
manufacturer, other parties, such as
law enforcement, that have the special
This vehicle is equipped with an event
equipment, can read the information if
data recorder (EDR). The main
they have access to the vehicle or the
purpose of an EDR is to record, in
EDR.
certain crash or near crash-like
situations, such as an air bag
Mazda will not disclose any of the data
deployment or hitting a road obstacle,
recorded in an EDR to a third party
data that will assist in understanding
unless:
how a vehicle’s systems performed.
The EDR is designed to record data
A written agreement from the vehicle
related to vehicle dynamics and safety
owner or the lessee is obtained
systems for a short period of time,
Officially requested by the police or
typically 30 seconds or less. The EDR in
other law enforcement authorities
this vehicle is designed to record such
Used as a defense for Mazda in a
data as:
lawsuit, claim, or arbitration
Ordered by a judge or court
How various systems in your vehicle
were operating;
However, if necessary Mazda will:
Whether or not the driver and
Use the data for research on Mazda
passenger safety belts were buckled/
vehicle performance, including
fastened;
safety.
How far (if at all) the driver was
Disclose the data or the summarized
depressing the accelerator and/or
data to a third party for research
brake pedal; and,
purposes without disclosing vehicle
How fast the vehicle was traveling.
or owner identification information.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle
only if a non-trivial crash or near
crash-like situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded. However,
other parties, such as law
enforcement, could combine the EDR
data with the type of personally
identifying data routinely acquired
during a crash investigation.
8-17
Customer Information and Reporting Safety Defects
Recording of Vehicle Data
For statistical processing by a
Recording of Vehicle
research institution after processing
Data
the data so that identification of the
owner or the vehicle is impossible
Recording of Vehicle Data
This vehicle is equipped with a
computer which records the following
main vehicle data related to vehicle
controls, operation, and other driving
conditions.
Recorded data
Vehicle speed
Driving operation conditions such as
accelerator and brake pedals, and
information related to the
environmental circumstances while
the vehicle is driven
Malfunction diagnosis information
from each on-vehicle computer
Information related to controls of
other on-vehicle computers
NOTE
The recorded data may vary depending
on the vehicle grade and optional
equipment. Voice and images are not
recorded.
Data handling
Mazda and its subcontracting parties
may obtain and use the recorded data
for vehicle malfunction diagnosis,
research and development, and quality
improvement.
Mazda will not disclose or provide any
of the obtained data to a third party
unless:
An agreement from the vehicle
owner (agreements from lessor and
lessee for leased vehicle) is obtained
Officially requested by the police or
other law enforcement authorities
8-18
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
Uniform Tire Quality
WARNING
Grading System (UTQGS)
The traction grade assigned to this tire
is based on braking (straight ahead)
Uniform Tire Quality Grading
traction tests and does not include
System (UTQGS)
acceleration cornering (turning),
hydroplaning, or peak traction
This information relates to the tire
characteristics.
grading system developed by the U.S.
National Highway Traffic Safety
Temperature-A, B, C
Administration for grading tires by
tread wear, traction, and temperature
The temperature grades A (the
performance.
highest), B, and C, represent the tire's
resistance to the generation of heat
Tread Wear
and its ability to dissipate heat when
tested under controlled conditions on
The tread wear grade is a comparative
a specified indoor laboratory test
rating based on the wear rate of the
wheel.
tire when tested under controlled
Sustained high temperature can cause
conditions on a specified government
the material of the tire to degenerate
test course.
and reduce tire life, and excessive
For example, a tire graded 150 would
temperatures can lead to sudden tire
wear one-and-a-half times as well on
failure.
the government course as a tire graded
100.
Grade C corresponds to a level of
performance which all passenger
The relative performance of tires
vehicle tires must meet under the
depends upon the actual conditions of
Federal Motor Vehicle Safety Standard
their use, however, and may depart
No. 109. Grades B and A represent
significantly from the norm because of
higher levels of performance on the
variations in driving habits, service
laboratory test wheel than the
practices and differences in road
minimum required by law.
characteristics and climate.
Traction-AA, A, B, C
The traction grades, from highest to
lowest, are AA, A, B, and C. These
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on
specified government test surfaces of
asphalt and concrete. A tire marked C
may have poor traction performance.
