Mazda CX-9 (2019 year). Instruction

Water Marks

Occurrence

Rain, fog, dew, and even tap water can
contain harmful minerals such as salt and
lime. If moisture containing these minerals
settles on the vehicle and evaporates, the
minerals will concentrate and harden to
form white rings. The rings can damage
your vehicle's finish.

Prevention

It is necessary to wash and wax your
vehicle to preserve its finish according to
the instructions in this section. These steps
should be taken immediately after you find
water marks on your vehicle's finish.

Paint Chipping

Occurrence

Paint chipping occurs when gravel thrown
in the air by another vehicle's tires hits
your vehicle.

How to avoid paint chipping

Keeping a safe distance between you and
the vehicle ahead reduces the chances of
having your paint chipped by flying
gravel.

NOTE



The paint chipping zone varies with the
speed of the vehicle. For example, when
traveling at 90 km/h (56 mph), the paint
chipping zone is 50 m (164 ft).



In low temperatures a vehicle's finish
hardens. This increases the chance of
paint chipping.



Chipped paint can lead to rust forming
on your Mazda. Before this happens,
repair the damage by using Mazda
touch-up paint according to the
instructions in this section. Failure to
repair the affected area could lead to
serious rusting and expensive repairs.

Follow all label and container directions
when using a chemical cleaner or polish.
Read all warnings and cautions.

▼ Maintaining the Finish

Washing

CAUTION

When the wiper lever is in the

position and the ignition is switched ON,
the wipers may move automatically in
the following cases:

If the windshield above the rain sensor

is touched or wiped with a cloth.

If the windshield is struck with a hand

or other object from either outside or
inside the vehicle.

Keep hands and scrapers clear of the
windshield when the wiper lever is in the

position and the ignition is

switched ON as fingers could be pinched
or the wipers and wiper blades damaged
when the wipers activate automatically.
If you are going to clean the windshield,
be sure the wipers are turned off
completely (when it is most likely that the
engine is left running) this is particularly
important when clearing ice and snow.

Maintenance and Care

Appearance Care

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Do not spray water in the engine

compartment. Otherwise, it could result
in engine-starting problems or damage
to electrical parts.

When washing and waxing the vehicle,

be careful not to apply excessive force to
any single area of the vehicle roof.
Otherwise, you could dent the vehicle.

To help protect the finish from rust and
deterioration, wash your Mazda
thoroughly and frequently, at least once a
month, with lukewarm or cold water.

If the vehicle is washed improperly, the
paint surface could be scratched. Here are
some examples of how scratching could
occur.

Scratches occur on the paint surface when:



The vehicle is washed without first
rinsing off dirt and other foreign matter.



The vehicle is washed with a rough, dry,
or dirty cloth.



The vehicle is washed at a car wash that
uses brushes that are dirty or too stiff.



Cleansers or wax containing abrasives
are used.

NOTE



Mazda is not responsible for scratches
caused by automatic car washes or
improper washing.



Scratches are more noticeable on
vehicles with darker paint finishes.

To minimize scratches on the vehicle's
paint finish:



Rinse off any dirt or other foreign matter
using lukewarm or cold water before
washing.



Use plenty of lukewarm or cold water
and a soft cloth when washing the
vehicle. Do not use a nylon cloth.



Rub gently when washing or drying the
vehicle.



Take your vehicle only to a car wash
that keeps its brushes well maintained.



Do not use abrasive cleansers or wax
that contain abrasives.

CAUTION

Do not use steel wool, abrasive cleaners,

or strong detergents containing highly
alkaline or caustic agents on
chrome-plated or anodized aluminum
parts. This may damage the protective
coating; also, cleaners and detergents
may discolor or deteriorate the paint.

Pay special attention to removing salt, dirt,
mud, and other foreign material from the
underside of the fenders, and make sure
the drain holes in the lower edges of the
doors and rocker panels are clean.

Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits can
damage the finish if not removed
immediately. When prompt washing with
plain water is ineffective, use a mild soap
made for use on vehicles.

Thoroughly rinse off all soap with
lukewarm or cold water. Do not allow
soap to dry on the finish.

