Renault Zoe (2024 year). Manual in english - page 3

 

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Renault Zoe (2024 year). Manual in english - page 3

 

 

access 

vehicle ..................................................

(up to the end of the DU)

card ...........................................................

(up to the end of the DU)

map

operating faults ....................................

(up to the end of the DU)

map

card emergency key ............................

(up to the end of the DU)

map

engine not starting in hands-free mode 

(up to the end of the DU)

central door locking ...................................

(up to the end of the DU)

unlocking the doors ...................................

(up to the end of the DU)

closing the doors .......................................

(up to the end of the DU)

opening the doors ......................................

(up to the end of the DU)

opening/closing 

doors and tailgate ................................

(up to the end of the DU)

doors/tailgate .............................................

(up to the end of the DU)

locking the doors .......................................

(up to the end of the DU)

locking/unlocking the opening elements ....

(up to the end of the DU)

1.33

ENG_UD72732_3

Verrouillage / Déverrouillage des portes (X10 - Renault)

 

LOCKING, UNLOCKING THE DOORS 

(1/3)

If the  card does not work:

In certain cases,

 the card may not  

work:
–  when the card battery is drained, flat  

battery, etc.

–  due to the use of electronic devices  

near to the remote control (e.g.  

mobile telephone);

–  vehicle located in a high electromag-

netic radiation zone.

It is then possible:
–  to use the key that is built into the  

card;

–  to lock each of the doors manually;
–  to use the interior door locking/un- 

locking control (refer to the following 

pages).

The card’s built-in key

The integrated 

2

 key is used to lock or  

unlock the front left-hand door if the  

card does not work.

Access with key 2

Slide the rear casing 

1

 downwards  

while pressing on zone 

A

.

2

A

1

1.34

ENG_UD72732_3

Verrouillage / Déverrouillage des portes (X10 - Renault)

 

Locking, unlocking the opening elements

LOCKING, UNLOCKING THE DOORS 

(2/3)

Using the key integrated in the card

Insert the key 

2

 into the lock of the front   

left-hand door and lock or unlock.

Locking the doors manually

Turn screw 

3

 with the door open (using  

the end of the key) and close the door.
This means that the doors are then 

locked from the outside.
The doors may then only be opened 

from the inside or by using the key in 

the front left-hand door.

3

2

1.35

ENG_UD72732_3

Verrouillage / Déverrouillage des portes (X10 - Renault)

 

Locking the doors without  

the card

For example, in the event of a dis- 

charged battery or the card temporarily  

not working, etc.

With the engine switched off and an  

opening (door or boot) open,

 press  

and hold the switch 

4

 for more than five  

seconds.
When the door is closed, all the doors  

and tailgate will be locked.

Note

: unlocking the vehicle from the  

outside is only possible with the card in  

the vehicle’s access zone or using the  

key integrated in the card.

LOCKING, UNLOCKING THE DOORS 

(3/3)

Interior locking/unlocking 

door control

Switch 

4

 simultaneously controls the  

doors and the tailgate.
If a door or the tailgate is open or not 

closed properly, the doors and tailgate 

lock/unlock quickly.
If transporting an object with the tail- 

gate open, you can still lock the doors:  

with the ignition off,

 press and hold  

switch 

4

 for more than five seconds to  

lock the other opening elements.

Door and tailgate status 

indicator

When the ignition is on,

 the indicator  

light above the 

4

 switch informs you of  

the locking status of the opening ele- 

ments:
–  indicator light on, the doors and tail-

gate are locked,

–  indicator light off, the doors and tail-

gate are unlocked.

If the ignition is off

, when you lock the  

doors the warning light remains lit for  

some time before disappearing.

Never leave your vehicle  

with the card inside.

After locking/unlocking the vehi- 

cle using the buttons on the card,  

remote locking and hands-free un- 

locking are deactivated.
To reactivate the “hands-free” mode: 

restart the vehicle.

Driver’s responsibility

If you decide to keep the 

doors locked when you are 

driving, remember that it 

may be more difficult for those as- 

sisting you to gain access to the pas- 

senger compartment in the event of 

an emergency.

4

RENAULT ANTI-INTRUDER DEVICE 

(RAID) ........................................................

(up to the end of the DU)

central door locking ...................................