8-19
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
TREADWEAR 200 TRACTION AA
WARNING
TEMPERATURE A
UTQGS MARK (example)
Keep your vehicle's tires properly
inflated and not overloaded:
Driving with improperly inflated or
overloaded tires is dangerous.
Excessive speed, underinflation, or
excessive loading, either separately or
in combination, can cause heat
buildup and possible tire failure. The
temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded.
These grades will be added to the
sidewalls of passenger vehicle tires
over the next several years according to
a schedule established by the NHTSA
and the tire manufacturers.
The grade of tires available as standard
or optional equipment on Mazda
vehicles may vary with respect to
grade.
ALL PASSENGER VEHICLE TIRES MUST
CONFORM TO THESE GRADES AND
TO ALL OTHER FEDERAL TIRE-SAFETY
REQUIREMENTS.
UNIFORM TIRE QUALITY
GRADING
Quality grades can be found where
applicable on the tire sidewall
between tread shoulder and maximum
section width.
For example:
8-20
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
14.Max. permissible inflation pressure
Tire Labeling
P215/65R15 95H is an example of a
Tire Labeling
tire size and load index rating. Here is
Federal law requires tire manufacturers
an explanation of the various
to place standardized information on
components of that tire size and load
the sidewall of all tires. This
index rating. Note that the tire size and
information identifies and describes
load index rating may be different from
the fundamental characteristics of the
the example.
tire and also provides a tire
P
identification number for safety
standard certification and in case of a
Indicates a tire that may be installed on
recall.
cars, SUVs, minivans and light trucks as
designated by the Tire and Rim
Information on Passenger Vehicle
Association (T&RA).
Tires
NOTE
Please refer to the sample below.
If your tire size does not begin with a
letter this may mean it is designated by
either ETRTO (European Tire and Rim
Technical Organization) or JATMA
(Japan Tire Manufacturing
Association).
215
“215” is the nominal width of the tire
in millimeters. This three-digit number
gives the width in millimeters of the
tire from sidewall edge to sidewall
edge. In general, the larger the
1. SAFETY WARNING
number, the wider the tire.
2. Passenger car tire
3. Nominal width of tire in millimeters
65
4. Ratio of height to width (aspect
“65” is the aspect ratio. This two-digit
ratio)
number indicates the tire's ratio of
5. Radial
height to width.
6. Run-flat tire
7. Rim diameter code
R
8. TIN: U.S. DOT tire identification
“R” is the tire construction symbol. R
number
indicates “Radial ply construction”.
9. Load index & speed symbol
10.Severe snow conditions
15
11.Tire ply composition and materials
“15” is the wheel rim diameter in
used
inches.
12.Max. load rating
13.Tread wear, traction and
temperature grades
8-21
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
95
the 45st week of 1997. After 2000 the
numbers go to four digits. For
“95” is the Load Index. This two-or
example, the number 2102 means the
three-digit number indicates how
21th week of 2002. The other
much weight each tire can support.
numbers are marketing codes used at
H
the manufacturer's discretion. This
information is used to contact
“H” is the speed rating. The speed
consumers if a tire defect requires a
rating denotes the maximum speed for
recall.
which the use of the tire is rated.
Tire Ply Composition and Materials
Letter Rating
Speed Rating
Used
Q
99 mph
The number of plies indicates the
R
106 mph
number of layers of rubber-coated
S
112 mph
fabric in the tire. In general, the greater
the number of plies, the more weight a
T
118 mph
tire can support. Tire manufacturers
U
124 mph
also must indicate the tire materials,
H
130 mph
which include steel, nylon, polyester,
and other.
V
149 mph
W
168* mph
Maximum Load Rating
Y
186* mph
This number indicates the maximum
load in kilograms and pounds that can
* For tires with a maximum speed capability over
be carried by the tire.
149 mph, tire manufacturers sometimes use the
Maximum Permissible Inflation
letters ZR. For tires with a maximum speed
Pressure
capability over 186 mph, tire manufacturers
always use the letters ZR.
This number is the greatest amount of
air pressure that should ever be put in
M+S or M/S: Mud and Snow
the tire under normal driving
AT: All Terrain.
conditions.
AS: All Season. The “M+S” or “M/S”
Tread Wear, Traction and Temperature
indicates that the tire has some
Grades
functional use in mud and snow.
