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LAN-14 < BASIC INSPECTION > [CAN FUNDAMENTAL] DIAGNOSIS AND REPAIR WORKFLOW Trouble Diagnosis Flow Chart INFOID:0000000009479094 Trouble Diagnosis Procedure INFOID:0000000009479095 INTERVIEW WITH CUSTOMER Interview with the customer is important to detect the root cause of CAN communication system errors and to understand vehicle condition and symptoms for proper trouble diagnosis. Points in interview • What: Parts name, system name • When: Date, Frequency • Where: Road condition, Place • In what condition: Driving condition/environment JSMIA0807GB |