(up to the end of the DU)

doors..........................................................

(up to the end of the DU)

locking the doors .......................................

(up to the end of the DU)

doors/tailgate .............................................

(up to the end of the DU)

closing the doors .......................................

(up to the end of the DU)

operating faults ..........................................

(up to the end of the DU)

opening the doors ......................................

(up to the end of the DU)

unlocking the doors ...................................

(up to the end of the DU)

1.36

ENG_UD57695_1

Condamnation automatique des ouvrants en roulage (X10 - Renault)

 

Automatic locking when driving

AUTOMATIC LOCKING WHEN DRIVING

Activating/deactivating the 

function

With the engine running, 

press the  

button 

1

 for approximately 5 seconds,  

until you hear a warning beep.

NB:

 if a door is opened or closed, it will 

automatically lock again when the vehi-

cle reaches a speed of 6 mph (10 km/h).

Operating principle

After the vehicle is started, the system 

automatically locks the doors when you 

are driving at approximately 6 mph  (10 

km/h) and over.
The door can be unlocked:
–  by pressing the button 

1

 to unlock  

the doors;

–  with the vehicle stationary, by open- 

ing a front door from inside the vehi- 

cle.

Operating faults

If you experience an operating fault 

(no automatic locking, the indicator 

light incorporated in button 

1

 does not 

light up when trying to lock the open-

ing elements, etc.), firstly check that the 

opening elements are properly closed. 

If they are properly closed, contact an 

authorised dealer.

Driver’s responsibility

If you decide to keep the 

doors locked when you are 

driving, remember that it 

may be more difficult for those as-

sisting you to gain access to the 

passenger compartment in the 

event of an emergency.

1

driving position

settings ................................................

(current page)

steering wheel

adjustment ...........................................

(up to the end of the DU)

heated steering wheel ...............................

(current page)

1.37

ENG_UD82786_2

Volant de direction (X10 - Renault)

 

Steering wheel heating

(depending on vehicle)
This function heats the steering 

 

wheel 

2

.

Operating principle

When the temperature is reached, the 

function regulates the temperature of 

the heated areas for approximately 

30 minutes and then switches off auto-

matically.

Steering wheel

For safety reasons, only  

adjust the steering wheel  

when the vehicle is station- 

ary.

1

Adjusting the steering wheel 

height and depth

Lower the lever 

1

 and position the  

steering wheel in the required position.
Then, raise the lever fully, beyond the  

point of resistance to lock the steering  

wheel.
Make sure that the steering wheel is 

correctly locked.

3

Activating the function

With the ignition on, press switch 

3

, the  

indicator light in the switch lights up.

Deactivating the function
- Automatic:

The function switches off automatically  

after the regulation phase of approxi- 

mately 30 minutes. The indicator light  

in switch 

3

 goes out.

Note:

 if the function has switched off  

automatically, press the switch 

3

 twice  

to reactivate it.
If switch 

3

 is not pressed again, the  

function will be reactivated the next  

time the ignition is switched on.

- Manually:

To deactivate the function during the  

regulation phase, press the switch 

3

.  

The indicator light in switch 

3

 goes out.

STEERING WHEEL 

(1/2)

2

power-assisted steering.............................

(current page)

1.38

ENG_UD82786_2

Volant de direction (X10 - Renault)

 

Power-assisted steering

The variable power-assisted steering  

system is equipped with an electronic  

control system which alters the level of  

assistance to suit the vehicle speed.
Steering is made easier during parking  

manoeuvres (for added comfort) while  

the force needed to steer increases  

progressively as the speed rises (for  

enhanced safety at high speeds).

Never switch off the igni- 

tion when travelling down- 

hill, and avoid doing so in 

normal driving (assistance 

is not provided).

Never leave the steering wheel on  

full lock when the vehicle is station- 

ary.
With the engine switched off, or if  

there is a system fault, it is still pos- 

sible to turn the steering wheel. The  

force required will be greater.
A noise may be heard when the  

steering wheel is moved quickly.  

This is normal.

STEERING WHEEL 

(2/2)

front seat adjustment .................................

(up to the end of the DU)

front seats

with manual controls ............................

(current page)

front seats

adjustment ...........................................

