Toyota Corolla Hybrid (2021 year). Manual in english - part 6

333

5-10. Tips for operating the audio/visual system

COROLLA HV_U

5

Audio

■

For U.S. owners

334

5-11. Voice command system operation

COROLLA HV_U

5-11.Voice command system operation

■

Steering switch

Talk switch



Voice command system

Press the talk switch to start the 
voice command system. To can-
cel voice command, press and 
hold the talk switch.



When an Apple Car-
Play/Android Auto connec-
tion is established



Press and hold the talk switch 
to start Siri/Google Assistant. 
To cancel Siri/Google Assis-
tant, press the talk switch.



Press the talk switch to start 

the voice command system.

■

Microphone

It is unnecessary to speak 
directly into the microphone 
when giving a command.

●

Voice commands may not be rec-

ognized if:

• Spoken too quickly.

• Spoken at a low or high volume.

• The windows are open.

• Passengers are talking while 

voice commands are spoken.

• The fan speed of the air condition-

ing system is set at high.

• The air conditioning vents are 

turned towards the microphone.

●

In the following conditions, the 

system may not recognize the 

command properly and using 

voice commands may not be pos-

sible:

• The command is incorrect or 

unclear. Note that certain words, 

accents or speech patterns may 

be difficult for the system to recog-

nize.

• There is excessive background 

noise, such as wind noise.

●

Normally, it is necessary to wait 

for a beep before saying a com-

mand. To enable the ability to talk 

over prompts and say commands 

before the beep, enable the voice 

prompt interrupt function. 

(



P.295)

●

This system may not operate 

immediately after the power 

Voice command sys-

tem

The voice command sys-
tem enables the radio, 
phone dialing, etc. to be 
operated using voice com-
mands. Refer to the com-
mand list for samples of 
voice commands. (



P.337)

Using the voice command 
system

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5-11. Voice command system operation

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5

Audio

switch is in ACC or ON.

The voice command system is 
operated by saying commands 
which correspond to a sup-
ported function. To display 
examples of commands for sup-
ported functions, select a func-
tion button on the screen after 
starting the voice command sys-
tem.

1

Press the talk switch.

Voice guidance for the voice com-

mand system can be skipped by 

pressing the talk switch.

2

If “Getting Started with Voice” 
screen is displayed, select 
“OK” or press the talk switch. 
(



P.336)

3

After hearing a beep, say a 
supported command.



To display sample commands 
of the desired function, say 
the desired function or select 
the desired function button. To 
display more commands, 
select “More Commands”.



Selecting “Help” or saying 
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and 
operation methods.



Registered POIs, registered 
names in the contacts list etc., 
can be said in the place of the 
“<>” next to the commands. 
(



P.337)

For example: Say “Find a restau-
rant”, “Call John Smith” etc.



If a desired outcome is not 
shown, or if no selections are 
available, perform one of the 
following to return to the pre-
vious screen:

• Say “Go back”.

• Select 

.



To cancel voice recognition, 
select 

, say “Cancel”, or 

press and hold the talk switch.



To perform the voice com-
mand operation again, select 
“Start Over” or say “Start 
over”.



To suspend voice command 
operation, select “Pause” or 
say “Pause”. To resume the 

NOTICE

Do not touch and put a sharp 

object to the microphone. It may 

cause failure.

Voice command system 
operation

Operation from the main 
menu

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5-11. Voice command system operation

COROLLA HV_U

voice command operation, 
select “Resume” or press the 
talk switch.

●

If the system does not respond or 

the confirmation screen does not 

disappear, press the talk switch 

and try again.

●

If a voice command cannot be rec-

ognized 3 consecutive times, 

voice recognition will be canceled.

●

Voice recognition prompts can be 

changed on the voice settings 

screen. (



P.295)

This function can be used to cancel 

voice guidance by turning the voice 

prompts off. When you press the 

talk switch while using this setting, a 

beep sounds, and then you can 

immediately say a command.

●

Some voice guidance can be can-

celed by setting voice prompts to 

off. Use this setting when it is 

desirable to say a command 

immediately after pressing the talk 

switch and hearing a beep.

To increase voice recognition 
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started 
with Voice” screen. These func-
tions are only available when 
the vehicle is not moving.
The “Tutorials” and “Voice Train-
ing” functions can also be 
started on the voice settings 
screen. (



P.295)

1

Press the talk switch.

2

Select the desired item to be 
set.

Select to display the voice 
command tutorials.
Select to train the voice com-
mand system.

The user will be asked to say 10 
sample phrases. This will help the 
voice command system adapt to 
the user’s accent.

Select to prevent the screen 
from being displayed again.
Select to proceed to the 
voice command screen.

Increasing the voice rec-
ognition performance

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5-11. Voice command system operation

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5

Audio

Recognizable voice commands 
and their actions are shown 
below.



Frequently used commands 
are listed in the following 
tables.



For devices that are not 
installed to the vehicle, com-
mands relating to that device 
may not be displayed on the 
screen. Also, depending on 
other conditions, such as 
compatibility, some com-
mands may not be displayed 
on the screen.



The functions available may 
vary according to the system 
installed.



When an Apple Car-
Play/Android Auto connec-
tion is established, some 
commands will become 
unavailable.



Voice recognition language 
can be changed. (



P.291)

■

Common

■

Top menu

*

: Vehicle must be parked

Command list

Command list overview

Command list

Command

Action

“Help”

Displays exam-
ples of some of 
the available 
commands

“Go back”

Returns to the 
previous screen

“Cancel”

Cancels the 
voice command 
system

“Start over”

Returns to top 
menu screen

“Pause”

Temporarily 
pauses a voice 
session until it is 
resumed by 
pressing the talk 
switch again.

Command

Action

“Show com-
mand examples 
for <menu>”

Displays the 
command list of 
the selected 
menu

“More com-
mands”

Displays more 
commonly used 
commands

“Voice settings”

Displays Voice 
Setting screen

“Train my voice”

Displays Train 
Voice Recogni-
tion screen

*

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5-11. Voice command system operation

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■

Phone

*1

*1

:When an Apple CarPlay connec-

tion is established, this voice 
commands will be unavailable.

*2

:If the system does not recognize 

the name of a contact, create a 
voice tag. (



P.360) The name of 

a contact can also be recognized 
by adding a voice tag.

■

While in a phone call

*

*

: When an Apple CarPlay connec-

tion is established, this voice 
commands will be unavailable.

■

While incoming message 
notification is displayed

*1, 2

*1

:Full screen message notification 

must be turned on within the 
phone settings (



P.358)

*2

:When an Apple CarPlay connec-

tion is established, this voice 

Command

Action

“Call <con-
tact>”

*2

Places a call to 
the specified 
contact from the 
phone book

“Call <contact> 
<phone type>”

*2

Places a call to 
the specified 
phone type of 
the contact from 
the phone book

“Dial <phone 
number>”

Places a call to 
the specified 
phone number

“Redial”

Places a call to 
the phone num-
ber of the latest 
outgoing call

“Call back”

Places a call to 
the phone num-
ber of latest 
incoming call

“Show recent 
calls”

Displays the call 
history screen

“Send a mes-
sage to <con-
tact>”

Sends a text 
message to 
specified con-
tact from the 
phone book

Command

Action

“Send <digits>”

Sends DTMF 
tones has speci-
fied

“Mute”

Mutes the micro-
phone (far side 
cannot hear the 
conversation)

“Unmute”

Unmutes the 
microphone

Command

Action

“Read message”

Reads the 
incoming mes-
sage over the 
vehicle speakers

“Ignore”

Ignores the 
incoming mes-
sage notification

“Reply”

Initiates sending 
a reply to the 
incoming mes-
sage

“Call”

Places a call to 
the phone num-
ber of incoming 
message

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5-11. Voice command system operation

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5

Audio

commands will be unavailable.

■

Radio

*1

:A station list must be built first 

using the radio screen (



P.303)

*2

:Requires a satellite radio sub-

scription

■

Audio

*1

*1

:The audio device must be con-

nected via a USB cable to use 

Command

Action

“Tune to <fre-
quency> AM”

Changes the 
radio to the 
specified AM fre-
quency

“Tune to <fre-
quency> FM”

Changes the 
radio to the 
specified FM fre-
quency

“Play a <genre> 
station”

Changes the 
radio to an FM 
station of the 
specified genre

*1

“Tune to preset 
<1-36>”

Changes the 
radio to the 
specified preset 
radio station

“Tune to a 
<genre> satel-
lite station”

Changes the 
radio to a satel-
lite radio channel 
of the specified 
genre

*2

“Tune to <satel-
lite channel 
name>”

Changes the 
radio to the sat-
ellite radio chan-
nel with the 
specified name

*2

“Tune to chan-
nel <number> on 
XM”

Changes the 
radio to a satel-
lite radio channel 
of the specified 
number

*2

Command

Action

“Play Playlist 
<name>”

*2

Plays tracks 
from the 
selected playlist

“Play Artist 
<name>”

*2

Plays tracks 
from the 
selected artist

“Play Song 
<name>”

*2

Plays the 
selected track

“Play Album 
<name>”

*2

Plays tracks 
from the 
selected album

“Play Genre 
<name>”

*2

Plays tracks 
from the 
selected genre

“Play Composer 
<name>”

*2

Plays tracks 
from the 
selected com-
poser

“Play Podcast 
<name>”

*2

Plays tracks 
from the 
selected podcast

“Play Audiobook 
<name>”

*2

Plays tracks 
from the 
selected audio-
book

“Audio On”

Turns the 
audio/visual sys-
tem on

“Audio Off”

Turns the 
audio/visual sys-
tem off

“Change the 
audio source to 
<source name>”

Sets the source 
to the specified 
audio mode

340

5-11. Voice command system operation

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the functionality in this section

*2

:When an Apple CarPlay connec-

tion is established, this voice 
commands will be unavailable.

■

Toyota apps

*

: When an application is opened 

and is in full screen mode, press-
ing the talk switch will start the 
voice command system and com-
mands for the currently displayed 
application will be available

Commands relating to operation of 

the audio/visual system can only be 

performed when the audio/visual 

system is turned on.

Command

Action

“Launch <appli-
cation name>”

*

Activates the 
Toyota apps

341

5-12. Mobile Assistant operation

COROLLA HV_U

5

Audio

5-12.Mobile Assistant operation

●

While a phone call is active, the 

Mobile Assistant cannot be used.

●

If using the navigation feature of 

the cellular phone, ensure the 
active audio source is Bluetooth

®

 

audio or iPod in order to hear turn 

by turn direction prompts.

●

Wait for the listening beeps before 

using the Mobile Assistant.

●

The Mobile Assistant may not rec-

ognize commands in the following 

situations:

• Spoken too quickly.

• Spoken at a low or high volume.

• The windows are open.

• Passengers are talking while the 

Mobile Assistant is being used.

• The fan speed of the air condition-

ing system is set at high.

