Renault Zoe (2024 year). Manual in english - page 2

 

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Renault Zoe (2024 year). Manual in english - page 2

 

 

1.17

ENG_UD82777_8

Véhicule électrique : charge (X10 - Renault)

 

During charging, the warning light 

7

  

flashes in blue.

ELECTRIC VEHICLE: charging 

(10/12)

11

12

When charging starts, the following  

information is displayed on the instru- 

ment panel:

–  the energy level on the battery warn- 

ing light 

11

;

–  the battery refill rate;

–  an estimate of the remaining charg- 

ing time (this is not displayed after  

about 95% charge);

–  the warning light 

12

 indicates that  

the vehicle is connected to a power  

supply;

–  your vehicle range will vary accord- 

ing to the charge level.

The display on the instrument panel  

disappears after a few seconds. It reap- 

pears on the instrument panel when a  

door is opened. Once charging is com- 

plete, the warning light 

7

 appears con- 

tinuously in green. You do not need to  

wait until the charge is at reserve levels  

to recharge your vehicle.

Operating faults

If the warning light 

7

 appears contin- 

uously in red, please contact an ap- 

proved dealer.

The traction battery charging time depends on the amount of energy remaining  

and the power delivered by the charging terminal. The information is displayed on  

the instrument panel during charging 

 1.82.

Note:

 under certain conditions, the actual charging time may be longer than the  

charging time displayed on the instrument panel. This depends on:

–  the quality of the electrical network;

–  the initial charge level;

–  the exterior temperature is too cold;

– ...
In the event of a problem with the charging cable, we recommend that you re- 

place it with a cable that is identical to the original. Consult an approved dealer.

7

1.18

ENG_UD82777_8

Véhicule électrique : charge (X10 - Renault)

 

Note: 

immediately after a long charge  

of the traction battery, the cable may be  

hot. Please use the handles.

–  unplug the charging lead 

2

 from the  

vehicle;

–  the valve 

8

 must be closed;

–  you must close the 

10

 charging flap  

and press on it in order to lock it;

–  unplug the lead 

2

 from the power  

supply 

1

;

–  place the lead 

2

 in its storage bag  

and store it in the luggage compart- 

ment.

After pressing the charging cord un-

locking button, you have 30 seconds 

to unplug it before it locks again.

ELECTRIC VEHICLE: charging 

(11/12)

Precautions to take when removing 

from the socket

–  Press the switch 

6

 or 

press and  

hold

 on the door unlocking button  

on the card in order to release the  

vehicle charging lead;

–  grab the handle 

9

;

It is imperative to follow the unplug- 

ging steps in order.

10

8

9

6

2

To avoid disturbing the 

charging monitoring 

system, do not install any 

antistatic strip to the vehi-

cle.

7

1.19

ENG_UD82777_8

Véhicule électrique : charge (X10 - Renault)

 

ELECTRIC VEHICLE: charging 

(12/12)

13

14

Label 13

The label 

13

 located on the charg- 

ing flap 

10

 displays details on how the  

charging operation is indicated by the  

status of the warning light 

7

:

–  flash in yellow: the lead is plugged  

into the vehicle and the system car- 

ries out its checks;

–  flashing in blue: charging is in pro- 

gress;

– illuminated continuously in blue:  

charge programming is activated;

–  illuminated continuously in green:  

the vehicle is fully charged;

–  flashing in red: operating fault.

–  connect to a domestic socket, an al- 

ternating voltage charging terminal  

or a quick charging terminal;

– for any information on charging,  

please consult your vehicle user  

manual.

Label 14

The label 

14

 located on the charging  

flap 

10

 indicates that it is possible to re- 

lease the charging flap from the vehicle  

by 

pressing and holding

 the door un- 

locking button on the card.

13

14

7

The label 

13

 located on the right-hand  

side reminds you of the following in- 

structions:

–  do not wash the charging flap using  

a high-pressure water jet;

–  with the vehicle stationary, the valve  

and the charging flap can be open;

–  when the vehicle is being driven, the  

valve and the charging flap must be  

closed;

–  open the flap to connect the charging  

lead;

–  close the flap again once discon- 

nected;

charging cord .............................................

(up to the end of the DU)

charge programming .................................

