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GW-6 < SYMPTOM DIAGNOSIS > SQUEAK AND RATTLE TROUBLE DIAGNOSES If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to duplicate the same conditions when you confirm the repair. If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli- cate the noise with the vehicle stopped by doing one or all of the following: 1) Close a door. 2) Tap or push/pull around the area where the noise appears to be coming from. 3) Rev the engine. 4) Use a floor jack to recreate vehicle “twist”. 5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models). 6) Raise the vehicle on a hoist and hit a tire with a rubber hammer. • Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs. • If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body. CHECK RELATED SERVICE BULLETINS After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related to that concern or symptom. If a TSB relates to the symptom, follow the procedure to repair the noise. LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE 1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope). 2. Narrow down the noise to a more specific area and identify the cause of the noise by: • removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken or lost during the repair, resulting in the creation of new noise. • tapping or pushing/pulling the component that you suspect is causing the noise. Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only temporarily. • feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the noise. • placing a piece of paper between components that you suspect are causing the noise. • looking for loose components and contact marks. Refer to GW-6, "Generic Squeak and Rattle Troubleshooting" . REPAIR THE CAUSE • If the cause is a loose component, tighten the component securely. • If the cause is insufficient clearance between components: - separate components by repositioning or loosening and retightening the component, if possible. - insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-50397) is available through your authorized NISSAN Parts Depart- ment. CAUTION: Do not use excessive force as many components are constructed of plastic and may be damaged. NOTE: • Always check with the Parts Department for the latest parts information. • The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the kit; and can each be ordered separately as needed. • The following materials not found in the kit can also be used to repair squeaks and rattles. - SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will only last a few months. - SILICONE SPRAY: Use when grease cannot be applied. - DUCT TAPE: Use to eliminate movement. CONFIRM THE REPAIR Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet. Generic Squeak and Rattle Troubleshooting INFOID:0000000009671271 Refer to Table of Contents for specific component removal and installation information. |