After washing the vehicle, dry it with a
clean chamois to prevent water spots from
forming.

Maintenance and Care

Appearance Care

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WARNING

Dry off brakes that have become wet by
driving slowly, releasing the accelerator
pedal and lightly applying the brakes
several times until the brake performance
returns to normal:
Driving with wet brakes is dangerous.
Increased stopping distance or the vehicle
pulling to one side when braking could
result in a serious accident. Light braking
will indicate whether the brakes have been
affected.

When using an automatic car wash



Retract the door mirrors.



The automatic car wash brushes could
reduce the paint lustre or hasten paint
deterioration.

When using a high water pressure car
wash

High water temperature and high water
pressure car washers are available
depending on the type of car wash
machine. If the car washer nozzle is put
too close to the vehicle, the force of the
spray could damage or deform the
molding, affect the sealability of parts, and
allow water to penetrate the interior. Keep
a sufficient space (30 cm (12 in) or more)
between the nozzle and the vehicle. In
addition, do not spend too much time
spraying the same area of the vehicle, and
be very careful when spraying between
gaps in doors and around windows.

Waxing

Your vehicle needs to be waxed when
water no longer beads on the finish.

Always wash and dry the vehicle before
waxing it. In addition to the vehicle body,
wax the metal trim to maintain its luster.

1. Use wax which contains no abrasives.

Waxes containing abrasive will remove
paint and could damage bright metal
parts.

2. Use a good grade of natural wax for

metallic, mica, and solid colors.

3. When waxing, coat evenly with the

sponge supplied or a soft cloth.

4. Wipe off the wax with a soft cloth.

NOTE
A spot remover to remove oil, tar, and
similar materials will usually also take off
the wax. Rewax these areas even if the rest
of the vehicle does not need it.

▼ Repairing Damage to the Finish

Deep scratches or chips on the finish
should be repaired promptly. Exposed
metal quickly rusts and can lead to major
repairs.

CAUTION

If your Mazda is damaged and needs metal
parts repaired or replaced, make sure the
body shop applies anti-corrosion materials
to all parts, both repaired and new. This
will prevent them from rusting.

▼ Bright-Metal Maintenance



Use tar remover to remove road tar and
insects. Never do this with a knife or
similar tool.



To prevent corrosion on bright-metal
surfaces, apply wax or chrome
preservative and rub it to a high luster.

Maintenance and Care

Appearance Care

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

During cold weather or in coastal areas,
cover bright-metal parts with a coating
of wax or preservative heavier than
usual. It would also help to coat them
with noncorrosive petroleum jelly or
some other protective compound.

CAUTION

Do not use steel wool, abrasive cleaners, or
strong detergents containing highly
alkaline or caustic agents on
chrome-plated or anodized aluminum
parts. This may result in damage to the
protective coating and cause discoloration
or paint deterioration.

▼ Underbody Maintenance

Road chemicals and salt used for ice and
snow removal and solvents used for dust
control may collect on the underbody. If
not removed, they will speed up rusting
and deterioration of such underbody parts
as fuel lines, frame, floor pan, and exhaust
system, even though these parts may be
coated with anti-corrosive material.

Thoroughly flush the underbody and
wheel housings with lukewarm or cold
water at the end of each winter. Try also to
do this every month.

Pay special attention to these areas
because they easily hide mud and dirt. It
will do more harm than good to wet
down the road grime without removing
it.

The lower edges of doors, rocker panels,
and frame members have drain holes that
should not be clogged. Water trapped there
will cause rusting.

WARNING

▼ Aluminum Wheel Maintenance

A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.

CAUTION

Do not use any detergent other than mild
detergent. Before using any detergent,
verify the ingredients. Otherwise, the
product could discolor or stain the
aluminum wheels.

NOTE



Do not use a wire brush or any abrasive
cleaner, polishing compound, or solvent
on aluminum wheels. They may damage
the coating.



Always use a sponge or soft cloth to
clean the wheels.

Maintenance and Care

Appearance Care

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Rinse the wheels thoroughly with
lukewarm or cold water. Also, be sure to
clean the wheels after driving on dusty
or salted roads to help prevent
corrosion.



