Nissan Quest E52. Manual - part 180

AV

MULTI AV SYSTEM SYMPTOMS

AV-599

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

C

D

E

F

G

H

I

J

K

L

M

B

A

O

P

Perform diagnosis as per the following table.

RELATED TO CAMERA

Symptoms

Check items

Probable malfunction location

Does not recognize cellular 
phone connection. (no connec-
tion is displayed on the display 
at the guide.)

Repeat the registration of cellular phone.

AV control unit malfunction.
Replace AV control unit. Refer to 

AV-610, "Removal and 

Installation"

.

Hands-free phone cannot be 
established.

• Hands-free phone operation can be 

made, but the communication cannot 
be established.

• Hands-free phone operation can be 

performed, however, voice between 
each other cannot be heard during the 
conversation.

The other party's voice cannot 
be heard by hands-free phone.

Check the “microphone speaker” in In-
spection & Adjustment Mode if sound is 
heard.

Originating sound is not heard 
by the other party with hands-
free phone communication.

Sound operation function is normal.

Sound operation function does not work.

Microphone signal circuit malfunction.
Refer to 

AV-590, "Diagnosis Procedure"

.

The system cannot be operat-
ed.

• The voice recognition can be controlled.
• Steering switch's ”VOL UP”, “VOL 

DOWN” and “

” switch works, but 

“

” it does not work.

Steering switch malfunction.
Replace steering wheel. Refer to 

ST-12, "Removal and 

Installation"

.

Steering switch's “

”, ”VOL UP”, “VOL 

DOWN” and “

” switches do not work.

Steering switch signal B circuit malfunction.
Refer to 

AV-594, "Diagnosis Procedure"

.

All steering switches do not work.

Steering switch ground circuit malfunction.
Refer to 

AV-596, "Diagnosis Procedure"

.

Symptoms

Check items

Probable malfunction location / Action 

to take

The screen switches when pressing 
the “CAMERA” switch or the shift po-
sition is in “R”, however, all views are 
not displayed.

—

Camera image signal circuit.
Refer to 

AV-588, "Diagnosis Proce-

dure"

.

It cannot be switched to rear view 
monitor even when the shift position 
is in “R”.

The front view image is normal.

Reverse signal circuit (around view 
monitor control unit).

AV-600

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

RELATED TO VOICE CONTROL

RELATED TO RGB IMAGE

RELATED TO AUDIO

The predictive course line display in 
front view and rear view is malfunc-
tioning.

—

Perform “Self Diagnostic Result” of 
“AVM” with CONSULT.
Refer to 

AV-478, "CONSULT Function"

.

• The front view screen is not dis-

played. 

• The front of Birds-Eye view 

screen is not displayed. 

—

• The rear view screen is not dis-

played. 

• The rear of Birds-Eye view screen 

is not displayed. 

—

• The front-side screen is not dis-

played. 

• The passenger side of Birds-Eye 

view screen is not displayed. 

—

The driver side of Birds-eye view 
screen is not displayed. 

—

When shift position is in other than 
“R”, the front-side and front screen 
or the Birds-Eye view and front 
screen remain displaying even if the 
vehicle speed increases. 

—

Symptoms

Check items

Probable malfunction location / Action 

to take

Symptoms

Check items

Probable malfunction location

The voice cannot be controlled 
even if the voice control screen 
is displayed.

Voice sounds at “Voice Microphone Test” 
of Confirmation/Adjustment mode.

AV control unit malfunction.
Replace AV control unit. Refer to 

AV-610, "Removal and 

Installation"

.

Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment 
mode.

Microphone signal circuit malfunction.
Refer to 

AV-590, "Diagnosis Procedure"

.

The voice cannot be controlled
(Voice control screen is not dis-
played).

• Hands-free phone system can be oper-

ated.

• Steering switch's “SOURCE”, “MENU 

UP”, “MENU DOWN” and “ENTER” 

switch works, but “

” it does not work.

Steering switch malfunction.
Replace steering wheel. Refer to 

ST-12, "Removal and 

Installation"

.

Steering switch's “SOURCE”, “MENU 

UP”, “MENU DOWN”, “

” and “ENTER” 

switches do not work.

Steering switch signal A circuit malfunction.
Refer to 

AV-592, "Diagnosis Procedure"

.

All steering switches do not work.

Steering switch ground circuit malfunction.
Refer to 

AV-596, "Diagnosis Procedure"

.

Symptoms

Check items

Probable malfunction location

RGB image is not shown.

—

RGB digital image signal circuit malfunction.
Refer to 

AV-586, "Diagnosis Procedure"

.

AV

MULTI AV SYSTEM SYMPTOMS

AV-601

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

C

D

E

F

G

H

I

J

K

L

M

B

A

O

P

RELATED TO STEERING SWITCH

Symptoms

Check items

Probable malfunction location

The disk cannot be removed.

—

Disk eject signal circuit malfunction.
Refer to 

AV-589, "Diagnosis Procedure"

.

No sound comes out or the lev-
el of the sound is low.

No sound from all speakers.

• BOSE amp. ON signal circuit malfunction.
• BOSE amp. power supply and ground circuits malfunc-

tion.
Refer to 

AV-582, "BOSE AMP. : Diagnosis Procedure"

.

Sound is not heard from woofer.

Sound signal (woofer) circuit malfunction.

Only a certain speaker (front right, front 
left, rear right, or rear left, etc.) does not 
output sound.

