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Nissan Qashqai J11. Manual - part 2140

MULTI AV SYSTEM

AV-249

< SYMPTOM DIAGNOSIS >

[NAVIGATION]

Driver side of birds-eye view is not
displayed.

• Side camera LH malfunction.
• Side camera LH image signal circuit

malfunction.

• Side camera LH power supply and ground circuits

malfunction.

• Side camera LH image signal circuit malfunction

between side camera LH and around view monitor
control unit.

Refer to

AV-203, "Diagnosis Procedure"

Front-side and passenger side of
birds-eye view is not displayed.

• Side camera RH malfunction.
• Side camera RH image signal circuit

malfunction.

• Side camera RH power supply and ground circuits

malfunction.

• Side camera RH image signal circuit malfunction

between side camera RH and around view monitor
control unit.

Refer to

AV-195, "Diagnosis Procedure"

Selector lever is in a position other
than R (reverse) and front, rear,
front-side and Birds-Eye views are
displayed even as vehicle speed in-
creases.

Vehicle speed signal malfunction.

Vehicle speed signal malfunction between ABS actu-
ator and electric unit (control unit) and around view
monitor control unit.
Refer to

AV-152, "WITHOUT DRIVER ASSISTANCE

SYSTEM : Reference Value"

Symptoms

Check items

Probable malfunction location

AV-250

< SYMPTOM DIAGNOSIS >

[NAVIGATION]

NORMAL OPERATING CONDITION

NORMAL OPERATING CONDITION

Description

INFOID:0000000010435738

RELATED TO NOISE

The majority of the audio concerns are the result of outside causes (bad CD, electromagnetic interference,
etc.).
The following noise results from variations in field strength, such as fading noise and multi-path noise, or
external noise from trains and other sources. It is not a malfunction.
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to moun-

tains or buildings blocking the signal.

• Multi-path noise: This noise results from the waves sent directly from the broadcast station arriving at the

antenna at a different time from the waves which reflect off mountains or buildings.

The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and opera-
tion of each piece of electrical equipment, and determine the cause.
NOTE:
The source of the noise can be found easily by listening to the noise while removing the fuses of electrical
components, one by one.

Type of Noise and Possible Cause

RELATED TO HANDS-FREE PHONE

Occurrence condition

Possible cause

Occurs only when engine is ON.

A continuous growling noise occurs. The speed of
the noise varies with changes in the engine speed.

• Ignition components

The occurrence of the noise is linked with the operation of the fuel pump.

• Fuel pump condenser

Noise only occurs when various
electrical components are oper-
ating.

A cracking or snapping sound occurs with the op-
eration of various switches.

• Relay malfunction, AV control unit malfunc-

tion

The noise occurs when various motors are operat-
ing.

• Motor case ground
• Motor

The noise occurs constantly, not just under certain conditions.

• Rear defogger coil malfunction
• Open circuit in printed heater
• Poor ground of antenna feeder line

A cracking or snapping sound occurs while the vehicle is being driven, especially when
it is vibrating excessively.

• Ground wire of body parts
• Ground due to improper part installation
• Wiring connections or a short circuit

Symptom

Cause and Counter measure

Does not recognize cellular phone connection (No connection is
displayed on the display at the guide).

Some Bluetooth

enabled cellular phones may not be recognized

by the in-vehicle phone module.
Refer to “RELATED TO HANDS-FREE PHONE (Check Compati-
bility)” in

AV-245, "Symptom Table"

Cannot use hands-free phone.

Customer will not be able to use a hands-free phone under the fol-
lowing conditions:
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio

waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.

• The cellular phone is locked to prevent it from being dialed.
NOTE:

While a cellular phone is connected through the Bluetooth

wire-

less connection, the battery power of the cellular phone may dis-

charge quicker than usual. The Bluetooth

Hands-Free Phone

System cannot charge cellular phones.

NORMAL OPERATING CONDITION

AV-251

< SYMPTOM DIAGNOSIS >

[NAVIGATION]

RELATED TO NAVIGATION

Basic Operation

Vehicle Mark

The other party

′

s voice cannot be heard by hands-free phone.

When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person

′

s voice during a

call.

Poor sound quality.

Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.

Symptom

Cause and Counter measure

Symptom

Cause

Remedy

No image is shown.

Display brightness adjustment is set fully to DARK
side.

Adjust the display brightness.

No guide sound is heard.
Audio guide volume is too low or
too high.

Volume control is set to OFF, MIN or MAX.

Adjust the audio guide volume or set it to ON.