Tread wear: The tread wear grade is a
U.S. DOT Tire Identification Number
comparative rating based on the wear
(TIN)
rate of the tire when tested under
This begins with the letters “DOT”
controlled conditions on a specified
which indicates the tire meets all
government test course. For example,
federal standards. The next two
a tire graded 150 would wear one and
numbers or letters are the plant code
one-half (1 1/2) times as well on the
where it was manufactured, and the
government course as a tire graded
last four numbers represent the week
100.
and year the tire was manufactured.
Traction: The traction grades, from
For example, the numbers 457 means
highest to lowest are AA, A, B, and C.
8-22
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
The grades represent the tire's ability
Information on Temporary Tires
to stop on wet pavement as measured
Please refer to the sample below.
under controlled conditions on
specified government test surfaces of
asphalt and concrete. A tire marked C
may have poor traction performance.
Temperature: The temperature grades
are A (the highest), B and C,
representing the tire's resistance to the
generation of heat and its ability to
dissipate heat when tested under
controlled conditions on a specified
indoor laboratory test wheel.
Snow Tires
1. Temporary tires
In some heavy snow areas, local
2. Nominal width of tire in millimeters
governments may require true snow
3. Ratio of height to width (aspect
tires, those with very deeply cut tread.
ratio)
These tires should only be used in pairs
4. Diagonal
or placed on all four wheels. Make
5. Rim diameter code
sure you purchase snow tires that are
6. Load index & speed symbol
the same size and construction type as
the other tires on your vehicle.
T115/70D16 90M is an example of a
SAFETY WARNING
tire size and load index rating. Here is
an explanation of the various
The following safety warning appears
components of that tire size and load
on the tire's sidewall.
index rating. Note that the tire size and
SERIOUS INJURY MAY RESULT FROM:
load index rating may be different from
EXPLOSION OF TIRE/RIM ASSEMBLY
the example.
DUE TO IMPROPER
T
MOUNTING-MATCH TIRE
DIAMETER TO RIM DIAMETER;
Indicates a tire that may be installed on
NEVER EXCEED 40 psi (275 kPa) TO
cars, SUVs, minivans and light trucks as
SEAT BEADS-ONLY SPECIALLY
designated by the Tire and Rim
TRAINED PERSONS SHOULD
Association (T&RA).
MOUNT TIRES.
115
TIRE FAILURE DUE TO
UNDER-INFLATION/
“115” is the nominal width of the tire
OVERLOADING/DAMAGE-FOLLOW
in millimeters. This three-digit number
OWNER'S MANUAL AND PLACARD
gives the width in millimeters of the
IN VEHICLE-FREQUENTLY CHECK
tire from sidewall edge to sidewall
INFLATION PRESSURE AND INSPECT
edge. In general, the larger the
FOR DAMAGE.
number, the wider the tire.
8-23
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
70
Location of the Tire Label
“70” is the aspect ratio. This two-digit
(Placard)
number indicates the tire's ratio of
height to width.
Location of the Tire Label (Placard)
D
You will find the tire label containing
“D” is the tire construction symbol. D
tire inflation pressure by tire size and
indicates “diagonal ply construction”.
other important information on the
driver's side B-pillar or on the edge of
16
the rear door on the driver's side.
“16” is the wheel rim diameter in
SAMPLE
inches.
90
“90” is the Load Index. This two-or
three-digit number indicates how
much weight each tire can support.
M
“M” is the speed rating. The speed
rating denotes the maximum speed for
Recommended Tire Inflation
Pressure
which the use of the tire is rated.
On the tire label you will find the
Letter Rating
Speed Rating
recommended tire inflation pressure in
M
81 mph
both kPa and psi for the tires installed
as original equipment on the vehicle. It
is very important that the inflation
pressure of the tires on your vehicle is
maintained at the recommended
pressure. You should check the tire
pressure regularly to insure that the
proper inflation pressure is maintained.
Refer to Tires on page 9-5.
NOTE
Tire pressures listed on the vehicle
placard or tire information label
indicate the recommended cold tire
inflation pressure, measured when the
tires are cold, after the vehicle has
been parked for at least 3 hours. As
you drive, the temperature in the tire
warms up, increasing the tire pressure.