• The air conditioning vents are 

turned toward the microphone.

Mobile Assist supports the Siri 
Eyes Free Mode and Google 
App. The available features and 
functions may vary based on the 
iOS/Android version installed on 
the connected device.



Type A

1

Press and hold the talk 
switch on the steering wheel 
until Mobile Assistant screen 
is displayed.



Type B

1

Press and hold the 

 switch 

on the steering wheel until 

Mobile Assistant

The Mobile Assistant func-
tion is a voice input assist 
function. Mobile Assist sup-
ports the Siri Eyes Free 
Mode and Google App. 
(Google App can be used 
only with the corresponding 
device.) Instructions can be 
spoken into the vehicle 
microphone as if speaking a 
command to the phone. The 
content of the request is 
then interpreted by the 
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile 
Assistant, a compatible 
device must be registered 
and connected to this sys-
tem via Bluetooth

®

. 

(



P.268)

When an Apple CarPlay 
connection is established, 
this function will be unavail-
able.

Connectable devices and 
available functions

Mobile Assistant opera-
tion

342

5-12. Mobile Assistant operation

COROLLA HV_U

Mobile Assistant screen is 
displayed.

2

The Mobile Assistant can be 
used only when the following 
screen is displayed.



Type A: To cancel the Mobile 
Assistant, select “Cancel” or 
press and hold the talk switch 
on the steering wheel.
Type B: To cancel the Mobile 
Assistant, select “Cancel” or 
press and hold the 

 switch 

on the steering wheel.



Type A: To restart the Mobile 
Assistant for additional com-
mands, press the talk switch 
on the steering wheel.
Type B: To restart the Mobile 
Assistant for additional com-
mands, press the 

 switch 

on the steering wheel.

• Mobile Assistant can only be 

restarted after the system 
responds to a voice command.

• After some phone and music 

commands, the Mobile Assistant 
feature will automatically end to 
complete the requested action.



The volume of the Mobile 
Assistant can be adjusted 
using the “POWER VOLUME” 
knob or steering wheel vol-
ume control switches. The 
Mobile Assistant and phone 
call volumes are synchro-
nized.

343

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

5

Audio

5-13.Phone operation (Hands-free system for cellular phones)

The phone screen can be 
reached by the following meth-
ods:



From the “PHONE” button

Press the “PHONE” button.



From the “MENU” button

Press the “MENU” button, then 
select “Phone”.

The following functions can be 
used on phone operation:



Registering/connecting a 
Bluetooth

®

 device (



P.268)



Placing a call using the Blue-
tooth

®

 hands-free system 

(



P.348)



Receiving a call using the 
Bluetooth

®

 hands-free system 

(



P.351)



Talking on the Bluetooth

®

 

hands-free system (



P.352)

The following function can be 
used on message function:

Using the Bluetooth

®

 phone 

message function (



P.354)

The following functions can be 
made in the system:



Phone settings (



P.358)



Bluetooth

®

 settings (



P.272)

Quick reference

Phone screen operation

Bluetooth

®

 hands-free 

system operation

Message function

Setting up a phone

344

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

●

This system is not guaranteed to 
operate with all Bluetooth

®

 

devices.

●

If your cellular phone does not 
support Bluetooth

®

, this system 

cannot function.

●

In the following conditions, the 

system may not function:

• The cellular phone is turned off.

• The current position is outside the 

communication area.

• The cellular phone is not con-

nected.

• The cellular phone has a low bat-

tery.

●

Depending on the type of Blue-
tooth

®

 phone, some function is 

not available.

●

When using the hands-free sys-
tem or Bluetooth

®

 audio and 

Wi-Fi

®

 Hotspot functions at the 

same time, the following problems 

may occur:

• The Bluetooth

®

 connection may 

be cut.

• Noise may be heard on the Blue-

tooth

®

 audio playback.

• A noise may be heard during 

phone calls.

●

Bluetooth

®

 uses the 2.4 GHz fre-

quency band. If both a Wi-Fi

®

 con-

nection and Bluetooth

®

 

connection are being used simul-

taneously, each connection may 

be affected.

●

If a Bluetooth

®

 device is attempt-

ing to connect to the vehicle while 

another device is connected as a 
Bluetooth

®

 audio device or con-

nected using the hands-free sys-
tem or Wi-Fi

®

 Hotspot function, 

the communication speed may 

decrease or malfunctions may 

occur, such as image distortion or 
audio skipping. If a Bluetooth

®

 

device is connected to the system, 

the interference it may cause will 

be reduced. When carrying a 
device with its Bluetooth

®

 connec-

tion enabled, make sure to regis-

ter it to the system and connect it 
or disable its Bluetooth

®

 function.

●

When a device is connected via 
Bluetooth

®

, the Bluetooth

®

 icon 

on the status bar will be displayed 

in blue. (



P.256)

Some basics

The hands-free system 
enables calls to be made 
and received without having 
to take your hands off the 
steering wheel.

This system supports Blue-
tooth

®

. Bluetooth

®

 is a wire-

less data system that 
enables cellular phones to 
be used without being con-
nected by a cable or placed 
in a cradle.

The operating procedure of 
the phone is explained here.

When an Apple CarPlay 
connection is established, 
phone functions will be per-
formed by Apple CarPlay 
instead of the hands-free 
system.

WARNING

●

While driving, do not operate a 

cellular phone.

345

5-13. Phone operation (Hands-free system for cellular phones)

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5

Audio

To use the hands-free system 
for cellular phones, it is neces-
sary to register a cellular phone 
with the system. (



P.268)

■

Connecting a Bluetooth

®

 

device



Registering an additional 
device

1

Display the phone top 
screen. (



P.343)

2

Select “Select Device”.

3

Select “Add Device”.

When another Bluetooth

®

 device is 

connected, a confirmation screen 

will be displayed. To disconnect the 
Bluetooth

®

 device, select “Yes”.

4

Follow the steps in “Register-
ing a Bluetooth

®

 phone for 

the first time” from step 

5

. 

(



P.268)



Selecting a registered device

1

Display the phone top 
screen. (



P.343)

2

Select “Select Device”.

3

Select the desired device to 
be connected.

4

Check that a confirmation 
screen is displayed when the 
connection is complete.

If an error message is displayed, 

follow the guidance on the screen 

to try again.

■

Bluetooth

®

 phone condition 

display

The condition of the Bluetooth

®

 

phone appears on the upper 
right side of the screen. 
(



P.257)

WARNING

●

Your audio unit is fitted with 
Bluetooth

®

 antennas. People 

with implantable cardiac pace-

makers, cardiac resynchroniza-

tion therapy-pacemakers or 

implantable cardioverter defibril-

lators should maintain a reason-

able distance between 
themselves and the Bluetooth

®

 

antennas. The radio waves may 

affect the operation of such 

devices.

●

Before using Bluetooth

®

 

devices, users of any electrical 

medical device other than 

implantable cardiac pacemak-

ers, cardiac resynchronization 

therapy-pacemakers or implant-

able cardioverter defibrillators 

should consult the manufacturer 

of the device for information 

about its operation under the 

influence of radio waves. Radio 

waves could have unexpected 

effects on the operation of such 

medical devices.

NOTICE

Do not leave your cellular phone 

in the vehicle. The temperature 

inside may rise to a level that 

could damage the phone.

Registering/Connecting a 
Bluetooth

®

 phone

346

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

■

Steering switch

By pressing the phone switch, a 
call can be received or ended 
without taking your hands off the 
steering wheel.

Phone switch

• If the switch is pressed during a 

call, the call will end.

• If the switch is pressed when an 

incoming call is received, the call 
will be answered.

• If the switch is pressed during a 

call when a separate incoming 
call is waiting, the waiting call will 
be answered.

• If the switch is pressed when an 

Apple CarPlay connection is 
established, the Apple CarPlay 
phone application will be dis-
played on the system screen.

Volume control switch

• Press the “+” side to increase the 

volume.

• Press the “-” side to decrease the 

volume.

■

Microphone

The microphone is used when 
talking on the phone.

●

The other party’s voice will be 

heard from the front speakers. 

The audio/visual system will be 

muted during phone calls or when 

hands-free voice commands are 

used.

●

Talk alternately with the other 

party on the phone. If both parties 

speak at the same time, the other 

party may not hear what has been 

said. (This is not a malfunction.)

●

Keep call volume down. Other-

wise, the other party’s voice may 

be audible outside the vehicle and 

voice echo may increase. When 

talking on the phone, speak 

clearly towards the microphone.

●

The other party may not hear you 

clearly when:

• Driving on an unpaved road. 

(Making excessive traffic noise.)

• Driving at high speeds.

• The windows are open.

• The air conditioning vents are 

pointed towards the microphone.

• The sound of the air conditioning 

fan is loud.

• There is a negative effect on 

sound quality due to the phone 

and/or network being used.

Using the phone 
switch/microphone

NOTICE

Do not touch and put a sharp 

object to the microphone. It may 

cause failure.

347

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

5

Audio

Press this switch to operate the 
voice command system.

The voice command system and 
its list of commands can be 
operated. (



P.334)

The following data is stored for 
every registered phone. When 
another phone is connected, the 
following registered data cannot 
be read:



Contact data



Call history data



Favorites data



Image data



All phone settings



Message settings

When a phone’s registration is 

deleted, the above-mentioned data 

is also deleted.

A lot of personal data is regis-
tered when the hands-free sys-
tem is used. When selling or 
disposing of the vehicle, initial-
ize the data. (



P.294)

The following data in the system 
can be initialized:



Contact data



Call history data



Favorites data



Image data



All phone settings



Message settings

Once initialized, the data and set-

tings will be erased. Pay additional 

attention when initializing the data.

Voice command system

About the contacts in the 
contact list

When selling or disposing 
of the vehicle

348

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

1

Display the phone top 
screen. (



P.343)

2

Select the desired method to 
call from.

■

Calling methods from 
phone screen



By call history (



P.348)



By favorites (



P.348)



By contacts (



P.349)



By keypad (



P.350)



By message (



P.357)

■

Also the following lists are 
available from each func-
tion’s screen



By voice command system 
(



P.335)



By home screen (



P.350)

Up to 30 of the latest call history 

items (missed, incoming and 
outgoing) can be selected.

1

Display the phone top 
screen. (



P.343)

2

Select “History” and select 
the desired contact.

If the contact which is not regis-

tered on the contact list is selected, 

the name is displayed as “Unknown 

Contact”. In this case, select the 

number to make a call properly.

3

Check that the dialing screen 
is displayed.

●

The icons of call type are dis-

played.

: Missed call

: Incoming call

: Outgoing call

●

When making a call to the same 

number continuously, only the 

most recent call is listed in call his-

tory.

●

When a phone number registered 

in the contact list is received, the 

name is displayed.

●

Number-withheld calls are also 

memorized in the system.

