LEXUS RX 350 L (2019 year). Instruction

573

6-5. Using the other interior features

Inte
rior fe

ature

RX350/RX350L_U

After you sign the Telematics Subscription Service Agreement, download the
Lexus Enform Remote app from your cellular phone’s app store, and register
within the app (or enroll and complete registration at the dealer), you can begin
using these services. (

P. 568)

A variety of subscription terms are available. Contact your Lexus dealer, or call 1-
800-25-LEXUS (1-800-255-3987) for further subscription details.

■

Availability of service

●

Lexus Enform Remote is available in the contiguous United States, Washington D.C.

and Alaska.

●

Lexus Enform Remote is not available in Puerto Rico, Canada, and in the United States

Virgin Islands.

■

Lexus Enform Remote Information

●

Lexus Enform Remote should only be used by authorized users.

●

Laws in some communities may require that the vehicle be within view of the user when

operating Lexus Enform Remote.

In some states, use of Lexus Enform Remote may violate state or local laws. Before

using Lexus Enform Remote, check your state and local laws.

●

Any malfunction of the Lexus should be repaired by your Lexus dealer.

●

Lexus Enform Remote is designed to work at temperatures above -22

F (-30C). This

specification is related to the Lexus Enform Remote operation, but is dependent on the

vehicle’s operating temperature range which may be different.

●

Content is subject to change without notice.

●

Some features of the Lexus Enform Remote may not be available on some models.

●

Additional information can be found at www.lexus.com/enform/.

●

Availability of functions of the Lexus Enform service is dependent on network reception

level.

■

Safety information for Lexus Enform Remote
Refer to the safety information for Safety Connect:

P. 572

LEXUS Enform Remote



: If equipped

Lexus Enform Remote is a cellular phone application that lets you view and
remotely control certain aspects of your vehicle.
For details about the functions and services of this application, refer to
http://www.lexus.com/enform/.
Function of the Lexus Enform Remote is achieved by using an embedded cel-
lular device in the vehicle (DCM: Data Communication Module).

Subscription

574

6-5. Using the other interior features

RX350/RX350L_U

■

Availability of service

●

Lexus Enform Service Connect is available in the contiguous United States, Washing-

ton D.C., and Alaska.

●

Lexus Enform Service Connect is not available in Puerto Rico, Canada, and the United

States Virgin Islands.

■

Lexus Enform Service Connect Information
Availability of functions of the Lexus Enform Service Connect is dependent on network

reception level.

■

Safety information for Lexus Enform Service Connect
Refer to the safety information for Safety Connect:

P. 572

LEXUS Enform Service Connect



: If equipped

Lexus Enform Service Connect uses embedded telematics hardware to col-
lect and transmit vehicle data that allows Lexus to provide:

●

Vehicle Health Report (VHR)
(Safety Recalls, Service Campaigns, Current Vehicle Alerts, Required
Maintenance, and Vehicle Condition Status)

●

Maintenance Notifications

●

Vehicle Alert Notifications

For details about this service and how to register, refer to
http://www.lexus.com/enform/.
The Lexus Enform Service Connect is achieved by using a Data Communica-
tion Module (DCM) built in the vehicle.

576

RX350/RX350L_U

7-1. Maintenance and care

●

Working from top to bottom, liberally apply water to the vehicle body, wheel
wells and underside of the vehicle to remove any dirt and dust.

●

Wash the vehicle body using a sponge or soft cloth, such as a chamois.

●

For hard-to-remove marks, use car wash soap and rinse thoroughly with
water.

●

Wipe away any water.

●

Wax the vehicle when the waterproof coating deteriorates.

If water does not bead on a clean surface, apply wax when the vehicle body is cool.

■

Self-restoring coat
The vehicle body has a self-restoring coating that is resistant to small surface scratches

caused in a car wash etc.

●

The coating lasts for 5 to 8 years from when the vehicle is delivered from the plant.

●

The restoration time differs depending on the depth of the scratch and outside tem-

perature. The restoration time may become shorter when the coating is warmed by

applying warm water.

●

Deep scratches caused by keys, coins, etc. cannot be restored.

●

Do not use wax that contain abrasives.

■

Automatic car washes

●

Before washing the vehicle:
• Fold the mirrors

• Turn off the power back door

Start washing from the front of the vehicle. Extend the mirrors before driving.

●

Brushes used in automatic car washes may scratch the vehicle surface and harm your

vehicle’s paint.

●

Rear spoiler may not be washable in some automatic car washes. There may also be an

increased risk of damage to vehicle.

■

High pressure car washes

●

Do not allow the nozzles of the car wash to come within close proximity of the windows.

●

Before using the car wash, check that the fuel filler door on your vehicle is closed prop-

erly.

