Nissan Maxima. Manual - part 204

 

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Nissan Maxima. Manual - part 204

 

 

AV-636

< SYMPTOM DIAGNOSIS >

[COLOR DISPLAY - W/BOSE & NAVI]

MULTI AV SYSTEM SYMPTOMS

Stop diagnosis here. If the customer still wants the feature to function. they will need to get an approved

phone showing the feature as "Y"(compatible) in the "Basic features" list.

d. If the feature related to the customer’s concern shows as "Y" (compatible):

Perform diagnosis as per the following table.

Trouble Diagnosis Chart by Symptom

RELATED TO RGB IMAGE

Trouble Diagnosis Chart by Symptom

RELATED TO VOICE CONTROL

Trouble Diagnosis Chart by Symptom

Symptoms

Check items

Probable malfunction location

Does not recognize cellular 
phone connection. (no connec-
tion is displayed on the display 
at the guide.)

Repeat the registration of cellular phone.

AV control unit malfunction.
Replace AV control unit. Refer to 

AV-652, "Removal and 

Installation"

.

Hands-free phone cannot be 
established.

• Hands-free phone operation can be 

made, but the communication cannot 
be established.

• Hands-free phone operation can be 

performed, however, voice between 
each other cannot be heard during the 
conversation.

The other party's voice cannot 
be heard by hands-free phone.

Check the “microphone speaker” in In-
spection & Adjustment Mode if sound is 
heard.

Originating sound is not heard 
by the other party with hands-
free phone communication.

Sound operation function is normal.

Sound operation function does not work.

Microphone signal circuit malfunction.
Refer to 

AV-582, "Diagnosis Procedure"

.

The system cannot be operat-
ed.

• The voice recognition can be controlled.
• Steering switch's ”VOL UP”, “VOL 

DOWN”, “

” switch works, but “

” it 

does not work.

Steering switch malfunction. Replace steering wheel.
Refer to 

AV-667, "Removal and Installation"

• The voice recognition can be controlled.
• Steering switch's “

”, ”VOL UP”, “VOL 

DOWN”, “

” switches do not work.

Steering switch signal B circuit malfunction.
Refer to 

AV-600, "Diagnosis Procedure"

.

All steering switches do not work.

Steering switch ground circuit malfunction.
Refer to 

AV-600, "Diagnosis Procedure"

.

Symptoms

Check items

Probable malfunction location

RGB image is not shown.

RGB digital image signal circuit malfunction.

Symptoms

Check items

Probable malfunction location

The voice cannot be controlled 
even if the voice control screen 
is displayed.

Voice sounds at “Voice Microphone Test” 
of Confirmation/Adjustment mode.

AV control unit malfunction.
Replace AV control unit. Refer to 

AV-652, "Removal and 

Installation"

.

Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment 
mode.

Microphone circuit malfunction.
Refer to 

AV-582, "Diagnosis Procedure"

.

AV

MULTI AV SYSTEM SYMPTOMS

AV-637

< SYMPTOM DIAGNOSIS >

[COLOR DISPLAY - W/BOSE & NAVI]

C

D

E

F

G

H

I

J

K

L

M

B

A

O

P

RELATED TO AUDIO

The voice cannot be controlled
(Voice control screen is not dis-
played).

• Steering switch's “SOURCE”, “MENU 

UP”, “MENU DOWN”, “ENTER” switch 
works, but “

” does not work.

• Hands-free phone system can be oper-

ated.

Steering switch malfunction.

Steering switch's “SOURCE”, “MENU 
UP”, “MENU DOWN”, “

”, “ENTER” 

switches do not work.

Steering switch signal A circuit malfunction.
Refer to 

AV-600, "Diagnosis Procedure"

.

All steering switches do not work.

Steering switch ground circuit malfunction.
Refer to 

AV-600, "Diagnosis Procedure"

.

Symptoms

Check items

Probable malfunction location

Symptoms

Check items

Probable malfunction location

The disk cannot be removed.

AV control unit

Malfunction in AV control unit.
Refer to 

AV-525, "On Board Diagnosis 

Function"

.

AV-638

< SYMPTOM DIAGNOSIS >

[COLOR DISPLAY - W/BOSE & NAVI]

MULTI AV SYSTEM SYMPTOMS

No sound comes out or the level of the 
sound is low.

No sound from all speakers.

• Speaker circuit shorted to ground.

Refer to 

AV-614, "Wiring Diagram - With 

BOSE audio system With Navigation 
System"

.

• Bose amp. ON signal circuit malfunction.

Refer to 

AV-584, "Diagnosis Procedure"

.