●

International phone calls may not 

be made depending on the type of 
Bluetooth

®

 phone you have.

●

The list should group together 

consecutive entries with the same 

phone number and same call 

type. For example, two calls from 

John’s mobile would be displayed 

as follows: John (2)

Calls can be made using regis-
tered contacts which can be 

Placing a call using 

the Bluetooth

®

 

hands-free system

After a Bluetooth

®

 phone 

has been registered, a call 
can be made using the 
hands-free system. There 
are several methods by 
which a call can be made, as 
described below.

Calling methods on the 
Bluetooth

®

 phone

By call history

By favorites list

349

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

5

Audio

selected from a contact list. 
(



P.349)

1

Display the phone top 
screen. (



P.343)

2

Select “Favorites” and select 
the desired contact.

3

Select the desired number.

4

Check that the dialing screen 
is displayed.

Calls can be made by using 
contact data which is transferred 
from a registered cellular phone. 
(



P.360)

Up to 5000 contacts (maximum 
of 4 phone numbers, e-mail 
addresses and addresses per 
contact) can be registered in the 
contact list.

1

Display the phone top 
screen. (



P.343)

2

Select “Contacts” and select 
the desired contact.

3

Select the desired number.

“Add Favorite”/“Remove Favorite”: 

Select to register/remove the con-

tact in the favorites list. (



P.364, 

365)
“E-mail Addresses”: Select to dis-

play all registered e-mail addresses 

for the contact.
“Addresses”: Select to display all 

registered addresses for the con-

tact.

4

Check that the dialing screen 
is displayed.

■

For PBAP compatible Blue-
tooth

®

 phones when “Auto-

matic Transfer” is set to on 
(



P.360)

Contacts are transferred auto-
matically.

■

For PBAP compatible Blue-
tooth

®

 phones when “Auto-

matic Transfer” is set to off 
(



P.360)

1

Select the desired item.

Select to always transfer all 
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.

By contacts list

When the contact list is 
empty

350

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

2

Check that a confirmation 
screen is displayed when the 
operation is complete.

■

For PBAP incompatible but 
OPP compatible Blue-
tooth

®

 phones

1

Select the desired item.

Select to transfer the con-
tacts from the connected cel-
lular phone.
Transfer the contact data to 
the system using a Blue-
tooth

®

 phone.

Select to add a new contact 
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 

2

. 

(



P.363)

Select to cancel transferring.

●

If your cellular phone is neither 

PBAP nor OPP compatible, the 

contacts cannot be transferred 
using Bluetooth

®

. But the contacts 

can be transferred from USB 

device. (



P.363)

●

Depending on the type of Blue-
tooth

®

 phone:

• It may be necessary to perform 

additional steps on the phone 

when transferring contact data.

• The registered image in the con-

tact list may not transfer depend-
ing on the type of Bluetooth

®

 

phone connected.

1

Display the phone top 
screen. (



P.343)

2

Select “Keypad” and enter 
the phone number.

3

Select 

 or press the 

 

switch on the steering wheel.

4

Check that the dialing screen 
is displayed.

Depending on the type of Blue-
tooth

®

 phone being connected, it 

may be necessary to perform addi-

tional steps on the phone.

1

Display the home screen. 
(



P.262)

2

Select the desired contact.

3

Check that the dialing screen 
is displayed.

■

Registering a new contact

1

Select and hold the screen 
button to add a contact.

2

Select the desired contact.

3

Select the desired number.

●

If there is no contact in the con-

tacts list, the contacts cannot be 

registered at the home screen.

●

The contact cannot be registered 

at the home screen while driving.

By keypad

By home screen

351

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

5

Audio

1

Select “Answer” or press the 

 switch on the steering 

wheel to talk on the phone.

“Decline”: Select to refuse to 
receive the call.
To adjust the volume of a received 
call: Turn the “POWER VOLUME” 
knob, or use the volume control 
switch on the steering wheel.

●

The contact image picture can be 

displayed only when the vehicle is 

not moving.

●

During international phone calls, 

the other party’s name or number 

may not be displayed correctly 

depending on the type of Blue-
tooth

®

 phone you have.

●

The incoming call display mode 

can be set. (



P.359)

●

The ringtone that has been set in 

the sound settings screen can be 

heard when there is an incoming 

call. Depending on the type of 

Bluetooth

®

 phone, both the sys-

tem and Bluetooth

®

 phone may 

ring simultaneously when there is 

an incoming call. (



P.358)

Receiving a call using 

the Bluetooth

®

 

hands-free system

When a call is received, the 
following screen is dis-
played with a sound.

Incoming calls

352

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

Select to display the keypad 
to send tones. (



P.352)

Select to send tones. This 
button only appears when a 
number that contains a (w) is 
dialed in hands-free mode. 
(



P.352)

Select to adjust your voice 
volume that the other party 
hears from their speaker. 
(



P.353)

Select to mute your voice to 
the other party.
Select to change handset 
modes between hands-free 
and cellular phone.
Select to put a call on hold.
To cancel this function, select 

“Activate”.
Select to hang up the phone.

●

Changing from hands-free call to 

cellular phone call is not possible 

while driving.

●

Only when the vehicle is not mov-

ing, the contact image can be dis-

played.

●

When cellular phone call is 

changed to hands-free call, the 

hands-free screen will be dis-

played and its functions can be 

operated on the screen.

●

Changing between cellular phone 

call and hands-free call can be 

performed by operating the cellu-

lar phone directly.

●

Transferring methods and opera-

tions will be different depending 

on the type of cellular phone you 

have.

●

For the operation of the cellular 

phone, see the manual that 

comes with it.

■

By keypad

This operation cannot be per-
formed while driving.

1

Select “0-9”.

2

Enter the desired number.

■

By selecting “Release 
Tones”

“Release Tones” appear when a 
continuous tone signal (s) con-
taining a (w) is registered in the 
contact list.
This operation can be per-
formed while driving.
Select “Release Tones”.

Talking on the Blue-

tooth

®

 hands-free sys-

tem

While talking on the phone, 
the following screen is dis-
played. The operations out-
lined below can be 
performed on this screen.

Call screen operation

Sending tones

353

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

5

Audio

●

A continuous tone signal is a char-

acter string that consists of num-

bers and the characters “p” or “w”. 

(e.g. 056133w0123p#1)

●

When the “p” pause tone is used, 

the tone data up until the next 

pause tone will be automatically 

sent after 2 seconds have 

elapsed. When the “w” pause tone 

is used, the tone data up until the 

next pause tone will be automati-

cally sent after a user operation is 

performed.

●

Release tones can be used when 

automated operation of a phone 

based service such as an answer-

ing machine or bank phone ser-

vice is desired. A phone number 

with continuous tone signals can 

be registered in the contact list.

●

Tone data after a “w” pause tone 

can be operated by voice com-

mand during a call.

1

Select “Transmit Volume”.

2

Select the desired level for 
the transmit volume.

3

Select 

 to display previ-

ous screen.

●

The sound quality of the voice 

heard from the other party’s 

speaker may be negatively 

impacted.

●

“Transmit Volume” is dimmed 

when mute is on.



When there are no calls on 
hold during a call: “Hold” is 
displayed. When selected, the 

current call is placed on hold.



When there is no current call, 
but there is a call on hold: 
“Activate” is displayed. When 
selected, the system switches 
to the call that was on hold.



When there is another call on 
hold during a call: “Swap 
Calls” is displayed. When 
selected, the current call is 
placed on hold, and the sys-
tem switches to the call that 
was on hold.

This function may not be available 

depending on the type of cellular 

phone.

When a call is interrupted by a 
third party while talking, the 
incoming screen is displayed.

Select “Answer” or press the 

 

switch on the steering wheel to 
start talking with the other party.



To refuse to receive the call: 
Select “Decline”.



Each time “Swap Calls” is 
selected, the party who is on 
hold will be switched.

This function may not be available 
depending on the type of Bluetooth

®

 

phone.

Transmit volume setting

Switching calls while a 
call is in progress

Incoming call waiting

354

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

1

Display the phone top 
screen. (



P.343)

2

Select “Message”.

A confirmation message appears 

when the “Automatic Message 

Transfer” function is set to off 

(



P.366), select “Yes”.

3

Check that the message 
screen is displayed.

“Phone”: Select to change to phone 

mode.



The account name is dis-
played on the left side of 
screen.



Account names are the 

names of the accounts that 
exist on the currently con-
nected phone.



The following functions can 
be used on message function:

• Receiving a message 

(



P.354)

• Checking messages 

(



P.355)

• Replying to a message (dicta-

tion reply) (



P.356)

• Replying to a message (quick 

reply) (



P.356)

• Calling the message sender 

(



P.357)

• Message settings (



P.366)

When an e-mail/SMS/MMS is 
received, the incoming message 
screen pops up with sound and 
is ready to be operated on the 
screen.

Select to check the message.
Select to not open the mes-
sage.
Select to call the message 
sender.

●

Depending on the type of Blue-

Bluetooth

®

 phone 

message function

Received messages can be 
forwarded from the con-
nected Bluetooth

®

 phone, 

enabling checking and 
replying using the system.

Depending on the type of 
Bluetooth

®

 phone con-

nected, received messages 
may not be transferred to 
the system.

If the phone does not sup-
port the message function, 
this function cannot be 
used. Even when the sup-
ported phone is used, reply 
function may not be used.

Displaying the message 
screen

Receiving a message

355

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

5

Audio

tooth

®

 phone used for receiving 

messages, or its registration sta-

tus with the system, some infor-

mation may not be displayed.

●

The pop-up screen is separately 

available for incoming e-mail and 

SMS/MMS messages under the 

following conditions:

E-mail:
• “Incoming E-mail Display” is set to 

“Full Screen”. (



P.359)

• “E-mail Notification Pop-up” is set 

to on. (



P.359)

SMS/MMS:
• “Incoming SMS/MMS Display” is 

set to “Full Screen”. (



P.359)

• “SMS/MMS Notification Pop-up” is 

set to on. (



P.359)

●

Depending on the type of Blue-
tooth

®

 phone being connected, 

E-Mail function cannot be used via 
Bluetooth

®

.

1

Display the message screen. 
(



P.354)

2

Select a desired account 
name.

3

Select the desired message 
from the list.

4

Check that the message is 
displayed.

Select to call the message 

sender.
Select to have messages 
read out.
To cancel this function, select 
“Stop”.
When “Automatic Message 
Readout” is set to on, mes-
sages will be automatically 
read out. (



P.366)

Select to display the previous 
or next message.
This function can be chosen 
the method to reply mes-
sage with “Dictation” or 
“Quick Message”.

●

Reading a text message is not 

available while driving.

●

Depending on the type of Blue-
tooth

®

 phone being connected, 

this function cannot be used.

●

Depending on the type of Blue-
tooth

®

 phone being connected, it 

may be necessary to perform 

additional steps on the phone.