(up to the end of the DU)

1.39

ENG_UD72368_2

Sièges avant à commandes manuelles (X10 - Renault)

 

Front seat

FRONT SEATS (1/2)

To move the seat forwards or 

back

Lift handle 

1

 to unlock. Release the 

handle once the seat is in the correct 

position and ensure that the seat is fully 

locked into position.

To adjust the lumbar support  

on the driver’s seat

(depending on vehicle)
Lower handle 

2

 to increase the support  

and lift it to decrease it.

For safety reasons, carry  

out any adjustments when  

the vehicle is not being  

driven.

We would advise you not to recline  

the seatbacks too far to ensure that  

the effectiveness of the seat belts is  

not reduced.
No object should be placed on the  

floor (in front of the driver). Nothing  

should be placed around the driv- 

er’s feet as such objects may slide  

under the pedals during sudden  

braking manoeuvres and obstruct  

their use.

1

To tilt the seatback

Turn control knob 

3

 to the required po- 

sition.

2

3

After making adjustments, 

make sure that the seat-

backs are correctly locked 

in place

1.40

ENG_UD72368_2

Sièges avant à commandes manuelles (X10 - Renault)

 

Heated seats

With the ignition on:
–  Pressing the switch 

 on the re- 

quired seat for the first time activates  

the heating system on high. Both in- 

tegrated switch warning lights come  

on;

–  pressing the switch for the second  

time changes the heating to low. One  

integrated warning light comes on;

–  pressing for the third time turns the  

heating off.

4

Operating faults

When an operating fault is detected,  

the warning lights in the 

4

 switch for the  

seat concerned switch off after approxi- 

mately five seconds.
Consult an approved dealer.

FRONT SEATS (2/2)

seat belts ...................................................

(up to the end of the DU)

driving position

settings ................................................

(up to the end of the DU)

adjusting your driving position ...................

(current page)

front seats

adjustment ...........................................

(up to the end of the DU)

1.41

ENG_UD80721_4

Ceintures de sécurité (X10 - Renault)

 

Always wear your seat belt when trav-

elling in your vehicle. You must also 

comply with the legislation of the par-

ticular country you are in.

Seat belts

Incorrectly adjusted or 

twisted seat belts may 

cause injuries in the event 

of an accident.

Use one seat belt per person, 

whether child or adult.
Even pregnant women should wear 

a seat belt. In this case, ensure that 

the lap belt is not exerting too much 

pressure on the abdomen, but do 

not allow any slack.

Before starting, first adjust your driv-

ing position, then ask all occupants 

to adjust their seat belts to ensure 

optimum protection.

Adjusting your driving 

position

–  Sit well back in your seat 

 (having  

removed your coat or jacket etc.).  

This is essential to ensure your back  

is positioned correctly;

–  adjust the distance between the  

seat and the pedals.

 Your seat  

should be as far back as possible  

while still allowing you to fully de- 

press the pedals. The seatback  

should be adjusted so that your arms  

are slightly bent when you hold the  

steering wheel;

 

adjust the position of the steering  

wheel.

SEAT BELTS 

(1/6)

1

2

Make sure that the rear bench seat  

is locked in position correctly so that  

the rear seat belts will operate cor- 

rectly

 3.24.

Adjusting the seat belts

For correct adjustment and positioning  

of the seat belts at all seats:

–  adjust the seats (seat position and  

seatback angle, if available);

–  sit with your back firmly against the  

seatback;

locking .......................................................

(current page)

1.42

ENG_UD80721_4

Ceintures de sécurité (X10 - Renault)

 

SEAT BELTS 

(2/6)

Locking

Unwind the belt 

slowly and smoothly

 

and ensure that buckle 

3

 locks into 

catch 

5

 (check that it is locked by pull-

ing on buckle 

3

). If the belt jams, allow 

it to return slightly before attempting to 

unwind it again.
If your seat belt is completely jammed, 

pull slowly, but firmly, so that just over 

3 cm unwinds. Allow it to return slightly 

before attempting to unwind it again.
If there is still a problem, contact an ap- 

proved dealer.

1

5

3

4

5

–  move the chest strap 

1

 as close as  

possible to the base of the neck with- 

out it actually resting against it (if  

necessary, adjust the height of the  

seat belt if available) and make sure  

that the chest strap 

1

 is in contact  

with the shoulder;

–  position the lap belt 

2

 so that it lies  

flat on the thighs and against the  

pelvis.