• Bose speaker amp. power supply and 

ground circuits malfunction.
Refer to 

AV-574, "BOSE SPEAKER AMP 

: Diagnosis Procedure"

.

Only a certain speaker (front door speaker 
LH, front door speaker RH,tweeter LH, 
tweeter RH, center speaker, rear door 
speaker LH, rear door speaker RH, rear 
subwoofer LH, rear subwoofer RH) does 
not output sound.

• Poor connector connection of speaker.
• Sound signal circuit malfunction between 

AV control unit and Bose speaker amp.
Refer to:

-

AV-585, "Diagnosis Procedure"

 (front 

door speaker).

-

AV-588, "Diagnosis Procedure"

 (tweet-

er).

-

AV-591, "Diagnosis Procedure"

 (center 

speaker).

-

AV-594, "Diagnosis Procedure"

 (rear 

door speaker).

-

AV-597, "Diagnosis Procedure"

 (sub-

woofer).

• Sound signal circuit malfunction between 

Bose speaker amp. and speaker.
Refer to:

-

AV-585, "Diagnosis Procedure"

 (front 

door speaker).

-

AV-588, "Diagnosis Procedure"

 (tweet-

er).

-

AV-591, "Diagnosis Procedure"

 (center 

speaker).

-

AV-594, "Diagnosis Procedure"

 (rear 

door speaker).

-

AV-597, "Diagnosis Procedure"

 (sub-

woofer).

• Malfunction in speaker.

Refer to:

-

AV-661, "Removal and Installation"

 (front 

door speaker).

-

AV-659, "Removal and Installation"

 

(tweeter).

-

AV-660, "Removal and Installation"

 (cen-

ter speaker).

-

AV-662, "Removal and Installation"

 (rear 

door speaker).

-

AV-663, "Removal and Installation"

 (sub-

woofer).

• Malfunction in AV control unit.

Refer to 

AV-525, "On Board Diagnosis 

Function"

.

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to 

AV-

664, "Removal and Installation"

.

Symptoms

Check items

Probable malfunction location

AV

MULTI AV SYSTEM SYMPTOMS

AV-639

< SYMPTOM DIAGNOSIS >

[COLOR DISPLAY - W/BOSE & NAVI]

C

D

E

F

G

H

I

J

K

L

M

B

A

O

P

Noise is mixed with audio.

Noise comes out from all speakers.

• Malfunction in AV control unit.

Refer to 

AV-525, "On Board Diagnosis 

Function"

.

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to 

AV-

664, "Removal and Installation"

.

Noise comes out only from a certain speak-
er (front door speaker LH, front door speak-
er RH,tweeter LH, tweeter RH, center 
speaker, rear door speaker LH, rear door 
speaker RH, rear subwoofer LH, rearsub-
woofer RH).

• Poor connector connection of speaker.
• Sound signal circuit malfunction between 

AV control unit and Bose speaker amp.
Refer to:

-

AV-585, "Diagnosis Procedure"

 (front 

door speaker).

-

AV-588, "Diagnosis Procedure"

 (tweet-

er).

-

AV-591, "Diagnosis Procedure"

 (center 

speaker).

-

AV-594, "Diagnosis Procedure"

 (rear 

door speaker).

-

AV-597, "Diagnosis Procedure"

 (sub-

woofer).

• Sound signal circuit malfunction between 

Bose speaker amp. and speaker.
Refer to:

-

AV-585, "Diagnosis Procedure"

 (front 

door speaker).

-

AV-588, "Diagnosis Procedure"

 (tweet-

er).

-

AV-591, "Diagnosis Procedure"

 (center 

speaker).

-

AV-594, "Diagnosis Procedure"

 (rear 

door speaker).

-

AV-597, "Diagnosis Procedure"

 (sub-

woofer).

• Malfunction in speaker.
• Poor Installation of speaker (e.g. back-

lash and looseness).
Refer to:

-

AV-661, "Removal and Installation"

 (front 

door speaker).

-

AV-659, "Removal and Installation"

 

(tweeter).

-

AV-660, "Removal and Installation"

 (cen-

ter speaker).

-

AV-662, "Removal and Installation"

 (rear 

door speaker).

-

AV-663, "Removal and Installation"

 (sub-

woofer).

• Malfunction in AV control unit.

Refer to 

AV-525, "On Board Diagnosis 

Function"

.

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to 

AV-

664, "Removal and Installation"

.

Noise is mixed with radio only (when the ve-
hicle hits a bump or while driving over bad 
roads)

Poor connector connection of antenna or 
antenna feeder.
Refer to 

AV-668, "Location of Antenna"

.

Symptoms

Check items

Probable malfunction location

 

 

 

 

 

 

 

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