●

Messages are displayed in the 

appropriate connected Blue-
tooth

®

 phone’s registered mail 

address folder. Select the desired 

folder to be displayed.

●

Only received messages on the 
connected Bluetooth

®

 phone can 

be displayed.

●

The text of the message is not dis-

played while driving.

●

Turn the “POWER VOLUME” 

knob, or use the volume control 

switch on the steering wheel to 

adjust the message read out vol-

ume.

●

“Subject:” field is not shown on 

SMS case.

●

E-mail only: Select “Mark Unread” 

Checking received mes-
sages

356

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

or “Mark Read” to mark mail 

unread or read on the message 

screen.

This function is available when 

“Update Message Read Status on 

Phone” is set to on. (



P.366)

*

: If equipped

1

Display the message screen. 
(



P.354)

2

Select the desired message 
from the list.

3

Select “Reply”.

4

Select “Dictation”.

5

When the “Say Your Mes-
sage” screen is displayed, 
speak message that you 
want to send.

6

Select “Send” to send mes-
sage.

“Cancel”: Select to cancel sending 

the message.
“Retry”: Select to retry speaking 

message that you want to send.
While the message is being sent, a 

sending message screen is dis-

played.

7

Check that a confirmation 
screen is displayed when the 
operation is complete.

If an error message is displayed, 

follow the guidance on the screen 

to try again.

15 messages have already 

been stored.

1

Display the message screen. 
(



P.354)

2

Select the desired message 
from the list.

3

Select “Reply”.

4

Select “Quick Message”.

5

Select the desired message.

: Select to edit the message. 

(



P.356)

6

Select “Send”.

“Cancel”: Select to cancel sending 

the message.
While the message is being sent, a 

sending message screen is dis-

played.

7

Check that a confirmation 
screen is displayed when the 
operation is complete.

If an error message is displayed, 

follow the guidance on the screen 

to try again.

Depending on the type of Blue-
tooth

®

 phone, reply function is not 

available.

■

Editing quick reply mes-
sages

This operation cannot be per-
formed while driving.

1

Select 

 corresponding to 

the desired message to edit.

2

Select “OK” when editing is 
completed.

To reset the edited quick reply mes-

sages, select “Default”.

Replying to a message 
(dictation reply)

*

Replying to a message 
(quick reply)

357

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA HV_U

5

Audio

Calls can be made to an 
e-mail/SMS/MMS message 
sender’s phone number.
This operation can be per-
formed while driving.

■

Calling from 
e-mail/SMS/MMS message 
display

1

Display the message screen. 
(



P.354)

2

Select the desired message.

3

Select 

, or press the 

 

switch on the steering wheel.

If there are 2 or more phone num-

bers, select the desired number.

4

Check that the dialing screen 
is displayed.

■

Calling from a number 
within a message

Calls can be made to a number 
identified in a message’s text 
area.
This operation cannot be per-
formed while driving.

1

Display the message screen. 
(



P.354)

2

Select the desired message.

3

Select the text area.

Identified phone numbers con-

tained in the message are dis-

played in blue text.

4

Select the desired number.

5

Check that the dialing screen 
is displayed.

A series of numbers may be recog-

nized as a phone number. Addition-

ally, some phone numbers may not 

be recognized, such as those for 

other countries.

■

Calling from the incoming 
message screen

For detail, refer to “Receiving a 
message”. (



P.354)

Calling the message 
sender

358

5-14. Phone settings

COROLLA HV_U

5-14.Phone settings

1

Press the “MENU” button.

2

Select “Setup”.

3

Select “Phone”.

4

Select the desired item to be 
set.

Connecting a Bluetooth

®

 

device and editing the Blue-
tooth

®

 device information 

(



P.272, 276)

Sound settings

*

 (



P.358)

Notification settings

*

 

(



P.359)

Contact/call history settings

*

 

(



P.360)

Message settings

*

 (



P.366)

*

: This operation cannot be per-

formed while driving.

The call and ringtone volume 
can be adjusted. A ringtone can 
be selected.

1

Display the phone settings 
screen. (



P.358)

2

Select “Sounds”.

3

Select the desired item to be 
set.

Select to set the desired ring-
tone.
Select “-” or “+” to adjust the 
ringtone volume.
Select “-” or “+” to adjust the 
default volume of the other 
party’s voice.

Setup

Displaying the phone set-
tings screen

Phone settings screen

Sounds settings screen

359

5-14. Phone settings

COROLLA HV_U

5

Audio

Select to set the desired 
incoming e-mail tone.
Select to set the desired 
incoming SMS/MMS tone.
Select “-” or “+” to adjust the 
incoming SMS/MMS tone 
volume.
Select “-” or “+” to adjust the 
incoming e-mail tone volume.
Select “-” or “+” to adjust the 
message readout volume.
Select to reset all setup 
items.

Depending on the type of Blue-
tooth

®

 phone, certain functions may 

not be available.

1

Display the phone settings 
screen. (



P.358)

2

Select “Notifications”.

3

Select the desired item to be 
set.

Select to change the incom-
ing call display.

“Full Screen”: When a call is 
received, the incoming call screen 
is displayed and can be operated 
on the screen.
“Drop-down”: A message is dis-
played at the top of the screen.

Select to set the SMS/MMS 
notification pop-up on/off.
Select to change the incom-
ing SMS/MMS display.
“Full Screen”: When an 
SMS/MMS message is 
received, the incoming 
SMS/MMS display screen is 
displayed and can be oper-
ated on the screen.
“Drop-down”: When an 
SMS/MMS message is 
received, a message is dis-
played at the top of the 

Notifications settings 
screen

360

5-14. Phone settings

COROLLA HV_U

screen.
Select to set the e-mail notifi-
cation pop-up on/off.
Select to change the incom-
ing e-mail display.
“Full Screen”: When an 
e-mail is received, the incom-
ing e-mail display screen is 
displayed and can be oper-
ated on the screen.
“Drop-down”: When an 
e-mail is received, a mes-
sage is displayed at the top 
of the screen.
Select to set display of the 
contact/history transfer com-
pletion message on/off.
Select to reset all setup 
items.

Depending on the type of Blue-
tooth

®

 phone, these functions may 

not be available.

Contacts can be transferred 
from a Bluetooth

®

 phone to this 

system. Contacts and favorites 
can be added, edited and 
deleted. Also, the call history 
can be deleted.

1

Display the phone settings 
screen. (



P.358)

2

Select “Contacts/Call His-
tory”.

3

Select the desired item to be 
set.

For PBAP compatible Blue-
tooth

®

 phones: Select to 

change the contact/history 
transfer settings. (



P.361)

Select to update contacts 
from the connected device. 
(



P.361)

Select to sort contacts by the 
first name or last name field.
Select to add contacts to the 
favorites list. (



P.364)

Select to delete contacts 
from the favorites list. 
(



P.364)

Select to clear the call his-
tory.

*

Select to add new contacts to 
the contact list.

*

 (



P.363)

Select to edit contacts in the 

Contacts/Call history set-
tings screen

361

5-14. Phone settings

COROLLA HV_U

5

Audio

contact list.

*

 (



P.364)

Select to delete contacts 
from the contact list.

*

 

(



P.364)

Select to set the voice tags. 
(



P.365)

Select to reset all setup 
items.

*

: For PBAP compatible Bluetooth

®

 

phones, this function is available 
when “Automatic Transfer” is set 
to off. (



P.361)

●

Depending on the type of Blue-
tooth

®

 phone, certain functions 

may not be available.

●

Contact data is managed inde-

pendently for every registered 

phone. When one phone is con-

nected, another phone’s regis-

tered data cannot be read.

The automatic contact/history 
function is available for PBAP 
compatible Bluetooth

®

 phones 

only.

1

Select “Automatic Transfer”.

2

Select the desired item to be 
set.

Select to set automatic con-
tact/history transfer on/off. 
When set to on, the phone’s 
contact data and history are 
automatically transferred.
Select to update contacts 
from the connected phone. 
(



P.361)

Select to set the transferred 
contact image display on/off.
Only when the vehicle is not 
moving, the contact image 
can be displayed.
Select to reset all setup 
items.

■

Updating contacts from 
phone

1

Select “Update Now”.

Contacts are transferred automati-

cally.

2

Check that a confirmation 
screen is displayed when the 
operation is complete.



This operation may be unnec-
essary depending on the type 
of Bluetooth

®

 phone.



If another Bluetooth

®

 device 

is connected when transfer-
ring contact data, depending 
on the phone, the connected 
Bluetooth

®

 device may need 

to be disconnected.



Depending on the type of 
Bluetooth

®

 phone being con-

nected, it may be necessary 
to perform additional steps on 
the phone.

Setting automatic con-
tact/history transfer

362

5-14. Phone settings

COROLLA HV_U

■

Updating the contacts in a 
different way (from the call 
history screen)

*

1

Display the phone top 
screen. (



P.343)

2

Select “History” and select a 
contact not yet registered in 
the contact list.

3

Select “Update Contact”.

4

Select the desired contact.

5

Select a phone type for the 
phone number.

*

: For PBAP compatible Bluetooth

®

 

phones, this function is available 
when “Automatic Transfer” is set 
to off. (



P.360)

When an Android Auto connec-
tion is established, this function 
will be unavailable.

*

*

: This function is not made avail-

able in some countries or areas.



When the contact is not regis-
tered

1

Select “Transfer Contacts 
from Device”.

2

Select “From Phone (Blue-
tooth)”.

3

Transfer the contact data to 
the system using a Blue-
tooth

®

 phone.



This operation may be unnec-
essary depending on the type 
of Bluetooth

®

 phone.



To cancel this function, select 
“Cancel”.

4

Check that a confirmation 
screen is displayed when the 
operation is complete.



When the contact is regis-
tered

1

Select “Transfer Contacts 
from Device”.

2

Select “From Phone (Blue-
tooth)”.

3

Select “Replace Contacts” or 
“Add Contact”.

“Replace Contacts”: Select to trans-

fer the contact from the connected 

cellular phone and replace the cur-

rent one.
“Add Contact”: Select to transfer 

the desired contact data from the 

connected cellular phone to add to 

the current one.

4

Transfer the contact data to 
the system using a Blue-
tooth

®

 phone.



This operation may be unnec-
essary depending on the type 
of Bluetooth

®

 phone.



To cancel this function, select 
“Cancel”.

5

Check that a confirmation 
screen is displayed when the 
operation is complete.

Transfer contacts from 
device

From phone (OPP compati-
ble Bluetooth

®

 phones only)

363

5-14. Phone settings

COROLLA HV_U

5

Audio

Backed-up contact data (vCard 
formatted) can be transferred 
from USB device or Bluetooth

®

 

phone to this system.

1

Connect a USB device. 
(



P.300)

2

Select “Transfer Contacts 
from Device”.

3

Select “From USB”.

4

Select “USB 1” or “USB 2” 
when the multiple USB 
devices are connected. If a 
USB device is connected, 
skip this procedure.

