Mitsubishi Montero (1991+). Manual - part 73

* DRIVETRAIN SYSTEMS UNIFORM INSPECTION GUIDELINES *



1991 Mitsubishi Montero

         GENERAL INFORMATION

         Drivetrain/Transmission Motorist Assurance Program

         Standards For Automotive Repair

         All Makes and Models

         INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)

         CONTENTS

         OVERVIEW OF MOTORIST ASSURANCE PROGRAM

         OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS

         Drive/Power Train Assemblies

         AUTOMATIC TRANSMISSION/TRANSAXLE ASSEMBLIES

         DIFFERENTIAL AND FINAL DRIVE ASSEMBLIES

         MANUAL TRANSMISSION/TRANSAXLE ASSEMBLIES

         TRANSFER CASE ASSEMBLIES

         Drive/Power Train Components

         ACTUATORS (ELECTRICAL)

         ACTUATORS (VACUUM)

         AXLES

         BEARINGS AND RACES

         BELL CRANKS

         BELL HOUSINGS

         BUSHINGS (EXTERNAL)

         CABLES (SPEEDOMETER)

         CABLES (TV, DETENT AND SHIFT)

         CARRIER BEARINGS

         CLUTCH CABLES AND CABLE HOUSINGS

         CLUTCH DISCS (MANUAL TRANSMISSION)

         CLUTCH FORKS

         CLUTCH LINKAGES (MECHANICAL)

         CLUTCH MASTER CYLINDERS

         CLUTCH PEDALS

         CLUTCH PIVOTS

         CLUTCH PRESSURE PLATES

         CLUTCH RELEASE BEARINGS

         CLUTCH SLAVE CYLINDERS (CONCENTRIC)

         CLUTCH SLAVE CYLINDERS (CONVENTIONAL OR EXTERNAL)

         COMPANION FLANGES

         CONNECTORS

         COOLER BYPASS VALVES

         COOLER LINES

         COOLERS

         CV JOINTS

         DIP STICK TUBES

         DIP STICKS (FLUID LEVEL INDICATORS)

         DOWEL PINS, GUIDES AND PILOT HOLES

         DRIVE SHAFT FLANGES

         DRIVE SHAFTS AND HALF SHAFTS

         DUST BOOTS

         ENGINE MOUNTS

         EXCITER RINGS

         FILLER TUBES

         FILTERS AND SCREENS

         FLANGES

         FLEX PLATES

         FLUID LEVEL INDICATORS

         FLUIDS AND LUBRICANTS

         FLYWHEELS

         FORCE MOTORS

         GUIDES

         HALF SHAFTS

         HOSES, LINES AND TUBES

         HOUSINGS (BELL, CASE, TAIL (EXTENSION) AND AUXILIARY)

         INTERMEDIATE SHAFT SUPPORT BEARINGS

         KEY INTERLOCK SYSTEMS

         LIMITED SLIPS

         LINES

         LINKAGES (EXTERNAL)

         LOCKING HUB ASSEMBLIES

         LOCKING HUB CONTROL KNOBS

         LUBRICANTS

         METAL-CLAD SEALS

         METALASTIC JOINTS

         MODULATOR PINS

         MODULATORS

         MOUNTS (ENGINE, TRANSAXLE AND TRANSMISSION)

         ODOMETER DRIVES (MECHANICAL)

         ODOMETER HEADS (MECHANICAL)

         OIL PANS

         PANS

         PILOT HOLES

         PRESSURE PLATES

         PRESSURE SWITCHES

         RACES

         RUBBER JOINTS (METALASTIC)

         SCREENS

         SEALS

         SEALS (METAL-CLAD)

         SELECTOR INTERLOCK SYSTEMS

         SERVOS

         SHIFT INTERLOCK SYSTEMS (SELECTOR AND KEY INTERLOCK SYSTEMS)

         SENSORS

         SIDE COVERS

         SLIP YOKES

         SOLENOIDS

         SPEED SENSORS (ELECTRONIC WHEEL AND VEHICLE)

         SPEEDOMETER-DRIVEN GEAR HOUSINGS

         SPEEDOMETER/ODOMETER DRIVES (MECHANICAL)

         SPEEDOMETER/ODOMETER HEADS (MECHANICAL)

         SPEEDOMETERS AND ODOMETERS (ELECTRONIC)

         SWITCHES

         TONE WHEELS

         TOOTHED RINGS (TONE WHEELS)

         TORQUE CONVERTERS

         TRANSAXLE MOUNTS

         TRANSDUCERS (TRANSMISSION)

         TRANSMISSION COOLERS

         TRANSMISSION MOUNTS

         TRANSMISSION PANS

         TRANSMISSION RANGE INDICATORS (PRNDL)

         TUBES

         UNIVERSAL JOINTS (CARDON OR CROSS TYPE)

         VACUUM CONTROLS

         VACUUM HOSES

         VACUUM MOTORS

         VACUUM-OPERATED SWITCHES

         VEHICLE SPEED SENSORS

         VENTS

         VIBRATION DAMPERS

         WHEEL ATTACHMENT HARDWARE

         WHEEL SPEED SENSORS

         WIRING HARNESSES AND CONNECTORS

         YOKES AND SLIP YOKES

         INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)

         OVERVIEW OF MOTORIST ASSURANCE PROGRAM

         The Motorist Assurance Program is the consumer outreach

effort of the Automotive Maintenance and Repair Association, Inc.