8-24
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
NOTE
WARNING
Some spare tires require higher
inflation pressure.
Always check the tire inflation
8. Visually inspect the tires to make
pressures on a regular basis according
sure there are no nails or other
to the recommended tire inflation
objects embedded that could poke
pressure on the tire label and in
a hole in the tire and cause an air
conjunction with the information in
leak.
this owner's manual:
9. Check the sidewalls to make sure
Driving your vehicle with
there are no gouges, cuts, bulges,
under-inflated tires is dangerous.
cracks or other irregularities.
Under-inflation is the most common
cause of failures in any kind of tire and
Glossary of Terms
may result in severe cracking, tread
Tire Placard: A label indicating the OE
separation or “blowout”, with
tire sizes, recommended inflation
unexpected loss of vehicle control and
pressure, and the maximum weight the
increased risk of injury. Under-inflation
vehicle can carry.
increases sidewall flexing and rolling
Tire Identification Number (TIN): A
resistance, resulting in heat buildup
number on the sidewall of each tire
and internal damage to the tire. It
providing information about the tire
results in unnecessary tire stress,
brand and manufacturing plant, tire
irregular wear, loss of control and
size, and date of manufacture.
accidents. A tire can lose up to half of
Inflation Pressure: A measure of the
its air pressure and not appear to be
amount of air in a tire.
flat!
kPa: Kilopascal, the metric unit for air
It is impossible to determine whether
pressure.
or not tires are properly inflated just by
psi: Pounds per square inch, the
looking at them.
English unit for air pressure.
Checking Tire Pressure
B-pillar: The structural member at the
side of the vehicle behind the front
1. When you check the air pressure,
door.
make sure the tires are cold
Original Equipment (OE): Describes
meaning they are not hot from
components originally equipped on
driving even a mile.
the vehicle.
2. Remove the cap from the valve on
Vehicle Load Limit: The maximum
one tire.
value of the combination weight of
3. Firmly press a tire gauge onto the
occupants and cargo.
valve.
Bead Area of the Tire: Area of the tire
4. Add air to achieve recommended
next to the rim.
air pressure.
Sidewall Area of the Tire: Area
5. If you overfill the tire, release air by
between the bead area and the tread.
pushing on the metal stem in the
Tread Area of the Tire: Area on the
center of the valve. Then recheck
perimeter of the tire that contacts the
the pressure with your tire gauge.
6. Replace the valve cap.
7. Repeat with each tire, including the
spare.
8-25
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
road when it's mounted on the
Tire Maintenance
vehicle.
Tire Maintenance
Seating capacity means the total
allowable number of vehicle
Improper or inadequate vehicle
occupants. Seating capacity is
maintenance can cause tires to wear
described on the tire label.
abnormally. Here are some important
maintenance points:
Production options weight is the
Tire Inflation Pressure
combination weight of installed regular
production options weighing over 2.3
Inspect all tire pressure monthly
kilograms in excess of the standard
(including the spare) when the tires are
items which they replace, and not
cold. Maintain recommended
previously considered in the curb
pressures for the best ride, top
weight or accessory weight, including
handling, and minimum tire wear. Use
heavy duty brakes, ride levelers, roof
the pressures specified on the vehicle
rack, heavy duty battery, and special
tire information placard or tire label for
trim.
optimum service.
Tire Rotation
Rim is the metal support (wheel) for a
tire or a tire and tube assembly upon
To equalize tread wear, rotate the tires
which the tire beads are seated.
every 16,000 km (10,000 miles) at the
latest or sooner if irregular wear
develops. Mazda recommends to
rotate every 8,000 km (5,000 miles) to
help increase tire life and distribute
wear more evenly.
1. Forward
Do not include (TEMPORARY USE
ONLY) spare tire in rotation.
Inspect the tires for uneven wear and
damage. Abnormal wear is usually
caused by one or a combination of the
following:
Incorrect tire pressure
8-26
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
Improper wheel alignment
NOTE
Out-of-balance wheel
Tires degrade over time, even when
Severe braking
they are not being used on the road. It
is recommended that tires generally be
After rotation, inflate all tire pressures
replaced when they are 6 years or
to specification on page 9-5 and
older. Heat caused by hot climates or
inspect the lug nuts for tightness.
frequent high loading conditions can
accelerate the aging process. You
CAUTION
should replace the spare tire when you
Rotate unidirectional tires and radial
replace the other road tires due to the
tires that have an asymmetrical tread
aging of the spare tire. The period in
pattern or studs only from front to rear,
which the tire was manufactured (both
not from side to side. Tire performance
week and year) is indicated by a 4-digit
will be weakened if rotated from side
number.
to side.
