Chery Tiggo 5 (T21). Manual - part 306

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28

Tools

Special Tool

General Tool

Steering Wheel Remover

RCH0000014

Electric Drill

RCH0000013

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7

28

DIAGNOSIS & TESTING

Problem Symptoms Table

HINT:
Use the table below to help determine the cause of problem symptoms. Check each suspected area in 
sequence. Repair or replace the faulty components, or adjust as necessary.

Symptom

Suspected Area

See page

Steering wheel assembly cannot lock or 
unlock

Ignition key cylinder

28-18

Ignition switch lock body

28-18

Steering wheel assembly has no free play 
or free play is too large

Front axle hub bearing (seriously worn)

22-10

Intermediate shaft with universal joint 
assembly (seriously worn)

28-23

Ball pin assembly (worn or loose) 

29-19

Steering tie rod assembly

29-21

Steering gear assembly (engagement gap 
of rack and pinion improper)

29-23
30-25

Hard steering

Front tire (improperly inflated or unevenly 
worn)

24-7

Front wheel alignment (wrong)

23-50

Front sub frame welding assembly

22-17

Intermediate shaft with universal joint  
assembly (insufficiently lubricated)

28-23

Ball pin assembly (insufficiently lubricated) 

29-19

Steering tie rod assembly

29-21

Steering column assembly

28-16
28-21

Steering gear assembly

29-23
30-25

Steering column motor

28-23

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Poor returnability

Front tire (improperly inflated or unevenly 
worn)

24-7

Front wheel alignment (wrong)

23-50

Front suspension

23-12

Ball pin assembly (loose, insufficiently 
lubricated) 

29-19

Steering tie rod assembly

29-21

Intermediate shaft with universal joint 
assembly (loose, insufficiently lubricated)

28-23

Steering column assembly (stuck)

28-16
28-21

Steering gear assembly (stuck)

29-23
30-25

Steering column motor

28-23

Knocking (or clunking) sound occurs when 
turning steering wheel while steering 
system is in operation

Intermediate shaft with universal joint 
assembly

28-23

Control arm ball pin

23-22

Control arm

23-20

Steering gear assembly

29-23
30-25

Friction sound occurs when steering wheel 
is turned during low speed driving

Steering column assembly

28-16
28-21

Steering gear assembly

29-23
30-25

High-pitched sound (squealing sound) 
occurs when steering wheel is turned 
slowly with vehicle stopped

Steering column motor

28-23

Steering wheel vibrates and noise occurs 
when steering wheel is turned with vehicle 
stopped

Steering column motor

28-23

Steering column assembly 

28-16
28-21

Symptom

Suspected Area

See page

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Steering Wheel Free Play Inspection

1. Stop vehicle and position front wheels straight ahead.
2. Slightly turn the steering wheel left and right, and check 

rotation angle of steering wheel when the wheels start to 
rotate.
Standard value of free play (rotation angle): a ≤ 15°.

3. If measured value exceeds standard value, check the steering system.

Steering Wheel Centering/Returnability Inspection

Steering wheel centering/returnability inspection should be performed during road test.
1. Perform the slow turn and sharp turn test.

Check for deviation of steering wheel steering force required during left/right turn and centering/
returnability.

2. When vehicle speed is between 20 and 30 km/h, turn the 

steering wheel either to left or right by 90° and keep it for 
1 to 2 seconds, and then release the steering wheel.  If 
steering wheel turns back more than 70°, it is determined 
that steering wheel centering/returnability is in good 
condition.

3. If steering wheel returning angle is not as specified, check the tire pressure, steering system and 

suspension system.

a

RT21280020

RT21280030

70°

70°