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AV NORMAL OPERATING CONDITION AV-163 < SYMPTOM DIAGNOSIS > [BOSE AUDIO WITH NAVIGATION] C D E F G H I J K L M B A O P Related to Item Choice The system should respond correctly to all voice commands without difficulty. If problems are encountered, fol- Related to Telephone The system should respond correctly to all voice commands without difficulty. If problems are encountered, try RELATED TO AUDIO • The majority of the audio malfunctions are the result of outside causes (bad CD/cassette, electromagnetic interference, etc.). Check the symptoms below to diagnose the malfunction. • The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning. Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and oper- NOTE: incorrectly mastered by the customer on a computer. • Check if the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the “red book” Compact Disc Standard and may not play. Symptom/ error message Solution Displays “COMMAND NOT REC- 1. Ensure that the command format is valid. 2. Speak clearly without pausing between words and at a level appropriate to the ambient noise 3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on. 4. If optional words of the command have been omitted, then command should be tried with these The system consistently selects 1. Ensure that the voicetag requested matches what was originally stored. This can be confirmed 2. Replace one of the voicetags being confused with a different voicetag. Symptom Solution System fails to interpret the com- 1. Ensure that the command is valid. 2. Ensure that the command is spoken after the tone. 3. Speak clearly without pausing between words and at level appropriate to the ambient noise lev- 4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster 5. If more than one command was said at a time, try saying the commands separately. 6. If the system consistently fails to recognize commands, the voice training procedure should be The system consistently selects 1. Ensure that the phone book entry name requested matches what was originally stored. This 2. Replace one of the names being confused with a new name. |