5

Select “Replace Contacts” or 
“Add Contact”. If the contact 
is already registered, skip 
this procedure.

“Replace Contacts”: Select to trans-

fer the contact from the connected 
USB device or Bluetooth

®

 phone 

and replace the current one.
“Add Contact”: Select to transfer 

the desired contact data from the 

connected USB device or Blue-
tooth

®

 phone to add to the current 

one.

6

Select a desired file from 
vCard file list.

7

Check that a confirmation 
screen is displayed when the 
operation is complete.

●

Depending on the type of Blue-
tooth

®

 phone used and number of 

files, it may take time to display 

vCard file lists and download con-

tacts.

●

Downloading may not complete 

correctly in the following cases:

• If the power switch is turned off 

during downloading.

• If the USB device or Bluetooth

®

 

phone is removed before down-

loading is complete.

New contact data can be regis-
tered.
Up to 4 numbers per person can 
be registered. For PBAP com-
patible Bluetooth

®

 phones, this 

function is available when “Auto-
matic Transfer” is set to off. 
(



P.360)

1

Select “New Contact”.

2

Enter the name and select 
“OK”.

3

Enter the phone number and 
select “OK”.

4

Select the phone type for the 
phone number.

5

To add another number to 
this contact, select “Yes”.

■

Registering a new contact 
in a different way (from the 
call history screen)

1

Display the phone top 
screen. (



P.343)

2

Select “History” and select a 
contact not yet registered in 
the contact list.

3

Select “Add to Contacts”.

4

Follow the steps in “Register-
ing a new contact to the con-

From USB device

Registering a new contact 
to the contacts list

364

5-14. Phone settings

COROLLA HV_U

tacts list” from step 

2

. 

(



P.363)

For PBAP compatible Blue-
tooth

®

 phones, this function is 

available when “Automatic 
Transfer” is set to off. (



P.360)

1

Select “Edit Contact”.

2

Select the desired contact.

3

Select 

 next to the name 

or desired number.

4

Enter the name or the phone 
number and select “OK”.

For PBAP compatible Blue-
tooth

®

 phones, this function is 

available when “Automatic 
Transfer” is set to off. (



P.360)

1

Select “Delete Contacts”.

2

Select the desired contact 
and select “Delete”.

3

Select “Yes” when the confir-
mation screen appears.

●

Multiple data can be selected and 

deleted at the same time.

●

When a Bluetooth

®

 phone is 

deleted, the contact data will be 

deleted at the same time.

Up to 15 contacts (maximum of 
4 numbers per contact) can be 
registered in the favorites list.

■

Registering the contacts in 
the favorites list

1

Select “Add Favorite”.

2

Select the desired contact to 
add to the favorites list.

Dimmed contacts are already 

stored as a favorite.

3

Check that a confirmation 
screen is displayed when the 
operation is complete.



When 15 contacts have 
already been registered to the 
favorites list

1

When 15 contacts have 
already been registered to 
the favorites list, a registered 
contact needs to be replaced.
Select “Yes” when the confir-
mation screen appears to 
replace a contact.

2

Select the contact to be 
replaced.

3

Check that a confirmation 
screen is displayed when the 
operation is complete.

■

Registering contacts in the 
favorites list in a different 
way (from the contact 
details screen)

1

Display the phone top 
screen. (



P.343)

2

Select “Contacts” and select 
the desired contact.

3

Select “Add Favorite”.

4

Check that a confirmation 
screen is displayed when the 
operation is complete.

Editing the contact data

Deleting the contact data

Favorites list setting

365

5-14. Phone settings

COROLLA HV_U

5

Audio

■

Deleting the contacts in the 
favorites list

1

Select “Remove Favorite”.

2

Select the desired contacts 
and select “Remove”.

3

Select “Yes” when the confir-
mation screen appears.

4

Check that a confirmation 
screen is displayed when the 
operation is complete.

■

Deleting contacts in the 
favorites list in a different 
way (from the contact 
details screen)

1

Display the phone top 
screen. (



P.343)

2

Select “Favorites” or “Con-
tacts” and select the desired 
contact to delete.

3

Select “Remove Favorite”.

4

Select “Yes” when the confir-
mation screen appears.

5

Check that a confirmation 
screen is displayed when the 
operation is complete.

Calls can be made by saying the 
voice tag of a registered contact 
in the contact list. (



P.334)

1

Select “Manage Voice Tags”.

2

Select the desired item to be 
set.

Select to register a new voice 
tag. (



P.365)

Select to edit a voice tag. 
(



P.365)

Select to delete a voice tag. 
(



P.366)

■

Registering a voice tag

Up to 50 voice tags can be reg-
istered.

1

Select “New”.

2

Select the desired contact to 
register a voice tag for.

3

Select “REC” and record a 
voice tag.

When recording a voice tag, do so 

in a quiet area.
“Play”: Select to play the voice tag.

4

Select “OK” when voice tag 
registration is complete.

■

Editing a voice tag

1

Select “Edit”.

2

Select the desired contact to 
edit.

3

Follow the steps in “Register-
ing a voice tag” from step 

3

. 

(



P.365)

Setting voice tags

366

5-14. Phone settings

COROLLA HV_U

■

Deleting the voice tag

1

Select “Delete”.

2

Select the desired contact 
and select “Delete”.

3

Select “Yes” when the confir-
mation screen appears.

●

Multiple data can be selected and 

deleted at the same time.

●

Voice tags are deleted when the 

set language of the system is 

changed. (



P.291)

1

Display the phone settings 
screen. (



P.358)

2

Select “Messaging”.

3

Select the desired item to be 
set.

Select to set automatic mes-
sage transfer on/off.
Select to set automatic mes-
sage readout on/off.
Select to set updating mes-
sage read status on phone 
on/off.
Select to set display of mes-
saging account names on the 
message screen on/off.
When set to on, messaging 

account names used on the 
cellular phone will be dis-
played.
Select to set adding the vehi-
cle signature to outgoing 
messages on/off.
The vehicle signature can be 
edited. (



P.366)

Select to reset all setup 
items.

Depending on the phone, these 

functions may not be available.

1

Select “Vehicle Signature”.

2

Select the desired item to be 
set.

Select to set adding the vehi-
cle signature to outgoing 
messages on/off.
Select to edit the vehicle sig-
nature. (



P.366)

Select to reset all setup 
items.

■

Editing vehicle signature

1

Select “Edit Vehicle Signa-
ture”.

Message settings screen

Vehicle signature settings

367

5-14. Phone settings

COROLLA HV_U

5

Audio

2

Enter desired signature with 
using keyboard.

3

Select “OK”.

4

Select “OK” on the confirma-
tion screen, or select “Edit 
Again” when it needs to 
amend.

368

5-15. What to do if... (Bluetooth

®

)

COROLLA HV_U

5-15.What to do if... (Bluetooth®)

■

When using the hands-free 
system with a Bluetooth

®

 

device

The hands-free system or Blue-
tooth

®

 device does not work.

■

When registering/connect-
ing a cellular phone

A cellular phone cannot be reg-
istered.

Troubleshooting

If there is a problem with the 
hands-free system or a 
Bluetooth

®

 device, first 

check the table below.

Troubleshooting

Likely cause

Solution

The connected 
device may not 
be a compatible 
Bluetooth

®

 cellu-

lar phone.

For a list of spe-
cific devices 
which operation 
has been con-
firmed on this 
system, check 
with your Toyota 
dealer or the fol-
lowing website: 
https://www.
toyota.com/
audio-
multimedia in the 
United States, 
https://www.
toyota.ca/
connected in 
Canada, and 
http://www.
toyotapr.com/
audio-
multimedia in 
Puerto Rico

The Bluetooth

®

 

version of the 
connected cellu-
lar phone may 
be older than the 
specified ver-
sion.

Use a cellular 
phone with Blue-
tooth

®

 version 

2.0 or higher 
(recommended: 
Ver. 4.1 +EDR or 
higher). 
(



P.271)

369

5-15. What to do if... (Bluetooth

®

)

COROLLA HV_U

5

Audio

A Bluetooth

®

 connection can-

not be made.

■

When making/receiving a 
call

A call cannot be made/received.

■

When using the phonebook

Phonebook data cannot be 
transferred manually/automati-
cally.

Likely cause

Solution

An incorrect 
passcode was 
entered on the 
cellular phone.

Enter the correct 
passcode on the 
cellular phone.

The registration 
operation has 
not been com-
pleted on the cel-
lular phone side.

Complete the 
registration oper-
ation on the cel-
lular phone 
(approve regis-
tration on the 
phone).

Old registration 
information 
remains on 
either this sys-
tem or the cellu-
lar phone.

Delete the exist-
ing registration 
information from 
both this system 
and the cellular 
phone, then reg-
ister the cellular 
phone you wish 
to connect to this 
system. 
(



P.275)

Likely cause

Solution

Another Blue-
tooth

®

 device is 

already con-
nected.

Manually con-
nect the cellular 
phone you wish 
to use to this 
system. 
(



P.272)

Bluetooth

®

 func-

tion is not 
enabled on the 
cellular phone.

Enable the Blue-
tooth

®

 function 

on the cellular 
phone.

Automatic Blue-

tooth

®

 connec-

tion on this 

system is set to 

off.

Set automatic 
Bluetooth

®

 con-

nection on this 
system to on 
when the power 
switch is in ACC 
or ON. (



P.277)

Preferred device 
settings function 
on this system is 
set to on.

Set preferred 
device settings 
function on this 
system to off. 
(



P.278)

Set the desired 
cellular phone to 
the highest auto-
matic connec-
tion priority. 
(



P.278)

Likely cause

Solution

Your vehicle is in 
a 

 area.

Move to where 

 no longer 

appears on the 
display.

Likely cause

Solution

370

5-15. What to do if... (Bluetooth

®

)

COROLLA HV_U

Phonebook data cannot be 
edited.

■

When using the Bluetooth

®

 

message function

Messages cannot be viewed.

New message notifications are 
not displayed.

Likely cause

Solution

The profile ver-
sion of the con-
nected cellular 
phone may not 
be compatible 
with transferring 
phonebook data.

For a list of spe-
cific devices 
which operation 
has been con-
firmed on this 
system, check 
with your Toyota 
dealer or the fol-
lowing website: 
https://www.
toyota.com/
audio-
multimedia in the 
United States, 
https://www.
toyota.ca/
connected in 
Canada, and 
http://www.
toyotapr.com/
audio-
multimedia in 
Puerto Rico

Automatic con-
tact transfer 
function on this 
system is set to 
off.

Set automatic 
contact transfer 
function on this 
system to on. 
(



P.361)

Passcode has 
not been entered 
on the cellular 
phone.

Enter the pass-
code on the cel-
lular phone if 
requested 
(default pass-
code: 1234).

Transfer opera-
tion on the cellu-
lar phone has 
not completed.