Screen is too dark.
Motion of the image is too slow.

Temperature inside the vehicle is low.

Wait until the temperature inside the vehicle
reaches the proper temperature.

Small black or bright spots appear
on the screen.

Symptom peculiar to a liquid crystal display (dis-
play unit).

System is not malfunction.

Symptom

Cause

Remedy

Map screen and BIRDVIEW™
Name of the place vary with the
screen.

Some thinning of the character data is done to pre-
vent the display becoming to complex. In some
cases and in some locations, the display contents
may differ.
The same place name, street name, etc. may not
be displayed every time on account of the data
processing.

System is not malfunctioning.

Vehicle mark is not positioned cor-
rectly.

Vehicle is transferred by ferry or by towing after its
ignition switch is turned to OFF.

Drive the vehicle for a while in the GPS sat-
ellite signal receiving condition.

Screen will not switch to nighttime
mode after the lighting switch is
turned ON.

The daytime screen is selected by the “SWITCH
SCREENS” when the last time the screen dim-
ming setting is done.
Switching between daytime/nighttime screen may
be inhibited by the automatic illumination adjust-
ment function.

Perform screen dimming and select the
nighttime screen by “SWITCH SCREENS”.

Map screen will not scroll in accor-
dance with the vehicle travel.

Current location is not displayed.

Press “MAP” button to display the current lo-
cation.

Vehicle mark will not be shown.

Current location is not displayed.

Press “MAP” button to display the current lo-
cation.

Accuracy indicator (GPS satellite
mark) on the map screen stays
gray.

GPS satellite signal is intercepted because the ve-
hicle is in or behind a building.

Move the vehicle out to an open space.

GPS satellite signal cannot be received because
an obstacle is placed on top of the instrument pan-
el.

Do not place anything on top of the meter dis-
play (instrument panel).

GPS satellites are not visible from current location.

Wait until GPS satellites are visible by mov-
ing the vehicle.

AV-252

< SYMPTOM DIAGNOSIS >

[NAVIGATION]

NORMAL OPERATING CONDITION

Destination, Passing Points and Menu Items Cannot be Selected/Set

Voice Guide

Vehicle location accuracy is low.

Accuracy indicator (GPS satellite mark) on the
map screen stays gray.

Current location is not determined.

Vehicle speed setting by the vehicle speed pulse
has been deviated (advanced or retarded) from
the actual vehicle speed because tire chain is fit-
ted or the system has been used on another vehi-
cle.

Drive the vehicle for a while [for approx. 30
minutes at approx. 30 km/h (19 MPH)] and
the deviation will be automatically adjusted. If
advancement or retard still occur, perform
the distance adjustment by CONFIRMA-
TION/ADJUSTMENT mode of diagnosis
function.

Map data has error or omission. (Vehicle mark is
always deviated to the same position.)

As a rule, an updated map DVD–ROM will be
released once a year.

Symptom

Cause

Remedy

Symptom

Cause

Remedy

Destination cannot be set.

Destination to be set is on an expressway.

Set the destination on an ordinary road.

Passing point is not searched
when re-searching the route.

The vehicle has already passed the passing point,
or the system judged so.

To include the passing points that have been
passed into the route again, set the route
again.

Route information will not be dis-
played.

Route searching has not been done.

Set the destination and perform route
searching.

Vehicle mark is not on the recommended route.

Drive on the recommended route.

Route guide is turned OFF.

Turn route guide ON.

Route information is not available on the dark pink
route.

System is not malfunctioning.

After the route searching, no guide
sign will appear as the vehicle
goes near the entrance/exit to the
toll road.

Vehicle mark is not on the recommended route.
(On the display, only guide signs related to the rec-
ommended route will be shown.)

Drive on the recommended route.

Automatic route searching is not
possible.

Vehicle is driving on a highway (gray route), or no
recommended route is available.

Drive on a road to be searched. Or re–search
the route manually. In this case, however, the
whole route will be searched.

Performed automatic detour
search (or detour search). Howev-
er, the result is the same as that of
the previous search.

Performed search with every conditions consid-
ered. However, the result is the same as that of the
previous search.

System is not malfunctioning.

Passing points cannot be set.

More than five passing points were set.

Passing points can be set up to five. To stop
at more than five points, perform sharing in
several steps.

When setting the route, the starting
point cannot be selected.

The current vehicle location is always set as the
starting point of a route.

System is not malfunctioning.

Some menu items cannot be se-
lected.

The vehicle is being driven.

Stop the vehicle at a safe place and then op-
erate the system.

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