Refer to Tire Labeling on page 8-21.
Replacing a Tire
Safety Practices
The way you drive has a great deal to
WARNING
do with your tire mileage and safety.
So cultivate good driving habits for
Always use tires that are in good
your own benefit.
condition:
Observe posted speed limits and
Driving with worn tires is dangerous.
drive at speeds that are safe for the
Reduced braking, steering, and
existing weather conditions
traction could result in an accident.
Avoid fast starts, stops and turns
Avoid potholes and objects on the
If a tire wears evenly, a wear indicator
road
will appear as a solid band across the
Do not run over curbs or hit the tire
tread.
Replace the tire when this happens.
against the curb when parking
CAUTION
If you feel a sudden vibration or ride
disturbance while driving or you
suspect your tire or vehicle has been
damaged, immediately reduce your
speed. Drive with caution until you can
safely pull off the road. Stop and
inspect the tire for damage. If the tire
1. New tread
is under-inflated or damaged, deflate
2. Worn tread
it, remove the tire and rim and replace
3. Tread wear indicator
it with your spare tire. If you cannot
detect a cause, have the vehicle towed
You should replace the tire before the
to the nearest vehicle or tire dealer to
band crosses the entire tread.
have the vehicle inspected.
8-27
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
Overloading makes a vehicle harder to
Vehicle Loading
drive and control. It also increases the
distance required for stopping. In cases
Vehicle Loading
of serious overloading, brakes can fail
completely, particularly on steep
WARNING
grades. The load a tire will carry safely
is a combination of the size of the tire,
Do not tow a trailer with this vehicle:
its load range, and corresponding
Towing a trailer with this vehicle is
inflation pressure.
dangerous because it has not been
Never overload the vehicle and always
designed to tow a trailer and doing so
observe the vehicle's weight ratings
will affect the drive system which could
from the vehicle's Safety Certification
result in vehicle damage.
and Tire and Load Information labels.
This section will guide you in the
Base Curb Weight is the weight of the
proper loading of your vehicle, to keep
vehicle including all standard
your loaded vehicle weight within its
equipment. It does not include
design rating capability. Properly
passengers, cargo, or optional
loading your vehicle will provide
equipment.
maximum return of vehicle design
performance. Before loading your
Vehicle Curb Weight is the weight of
vehicle, familiarize yourself with the
your new vehicle when you picked it
following terms for determining your
up from your dealer plus any
vehicle's weight ratings, from the
aftermarket equipment.
vehicle's Safety Certification Label and
Tire and Load Information Label:
PAYLOAD
WARNING
Overloaded Vehicle:
Payload is the combination weight of
Overloading a vehicle is dangerous.
cargo and passengers that the vehicle
The results of overloading can have
is designed to carry. The maximum
serious consequences in terms of
payload for your vehicle can be found
passenger safety. Too much weight on
on the Tire and Load Information label
a vehicle's suspension system can
on the rear door on the driver's side or
cause spring or shock absorber failure,
door pillar. Look for “THE
brake failure, handling or steering
COMBINATION WEIGHT OF
problems, irregular tire wear, tire
OCCUPANTS AND CARGO SHOULD
failure or other damage.
NEVER EXCEED XXX kg or XXX lbs” for
your maximum payload. The payload
listed on the tire label is the maximum
payload for the vehicle as built by the
assembly plant. If any aftermarket or
dealer installed equipment has been
installed on the vehicle, the weight of
the equipment must be subtracted
8-28
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
from the payload listed on the tire
If the weight of the occupant increases,
label in order to be accurate.
the cargo weight limit decreases by
that much.
SAMPLE
GAW (Gross Axle Weight) is the total
weight placed on each axle (front and
rear) - including vehicle curb weight
and all payload.