(AMRA). Participation in the Motorist Assurance Program is drawn from

retailers, suppliers, independent repair facilities, vehicle

manufacturers and industry associations.

         Our organization’s mission is to strengthen the relationship

between the consumer and the auto repair industry. We produce

materials that give motorists the information and encouragement to

take greater responsibility for their vehicles-through proper,

manufacturer-recommended, maintenance. We encourage participating

service and repair shops (including franchisees and dealers) to adopt

(1) a Pledge of Assurance to their Customers and (2) the Motorist

Assurance Program Standards of Service. All participating service

providers have agreed to subscribe to this Pledge and to adhere to the

promulgated Standards of Service demonstrating to their customers that

they are serious about customer satisfaction.

         These Standards of Service require that an inspection of the

vehicle’s (problem) system be made and the results communicated to the

customer according to industry standards. Given that the industry did

not have such standards, the Motorist Assurance Program successfully

promulgated industry inspection communication standards in 1994-95 for

the following systems: Exhaust, Brakes, ABS, Steering and Suspension,

Engine Maintenance and Performance, HVAC, and Electrical Systems.

Further, revisions to all of these inspection were recently published.

Further, revisions to all of these inspection communication standards

are continually republished. In addition to these, standards for Drive

Train and Transmissions have recently been promulgated. Participating

shops utilize these Uniform Inspection & Communication Standards as

part of the inspection process and for communicating their findings to

their customers.

         The Motorist Assurance Program continues to work

cooperatively and proactively with government agencies and consumer

groups toward solutions that both benefit the customer and are

mutually acceptable to both regulators and industry.  We maintain the

belief that industry must retain control over how we conduct our

business, and we must be viewed as part of the solution and not part

of the problem. Meetings with state and other government officials

(and their representatives), concerned with auto repair and/or

consumer protection, are conducted. Feedback from these sessions is

brought back to the association, and the program adjusted as needed.

         To assure auto repair customers recourse if they were not

satisfied with a repair transaction, the Motorist Assurance Program

offers mediation and arbitration through MAP/BBB-CARE and other non-

profit organizations. MAP conducted pilot programs in twelve states

before announcing the program nationally in October, 1998.  During the

pilots, participating repair shops demonstrated their adherence to the

Pledge and Standards and agreed to follow the UICS in communicating

the results of their inspection to their customers. To put some

"teeth" in the program, an accreditation requirement for shops was

initiated. The requirements are stringent, and a self-policing method

has been incorporated which includes the "mystery shopping" of

outlets.

         We welcome you to join us as we continue our outreach... with

your support, both the automotive repair industry and your customers

will reap the benefits. Please visit MAP at our Internet site www.

motorist.org or contact us at:

                   1444 I Street, NW  Suite 700

                       Washington, DC 20005

             Phone (202) 712-9042  Fax (202) 216-9646

                           January 1999

         MAP UNIFORM INSPECTION GENERAL GUIDELINES

         OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS

         It is MAP policy that all exhaust, brake, steering,

suspension, wheel alignment, drive-line, engine performance and

maintenance, and heating, ventilation and air conditioning, and

electrical services be offered and performed under the standards and

procedures specified in these sections.

         Before any service is performed on a vehicle, an inspection

of the appropriate system must be performed. The results of this

inspection must be explained to the customer and documented on an

inspection form. The condition of the vehicle and its components will

indicate what services/part replacements may be "Required" or

"Suggested". In addition, suggestions may be made to satisfy the

requests expressed by the customer.

         When a component is suggested or required to be repaired or

replaced, the decision to repair or replace must be made in the

customer’s best interest, and at his or her choice given the options

available.

         This section lists the various parts and conditions that

indicate a required or suggested service or part replacement.

Although this list is extensive, it is not fully inclusive. In

addition to this list, a technician may make a suggestion. However,

any suggestions must be based on substantial and informed experience,

or the vehicle manufacturer’s recommended service interval and must be

documented.

         Some conditions indicate that service or part replacement is

required because the part in question is no longer providing the

function for which it is intended, does not meet a vehicle

manufacturer’s design specification or is missing.

         Example:

         An exhaust pipe has corroded severely and has a hole

         in it through which exhaust gases are leaking. Replacement

         of the exhaust pipe in this case is required due to

         functional failure.

         Example:

         A brake rotor has been worn to the point where it measures

         less than the vehicle manufacturer’s discard specifications.

         Replacement of the rotor is required because it does not meet

         design specifications.

         Some conditions indicate that a service or part replacement

is suggested because the part is close to the end of its useful life

or addresses a customer’s need, convenience or request. If a

customer’s vehicle has one of these conditions, the procedure may be

only to suggest service.