(up to the end of the DU)

1.20

ENG_UD70460_4

Véhicule électrique : programmation de la charge (X10 - Renault)

 

programming

Charging programming

With the vehicle stationary and the 

engine running, from the “Settings” on 

the multimedia screen 

1

, select the 

“Vehicle” tab. Use the “EV program-

ming” menu to configure charging for 

your vehicle.
When the programming is confirmed,  
the indicator light 

 lights up on  

the instrument panel.

Note

: charging will start if the engine is  

shut down and the vehicle is connected  

to a power supply and access is author- 

ised.

ELECTRIC VEHICLE: programming charging 

(1/2)

“Immediate charging” 2

With the vehicle connected to a power  

supply, charging starts.
Area 

A

 informs you that “Immediate  

charging” is activated.

Note:

 you can deactivate this option by  

pressing OFF.
Please refer to the multimedia instruc- 

tions for further information.

1

“Postponed charging” 3

You can programme the start time for  

charging.
Press “Edit” 

4

 to open the settings to  

set the start time for charging.
Set the start time for charging then  

press “Close” to confirm.
Area 

B

 shows the time programmed for  

charging to start.
With the vehicle connected to a power  

source and the engine switched off,  

charging starts at the scheduled time.

Program

Immediate charge

Charging will begin when the vehicle is plugged in

Postponed charging

Edit

Edit

Climate

Charge

Calendar

Program

2

A

Charging will start at 12:34

Program

Immediate charge Postponed charging

Edit

Edit

Climate

Charge

Calendar

Program

3

B

4

1.21

ENG_UD70460_4

Véhicule électrique : programmation de la charge (X10 - Renault)

 

Programmed times are displayed in  

area 

C

.

With the vehicle connected to a power  

source and the engine switched off,  

charging starts at the scheduled time.

ELECTRIC VEHICLE: programming charging 

(2/2)

“Program” 5

You can save several programmed  

charging times per week.
Select the programme time 

6

 that you  

wish to change to access the settings.
You can disable one of your saved pro- 

grammes by pressing “OFF".

Set the charging start and end times as  

well as the days to which these times  

will apply. Press “Close” to confirm.

Note

: if the start and end times are  

identical, charging time is 24 hours. You  

can’t confirm a charging programme if  

you don’t select a day of the week.

For safety reasons, carry  

out these operations when  

the vehicle is stationary. 

Program

Charging programme 1

12:34 PM -> 12:24 AM 

 L M M J V S D

10:00 PM -> 06:00 AM 

 L M M J V S D

Charging programme 2

Charging programme 3

6

Charging programming

Start at

End at

Close

EV programming

Immediate charge

Postponed charging

Edit

Edit

Climate

Charge

Calendar

Program

5

C

 L M M J V S D

access 

vehicle ..................................................

(up to the end of the DU)

card ...........................................................

(up to the end of the DU)

map

use .......................................................

(up to the end of the DU)

tailgate .......................................................

(up to the end of the DU)

central door locking ...................................

(up to the end of the DU)

unlocking the doors ...................................

(up to the end of the DU)

closing the doors .......................................

(up to the end of the DU)

daytime running lights................................

(up to the end of the DU)

tailgate .......................................................

(up to the end of the DU)

doors/tailgate .............................................

(up to the end of the DU)

remote control 

card ......................................................

(up to the end of the DU)

remote control 

map ......................................................

(up to the end of the DU)

locking the doors .......................................

(up to the end of the DU)

locking/unlocking the opening elements ....

(up to the end of the DU)

1.22

ENG_UD72731_6

Carte : généralités (X10 - Renault)

 

Hands-free card: general information

HANDS-FREE CARDS: general information 

(1/3)

1

  Unlocking the doors and luggage  

compartment.

2

  Locks all the opening elements.

3

  Unlocking/locking the boot.

4

  Switching on the lighting remotely.

The card is used for:

–  locking/unlocking the opening ele- 

ments (doors, boot);

–  unlocking the charging cable 

 1.8 ;

–  switching on the vehicle lighting re- 

motely (refer to the following pages).

Battery life

Make sure that the correct battery type  

is being used, and that the battery is in  

good condition and inserted correctly.  

Its service life is approximately two  

years: it should be replaced when the  

message “Keycard Battery Low” ap- 

pears on the instrument panel 

 5.15.

When the battery is flat, you can still  

lock/unlock and start your vehicle.  

 2.2 

 1.33 

 5.15.

1

2

3

4

 card operating range 

This varies according to the environ- 

ment: take care not to accidentally lock  

or unlock the vehicle by inadvertently  

pressing the buttons on the card.