Complete trans-
fer operation on 
the cellular 
phone (approve 
transfer opera-
tion on the 
phone).

Likely cause

Solution

Automatic con-
tact transfer 
function on this 
system is set to 
on.

Set automatic 
contact transfer 
function on this 
system to off. 
(



P.361)

Likely cause

Solution

Message trans-
fer is not enabled 
on the cellular 
phone.

Enable mes-
sage transfer on 
the cellular 
phone (approve 
message trans-
fer on the 
phone).

Automatic trans-
fer function on 
this system is set 
to off.

Set automatic 
transfer function 
on this system to 
on. (



P.361)

Likely cause

Solution

Notification of 
SMS/MMS/E-ma
il reception on 
this system is set 
to off.

Set notification of 
SMS/MMS/E-ma
il reception on 
this system to 
on. (



P.359)

Automatic mes-
sage transfer 
function is not 
enabled on the 
cellular phone.

Enable auto-
matic transfer 
function on the 
cellular phone.

371

5-15. What to do if... (Bluetooth

®

)

COROLLA HV_U

5

Audio

■

In other situations

The Bluetooth

®

 connection sta-

tus is displayed at the top of the 
screen each time the power 
switch is in ACC or ON.

Even though all conceivable 
measures have been taken, the 
symptom status does not 
change.

For details, refer to the owner’s 

manual that came with the cellular 

phone.

Likely cause

Solution

Connection con-
firmation display 
on this system is 
set to on.

To turn off the 
display, set con-
nection confir-
mation display 
on this system to 
off. (



P.278)

Likely cause

Solution

The cellular 
phone is not 
close enough to 
this system.

Bring the cellu-
lar phone closer 
to this system.

Radio interfer-
ence has 
occurred.

Turn off Wi-Fi

®

 

devices or other 
devices that may 
emit radio 
waves.

The cellular 
phone is the 
most likely cause 
of the symptom.

Turn the cellular 
phone off, 
remove and rein-
stall the battery 
pack, and then 
restart the cellu-
lar phone.

Enable the cellu-
lar phone’s Blue-
tooth

®

 

connection.

Stop the cellular 
phone’s security 
software and 
close all applica-
tions.

Before using an 
application 
installed on the 
cellular phone, 
carefully check 
its source and 
how its opera-
tion might affect 
this system.

Likely cause

Solution

372

5-16. Connected Services Overview

COROLLA HV_U

5-16.Connected Services Overview



Audio Plus

Owners of this system should 
refer to the “NAVIGATION AND 
MULTIMEDIA SYSTEM 
OWNER’S MANUAL”.

●

Each function is available in the 

following areas:

• Toyota apps is available in the 

contiguous United States, Wash-

ington D.C., Alaska, Hawaii, 

Puerto Rico and Canada.

• Toyota apps is not available in the 

United States Virgin Islands.

• Wi-Fi

®

 Hotspot is available in the 

contiguous United States, Wash-

ington D.C.,Alaska and Hawaii.

• Wi-Fi

®

 Hotspot is not available in 

Puerto Rico, Canada, and in the 

United States Virgin Islands.

• Safety Connect features include:

Automatic Collision Notification, 

Emergency Assistance, S.O.S, 

Stolen Vehicle Location (available 

in the contiguous United States, 

Washington D.C., Hawaii, Alaska, 

Puerto Rico and Canada) and 

Enhanced Roadside Assistance 

(available in the contiguous 

United States, Washington D.C., 

Alaska, Puerto Rico and Canada).

• Safety Connect is not available in 

the United States Virgin Islands.

• Service Connect is available in the 

contiguous United States, Wash-

ington D.C., Alaska, Hawaii, the 

United States Virgin Islands, 

Puerto Rico and Canada.

●

Connected services functionality 

is dependent upon network recep-

tion level and signal strength.



The functions included are 
classified into the following 
four types.

• Type A: Function achieved by 

using a smart phone or an 
embedded cellular device in the 
vehicle (DCM: Data Communica-
tion Module) and the system

• Type B: Function achieved by 

using DCM and the system

• Type C: Function achieved by 

using DCM

• Type D: Function achieved by 

using DCM and a smartphone

Functional overview

Toyota Connected hotspot 
includes Toyota apps, 
Wi-Fi

®

 Hotspot, Safety Con-

nect and Service Connect.

Functional overview

Function

Type

Toyota apps

Type A

Wi-Fi

®

 Hotspot

Type B

Safety Connect

Type C

Service Connect

Type D

373

5-16. Connected Services Overview

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5

Audio

*

: If equipped

Content provider

Type A: Function achieved by using a smart 
phone or DCM

*

Of the functions included with Connected Services, the Toyota 
apps relies on the use of a smart phone or DCM.



Using a smart phone

• Toyota audio multimedia system enables applicable apps 

installed on a smart phone to be displayed on and operated from 
the screen via a Bluetooth

®

.



Via DCM

• Toyota audio multimedia system enables applicable apps 

installed on the system to be displayed on and operated from the 
screen.

A few settings must be performed before Toyota apps can be 
used. (



P.379)

By using a smart phone or DCM

374

5-16. Connected Services Overview

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Provides contents to the application server.
Application server
Provides applications to the system or a smart phone.

Smart phone

*

Using the Toyota mobile application, communication is relayed 
between the system, application server and contents provider. 
The smart phone cannot be operated while communicating.
Applications
Display usable content from the content providers on the screen 
using the data connection of the connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equipped 
with an application player to run applications.
Via DCM

*

: For known compatible phones, refer to

https://www.toyota.com/connected-services in the United States,
https://www.toyota.ca/connected in Canada, and
http://www.toyotapr.com/connected-services in Puerto Rico.

The required operations to acti-
vate applications and connect a 
smart phone to the system, and 
the registration steps for the 
connected services are 
explained in this section.

■

Subscription



Toyota apps does not require 
an activation fee or monthly 
recurring fees.



Services requiring a separate 
contract can also be used.

*

*

: For details, refer to 

https://www.toyota.com/
connected-services
or call 1-800-331-4331 in the 

United States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/
connected-services
or call 1-877-855-8377 in Puerto 
Rico.

■

Availability of function



Toyota apps is available in the 
contiguous United States, 
Washington D.C., Alaska, 
Hawaii, Puerto Rico and Can-
ada.



Toyota apps is not available in 
the United States Virgin 
Islands.

●

Data usage fees may apply while 

Before using the function

375

5-16. Connected Services Overview

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5

Audio

using Toyota apps function. Con-

firm data usage fees before using 

this function.

●

For details regarding operation of 

the Toyota apps, refer to

https://www.toyota.com/

connected-services

in the United States,

https://www.toyota.ca/connected

in Canada, and

http://www.toyotapr.com/

connected-services

in Puerto Rico.

●

These functions are not made 

available in some countries or 

areas. Availability of functions of 

the Toyota apps is dependent on 

network reception level.

■

Initializing personal data

The personal data used in appli-
cations can be reset. (



P.294)

The following personal data can 
be deleted and returned to their 
default settings:



Downloaded contents



Radio stations that were lis-
tened to

Once initialized, the data and set-

tings will be erased. Pay much 

attention when initializing the data.

■

Settings required to use 
Toyota mobile application

Perform the settings in the fol-
lowing order.

1

Download the Toyota mobile 
application to your smart 
phone or the system.

2

Open the Toyota mobile 
application on your smart 
phone and follow instruc-
tions. Bluetooth

®

 Pairing is 

required.

In order to use Toyota mobile appli-

cation, the following must first be 

performed:



Register a Bluetooth

®

 phone 

with the hands-free system. 
(



P.268)

●

Applications can only be used 

when the Toyota mobile applica-

tion has been downloaded to your 

smart phone or the system, and 

the application is running.

●

Toyota mobile application opera-

tional procedures can also be con-

firmed by visiting

https://www.toyota.com/

connected-services

in the United States,

https://www.toyota.ca/connected

in Canada, and

http://www.toyotapr.com/

connected-services

in Puerto Rico.

●

If a Toyota mobile application is 

used while iPod audio/video is 

being played back, system opera-

tion may become unstable.

Preparation before using 
Toyota mobile application

376

5-16. Connected Services Overview

COROLLA HV_U

*

: If equipped

■

Subscription

After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices. A variety of subscription 
terms are available. Contact 
your Toyota dealer, or call 
1-800-331-4331 in the United 
States, 1-888-869-6828 in Can-
ada, and 1-877-855-8377 in 
Puerto Rico, for further sub-
scription details. (



P.374)

■

Availability of functions



Wi-Fi

®

 Hotspot is available in 

the contiguous United States, 
Washington D.C., Alaska and 
Hawaii.



Wi-Fi

®

 Hotspot is not avail-

able in Puerto Rico, Canada, 
and in the United States Vir-
gin Islands.

Type B: Function 

achieved by using 

DCM and the system

*

The functionality of Wi-Fi

®

 

Hotspot is made possible 
through the shared work of 
the DCM and the system.

This service is available by 
subscription and supported 
by the Toyota response cen-
ter, which operates 24 hours 
a day, 7 days a week.

For details about Wi-Fi

®

 

Hotspot:



P.280

Before using the function

377

5-16. Connected Services Overview

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5

Audio

*

: If equipped

*

: If equipped

Service Connect uses DCM to 
collect and transmit vehicle data 
that allows Toyota to provide:



Vehicle Health Report (VHR) 
(Safety Recalls, Service Cam-
paigns, Current Vehicle 
Alerts, Required Mainte-
nance, and Vehicle Condition 
Status)



Maintenance Notifications



Vehicle Alert Notifications

■

Availability of function



Service Connect is available 
in the contiguous United 
States, Washington D.C., 
Alaska, Hawaii, the United 
States Virgin Islands, Puerto 
Rico and Canada.

Type C: Function 

achieved by using 

DCM

*

The functionality of Safety 
Connect is made possible 
by the use of a DCM.

For details, (



P.73)

Type D: Function 

achieved by using 

DCM and a smart-

phone

*

The functionality of Service 
Connect is made possible 
by the use of a DCM and a 
smartphone.

For details about these ser-
vices, refer to 
https://www.toyota.com/
connected-services.

Service Connect

378

5-16. Connected Services Overview

COROLLA HV_U

●

Availability of functions of the Ser-

vice Connect is dependent on net-

work reception level.

379

5-17. Connected Services Operation

COROLLA HV_U

5

Audio

5-17.Connected Services Operation



From the “MENU” button

1

Press the “MENU” button.

2

Select “Apps”.

3

Follow the steps in “From the 
“APPS” button” from step 

3

. 

(



P.379)



From the “APPS” button

1

Press the “APPS” button.

2

Select “Apps”.

If a specific application screen is 

displayed, select “Apps” again.

3

Select the desired application 
screen button.