Avoid washing your vehicle in an
automatic car wash that uses high-speed
or hard brushes.

▼ Plastic Part Maintenance



When cleaning the plastic lenses of the
lights, do not use gasoline, kerosene,
rectified spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these chemical
agents can discolor or damage the
surfaces resulting in a significant loss in
functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents, flush with water
immediately.



If plastic parts such as the bumpers
become inadvertently exposed to
chemical agents or fluids such as
gasoline, oil, engine coolant, or battery
fluid, it could cause discoloration,
staining, or paint peeling. Wipe off any
such chemical agents or fluids using a
soft cloth immediately.



High water temperature and high water
pressure car washers are available
depending on the type of high pressure
car washer device. If the car washer
nozzle is put too close to the vehicle or
aimed at one area for an extended period
of time, it could deform plastic parts or
damage the paint.



Do not use wax containing compounds
(polish). Otherwise, it could result in
paint damage.



In addition, do not use an electrical or
air tool to apply wax. Otherwise, the
frictional heat generated could result in
deformation of plastic parts or paint
damage.

Maintenance and Care

Appearance Care

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Interior Care

WARNING

Do not spray water into the vehicle cabin:
Spraying water into the vehicle cabin is
dangerous as electrical devices such as the
audio and switches could get wet resulting
in a malfunction or vehicle fire.

NOTE



Do not wipe the interior using alcohol,
chlorine bleach, or organic solvents
such as thinner, benzene, and gasoline.
Otherwise, it may cause discoloration or
stains.



Rubbing hard with a stiff brush or cloth
may cause damage.

If the vehicle interior becomes soiled by
any of the following, wipe it off
immediately using a soft cloth.
Leaving it uncleaned could cause
discoloration, stains, cracks, or peeling of
the coating, and it will make it hard to
wipe off later.



Beverage or fragrance



Grease or oil



Soiling

▼ Seat Belt Maintenance

1. Clean the soiled area by lightly

dabbing it with a soft cloth soaked in a
mild detergent (approx. 5%) diluted
with water.

2. Wipe off the remaining detergent using

a cloth soaked in clean water and
wrung out well.

3. Before retracting seat belts which have

been pulled out for cleaning, dry them
off thoroughly and make sure there is
no remaining moisture on them.

WARNING

If a seat belt appears frayed or has
abrasions, have it replaced by an
Authorized Mazda Dealer:
If a seat belts is used under such a
condition, it cannot function at its full
capacity which could result in serious injury
or death.

Use a mild detergent to remove soiling
from a seat belt:
If organic solvents are used for cleaning the
seat belts or they become stained or
bleached, there is the possibility of them
becoming weakened and as a result, they
may not function at their full capacity
which could cause serious injury or death.

NOTE
Clean seat belts diligently if they get dirty.
Leaving them uncleaned will make it
difficult to clean them later, and it may
affect the smooth retracting of the seat
belt.

▼ Vinyl Upholstery Maintenance

Remove dust and dirt from the vinyl
upholstery using a brush or vacuum.
Remove soiling from vinyl upholstery
using a leather and vinyl upholstery
cleaner.

Maintenance and Care

Appearance Care

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▼ Upholstery Maintenance

1. Clean the soiled area by lightly

dabbing it with a soft cloth soaked in a
mild detergent (approx. 5%) diluted
with water.

2. Wipe off the remaining detergent using

a cloth soaked in clean water and
wrung out well.

▼ Leather Upholstery Maintenance

1. Remove dust and sand using a vacuum

cleaner.

2. Wipe off the soiled area with a soft

cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.

3. Wipe off the remaining detergent using

a cloth soaked in clean water and
wrung out well.

4. Remove moisture with a dry, soft cloth

and allow the leather to further dry in a
well-ventilated, shaded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.

NOTE



Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.



To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.



If the leather upholstery comes into
contact with any of the following, clean
it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.



Sand or dirt



Grease or oil, such as hand cream



Alcohol, such as in cosmetic or hair
dressing items



If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such as
hardening and shrinkage.



Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.



Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality and
coloring. If the cabin temperature
becomes hot, the vinyl may deteriorate
and adhere to the genuine leather.

▼ Plastic Part Maintenance

CAUTION

Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.

▼ Instrument Panel Top Maintenance

1. Wipe the soiled area with a soft cloth

soaked in a mild detergent (approx.
5%) diluted with water.

2. Wipe off the remaining detergent using

a cloth soaked in clean water and
wrung out well.

Maintenance and Care

Appearance Care

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▼ Panel Maintenance

If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:
1. Wipe the soiled area with a soft cloth

soaked in a mild detergent (approx.
5 %) diluted with water.

2. Wipe off the remaining detergent using

a cloth soaked in clean water and
wrung out well.

NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.

▼ Active Driving Display

Maintenance

The dust-proof sheet has a coating. When
cleaning, do not use a hard or
rough-surface cloth, or cleaning detergent.
In addition, if a chemical solvent gets on
the active driving display, wipe it off
immediately. The dust-proof sheet could
be damaged and the surface coating could
be scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.

NOTE
Use of compressed air when cleaning the
dust-proof sheet is recommended.

▼ Cleaning the Window Interiors

If the windows become covered with an
oily, greasy, or waxy film, clean them with
glass cleaner. Follow the directions on the
container.

CAUTION

Do not scrape or scratch the inside of the

window glass. It could damage the
thermal filaments and the antenna lines.

When washing the inside of the window

glass, use a soft cloth dampened in
lukewarm water, gently wiping the
thermal filaments and the antenna lines.
Use of glass cleaning products could
damage the thermal filaments and the
antenna lines.

▼ Cleaning the Floor Mats

Rubber floor mats should be cleaned with
mild soap and water only.

WARNING

Do not use rubber cleaners, such as tire
cleaner or tire shine, when cleaning rubber
floor mats:
Cleaning the rubber floor mats with rubber
cleaning products makes the floor mats
slippery.
This may cause an accident when
depressing the accelerator or brake pedal
or when getting in or out of the vehicle.

After removing the floor mats for
cleaning, always reinstall them securely
(page 3-49).

Maintenance and Care

Appearance Care

*Some models.

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If Trouble Arises

Helpful information on what to do if a problem arises with the vehicle.

Parking in an Emergency................. 7-2

Parking in an Emergency..............7-2

Flat Tire..............................................7-3

Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-9

Battery Runs Out............................ 7-19

Jump-Starting............................. 7-19

Emergency Starting.........................7-22

Starting a Flooded Engine.......... 7-22
Push-Starting.............................. 7-22

Overheating......................................7-23

Overheating................................ 7-23

Emergency Towing.......................... 7-25

Towing Description.................... 7-25
Towing Hooks (Mexico).............7-26

Warning/Indicator Lights and
Warning Sounds.............................. 7-28

If a Warning Light Turns On or
Flashes........................................ 7-28
Message Indicated on
Display........................................7-43
Message Indicated in Multi-
information Display

.................. 7-45

Warning Sound is Activated....... 7-46

When Liftgate Cannot be
Opened..............................................7-51

When Liftgate Cannot be
Opened........................................7-51

Active Driving Display Does Not
Operate

........................................... 7-52

If the Active Driving Display Does
Not Operate................................ 7-52

*Some models.

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Parking in an Emergency

The hazard warning lights should always
be used when you stop on or near a
roadway in an emergency.

The hazard warning lights warn other
drivers that your vehicle is a traffic hazard
and that they must take extreme caution
when near it.

Depress the hazard warning flasher and all
the turn signals will flash. The hazard
warning indicator lights in the instrument
cluster flash simultaneously.

NOTE



The turn signals do not work when the
hazard warning lights are on.



Check local regulations about the use of
hazard warning lights while the vehicle
is being towed to verify that it is not in
violation of the law.

If Trouble Arises

Parking in an Emergency

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Spare Tire and Tool Storage

Spare tire and tools are stored in the locations illustrated in the diagram.