Note:

 if any opening element (door or  

luggage compartment) is open or not  

properly shut, locking is unsuccessful  

and the hazard warning lights and side  

indicator lights do not flash.

lighting

distance lighting ...................................

(current page)

1.23

ENG_UD72731_6

Carte : généralités (X10 - Renault)

 

HANDS-FREE CARDS: general information 

(2/3)

Replacement: need for an  

additional card

If you lose your card or require an- 

other, you can obtain one from an  

authorised dealer.

If a card is replaced, it will be neces- 

sary to take the vehicle 

and all its  

cards

 to an approved Dealer to ini- 

tialise the system.

You may use up to four cards per  

vehicle.

Advice

Avoid leaving the card in hot, cold or 

humid areas.
Do not keep the   card in a place  

where it could be bent or dam- 

aged accidentally, such as in a back  

pocket of a garment.

4

Driver’s responsibility 

 

when parking or stopping  

the vehicle

Never leave an animal,  

child or adult who is not self-suffi- 

cient alone in your vehicle, even for  

a short time.
They may pose a risk to themselves  

or to others by starting the engine,  

activating equipment such as the  

electric windows or locking the  

doors, for example.
Also, in hot and/or sunny weather,  

please remember that the tempera- 

ture inside the passenger compart- 

ment increases very quickly.

RISK OF DEATH OR SERIOUS  

INJURY

.

Interference

Interference by factors in the immediate  

vicinity (external installations or the use  

of equipment operating on the same  

frequency as the remote control) may  

affect the operation of the remote con- 

trol.

Distance lighting function

Pressing button 

4

 switches on the  

dipped beam headlights and the exte- 

rior lighting for approximately 20 sec- 

onds. This can be used, for example,  

to identify the vehicle from a distance  

when parked in a car park. Pressing  

and holding the 

4

 button for approxi- 

mately two seconds activates the exte- 

rior lighting and a sound is emitted.

Note:

 pressing button 

4

 again switches  

off the lighting.

1.24

ENG_UD72731_6

Carte : généralités (X10 - Renault)

 

HANDS-FREE CARDS: general information 

(3/3)

Insert the strap into the 

8

 component  

and pass the end of the strap through  

the buckle.
Position the strap at the 

6

 opening and  

close the cartridge.
Note: check that the diameter of the  

strap cord 

7

 will fit the opening 

6

.

Fitting a strap 7

Slide the rear casing 

5

 downwards  

while pressing on zone 

A

.

A

5

7

6

8

access 

vehicle ..................................................

(up to the end of the DU)

«hands-free» card: use..............................

(up to the end of the DU)

controls

doors/opening elements ......................

(up to the end of the DU)

opening/closing

doors ....................................................

(up to the end of the DU)

opening/closing

luggage compartment ..........................

(up to the end of the DU)

opening/closing

sunroof .................................................

(up to the end of the DU)

doors and tailgate  .....................................

(up to the end of the DU)

doors/tailgate .............................................

(up to the end of the DU)

locking the doors .......................................

(up to the end of the DU)

1.25

ENG_UD71205_5

Carte mains libres : utilisation (X10 - Renault)

 

There are two ways to unlock/lock the  

vehicle: 
–  “hands-free”, when approaching and  

moving away from the vehicle;

– using the card in remote control  

mode.

“HANDS-FREE” CARD: use 

(1/5)

Do not store the card anywhere it  

may come into contact with other  

electronic equipment (computer,  

phone etc.) as this could hinder its  

operation.

Deactivating/activating the  

“hands-free” mode

Depending on the vehicle, you can de- 

activate/activate unlocking when ap- 

proaching and locking when moving  

away from the vehicle.
You can also disable/activate the sound  

signal that is emitted upon locking when  

moving away from the vehicle 

 1.94.

Driver’s responsibility 

 

when parking or stopping  

the vehicle

Never leave an animal,  

child or adult who is not self-suffi- 

cient alone in your vehicle, even for  

a short time.
They may pose a risk to themselves  

or to others by starting the engine,  

activating equipment such as the  

electric windows or locking the  

doors, for example.
Also, in hot and/or sunny weather,  

please remember that the tempera- 

ture inside the passenger compart- 

ment increases very quickly.

RISK OF DEATH OR SERIOUS  

INJURY

.

Never leave your vehicle  

with the card inside. 