: Select to activate an applica-

tion.
“Update”: Select to update the 

applications. (



P.379)

“App Catalog”: Select to change the 

order of the applications. (



P.380)

: Displays the number of new 

notifications for the application

When the Toyota apps is acti-
vated, an application may need 
to be updated. To update an 
application, it is necessary to 
download update data and 
install it.

■

Downloading update

If an update is available, 
“Update” can be selected.

Toyota apps

Toyota apps is a function 
that enables certain apps 
installed on a smart phone 
or the system to be dis-
played on and operated 
from the system screen. 
Before the Toyota apps can 
be used, some setup needs 
to be performed. (



P.375)

For details about the func-
tions and services provided 
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.

Using Toyota apps

Updating an application

380

5-17. Connected Services Operation

COROLLA HV_U

1

Select “Update” on the appli-
cation screen. (



P.379)

2

Check that downloading 
starts.

“Download in Background”: Select 

to operate other functions while 

downloading.
“Cancel”: Select to cancel updating.

3

Check that downloading is 
complete.

“Later”: Select to install later. When 

this screen button is selected, the 

screen will return to the last dis-

played screen. To install the update 

data: (



P.380)

“See Detail”: Select to display 

detailed information on the update 

data.
“Install”: Select to install the update 

data. Follow the steps “Installing 

the update data” from step 

2

. 

(



P.380)

■

Installing the update data

After the downloading is com-
plete, “Update” will be changed 
to “Install”.

1

Select “Install” on the appli-
cation screen. (



P.379)

2

Select “Continue”.

“Later”: Select to postpone the 

installation of the update data and 

go back to the previous screen.

3

Check that installing is 
started.

“Install in Background”: Select to 

operate other functions while 

installing.

4

Select “OK” after the install-
ing is complete.

The Toyota apps cannot be oper-

ated while installing.

Order of the applications can be 
changed.

1

Display the application 
screen. (



P.379)

2

Select “App Catalog”.

3

Select the desired application 
to be moved.

4

Select “<<” or “>>” to move 
the application, and then 
select the done button.

When problems occur with start-
ing the application player, a 
message will appear on the 
screen. Referring to the follow-
ing items, identify the problem 
and take the suggested correc-
tive action.



“When it is safe and legal to 
do so, please ensure your 
mobile application is running 
and logged in on your phone.”

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the 

Reordering the applica-
tions

If a message appears on 
the screen

381

5-17. Connected Services Operation

COROLLA HV_U

5

Audio

phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota mobile application.



“Installation failed, please try 
again”

Installation can be attempted again 
by changing to the application 
screen and pressing the “Install” 
switch.



“Application download error. 
Please try again later.”

Downloading can be attempted 
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the 
“Download” switch again.



“Download error, some mobile 
application functions may not 
work as expected. Please 
reinitiate the download pro-
cess.”

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the 
phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota mobile application.
Please ensure your Toyota mobile 
application is running and logged in 
on your phone while vehicle is not 
moving.



“To use the services, mobile 
application needs to be run-
ning on your phone. For more 
information, please visit toy-
ota.com or call 
1-800-331-4331 in the United 
States, 1-888-869-6828 in 
Canada, and 1-877-855-8377 
in Puerto Rico.”

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the 
phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota mobile application.



“Communication unsuccess-
ful. Please try again.”

Communication was disconnected.
After a few moments, retry the 
operation.

A keyword can be entered to an 
application by the software key-
board or voice recognition func-
tion. For details about the 
functions and services provided 
by each application, refer to
https://www.toyota.com/

Entering keyword opera-
tion

382

5-17. Connected Services Operation

COROLLA HV_U

connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
The keyboard layout can be 
changed. (



P.291)

1

Display the application 
screen. (



P.379)

2

Select the desired application 
screen button.

3

Select the character entering 
space.

4

Enter a search term, and 
then select “OK”.

5

Entering characters will be 
reflected on the character 
entering space.

For details on operating the key-

board: 



P.263

1

Display the application 
screen. (



P.379)

2

Select the desired application 
screen button.

3

Press the talk switch. 
(



P.334)

4

Say the desired keyword.

Completion of the keyword will be 

detected automatically.

5

Search results will be dis-
played on the screen.

Entering a keyword using 
the software keyboard

Entering a keyword using 
the voice recognition func-
tion

383

5-18. Toyota apps settings

COROLLA HV_U

5

Audio

5-18.Toyota apps settings

1

Press the “MENU” button.

2

Select “Setup”.

3

Select “Toyota apps”.

4

Select the desired items to 
be set.

Select to set the pop up 
reminder for smart phone 
data usage. (



P.381)

Select to detect iPhone app 
automatically on/off.

Select to set the enhanced 
mode with connecting USB 
device on/off.

When an iPhone is connected while 
this setting is set to “On”, communi-
cation with devices connected to 
other USB ports may not be possi-
ble. Also, depending on the device, 
charging may not be possible.

Select to reset all setup 
items.

The data use notification 
pop-up, which indicates that the 
system will use an internet con-
nection, can be enabled/dis-
abled.

1

Display the Toyota apps set-
tings screen. (



P.383)

2

Select “Data Usage Mes-
sage”.

3

Change the setting as 
desired.

Setup

The settings of Toyota apps 
can be changed.

Displaying the Toyota 
apps settings screen

Toyota apps settings 
screen

Data use notification 
pop-up settings

384

5-18. Toyota apps settings

COROLLA HV_U

385

COROLLA HV_U

6

6

Interior

 featur

es

Interior features

.

6-1. Using the air conditioning 

system and defogger

Automatic air conditioning 

system.......................

386

Heated steering wheel/seat 

heaters ......................

393

6-2. Using the interior lights

Interior lights list ..........

395

6-3. Using the storage features

List of storage features

..................................

397

Trunk features .............

400

6-4. Other interior features

Other interior features .

401

Garage door opener....

411

386

6-1. Using the air conditioning system and defogger

COROLLA HV_U

6-1.Using the air conditioning system and defogger

Temperature control switch
Fan speed control switch
“A/C” switch
S-FLOW mode switch
Outside/recirculated air mode switch
Eco air conditioning mode switch
Airflow mode control switch
Rear window defogger and outside rear view mirror defoggers 
switch
Windshield defogger switch
Off switch
Automatic mode switch

■

Adjusting the temperature 
setting

To adjust the temperature set-
ting, turn the temperature con-
trol switch clockwise (warm) or 
counterclockwise (cool).

If “A/C” switch is not pressed, the 
system will blow ambient tempera-
ture air or heated air.

■

Setting the fan speed

To adjust the fan speed, turn the 
fan speed control switch clock-

Automatic air conditioning system

Air outlets are automatically selected and fan speed is auto-
matically adjusted according to the set temperature setting.
Also, the display and button positions will differ depending on 
the type of the system.

Air conditioning controls

387

6-1. Using the air conditioning system and defogger

COROLLA HV_U

6

Interior

 featur

es

wise (increase) or counterclock-
wise (decrease).

Pressing the off switch to turns off 
the fan.

■

Change the airflow mode

Press the airflow mode control 
switch.

The airflow mode changes as fol-
lows each time the switch is 
pressed.

1

Upper body

2

Upper body and feet

3

Feet

4

Feet and the windshield 
defogger operates

■

Switching between outside 
air and recirculated air 
modes

Press the outside/recirculated 
air mode switch.

The mode switches between out-
side air mode and recirculated air 
mode modes each time the switch 
is operated.
When recirculated air mode is 
selected, the indicator illuminates 

on the outside/recirculated air 
mode switch.

■

Set cooling and dehumidifi-
cation function

Press the “A/C” switch.

When the function is on, the indica-
tor illuminates on the “A/C” switch.

■

Defogging the windshield

Defoggers are used to defog the 
windshield and front side win-
dows.
Press the windshield defogger 
switch.

Set the outside/recirculated air 
mode switch to outside air mode if 
the recirculated air mode is used. (It 
may switch automatically.)
To defog the windshield and the 
side windows quickly, turn the air 
flow and temperature up.
To return to the previous mode, 
press the windshield defogger 
switch again when the windshield is 
defogged.
When the windshield defogger 
switch is on, the indicator illumi-
nates on the windshield defogger 
switch.

■

Defogging the rear window 
and outside rear view mir-
rors

Defoggers are used to defog the 
rear window, and to remove 
raindrops, dew and frost from 
the outside rear view mirrors.
Press the rear window and out-
side rear view mirror defoggers 
switch.

388

6-1. Using the air conditioning system and defogger

COROLLA HV_U

The defoggers will automatically 
turn off after a while.
When the rear window and outside 
rear view mirror defoggers switch is 
on, the indicator illuminates on the 
rear window and outside rear view 
mirror defoggers switch.

■

Eco air conditioning mode

The air conditioning is controlled 
with low fuel consumption priori-
tized such as reducing fan 
speed, etc.
Press the eco air conditioning 
mode switch.

When the eco air conditioning 
mode is on, the indicator illumi-
nates on the eco air conditioning 
mode switch.

■

When the outside temperature 

exceeds 75°F (24°C) and the air 

conditioning system is on

●

In order to reduce the air condi-

tioning power consumption, the air 

conditioning system may switch to 

recirculated air mode automati-

cally. This may also reduce fuel 

consumption.

●

Recirculated air mode is selected 

as a default mode when the power 

switch is turned to ON.

●

It is possible to switch to outside 

air mode at any time by pressing 

the outside air mode switch.

■

Fogging up of the windows

●

The windows will easily fog up 

when the humidity in the vehicle is 

high. Turning “A/C” on will dehu-

midify the air from the outlets and 

defog the windshield effectively.

●

If you turn “A/C” off, the windows 

may fog up more easily.

●

The windows may fog up if the 

recirculated air mode is used.

■

When driving on dusty roads

Close all windows. If dust thrown up 

by the vehicle is still drawn into the 

vehicle after closing the windows, it 

is recommended that the air intake 

mode be set to outside air mode and 

the fan speed to any setting except 

off.

■

Outside/recirculated air mode

●

Setting to the recirculated air 

mode temporarily is recom-

mended in preventing dirty air 

from entering the vehicle interior 

and helping to cool the vehicle 

when the outside air temperature 

is high.

●

Outside/recirculated air mode may 

automatically switch depending on 

the temperature setting or the 

inside temperature.

■

Eco air conditioning mode

When Eco drive mode is selected 

using the driving mode select 

switch, eco air conditioning mode 

turns on.
When a drive mode other than Eco 

drive mode is selected, eco air con-

ditioning mode may turn off.

■

Operation of the air condition-

ing system in Eco drive mode

●

In Eco drive mode, the air condi-

tioning system is controlled as fol-

lows to prioritize fuel efficiency:

• Engine speed and compressor 

operation controlled to restrict 

heating/cooling capacity

• Fan speed restricted when auto-

matic mode is selected

●

To improve air conditioning perfor-

mance, perform the following 

operations:

• Turn off eco air conditioning mode 

(



P.388)

• Adjust the fan speed

• Turn off Eco drive mode (



P.239)

■

When the outside temperature 

falls to nearly 32°F (0°C)

The dehumidification function may 

not operate even when “A/C” switch 

389

6-1. Using the air conditioning system and defogger

COROLLA HV_U

6

Interior

 featur

es

is pressed.

