Renault Zoe (2022 year). Manual in english - page 1

 

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Renault Zoe (2022 year). Manual in english - page 1

 

 

Section 1: getting to know your vehicle
Electric vehicle: introduction
1.2
Important recommendations
1.7
Electric vehicle: charging
1.8
programming
1.19
Hands-free card: general information
1.21
Doors
1.30
Locking, unlocking the opening elements
1.33
Automatic locking when driving
1.35
Steering wheel/Power-assisted steering
1.36
Rear view mirrors
1.38
Front seat
1.39
Seat belts
1.41
Methods of restraint in addition to the child seat belts
1.46
to the rear seat belts
1.52
side protection
1.53
Child safety: General information
1.55
Choosing a child seat mounting
1.58
fitting a child seat
1.61
deactivating, activating the front passenger airbag
1.69
Driving position
1.72
Warning lights
1.76
Displays and indicators
1.80
Trip computer
1.83
vehicle settings customisation menu
1.92
Clock and outdoor temperature
1.95
Audible and visual signals
1.97
Exterior lighting and signals
1.98
Headlight beam adjustment
1.104
Washers, wipers
1.105
1.1
ELECTRIC VEHICLE: introduction (1/5)
3
2
1
4
1 Electric charging connection
2 Electric motor
3 Secondary 12V battery
5
4 400 V traction battery
5 Orange electrical power cables
1.2
ELECTRIC VEHICLE: introduction (2/5)
Electric vehicles have special features,
but operate in a similar manner to con-
6
7
ventional vehicles.
The main difference in electric vehicles
is the exclusive use of electric energy
instead of fuel, as used in convention
vehicles.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
8
Connected services
You can access these services by:
(depending on the vehicle)
- external digital devices (mobile tele-
Your electric vehicle has connected
phones 7, tablets 8 etc.);
services that provide information and/
- the vehicle multimedia screen 6.
or control:
For more information, refer to the mul-
- your vehicle’s charging status with
timedia equipment instructions or con-
low battery warning;
tact an Approved Dealer.
- the traction battery charging pro-
gramming, based on certain choices
on offer;
- remaining vehicle range;
- ...
You can subscribe to a connected
service or extend it at any time by
consulting an authorised dealer.
1.3
ELECTRIC VEHICLE: introduction (3/5)
Batteries
400 V traction battery
Secondary 12V battery
Your electric vehicle has two types of
This battery stores the energy neces-
The second battery on your vehicle is
battery:
sary to operate the motor in your elec-
a secondary 12 V battery: this supplies
tric vehicle properly. As with any bat-
the energy required to operate vehicle
- a 400V traction battery;
tery, it discharges after use, and must
equipment (lights, windscreen wipers,
- secondary 12 V battery.
be regularly recharged.
ABS, etc).
You do not have to wait until the traction
battery hits the reserve level in order to
recharge it.
Charging times vary depending on the
type of specific wall unit socket or public
terminal you connect to.
Your vehicle range will depend on the
charge level of the traction battery, and
also on your driving style ➥ 2.16.
1.4
ELECTRIC VEHICLE: introduction (4/5)
A
9
The vehicle drive system
in an electric vehicle uses
a direct voltage of approxi-
mately 400 volts.
This system can get hot during
and after switching off the ignition.
The A symbol denotes the electrical el-
“400 volt” electrical circuit
Respect warning messages given
ements of your vehicle which may pres-
on the labels in the vehicle.
The 400 V electrical circuit is denoted
ent health risks.
All interventions or modifications to
by orange cables 9 and parts bearing
the 400V electrical system (com-
the symbol.
ponents, cables, connectors, trac-
tion battery) are strictly prohibited
due to the risks they present to your
safety. Please contact an authorised
dealer.
The risk of serious burns or elec-
tric shocks can lead to death.
1.5
ELECTRIC VEHICLE: introduction (5/5)
Driving
Bad weather, flooded roads:
Noise
As with a vehicle fitted with an auto-
Electric vehicles are particularly quiet.
Do not drive through floods
matic gearbox, you will have to get
You will not yet necessarily be used to
if the depth of water is
used to not using your left foot, and not
it, and neither will other road users. It
above the lower edge of
using this foot to brake.
is difficult for them to hear the vehicle
the wheel rims.
when it is moving.
When driving, if you lift your foot off the
accelerator pedal or depress the brake
As the motor is silent, you will hear
pedal, the motor generates electrical
noises that you are not used to hearing
current during deceleration, and this
(aerodynamic noises, tyre noise, etc.).
energy is used to brake the vehicle and
Each time the ignition is switched off,
recharge the traction battery ➥ 2.13.
the ventilation will be switched off after
about ten seconds.
Special feature:
After a maximum charge of the battery
Obstructions to the driver
and during the first few miles of using
Pedestrian horn
On the driver’s side, only
the vehicle, the engine brake will be
The pedestrian horn enables you to