1.26

ENG_UD71205_5

Carte mains libres : utilisation (X10 - Renault)

 

“HANDS-FREE” CARD: use 

(2/5)

1

2

Unlocking in “hands-free”  

mode, when approaching  

and moving away from the  

vehicle

With the card in access zone 

1

, the ve- 

hicle will unlock. 
The hazard lights and side repeaters  

flash once

 to indicate that the doors  

have unlocked and, on some vehicles,  

the door mirrors fold out automatically.

Remote “Hands-free” locking

With the card on you, doors and lug- 

gage compartment door closed, move  

away from the vehicle: it will lock auto- 

matically once you have left the access  

zone 

1

.

Note:

 the distance at which the vehicle  

locks depends on the surroundings.
The hazard lights 

flash twice

 then  

remain illuminated

 for about four sec- 

onds, a beep sounds to indicate that  

the doors have locked and, on some  

vehicles, the door mirrors fold in auto- 

matically.

Depending on the equipment level, the  

door mirrors fold in automatically to  

confirm locking.
If the card has been within the detection  

area 

1

 for approximately 15 minutes,  

remote locking is disabled. To lock the  

vehicle, press button 

3

 on the card.

The vehicle cannot be remotely locked  

if the card is within the area 

2

.

1

3

1.27

ENG_UD71205_5

Carte mains libres : utilisation (X10 - Renault)

 

“Hands-free” unlocking using  

button 4

With the card in area 

and the vehi- 

cle locked, press button 

4

 to unlock the  

entire vehicle.
Unlocking is indicated by 

one flash

 of  

the hazard warning lights and the indi- 

cator lights.

“HANDS-FREE” CARD: use 

(3/5)

Special features of the  

unlocking system

Under certain circumstances, approach  

unlocking is deactivated:
–  after eight days of no use of the vehi-

cle;

–  if the card remains close to the 

1

  

area of the vehicle for approximately  

five minutes 

after the vehicle has  

been locked

;

–  after several passes in the vicinity of  

the 

1

 area of the vehicle and 

without  

the door being unlocked

.

Press button 

4

 or the remote control to  

unlock the vehicle and reactivate the  

mode.

6

4

map

hands-free ............................................

(up to the end of the DU)

map

use .......................................................

(up to the end of the DU)

1.28

ENG_UD71205_5

Carte mains libres : utilisation (X10 - Renault)

 

Using the card as a remote  

control

Unlocking with the card 

Press button 

5

.

Unlocking is indicated by 

one flash

 of  

the hazard warning lights and the indi- 

cator lights.

Locking using the card

With the doors and boot closed, press  

button 

3

: the vehicle locks.

The hazard warning lights 

flash twice

  

to indicate that the vehicle is locked  

and, depending on the vehicle, the door  

mirrors automatically fold in.
Pressing the 

3

 button twice locks the  

vehicle and enables the closure of the  

front and rear windows (depending on  

the vehicle).

Note:

–  the maximum distance at which the  

vehicle locks depends on the sur- 

roundings;

–  if a door or the boot is open or not  

properly shut, locking is not carried  

out. A beep sounds but the hazard  

warning lights and side repeaters do  

not flash.

The card buttons are deactivated 

when the engine is running.

5

“HANDS-FREE” CARD: use 

(4/5)

If, 

while the engine is running,

 a door  

is opened and closed, and the card is  

no longer in the zone 

2

, the message  

“Keycard Not Detected” indicates that  

the card is not inside the vehicle. This  

will, for example, prevent you from driv- 

ing away after dropping off a passenger  

who has kept the card on them.
The warning disappears when the card 

is detected again.

2

3

1.29

ENG_UD71205_5

Carte mains libres : utilisation (X10 - Renault)

 

“HANDS-FREE” CARD: use 

(5/5)

6

Driver’s responsibility  

when parking or stopping  

the vehicle

Never leave an animal,  

child or adult who is not self-suffi- 

cient alone in your vehicle, even for  

a short time.
They may pose a risk to themselves  

or to others by starting the engine,  

activating equipment such as the  

electric windows or locking the  

doors, for example.
Also, in hot and/or sunny weather,  

please remember that the tempera- 

ture inside the passenger compart- 

ment increases very quickly.

RISK OF DEATH OR SERIOUS  

INJURY

.

Locking/unlocking only the  

boot

Press the button 

6

 to lock/unlock the  

boot only.

Unlocking the charging cord

Press button 

5

 to unlock the charging  

cable from the vehicle.