■

Ventilation and air conditioning 

odors

●

To let fresh air in, set the air condi-

tioning system to the outside air 

mode.

●

During use, various odors from 

inside and outside the vehicle may 

enter into and accumulate in the 

air conditioning system. This may 

then cause odor to be emitted 

from the vents.

●

To reduce potential odors from 

occurring:

• It is recommended that the air 

conditioning system be set to out-

side air mode prior to turning the 

vehicle off.

• The start timing of the blower may 

be delayed for a short period of 

time immediately after the air con-

ditioning system is started in auto-

matic mode.

●

When parking, the system auto-

matically switches to outside air 

mode to encourage better air cir-

culation throughout the vehicle, 

helping to reduce odors that occur 

when starting the vehicle.

■

Air conditioning filter



P.454

■

Air conditioning system refrig-

erant

●

A label regarding the refrigerant of 

the air conditioning system is 

attached to the hood at the loca-

tion shown in the following illustra-

tion.

●

The meaning of each symbol on 

the label are as follows:

■

Customization

Some functions can be customized. 

(



P.544)

Caution

Air conditioning sys-
tem

Air conditioning sys-
tem lubricant type

Requires registered 
technician to service 
air conditioning sys-
tem

Flammable refrigerant

WARNING

■

To prevent the windshield 

from fogging up

Do not use the windshield defog-

ger switch during cool air opera-

tion in extremely humid weather. 

The difference between the tem-

perature of the outside air and 

that of the windshield can cause 

the outer surface of the wind-

shield to fog up, blocking your 

vision.

■

When the outside rear view 

mirror defoggers are operat-

ing

Do not touch the outside rear view 

mirror surfaces, as they can 

become very hot and burn you.

NOTICE

■

To prevent 12-volt battery dis-

charge

Do not leave the air conditioning 

system on longer than necessary 

when the hybrid system is off.

390

6-1. Using the air conditioning system and defogger

COROLLA HV_U

1

Press the automatic mode 
switch.

2

Adjust the temperature set-
ting.

3

To stop the operation, press 
the off switch.

If the fan speed setting or air 
flow modes are operated, the 
automatic mode indicator goes 
off. However, automatic mode 
for functions other than that 
operated is maintained.

■

Using automatic mode

Fan speed is adjusted automati-

cally according to the temperature 

setting and the ambient conditions.
Therefore, the fan may stop for a 

while until warm or cool air is ready 

to flow immediately after the auto-

matic mode switch pressed.

Prevent ice from building up on 
the windshield and wiper 
blades.

When the windshield wiper de-icer 
switch is on, the indicator illumi-
nates on the windshield wiper 
de-icer switch.
The windshield wiper de-icer will 
automatically turn off after a period 
of time.

In S-FLOW mode, priority for the 
airflow is given to the front 
seats, reducing the airflow and 
air conditioning effect on the 
rear seats.
The following S-FLOW modes 
are available:



Automatic S-FLOW mode

In this mode, when a passenger 

NOTICE

■

When repairing/replacing 

parts of the air conditioning 

system

Have repair/replacement per-

formed by your Toyota dealer.

When a part of the air conditioning 

system, such as the evaporator, is 

to be replaced, it must be 

replaced with a new one.

Using automatic mode

Windshield wiper de-icer 
(if equipped)

WARNING

■

To prevent burns

Do not touch the glass at lower 

part of the windshield or to the 

side of the front pillars when the 

windshield wiper de-icer is on.

S-FLOW mode

391

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6

Interior

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es

is judged to be in a rear seat, 
S-FLOW mode will be automati-
cally disabled.

When the S-FLOW mode is on, the 
indicator illuminates on the 
S-FLOW mode switch.
To enable/disable S-FLOW mode 
and enter manual S-FLOW mode, 
press the S-FLOW mode switch.



Manual S-FLOW mode

When the S-FLOW mode switch 
is pressed, S-FLOW mode will 
be manually enabled/ disabled.

When the S-FLOW mode is on, the 
indicator illuminates on the 
S-FLOW mode switch.

Operation in S-FLOW mode dif-
fers according to the following 
conditions:



Priority is given to the driver’s 
seat only when:



Automatic S-FLOW mode

When no passengers are judged to 
be in the front passenger seat or 
rear seats.



Manual S-FLOW mode

When no passenger is judged to be 
in the front passenger seat.



Priority is given to the front 
seats when:

Manual S-FLOW mode is selected 
or no passengers are judged to be 
in the rear seats when in automatic 
S-FLOW mode.



S-FLOW mode will be dis-
abled when:

A passenger is judged to be in a 
rear seat when in automatic 
S-FLOW mode.

Depending on the set tempera-
ture, operation in S-FLOW 
mode  may not change as 
described above.

■

How the system judges if a pas-

senger is in the vehicle when in 

S-FLOW mode

In S-FLOW mode, the system 

judges if a passenger is in the vehi-

cle as follows:
• Front passenger seat:
A passenger is judged to be in the 

front passenger seat when the sys-

tem detects an object on the front 

passenger seat, fastening of the 

front passenger seat belt or the 

opening and closing of the front pas-

senger door. (However, when only 

opening and closing of the front pas-

senger door is detected, the system 

will judge that a passenger is not in 

the front passenger seat after the 

vehicle speed reaches approxi-

mately 12 mph [20 km/h] or more.)
• Rear seats (automatic S-FLOW 

mode only):

A passenger is judged to be in a 

rear seat when the system detects 

the opening and closing of a rear 

door.
If a passenger is judged to be in the 

vehicle, the system will retain the 

judgement for a certain amount of 

time after the power switch is turned 

off.

■

Operation of automatic S-FLOW 

mode

When the system is operating in 

automatic S-FLOW mode, if a rear 

door is opened and then closed, 

S-FLOW mode will be disabled. To 

enable S-FLOW mode, press the 

S-FLOW mode switch. (In this case, 

the system will operate in manual 

392

6-1. Using the air conditioning system and defogger

COROLLA HV_U

S-FLOW mode.)

■

Changing from manual S-FLOW 

mode to automatic S-FLOW 

mode

1

Press the S-FLOW mode switch 

to disable S-FLOW mode.

2

Turn the power switch off.

3

Wait for 60 minutes or more and 

change the power switch to ON.

■

Location of air outlets

The air outlets and air volume 
changes according to the 
selected air flow mode.

:If equipped

■

Adjusting the position of 
and opening and closing 
the air outlets



Front center

Direct air flow to the left or right, up 

or down



Front right-hand side

Direct air flow to the left or right, up 
or down



Front left-hand side

Direct air flow to the left or right, up 
or down

Air outlet layout and oper-
ations

393

6-1. Using the air conditioning system and defogger

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6

Interior

 featur

es

*

: If equipped

WARNING

■

To prevent the windshield 

defogger from operating 

improperly

Do not place anything on the 

instrument panel which may cover 

the air outlets. Otherwise, air flow 

may be obstructed, preventing the 

windshield defoggers from defog-

ging.

Heated steering 

wheel

*

/seat heaters

*



Heated steering wheel

Warms up the grip of the 
steering wheel



Seat heaters

Warm up the seat upholstery

WARNING

■

To prevent minor burn inju-

ries

Care should be taken if anyone in 

the following categories comes in 

contact with the steering wheel or 

seats when the heater is on:

●

Babies, small children, the 

elderly, the sick and the physi-

cally challenged

●

Persons with sensitive skin

●

Persons who are fatigued

●

Persons who have taken alco-

hol or drugs that induce sleep 

(sleeping drugs, cold remedies, 

etc.)

NOTICE

■

To prevent damage to the 

seat heaters

Do not put heavy objects that 

have an uneven surface on the 

seat and do not stick sharp 

objects (needles, nails, etc.) into 

the seat.

■

To prevent 12-volt battery dis-

charge

Do not use the functions when the 

hybrid system is off.

394

6-1. Using the air conditioning system and defogger

COROLLA HV_U

■

Heated steering wheel

Turns heated steering wheel 
on/off

When the heated steering wheel is 
on, the indicator illuminates on the 
heated steering wheel switch.

■

Seat heaters



Front

Turns seat heaters on/off

1

High temperature

2

Low temperature

When the seat heater is on, the 
indicator illuminates on the seat 
heater switch.
When not in use, put the switch in 
the neutral position. The indicator 
will turn off.



Rear

Turns seat heaters on/off

When the seat heater is on, the 
indicator illuminates on the seat 
heater switch.

■

The heated steering wheel and 

seat heaters can be used when

The power switch is in ON.

Operation instructions

WARNING

■

To prevent overheating and 

minor burn injuries

Observe the following precautions 

when using the seat heaters.

●

Do not cover the seat with a 

blanket or cushion when using 

the seat heater.

●

Do not use seat heater more 

than necessary.

395

6-2. Using the interior lights

COROLLA HV_U

6

Interior

 featur

es

6-2.Using the interior lights

Rear interior light (



P.396)

Door trim lights (if equipped)
Front interior/personal lights (



P.395)

Center tray light (if equipped)
Cup holder lights (if equipped)

■

Front

1

Turns the door position on/off

When a door is opened while the 
door position is on, the lights turn 
on.

Interior lights list

Location of the interior lights

Operating the interior 
lights

396

6-2. Using the interior lights

COROLLA HV_U

2

Turns the lights on/off

■

Rear

1

Turns the door position on

The rear interior light turns on/off 
together the front interior lights.
When a door is opened while the 
front and rear interior light door 
position is on, the lights turn on.

2

Turns the light on

Turns the lights on/off

■

Illuminated entry system

The lights automatically turn on/off 

according to the power switch 

mode, the presence of the elec-

tronic key, whether the doors are 

locked/unlocked, and whether the 

doors are open/closed.

■

To prevent the 12-volt battery 

from being discharged

If the interior lights remain on when 

the power switch is turned off, the 

lights will go off automatically after 

20 minutes.

■

The interior lights may turn on 

automatically when

If any of the SRS airbags deploy 

(inflate) or in the event of a strong 

rear impact, the interior lights will 

turn on automatically.

The interior lights will turn off auto-

matically after approximately 20 

minutes.

The interior lights can be turned off 

manually. However, in order to help 

prevent further collisions, it is rec-

ommended that they be left on until 

safety can be ensured.

(The interior lights may not turn on 

automatically depending on the 

force of the impact and conditions of 

the collision.)

■

Customization

Some functions can be customized. 

(



P.544)

Operating the personal 
lights

NOTICE

■

To prevent 12-volt battery dis-

charge

Do not leave the lights on longer 

than necessary when the hybrid 

system is off.