use mats suitable for the
temporarily reduced. Please adapt your
warn others of your presence - espe-
vehicle, attached with the
driving style appropriately.
cially pedestrians and cyclists.
pre-fitted components, and check
the fitting regularly. Do not lay one
When the engine is started, the pedes-
mat on top of another.
trian horn is activated automatically.
There is a risk of wedging the
The sound is triggered when the vehi-
pedals
cle speed is between about 1 and
19 mph (1 and 30 km/h).
Your electric vehicle is
silent. Before leaving it, with
your foot on the brake, stop
The engine brake should
the engine.
under no circumstances be
RISK OF SERIOUS INJURY
used as a substitute for the
brake pedal.
1.6
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are exposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
- never touch the liquids (fluids, etc.) coming from the traction battery;
- in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possible.
In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authorised dealer.
All towing operations ➥ 5.23.
Washing the vehicle
Never wash the engine compartment, the charging connection or the traction battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Never wash the charging lead while the vehicle is charging.
Never wash the charging lead, even while the lead is not connected, in order to prevent corrosion of the charging pins
Risk of electric shock and a risk to life.
1.7
ELECTRIC VEHICLE: charging (1/11)
Charging schematic diagram
1 Specific wall socket or recharging ter-
minal
2 Charging cord
3 Electric charging connection
2
3
1
If you have any questions regarding
the equipment needed for charging,
please ask an authorised dealer.
1.8
ELECTRIC VEHICLE: charging (2/11)
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Charging
Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charg-
ing socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.
Do not modify or perform any action on the installation during charging.
In the event of an impact, even slight, against the charging socket or valve, have them checked by an authorised dealer as
soon as possible.
Take care of the cord: do not tread on it, immerse it in water or pull on it or let anything knock against it.
Check regularly that the charging lead is in good condition.
In the event of damage to the charging lead (corrosion, browning, cuts, etc.), to the unit or to the vehicle's electrical charging
socket, do not use them. Please see an authorised dealer to replace them.
In the event of non-activation of the charging flap locking mechanism and/or unlocking of the vehicle's electric charging socket,
please contact an approved dealer.
1.9
ELECTRIC VEHICLE: charging (3/11)
B
B
A
D
C
Charging cord A
Charging cord B
Always read the charging cord instruc-
tions carefully before using it B.
This lead is specific to your vehicle and
This cord allows:
designed for connecting to wall sockets
- in normal use, on a socket used only
or public terminals to enable standard
for the vehicle (14 A/16 A charge);
charging of the traction battery.
- occasional charge using a domestic
socket, (8 A charge) when you are
Never leave the socket hanging by
not at home, for example.
the cord. Use the hooks C to attach
Sockets must be fitted as stated in the
it.
We recommend that you use a
instructions in the instructions supplied
charging cord that enables a stand-
with the charging cord B.
ard charge to charge the traction
battery.
If a charging cord malfunctions
during the charging process (red
warning light on the unit D), stop
Each charging lead is stored in the
charging immediately. Please refer
luggage compartment of the vehi-
to the cord instructions.
cle.
1.10
ELECTRIC VEHICLE: charging (4/11)
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect
you against the risks of electric shock that can lead to death or fire.
Do not use with the charging leads of previous vehicles as they are not adapted. For safety reasons, the use of a charging cord
not recommended by the manufacturer is strictly forbidden. Failure to follow this instruction can lead to risks of fire or elec-
tric shock that can prove fatal. For information on a charging cord suited to your vehicle, please consult an authorised dealer.
Using the charging lead B
Please read the instructions that come with the charging cord carefully to learn about precautions you must take when using
the product and the technical specifications required when fitting the socket.
Installation
Power supply systems
Only use charging terminals which conform to the IEC 61851-1 standard and connecting points protected by:
- a type A 30 mA residual differential current system specific to the socket used;
- an overcurrent protection device;
- protection against overvoltage relating to lightning in exposed areas (IEC 62305-4).
Wall socket
Have a special wall socket installed by a qualified professional.
In the case of domestic charging
Have a qualified professional check that each socket to which you will connect the charging cord complies with the standards