• Poor connector connection of speaker.
• Sound signal circuit malfunction between AV control 

unit and BOSE amp.

• Sound signal circuit malfunction between BOSE amp. 

and speaker.

• Malfunction in speaker.
• Malfunction in AV control unit.
• Malfunction in BOSE amp.

Noise is mixed with audio. 

Noise comes out from all speakers.

• Malfunction in AV control unit.
• Malfunction in BOSE amp.

Noise comes out only from a certain 
speaker (front right, front left, rear right, 
or rear left, etc.).

• Poor connector connection of speaker.
• Sound signal circuit malfunction between AV control 

unit and BOSE amp.

• Sound signal circuit malfunction between BOSE amp. 

and speaker.

• Malfunction in speaker.
• Poor installation of speaker (e.g. backlash and loose-

ness)

• Malfunction in AV control unit.
• Malfunction in BOSE amp.

Noise is mixed with radio only (when the 
car hits a bump or while driving over bad 
roads).

Poor connector connection of antenna or antenna feeder.

Radio is not received or poor 
reception.

• Other audio sounds are normal.
• Any radio cannot be received or poor 

reception is caused even after moving 
to a service area with good reception 
(e.g. a place with clear view and no ob-
stacles generating external noises). 

• Antenna amp. ON signal circuit malfunction.
• Poor connector connection of antenna or antenna feed-

er. 

Satellite radio is not received.

There is malfunction in the CONSULT 
self-diagnosis result.
Refer to 

AV-474, "CONSULT Function"

.

• Malfunction in antenna, antenna feeder, or AV control 

unit. Perform DTC diagnosis. Refer to 

AV-486, "DTC In-

dex"

.

• Poor continuity in antenna feeder.
• Poor connector connection of antenna or antenna feed-

er.

There is no malfunction in the CONSULT 
self-diagnosis result.
Refer to 

AV-474, "CONSULT Function"

.

• Poor continuity in antenna feeder. 
• Poor connector connection of antenna or antenna feed-

er.

• Loose satellite radio antenna mounting nut.

Refer to 

AV-628, "Exploded View"

.

Symptoms

Probable malfunction location

None of the steering switch operations work.

Steering switch ground circuit malfunction.
Refer to 

AV-596, "Diagnosis Procedure"

.

Only specified switch cannot be operated.

Steering switch malfunction.
Replace steering wheel. Refer to 

ST-12, "Removal and Installation"

.

AV-602

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

RELATED TO USB

NOTE:
Check that there is no malfunction of USB equipment main body before performing a diagnosis.

iPod

®

 is a trademark of Apple inc., registered in the U.S. and other countries.

RELATED TO DVD MODE

RELATED TO AUXILIARY INPUT

NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

RELATED TO HEADPHONE

Steering switch's “SOURCE”, “MENU UP”, “MENU DOWN”, 

“

” and “ENTER” switches do not work.

Steering switch signal A circuit malfunction.
Refer to 

AV-592, "Diagnosis Procedure"

.

Steering switch's “

”, “VOL UP”, “VOL DOWN” and “

” 

switches do not work.

Steering switch signal B circuit malfunction.
Refer to 

AV-594, "Diagnosis Procedure"

.

Symptoms

Probable malfunction location

Symptoms

Check items

Possible malfunction location / Action to take

iPod

®

 or USB memory can not 

be recognized.

—

• USB harness malfunction.
• USB connector malfunction.

Symptoms

Check items

Probable malfunction location

The disk cannot be removed.

—

Disk eject signal circuit malfunction.
Refer to 

AV-589, "Diagnosis Procedure"

.

DVD image is not displayed.

Front display unit and rear display unit are 
not displayed.

Perform “Self Diagnostic Result” of “MULTI AV” with 
CONSULT. Refer to 

AV-474, "CONSULT Function"

.

Rear display unit is normal.

Composite image signal circuit between AV control unit 
and front display unit.
Refer to 

AV-584, "Diagnosis Procedure"

.

Front display unit is normal.

Composite image signal circuit between AV control unit 
and rear display unit.
Refer to 

AV-585, "Diagnosis Procedure"

.

DVD sound is not heard.

No sound from all speakers.

• Amp. ON signal circuit malfunction.
• BOSE amp. power supply and ground circuits mal-

function.
Refer to 

AV-582, "BOSE AMP. : Diagnosis Procedure"

.

Sound is not heard from woofer.

• Woofer power supply and ground circuit malfunction.
• Sound signal (woofer) circuit malfunction.
• Woofer amp. ON signal circuit malfunction.

Sound is heard only from specific places.

Sound signals circuit of suspect system.

Symptoms

Check items

Probable malfunction location

No voice sound is heard when 
AUX mode is selected.

Voice sound is heard when other modes 
are selected.

AUX sound signal circuit.

Image is not displayed when 
AUX mode is selected.

Front display unit and rear display unit are 
not displayed.

Perform “Self Diagnostic Result” of “MULTI AV” with 
CONSULT. Refer to 

AV-474, "CONSULT Function"

.

DVD image is displayed on front display 
unit and rear display unit.

AUX image signal circuit malfunction.
Refer to 

AV-587, "Diagnosis Procedure"

.

Rear display unit is normal.

Composite image signal circuit between AV control unit 
and front display unit.
Refer to 

AV-584, "Diagnosis Procedure"

.

Front display unit is normal.

Composite image signal circuit between AV control unit 
and rear display unit.
Refer to 

AV-585, "Diagnosis Procedure"

.