The belt should be worn so that it is 

as close as possible to your body, i.e.: 

avoid wearing heavy clothing or keep-

ing bulky objects under the belts, etc.

1.43

ENG_UD80721_4

Ceintures de sécurité (X10 - Renault)

 

SEAT BELTS 

(3/6)

Depending on the vehicle, if the seat is  

occupied and one of the seat belts is  

not fastened or becomes unfastened  

while the vehicle is moving at a speed  

over approximately 12 mph (20 km/h),  
the 

 warning light flashes and a  

beep sounds for 120 seconds.

Note:

 an object placed on the passen- 

ger seat base may, in some cases, ac- 

tivate the warning light and an audible  

warning.

Unlocking

Press button 

4

 and the seat belt will be  

rewound by the inertia reel. Guide the  

belt.

Driver’s seat belt reminder  

and, depending on the vehi- 

cle, front passenger seat belt re- 

minder

This appears on the central display 

6

  

when the ignition is switched on and  

if the driver’s and/or front passenger’s  

seat belt(s) (if the passenger seat is oc- 

cupied) is not fastened.

6

rear seats...................................................

(current page)

1.44

ENG_UD80721_4

Ceintures de sécurité (X10 - Renault)

 

SEAT BELTS 

(4/6)

Adjusting the height of the 

front seat belts

Press the button 

8

 to adjust the seat  

belt height, so that the shoulder strap 

1

  

is worn as shown previously. Press  

button 

8

 and raise or lower the seat  

belt. Make sure that the seat belt is  

locked in position correctly after you  

have adjusted it.

Understanding the graphic 

7

:

–  indicator green: seatbelt fastened;

–  indicator red: seatbelt unfastened.
When the vehicle speed is below ap- 

proximately 12 mph (20 km/h), the  

graphic 

 appears during approxi- 

mately 60 seconds every time one of  

the rear seat belts is fastened or unfas- 

tened.
When the vehicle speed reaches or ex- 

ceeds 12 mph (20 km/h), if one of the  

rear seat belts is unfastened during the  

journey:
– the 

 warning light flashes on  

the central display;

and

–  a beep sounds for around 30 sec- 

onds;

and

– the 

7

 symbol is displayed for at least  

60 seconds and the symbol for the  

seat concerned changes to red.

In all cases, ensure that all rear pas- 

sengers are wearing seat belts and  

that the number of seat belts shown as  

fastened matches the number of rear  

seats occupied.

Rear seat belt reminder

(depending on the vehicle)
The graphic

 7 

appears on the in- 

strument panel when the ignition is  

switched on.

This informs the driver of the fasten- 

ing status of each of the rear seat belts  

every time:
–  the ignition is switched on;
–  opening a door;
–  a rear seat belt is fastened or unfas- 

tened.

7

8

1.45

ENG_UD80721_4

Ceintures de sécurité (X10 - Renault)

 

SEAT BELTS 

(5/6)

11

13

14

12

Fasten sliding buckle 

12

 into the corre- 

sponding red catch 

14

.

Check that the rear seat 

belts are positioned and 

operating correctly each 

time the rear bench seat is 

moved.

Rear side seat belts 9

The belts are locked, unlocked and 

adjusted in the same way as the front 

belts.

Rear centre seat belt

Unwind belt 

10

 slowly from its housing,  

then fasten buckle 

11

 into the corre- 

sponding black catch 

13

.

11

10

9

1.46

ENG_UD80721_4

Ceintures de sécurité (X10 - Renault)

 

SEAT BELTS 

(6/6)

The following information applies to the vehicle’s front and rear seat belts.

–  No modification may be made to the component parts of the restraint system – belts and seats and their mountings  

– fitted originally. For special operations (e.g. fitting child seats) contact an approved dealer.

– Do not use devices which allow any slack in the belts (e.g. clothes pegs, clips, etc.): a seat belt which is worn too  

loosely may cause injury in the event of an accident.

–  Never wear the shoulder strap under your arm or behind your back.
–  Never use the same belt for more than one person and never hold a baby or child on your lap with your seat belt around  

them.