and regulations in force in your country and that it complies with the specifications described previously in the information on
“Power supply systems”.
1.11
ELECTRIC VEHICLE: charging (5/11)
Charging types that conform
4
5
3
6
to European standards
Alternating current (AC)
If the information is displayed on the
vehicle charging flap, follow the instruc-
tions below.
Before plugging in a charging lead,
4
3
check that:
5
- the colour and one of the letters of
the inlet socket 4 correspond to the
colour and one of the letters on the
end 5 of the lead;
- the colour and one of the letters of
6
the inlet socket 3 correspond to the
colour and one of the letters on the
end 6 of the lead.
Charging type
Alternating current (AC)
Connection
Charging terminal 4/Charging lead 5
Vehicle 3/Charging lead 6
Charging types that con-
form to European stand-
ards (for all other cases,
please consult an ap-
proved dealer).
1.12
ELECTRIC VEHICLE: charging (6/11)
Charging types that conform
3
6
to European standards
(continued)
Direct current (DC)
If the information is displayed on the
vehicle charging flap, follow the instruc-
tions below.
Before plugging in a charging lead,
3
make sure that the colour and one of
the letters of the inlet socket 3 corre-
spond to the colour and one of the let-
ters on the end 6 of the charging lead.
6
Charging type
Direct current (DC)
Connection
Vehicle 3/Charging lead 6
Charging types that con-
form to European stand-
ards (for all other cases,
please consult an ap-
proved dealer).
1.13
ELECTRIC VEHICLE: charging (7/11)
The vehicle has two charging connec-
If the vehicle is parked for more than
tions located at the front of the vehicle:
three months with near zero charge, it
may become impossible to charge the
- E socket for charging up to 22 kW;
battery.
3
- F socket, depending on the vehicle,
To preserve the service life of your trac-
for rapid charging.
tion battery, avoid parking the vehi-
cle for more than one month with high
Precautions
charge, especially when the weather is
Avoid charging and parking your ve-
very hot.
hicle in extreme temperatures (hot or
E
Favour charging the traction battery
cold).
after driving and/or in mild tempera-
Under extreme conditions, charging
tures. Otherwise, charging may take a
may take several minutes before start-
longer period of time or even become
ing (time required for the traction bat-
F
impossible.
tery to cool down or warm up).
Recommendations
Electric charging
When the vehicle is parked for more
than seven days in temperatures below
- In high temperatures, try to park and
connection 3
about -25°C, charging the traction bat-
recharge the vehicle in a shaded/
Note: If in a snowy
environment,
tery can become impossible.
covered location;
remove snow from the vehicle charging
- charging can be performed in the
area before plugging in or disconnect-
rain or snow;
ing. Snow in the socket may block the
- activating the air-conditioning in-
insertion of the charging cord plug.
creases the charging time required.
In the absence of any protection
against overvoltage, you are recom-
mended not to charge the vehicle in
stormy weather (lightning, etc).
1.14
ELECTRIC VEHICLE: charging (8/11)
The charging cord is automatically
locked with the vehicle. This will make it
7
impossible to unplug the cord from your
vehicle.
10
8
6
9
If rapid charging the vehicle (with
DC), the charging cable between
your vehicle and the charging termi-
nal must not exceed 30 metres.
If there is any doubt about the length
Recharging the traction
-
open valve 8;
of the cable, consult the owner of
battery
-
plug in the end of the cord to the
the (DC) charging terminal.
power supply;
Vehicle stationary, ignition off:
-
grab the handle 9;
- take the charging cord located in the
boot of your vehicle;
-
plug in the vehicle cord. The Z.E. 7
warning light flashes in yellow;
- remove it from its storage bag;
-
after you hear a locking click, check
- press the 6 switch to unlock the 10
that the charging cord is properly
charging flap;
plugged in. To check the locking, pull
Make sure you fully uncoil the charg-
gently on the handle 9.
ing cord to limit its heating.
Do not use an extension
lead, multiple socket or
adapter.
Fire hazard.
1.15
ELECTRIC VEHICLE: charging (9/11)
The display on the instrument panel
disappears after a few seconds. It reap-
7
pears on the instrument panel when a
door is opened.
One charging is complete, the Z.E. 7
warning light illuminates continuously
in green.
You do not need to wait until the charge
is at reserve levels to recharge your ve-
hicle.
Operating faults
If the Z.E. 7 warning light is illuminated
11
12
continuously in red, please contact an
Approved Dealer.
During charging, the Z.E. 7 warning
- an estimate of the remaining charg-
light flashes in blue.
ing time (this is not displayed after
about 95% charge);
When charging starts, the following
- the warning light 12 indicates that
information is displayed on the instru-
the vehicle is connected to a power
ment panel:
supply;
- the energy level on the battery warn-
- your vehicle range will vary accord-
ing light 11;
ing to the charge level.