GAWR (Gross Axle Weight Rating) is
the maximum allowable weight that
can be carried by a single axle (front or
rear). These numbers are shown on
CARGO
the Safety Compliance Certification
Label located on the rear door on the
driver's side or door pillar. The total
load on each axle must never exceed
Cargo Weight includes all weight
its GAWR.
added to the Base Curb Weight,
including cargo and optional
GVW
equipment.
The cargo weight limit decreases
depending on the number of vehicle
GVW (Gross Vehicle Weight) is the
occupants. The cargo weight limit can
Vehicle Curb Weight + cargo +
be calculated by subtracting the total
passengers.
weight of the vehicle occupants from
the “combination weight of occupants
GVWR (Gross Vehicle Weight Rating)
and cargo should never exceed” value
is the maximum allowable weight of
on the tire label.
the fully loaded vehicle (including all
options, equipment, passengers and
Examples: Based on a single occupant
cargo). The GVWR is shown on the
weight of 68 kg (150 lbs), and a value
Safety Compliance Certification Label
of 385 kg (849 lbs) for the
located on the rear door on the
“combination weight of occupants and
driver's side or door pillar. The GVW
cargo should never exceed”:
must never exceed the GVWR.
The cargo weight limit with one
occupant is 385 kg (849 lbs) 68 kg
SAMPLE
(150 lbs) = 317 kg (699 lbs)
The cargo weight limit with two
occupants is 385 kg (849 lbs) (68 ×
2) kg ( (150 × 2) lbs) = 249 kg (549
lbs)
8-29
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
Do not use replacement tires with
WARNING
lower load carrying capacities than the
originals because they may lower the
Never Exceed Axle Weight Rating
vehicle's GVWR and GAWR
Limits:
limitations. Replacement tires with a
Exceeding the Safety Certification
higher limit than the originals do not
Label axle weight rating limits is
increase the GVWR and GAWR
dangerous and could result in death or
limitations.
serious injury as a result of substandard
Never exceed the GVWR or the GAWR
vehicle handling, performance, motor,
specified on the certification label.
EV transaxle and/or structural damage,
serious damage to the vehicle, or loss
of control.
Always keep the vehicle within the axle
weight rating limits.
GCW
GCW (Gross Combination Weight) is
the weight of the loaded vehicle
(GVW).
GCWR (Gross Combination Weight
Rating) is the maximum allowable
weight of the vehicle - including all
cargo and passengers - that the vehicle
can handle without risking damage.
The GCW must never exceed the
GCWR.
WARNING
Never Exceed GVWR or GAWR
Specifications:
Exceeding the GVWR or the GAWR
specified on the certification label is
dangerous. Exceeding any vehicle
rating limitation could result in a
serious accident, injury, or damage to
the vehicle.
8-30
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
Steps for Determining the Correct Load Limit
Steps for Determining the Correct Load Limit
Steps for Determining Correct Load Limit-
(1) Locate the statement “The combined weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of the driver and passengers that will be riding
in your vehicle.
(3) Subtract the combined weight of the driver and passengers from XXX kg or XXX
lbs.
(4) The resulting figure equals the available amount of cargo and luggage load
capacity. For example, if the “XXX” amount equals 1400 lbs. and there will be
five 150 lb passengers in your vehicle, the amount of available cargo and
luggage load capacity is 650 lbs. (1400 750 (5 × 150) = 650 lbs.)
(5) Determine the combined weight of luggage and cargo being loaded on the
vehicle. That weight may not safely exceed the available cargo and luggage load
capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from your trailer will be transferred to
your vehicle. Consult this manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.
8-31
Specifications
Identification Numbers
Chassis Number
Vehicle Information
Open the cover shown in the figure to
Labels
check the chassis number.
Vehicle Identification Number
The vehicle identification number
legally identifies your vehicle. The
number is on a plate attached to the
cowl panel located on the left corner
of the dashboard. This plate can easily
be seen through the windshield.
