Qashqai J11. Door & Lock - part 19

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-306

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

ALL DOOR REQUEST SWITCHES

ALL DOOR REQUEST SWITCHES : Description

INFOID:0000000010488239

All doors do not lock/unlock using all door request switches.

ALL DOOR REQUEST SWITCHES : Diagnosis Procedure

INFOID:0000000010488240

CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button?

YES

>> GO TO 2.

DLK-309, "Diagnosis Procedure"

CHECK “LOCK/UNLOCK BY I-KEY” SETTING IN “WORK SUPPORT”

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

Select “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT” mode.

Check “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
Refer to

DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"

Is the inspection result normal?

YES

>> GO TO 3.

>> Set “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to

DLK-71, "DTC Logic"

• Luggage room: Refer to

DLK-74, "DTC Logic"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.
• Driver side: Refer to

DLK-103, "DRIVER SIDE : Diagnosis Procedure"

• Passenger side: Refer to

DLK-105, "PASSENGER SIDE : Diagnosis Procedure"

• Rear bumper: Refer to

DLK-107, "REAR BUMPER : Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 5.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-93, "Component Function Check"

DRIVER SIDE DOOR REQUEST SWITCH

DRIVER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010488241

All doors do not lock/unlock using driver side door request switch.

DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010488242

CHECK DRIVER SIDE DOOR REQUEST SWITCH

Check driver side door request switch.

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DLK-307

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DLK

Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (driver side).
Refer to

DLK-103, "DRIVER SIDE : Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-93, "Component Function Check"

PASSENGER SIDE DOOR REQUEST SWITCH

PASSENGER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010488243

All doors do not lock/unlock using passenger side door request switch.

PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010488244

CHECK PASSENGER SIDE DOOR REQUEST SWITCH

Check passenger side door request switch.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (passenger side).
Refer to

DLK-105, "PASSENGER SIDE : Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-81, "Component Function Check"

BACK DOOR REQUEST SWITCH

BACK DOOR REQUEST SWITCH : Description

INFOID:0000000010488245

All doors do not lock/unlock using back door request switch.

BACK DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010488246

CHECK BACK DOOR REQUEST SWITCH

Check back door request switch.
Refer to

DLK-308

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (rear bumper).
Refer to

DLK-107, "REAR BUMPER : Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-100, "Component Inspection"

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

DLK-309

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DLK

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Diagnosis Procedure

INFOID:0000000010488247

CHECK INTELLIGENT KEY

For Intelligent Key that cannot be used for door lock and unlock, check that the Intelligent Key belongs to the
vehicle to be checked.

Does the Intelligent Key belong to the vehicle to checked?

YES

>> GO TO 2.

>> Check Intelligent Key button operation with registered Intelligent Key belonging to the vehicle.

CHECK INTELLIGENT KEY LOW BATTERY WARNING

Check that the Intelligent Key low battery warning is operated.

Is the Intelligent Key low battery warning operated?

YES

>> GO TO 6.

NO-1

>> With another registered Intelligent Key: GO TO 3.

NO-2

>> Without another registered Intelligent Key: GO TO 4.

CHECK INTELLIGENT KEY BUTTON OPERATION

Check that door lock and unlock can be performed by operating the buttons of another registered Intelligent
Key.

Can door lock and unlock be performed with another registered Intelligent Key?

YES

>> GO TO 4.

>> GO TO 7.

CHECK ENGINE START

While depressing the brake pedal, contact the backside of the Intelligent Key that cannot be used to perform
door lock and unlock operation to the push-button ignition switch. Operate the push-button ignition switch, and
check that the vehicle is in START status.
Is the vehicle in START status?

YES

>> GO TO 6.

>> GO TO 5.

CHECK INTELLIGENT KEY

Check the inside of the Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits
for damage.
Is the inspection result normal?

YES

>> GO TO 6.

>> Replace Intelligent Key.

CHECK INTELLIGENT KEY BATTERY

Check the Intelligent Key battery.
Refer to

Is the inspection result normal?

YES

>> GO TO 7.

>> Replace Intelligent Key battery.

CHECK POWER DOOR LOCK OPERATION

Check door lock/unlock using door lock and unlock switch.