- the battery refill rate;
The traction battery charging time depends on the amount of energy remaining
and the power delivered by the charging terminal. The information is displayed on
the instrument panel during charging ➥ 1.80.
In the event of a problem, we recommend that you replace it with an identical
cord. Please see an authorised dealer.
1.16
ELECTRIC VEHICLE: charging (10/11)
Note: immediately after a long charge
of the traction battery, the cable may be
7
hot. Please use the handles.
10
8
6
9
2
Precautions to take when removing
-
unplug the charging lead 2 from the
from the socket
vehicle;
-
the valve 8 must be closed;
It is imperative to follow the unplug-
you must close the 10 charging flap
ging steps in order.
and press on it in order to lock it;
-
unplug the lead 2 from the power
– Press the switch 6 or press and
supply 1;
After pressing the charging cord un-
hold on the door unlocking button
locking button, you have 30 seconds
-
place the lead 2 in its storage bag
on the card in order to release the
to unplug it before it locks again.
and store it in the luggage compart-
vehicle charging lead;
ment.
- grab the handle 9;
To avoid disturbing the
charging
monitoring
system, do not install any
antistatic strip to the vehi-
cle.
1.17
ELECTRIC VEHICLE: charging (11/11)
13
14
7
13
14
Label 13
The label 13 located on the right-hand
- connect to a domestic socket, an al-
side reminds you of the following in-
ternating voltage charging terminal
The label 13 located on the charg-
structions:
or a quick charging terminal;
ing flap 10 displays details on how the
- do not wash the charging flap using
- for any information on charging,
charging operation is indicated by the
a high-pressure water jet;
please consult your vehicle user
status of the warning light 7:
- with the vehicle stationary, the valve
manual.
- flash in yellow: the lead is plugged
and the charging flap can be open;
into the vehicle and the system car-
- when the vehicle is being driven, the
ries out its checks;
Label 14
valve and the charging flap must be
- flashing in blue: charging is in pro-
closed;
The label 14 located on the charging
gress;
- open the flap to connect the charging
flap 10 indicates that it is possible to re-
- illuminated continuously in blue:
lead;
lease the charging flap from the vehicle
charge programming is activated;
- close the flap again once discon-
by pressing and holding the door un-
- illuminated continuously in green:
nected;
locking button on the card.
the vehicle is fully charged;
– flashing in red: operating fault.
1.18
ELECTRIC VEHICLE: programming charging (1/2)
2
3
1
Program
Program
Immediate charge
Postponed charging
Program
Immediate charge Postponed charging
Program
Edit
Edit
Edit
Edit
Charging will begin when the vehicle is plugged in
Charging will start at
12:34
A
B
Charge
Climate
Calendar
Charge
Climate
Calendar
4
Charging programming
“Immediate charging” 2
“Postponed charging” 3
With the vehicle stationary and the
With the vehicle connected to a power
You can programme the start time for
engine running, from the “Settings” on
supply, charging starts.
charging.
the multimedia screen 1, select the
Area A informs you that “Immediate
Press “Edit” 4 to open the settings to
“Vehicle” tab. Use the “EV program-
charging” is activated.
set the start time for charging.
ming” menu to configure charging for
Note: you can deactivate this option by
Set the start time for charging then
your vehicle.
pressing OFF.
press “Close” to confirm.
When the programming is confirmed,
Please refer to the multimedia instruc-
Area B shows the time programmed for
the indicator light
lights up on
tions for further information.
charging to start.
the instrument panel.
With the vehicle connected to a power
Note: charging will start if the engine is
source and the engine switched off,
shut down and the vehicle is connected
charging starts at the scheduled time.
to a power supply and access is author-
ised.
1.19
ELECTRIC VEHICLE: programming charging (2/2)
5
6
EV programming
Program
Charging programming
Charging programme 1
Start at
End at
Immediate charge Postponed charging
Program
12:34 PM -> 12:24 AM
L M M J V S D
Edit
Edit
Charging programme 2
L M M J V S D
10:00 PM -> 06:00 AM
L M M J V S D
C
Charging programme 3
Charge
Climate
Calendar
Close
“Program” 5
Set the charging start and end times as
Programmed times are displayed in
well as the days to which these times
area C.
You can save several programmed
will apply. Press “Close” to confirm.
charging times per week.
With the vehicle connected to a power
Note: if the start and end times are
source and the engine switched off,
Select the programme time 6 that you
identical, charging time is 24 hours. You
charging starts at the scheduled time.
wish to change to access the settings.
can’t confirm a charging programme if
You can disable one of your saved pro-
you don’t select a day of the week.
grammes by pressing “OFF".
For safety reasons, carry
out these operations when
the vehicle is stationary.
1.20

 

 

 

 

 

 

 

 

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