Vehicle Emission Control
Information Label
Motor Vehicle Safety Standard
Label
Tire Pressure Label
9-2
Specifications
Specifications
Specifications
Charge System
Item
Servicing data
Input power
110 - 240 V AC (single phase)
Rated frequency
60 Hz
Maximum rated electrical current
32 A (normal charge)
Maximum power consumption
7.68 kVA (normal charge)
Maximum charging current
100 A (quick charge)
Electrical leakage detection current
for control box including genuine
5 mA
charge cable
Normal charge: AC Level 1, AC level 2
EV charge mode/Connection type
Quick charge: CCS1 (Combo1)
Installation requirements
Applicable laws and regulations, and standards must be followed
(information on protection against
for protection measures against over-current and over-voltage.
short-circuit current and equipment
Always make sure to install appropriate over-current protection
protection)
devices to the wiring of houses and buildings.
IP44: When charge connector is connected to charge inlet
IP level
IP67: Charge cable
Onboard charger: -30 °C (-22 °F) 65 °C (149 °F) (coolant
temperature). Performance degrades at 60 °C (140 °F) or higher
Operating temperature
Charge cable: -30 °C (-22 °F) 50 °C (122 °F) (ambient tem-
perature)
Onboard charger: -40 °C (-40 °F) 65 °C (149 °F) (coolant
temperature), -40 °C (-40 °F) 85 °C (185 °F) (ambient tem-
Storage temperature
perature)
Charge cable: Vehicle guaranteed temperature
Onboard charger: EN/IEC 61851-1, EN/IEC 61851-21,
EN/IEC 61851-23, UL 2202
Applicable standards
Charge cable: NFPA 70, NFPA 79, SAE-J 1772, UL 62, UL 817, UL
2231-1, UL 2231-2, UL 2251, UL 2594, CSA C22.2 No.280-16
Do not use an adapter on the charge plug and the charge con-
Adapters
nector.
Do not use an extension cable.
High Voltage Battery
Item
Specification
Type
Lithium-ion battery
9-3
Specifications
Specifications
Item
Specification
Operation guaranteed temperature: -30 °C (-22 °F) 60 °C
(140 °F)
Temperature range
Storage guaranteed temperature: -40 °C (-40 °F) 70 °C
(158 °F)
Lead-acid Battery
Item
Specification
Lead-acid battery*1
12V-42Ah/20HR
*1
Check the battery installed on the vehicle and use a battery with an equal or
higher performance. However, the performance of the battery may vary even
among the same battery types, consult an Authorized Mazda Dealer for
replacement.
Lubricant Quality
Lubricant
Classification
Coolant
FL-22 type
EV Transaxle fluid
Mazda Original Oil ATF-FZ
Brake fluid
SAE J1703 or FMVSS116 DOT-3
Capacities
(Approximate Quantities)
Item
Capacity
Coolant
4.3 L (4.5 US qt, 3.8 Imp qt)
EV Transaxle fluid
1.55 L (1.64 US qt, 1.36 Imp qt)
Check oil and fluid levels with dipsticks or reservoir gauges.
Dimensions
Item
Vehicle specification
Overall length
4,393 mm (173.0 in)
Overall width
1,797 mm (70.7 in)
Overall height
1,574 mm (62.0 in)
Front tread
1,563 mm (61.5 in)
Rear tread
1,563 mm (61.5 in)
Wheelbase
2,653 mm (104.4 in)
9-4
Specifications
Specifications
Weights
Item
Weight
GVWR (Gross Vehicle Weight Rating)
2,087 kg (4,601 lbs)
Front
1,047 kg (2,308 lbs)
GAWR (Gross Axle Weight Rating)
Rear
1,042 kg (2,297 lbs)
Light Bulbs
Exterior light/Interior light
All the light bulbs are the LED type.
The LED bulb cannot be replaced. We recommend an Authorized Mazda Dealer
when the replacement is necessary.
Tires
NOTE
The tires have been optimally matched with the chassis of your vehicle.
When replacing tires, Mazda recommends that you replace tires of the same type
originally fitted to your vehicle. For details, contact an Authorized Mazda Dealer.
Check the tire pressure label for tire size and inflation pressure.
Refer to Tire Pressure Label on page 9-2.
Standard tire
Inflation pressure
Tire size
Front
Rear
215/55R18 95H M+S
250 kPa (36 psi)
250 kPa (36 psi)
Lug nut tightening torque
When installing a tire, tighten the lug nut to the following torque.
108147 N·m (1214 kgf·m, 80108 ft·lbf)
Fuses
Refer to Fuses on page 6-27.
9-5

 

 

 

 

 

 

 

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