Does door lock/unlock using door lock and unlock switch?

YES

>> GO TO 8.

DLK-301, "ALL DOOR : Diagnosis Procedure"

CHECK DOOR SWITCH

Check door switch.
Refer to

DLK-310

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Is the inspection result normal?

YES

>> GO TO 9.

>> Repair or replace the malfunctioning parts.

REPLACE INTELLIGENT KEY

Replace Intelligent Key.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Replace BCM. Refer to

DLK-79, "Component Function Check"

BACK DOOR DOES NOT OPENED

DLK-311

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DLK

BACK DOOR DOES NOT OPENED

Diagnosis Procedure

INFOID:0000000010488248

CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK BACK DOOR OPENER ACTUATOR

Check back door opener actuator.
Refer to

DLK-77, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-312

< SYMPTOM DIAGNOSIS >

[TYPE 2]

IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE

IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488259

CHECK DTC WITH BCM

Check that DTC is not detected with BCM.
Is the inspection result normal?

YES

>> GO TO 2.

CHECK POWER DOOR LOCK OPERATION

Check door lock/unlock using door lock and unlock switch.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 3.

DLK-301, "ALL DOOR : Diagnosis Procedure"

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-47, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK) (Type 1)"

ANTI-HIJACK FUNCTION DOES NOT OPERATE

DLK-313

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DLK

ANTI-HIJACK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488260

CHECK “DOOR LOCK–UNLOCK SET” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT” mode.

Check “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”
Refer to

Is the inspection result normal?

YES

>> GO TO 2

>> Set “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"

DLK-314

< SYMPTOM DIAGNOSIS >

[TYPE 2]

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488261

CHECK “AUTO LOCK SET” SETTING IN “WORK SUPPORT”

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

Select “AUTO LOCK SET” in “WORK SUPPORT” mode.

Check “AUTO LOCK SET” in “WORK SUPPORT”.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “AUTO LOCK SET” setting in “WORK SUPPORT”.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

HAZARD REMINDER OPERATION DOES NOT OPERATE

DLK-315

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DLK

HAZARD REMINDER OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488262

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

. (BCM)

NO-2

DLK-98, "Component Function Check"

MWI-40, "DTC Index"

. (Combination meter)

CHECK HAZARD FUNCTION

Check hazard function.
Refer to

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-316

< SYMPTOM DIAGNOSIS >

[TYPE 2]

KEY REMINDER FUNCTION DOES NOT OPERATE

KEY REMINDER FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488263

CHECK DTC WITH BCM

Check that DTC is not detected with BCM.
Is the inspection result normal?

YES

>> GO TO 2.

CHECK DOOR SWITCH

Check door switch.
Refer to

DLK-117, "Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to

DLK-71, "DTC Logic"

• Luggage room: Refer to

DLK-71, "DTC Logic"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

CHECK UNLOCK SENSOR

Check unlock sensor.
Refer to

Is the inspection result normal?

YES

>> GO TO 5.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-92, "Component Function Check"

DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE

DLK-317

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DLK

DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE

Diagnosis Procedure

INFOID:0000000010488264

CHECK DOOR LOCK STATUS INDICATOR

Check door lock status indicator.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> Check intermittent incident. Refer to

>> GO TO 1.

DLK-318

< SYMPTOM DIAGNOSIS >

[TYPE 2]

UNLOCK LINK FUNCTION DOES NOT OPERATE

UNLOCK LINK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488265

CHECK DRIVER SIDE OR PASSENGER SIDE DOOR SWITCH

Check driver side or passenger side door switch.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-41, "WARNING FUNCTION : System Description"

ACC WARNING DOES NOT OPERATE

DLK-319

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DLK

ACC WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488266

CHECK P POSITION WARNING OPERATION

Check P position warning operation.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

DLK-321, "Diagnosis Procedure"

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-320

< SYMPTOM DIAGNOSIS >

[TYPE 2]

OFF POSITION WARNING DOES NOT OPERATE

OFF POSITION WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488267

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

. (BCM)

NO-2

MWI-40, "DTC Index"

. (Combination meter)

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to

DLK-83, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to