Mitsubishi Montero (1991+). Manual - part 146

 

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Mitsubishi Montero (1991+). Manual - part 146

 

 

Fig. 4:  Engine Code Location, Pickup 2.4L

Courtesy of Chrysler Motors.

Fig. 5:  Engine Code Location, Pickup 3.0L

Courtesy of Chrysler Motors.

Fig. 6:  Engine Code Location, Precis 1.5L

Courtesy of Chrysler Motors.

Fig. 7:  Engine Code Location, 3000GT 3.0L

Courtesy of Chrysler Motors.

* EXHAUST SYSTEM UNIFORM INSPECTION GUIDELINES * 



1991 Mitsubishi Montero

         GENERAL INFORMATION

         Exhaust Systems Motorist Assurance Program

         Standards For Automotive Repair

         All Makes and Models

         INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)

         CONTENTS

         Motorist Assurance Program (MAP)

         OVERVIEW OF MOTORIST ASSURANCE PROGRAM

         OVERVIEW OF SERVICE REQUIREMENTS AND SUGGESTIONS

         Exhaust

         CATALYTIC CONVERTERS

         EXHAUST AND TAIL PIPES

         EXHAUST CONNECTIONS

         HANGERS

         HEAT RISERS (MECHANICAL EFE DEVICES)

         HEAT SHIELDS

         MANIFOLDS (CAST AND TUBE TYPE)

         MECHANICAL EFE DEVICES

         MUFFLERS AND RESONATORS

         INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)

         OVERVIEW OF MOTORIST ASSURANCE PROGRAM

         The Motorist Assurance Program is the consumer outreach

effort of the Automotive Maintenance and Repair Association, Inc.

(AMRA). Participation in the Motorist Assurance Program is drawn from

retailers, suppliers, independent repair facilities, vehicle

manufacturers and industry associations.

         Our organization’s mission is to strengthen the relationship

between the consumer and the auto repair industry. We produce

materials that give motorists the information and encouragement to

take greater responsibility for their vehicles-through proper,

manufacturer-recommended, maintenance. We encourage participating

service and repair shops (including franchisees and dealers) to adopt

(1) a Pledge of Assurance to their Customers and (2) the Motorist

Assurance Program Standards of Service. All participating service

providers have agreed to subscribe to this Pledge and to adhere to the

promulgated Standards of Service demonstrating to their customers that

they are serious about customer satisfaction.

         These Standards of Service require that an inspection of the

vehicle’s (problem) system be made and the results communicated to the

customer according to industry standards. Given that the industry did

not have such standards, the Motorist Assurance Program successfully

promulgated industry inspection communication standards in 1994-95 for

the following systems: Exhaust, Brakes, ABS, Steering and Suspension,

Engine Maintenance and Performance, HVAC, and Electrical Systems.

Further, revisions to all of these inspection communication standards

are continually re-published. In addition to these, standards for

Drive Train and Transmissions have recently been promulgated.

Participating shops utilize these Uniform Inspection & Communication

Standards as part of the inspection process and for communicating

their findings to their customers.

         The Motorist Assurance Program continues to work

cooperatively and proactively with government agencies and consumer

groups toward solutions that both benefit the customer and are

mutually acceptable to both regulators and industry. We maintain the

belief that industry must retain control over how we conduct our

business, and we must be viewed as part of the solution and not part

of the problem. Meetings with state and other government officials

(and their representatives), concerned with auto repair and/or

consumer protection, are conducted. Feedback from these sessions is

brought back to the association, and the program adjusted as needed.

         To assure auto repair customers recourse if they were not

satisfied with a repair transaction, the Motorist Assurance Program

offers mediation and arbitration through MAP/BBB-CARE and other non-

profit organizations. MAP conducted pilot programs in twelve states

before announcing the program nationally in October, 1998. During the

pilots, participating repair shops demonstrated their adherence to the

Pledge and Standards and agreed to follow the UICS in communicating

the results of their inspection to their customers. To put some

"teeth" in the program, an accreditation requirement for shops was

initiated. The requirements are stringent, and a self-policing method

has been incorporated which includes the "mystery shopping" of

outlets.

         We welcome you to join us as we continue our outreach... with

your support, both the automotive repair industry and your customers

will reap the benefits.  Please visit MAP at our Internet site  www.

motorist.org or contact us at:

                   1444 I Street, NW  Suite 700

                       Washington, DC 20005

             Phone (202) 712-9042  Fax (202) 216-9646

                           January 1999

         MAP UNIFORM INSPECTION GENERAL GUIDELINES

         OVERVIEW OF SERVICE REQUIREMENTS AND SUGGESTIONS

         It is MAP policy that all exhaust, brake, steering,

suspension, wheel alignment, drive-line, engine performance and

maintenance, and heating, ventilation and air conditioning, and

electrical services be offered and performed under the standards and

procedures specified in these sections.

         Before any service is performed on a vehicle, an inspection

of the appropriate system must be performed. The results of this

inspection must be explained to the customer and documented on an

inspection form. The condition of the vehicle and its components will

indicate what services/part replacements may be "Required" or

"Suggested". In addition, suggestions may be made to satisfy the

requests expressed by the customer.

         When a component is suggested or required to be repaired or

replaced, the decision to repair or replace must be made in the

customer’s best interest, and at his or her choice given the options

available.

         This section lists the various parts and conditions that

indicate a required or suggested service or part replacement.

Although this list is extensive, it is not fully inclusive. In

addition to this list, a technician may make a suggestion. However,

any suggestions must be based on substantial and informed experience,

or the vehicle manufacturer’s recommended service interval and must be

documented.

         Some conditions indicate that service or part replacement is

 

 

 

 

 

 

 

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