–  The belt should never be twisted.
–  Following an accident, have the seat belts checked and replaced if necessary. Always replace your seat belts as soon as  

they show any signs of wear.

–  When the rear bench seat is being put back, make sure that the seat belts and buckles are correctly positioned so that they  

can be used properly.

–  Make sure that the buckle is inserted into the appropriate catch.
–  Ensure that no objects are placed in the area around the seat belt catch as they could prevent it from being properly se- 

cured.

–  Make sure the seat belt catch is properly positioned (it should not be hidden away, crushed or flattened by people or ob- 

jects).

seat belts ...................................................

(up to the end of the DU)

additional methods of restraint ..................

(up to the end of the DU)

additional methods of restraint

to the front seat belts ...........................

(up to the end of the DU)

additional methods of restraint

to the rear seat belts ............................

(up to the end of the DU)

air bag........................................................

(up to the end of the DU)

air bag........................................................

(up to the end of the DU)

pretensioners .............................................

(up to the end of the DU)

seat belt pretensioners

front seat belt .......................................

(up to the end of the DU)

seat belt pretensioners ..............................

(up to the end of the DU)

methods of restraint in addition to the seat 

belts ...........................................................

(up to the end of the DU)

1.47

ENG_UD57698_1

Dispositifs complémentaires à la ceinture avant (X10 - Renault)

 

Methods of restraint in addition to the child seat belts

METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS 

(1/6)

They are comprised of:

–  seat belt inertia reel pretension-

ers;

–  chest-level load limiters;
– airbags

 

anti-submarining;

– airbags

 

– Driver and passenger  

front 

These systems are designed to act in-

dependently or together when the vehi-

cle is subjected to a frontal impact.
Depending on the severity of the 

impact, the system can trigger:
–  seat belt locking;
–  the seat belt inertia reel pretensioner 

(which engages to correct seat belt 

slack);

–  the front airbag.

Pretensioners

The pretensioners hold the seat belt 

against the body, holding the occupant 

more securely against the seat, thus in-

creasing the seat belt’s efficiency.
With the ignition on, following a signif- 

icant frontal impact and depending on  

the severity of the impact, the system  

may trigger the seat belt inertia reel  

pretensioner 

1

, which instantly retracts  

the seat belt.

–  Have the entire restraint  

system checked following  

an accident.

– No operation whatso- 

ever is permitted on any part  

of the system (pretensioners,  

airbags, computers, wiring) and  

the system components must not  

be reused on any other vehicle,  

even if identical.

–  Only qualified personnel from our  

Network may work on the airbags;  

otherwise the system may trigger  

accidentally and cause injury.

–  The electric trigger system may 

only be tested by a specially 

trained technician using special 

equipment.

–  When the vehicle is scrapped,  

contact an approved dealer for  

disposal of the pretensioner and  

airbags gas generators.

1

1.48

ENG_UD57698_1

Dispositifs complémentaires à la ceinture avant (X10 - Renault)

 

METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS 

(2/6)

Load limiter

Above a certain severity of impact, this 

mechanism is used to limit the force of 

the belt against the body so that it is at 

an acceptable level.

Airbaganti-submarining

Located on each of the front seats, it 

deploys in order to prevent the occu-

pant from sliding under the seat belt.

Driver and passenger front  

Airbag

Fitted to the driver and passenger side.
The presence of this equipment is indi- 

cated by the word “airbag" on the steer- 

ing wheel, dashboard (in area airbag 

A

)  

and, depending on the vehicle, a label  

on the lower section of the windscreen.
Each airbag system consists of:
–  an airbag and gas generator fitted on  

the steering wheel for the driver and  

in the dashboard for the passenger;

–  an electronic unit for system monitor-

ing which controls the gas generator 

electrical trigger system;

–  remote sensors;

–  a single warning light 

å

 on the 

instrument panel.

A

The airbag system uses py- 

rotechnic principles. This  

explains why, when the 

 

airbag inflates, it will gener- 

ate heat, produce smoke (this does  

not mean that a fire is about to start)  

and make a banging noise. In a situ- 

ation where an airbag is required, it  

will inflate immediately and this may  

cause some minor, superficial graz- 

ing to the skin or other problems.

 

 

 

 

 

 

 

 

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