Lug wrench

Jack lever

Towing eyelet

Flat tire belt

Spare tire hold-down bolt

Jack

Tool bag

With sub-woofer

Lug wrench

Jack lever

Towing eyelet

Flat tire belt

Spare tire hold-down bolt

Jack

Tool bag

Without sub-woofer

Spare tire

Some models.

Spare tire

If Trouble Arises

Flat Tire

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▼ Jack

To remove the jack

1. Set the third-row seatbacks to their

on-road positions.

2. Raise the luggage board.

Luggage Board

3. Raise the luggage board a little while

pulling it towards you, and then insert
the bottom edge into the holders.

Luggage Board

Holder

4. (Vehicles with luggage mat)

Store the luggage mat between the
third-row seatbacks and the luggage
board.

1. Raise the luggage mat.

Luggage mat

2. Remove the luggage mat.
3. Insert the luggage mat between the

luggage board and the third-row
seatbacks.

Luggage mat

Luggage board

Third-row
seatback

If Trouble Arises

Flat Tire

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NOTE
When inserting the luggage mat,
support the luggage board with one
hand so that it does not come off
the holders.

5. Remove the cover on the right side.

Cover

6. Remove the cargo sub compartment.

Cargo sub compartment

7. Turn the wing bolt and jack screw

counterclockwise.

Wing bolt

Jack screw

To secure the jack

1. Insert the wing bolt into the jack with

the jack screw pointing back and turn
the wing bolt clockwise to temporarily
tighten it.

2. Tighten the jack screw clockwise.

Wing bolt

Jack screw

3. Turn the wing bolt completely to

secure the jack.

NOTE
If the jack is not completely secured, it
could rattle while driving. Make sure
the jack screw is sufficiently tightened.

Maintenance



Always keep the jack clean.

If Trouble Arises

Flat Tire

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

Make sure the moving parts are kept
free from dirt or rust.



Make sure the screw thread is
adequately lubricated.

▼ Spare Tire

Your Mazda has a temporary spare tire.
The temporary spare tire is lighter and
smaller than a conventional tire, and is
designed only for emergency use and
should be used only for VERY short
periods. Temporary spare tires should
NEVER be used for long drives or
extended periods.

WARNING

Do not install the temporary spare tire on
the front wheels (driving wheels):
Driving with the temporary spare tire on
one of the front driving wheels is
dangerous. Handling will be affected. You
could lose control of the vehicle, especially
on ice or snow bound roads, and have an
accident. Move a regular tire to the front
wheel and install the temporary spare tire
to the rear.

CAUTION

When using the temporary spare tire,

driving stability may decrease compared
to when using only the conventional tire.
Drive carefully.

To avoid damage to the temporary spare

tire or to the vehicle, observe the
following precautions:

Do not exceed 80 km/h (50 mph).

Avoid driving over obstacles. Also, do

not drive through an automatic car
wash. This tire's diameter is smaller
than a conventional tire, so the ground
clearance is reduced.

Do not use a tire chain on this tire

because it will not fit properly.

Do not use your temporary spare tire

on any other vehicle, it has been
designed only for your Mazda.

Use only one temporary spare tire on

your vehicle at the same time.

To remove the spare tire

NOTE
(Vehicles with sub-woofer)
Because the sub-woofer is not operational
when the sub-woofer connector is
disconnected, no sound is output from the
sub-woofer.

1. Set the third-row seatbacks to their

on-road positions.

2. Raise the luggage board.

Luggage Board

If Trouble Arises

Flat Tire

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3. Raise the luggage board a little while

pulling it towards you, and then insert
the bottom edge into the holders.

Luggage Board

Holder

4. (Vehicles with luggage mat)

Store the luggage mat between the
third-row seatbacks and the luggage
board.
1. Raise the luggage mat.

Luggage mat

2. Remove the luggage mat.

3. Insert the luggage mat between the

luggage board and the third-row
seatbacks.

Luggage mat

Luggage board

Third-row
seatback

NOTE
When inserting the luggage mat,
support the luggage board with one
hand so that it does not come off
the holders.

5. Remove the tool bag.

If Trouble Arises

Flat Tire

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Mazda CX-9 (2019 year). Instruction - part 35