5

access 

vehicle ..................................................

(up to the end of the DU)

map

deadlocking ..........................................

(current page)

map

locking/unlocking the opening ele-

ments ...................................................

(current page)

card: use ....................................................

(up to the end of the DU)

central door locking ...................................

(up to the end of the DU)

doors/tailgate .............................................

(up to the end of the DU)

child safety.................................................

(current page)

deadlocking the doors ...............................

(current page)

locking the doors .......................................

(up to the end of the DU)

locking/unlocking the opening elements

doors ....................................................

(current page)

1.30

ENG_UD79424_4

Carte : super condamnation (X10 - Renault)

 

If the vehicle is equipped with a dead- 

locking function, this allows you to lock  

the opening elements and to prevent  

the doors from being unlocked using  

the interior handles (for example, by  

breaking the window and then trying to  

open the door from the inside).

To deactivate deadlocking

Unlock the vehicle using button 

1

 on  

the card.
The hazard warning lights 

flash once

  

to indicate that the doors have been un- 

locked.

Never use deadlocking if 

someone is still inside the 

vehicle.

To activate deadlocking

Press button 

2

 twice in quick succes- 

sion.
Locking is confirmed by 

two slow  

flashes

 and 

three quick flashes

 of the  

hazard warning lights and side indica- 

tor lights.
Depending on the vehicle, the door mir- 

rors fold in automatically when the vehi- 

cle is locked 

 1.107.

CARD: deadlocking

1

2

access 

vehicle ..................................................

(up to the end of the DU)

warning buzzer ..........................................

(up to the end of the DU)

card ...........................................................

(up to the end of the DU)

children ......................................................

(up to the end of the DU)

closing the doors .......................................

(up to the end of the DU)

opening the doors ......................................

(up to the end of the DU)

opening/closing 

doors and tailgate ................................

(up to the end of the DU)

doors..........................................................

(up to the end of the DU)

doors/tailgate .............................................

(up to the end of the DU)

locking the doors .......................................

(up to the end of the DU)

locking/unlocking the opening elements ....

(up to the end of the DU)

1.31

ENG_UD82787_3

Ouverture et fermeture des portes (X10 - Renault)

 

Opening and closing the doors

OPENING AND CLOSING THE DOORS 

(1/2)

Opening the doors from the 

outside

Front doors

With the doors unlocked, pull handle 

1

.

Opening from the inside

Pull handle 

4

.

Lights-on reminder buzzer

A warning beep sounds when the driv- 

er’s door is opened to warn you that the  

lights are still on.

1

As a safety precaution, 

 

the doors should only be  

opened or closed when the  

vehicle is stationary.

Rear doors

With the doors unlocked:
– press on recess 

2

 to move the  

handle 

3

;

–  slide your hand into the handle 

3

 and  

pull towards you.

3

2

4

of warning sound

light reminder alarm .............................

(up to the end of the DU)

of warning sound

door/luggage compartment open 

reminder alarm .....................................

(up to the end of the DU)

child safety.................................................

(current page)

1.32

ENG_UD82787_3

Ouverture et fermeture des portes (X10 - Renault)

 

OPENING AND CLOSING THE DOORS 

(2/2)

Driver’s responsibility  

when parking or stopping  

the vehicle

Never leave an animal,  

child or adult who is not self-suffi- 

cient alone on your vehicle, even for  

a short time.

They may pose a risk to themselves  

or to others by starting the engine,  

activating equipment such as the  

electric windows or by locking the  

doors.

Also, in hot and/or sunny weather,  

please remember that the tempera- 

ture inside the passenger compart- 

ment increases very quickly.

RISK OF DEATH OR SERIOUS  

INJURY.

Special note

Once the engine has been switched off,  

the lights and accessories (radio, etc.)  

will continue to operate until the driver’s  

door is opened.

Child safety

To make it impossible for the rear doors  

to be opened from the inside, move the  

lever 

6

 and check from the inside that  

the doors are securely locked.

Door/tailgate open buzzer

When stationary, the warning light  

 shows when a door, the boot or  

the charging flap is open or not closed  

properly. The warning light 

5

 indicates  

that the door or the boot is open or not  

properly closed.
When the vehicle reaches a speed of  

approximately 12 mph (20 km/h), the  
warning lights 

 and 

5

 are accom- 

panied by a message indicating that the  

opening element is open or not properly  

closed.

5

6

 

 

 

 

 

 

 

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