Cleaning and protecting the vehicle exterior

Perform the following to protect the vehicle and maintain it in prime condi-
tion:

577

7-1. Maintenance and care

Main

tenance an

d care

RX350/RX350L_U

■

Note for a smart access system with push-button start

●

If the door handle becomes wet while the electronic key is within the effective range,

the door may lock and unlock repeatedly. Place the key in a position 6 ft. (2 m) or more

separate from the vehicle while the vehicle is being washed. (Take care to ensure that

the key is not stolen.)

●

If the electronic key is inside the vehicle and a door handle becomes wet during a car

wash, a buzzer will sound outside the vehicle. To turn off the alarm, lock all the doors.

●

Set the electronic key to battery-saving mode to disable the smart access system with

push-button start. (

P. 147)

■

Aluminum wheels

●

Remove any dirt immediately by using a neutral detergent.

●

Wash detergent off with water immediately after use.

●

To protect the paint from damage, make sure to observe the following precautions.
• Do not use acidic, alkaline or abrasive detergent

• Do not use hard brushes

• Do not use detergent on the wheels when they are hot, such as after driving or park-

ing in hot weather

■

Bumpers
Do not scrub with abrasive cleaners.

■

Front side windows water-repellent coating

●

The following precautions can extend the effectiveness of the water-repellent coating.
• Remove any dirt, etc. from the front side windows regularly.

• Do not allow dirt and dust to accumulate on the windows for a long period.

Clean the windows with a soft, damp cloth as soon as possible.

• Do not use wax or glass cleaners that contain abrasives when cleaning the windows.

• Do not use any metallic objects to remove condensation build up.

●

When the water-repellent performance has become insufficient, the coating can be

repaired. Contact your Lexus dealer.

578

7-1. Maintenance and care

RX350/RX350L_U

WARNING

■

When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may cause the

electrical components, etc. to catch fire.

■

When cleaning the windshield (vehicles with rain-sensing windshield wipers)

●

When the upper part of the windshield where the raindrop sensor is located is

touched by hand

●

When a wet rag or similar is held close to the raindrop sensor

●

If something bumps against the windshield

●

If you directly touch the raindrop sensor body or if something bumps into the raindrop

sensor

■

Precautions regarding the exhaust pipes and rear bumper diffusers
Exhaust gasses cause the exhaust pipes and rear bumper diffusers to become quite

hot.
When washing the vehicle, be careful not to touch the pipes and diffusers until they

have cooled sufficiently, as touching hot exhaust pipes and rear bumper diffusers can

cause burns.

■

Precautions regarding the rear bumper with Blind Spot Monitor (if equipped)
If the paint of the rear bumper is chipped or scratched, the system may malfunction. If

this occurs, consult your Lexus dealer.

Set the wiper switch to off.

If the wiper switch is in “AUTO”, the wipers may

operate unexpectedly in the following situa-

tions, and may result in hands being caught or

other serious injuries and cause damage to the

wiper blades.

Off

579

7-1. Maintenance and care

Main

tenance an

d care

RX350/RX350L_U

NOTICE

■

To prevent paint deterioration and corrosion on the body and components (aluminum

wheels, etc.)

●

Wash the vehicle immediately in the following cases:
• After driving near the sea coast

• After driving on salted roads

• If you see coal tar or tree sap on the paint surface

• If you see dead insects, insect droppings or bird droppings on the paint

• After driving in an area contaminated with soot, oily smoke, mine dust, iron pow-

der or chemical substances

• If the vehicle becomes heavily soiled with dust or mud

• If liquids such as benzene and gasoline are spilled on the paint surface

●

If the paint is chipped or scratched, have it repaired immediately.

●

To prevent the wheels from corroding, remove any dirt and store in a place with low

humidity when storing the wheels.

■

Cleaning the exterior lights

●

Wash carefully. Do not use organic substances or scrub with a hard brush.

This may damage the surfaces of the lights.

●

Do not apply wax to the surfaces of the lights.

Wax may cause damage to the lenses.

■

When using an automatic car wash (vehicles with rain-sensing windshield wipers)
Set the wiper switch to the off position.

If the wiper switch is in “AUTO”, the wipers may operate and the wiper blades may be

damaged.

580

7-1. Maintenance and care

RX350/RX350L_U

NOTICE

■

When using a high pressure car wash

●

When washing the vehicle, do not let water of the high pressure washer hit directly or

the vicinity of the camera. Due to the shock from the high pressure water, it is possible

the device may not operate as normal.

●

Do not bring the nozzle tip close to boots (rubber or resin manufactured cover), con-

nectors or the following parts. The parts may be damaged if they come into contact

with high-pressure water.
• Traction related parts

• Steering parts

• Suspension parts

• Brake parts

●

Vehicles with towing package: Do not point

the nozzle of a high pressure washer at the

areas shown in the illustration, as high pres-

sure water may damage the oil cooler.

581

7-1. Maintenance and care

Main

tenance an

d care

RX350/RX350L_U

●

Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a cloth
dampened with lukewarm water.

●

If dirt cannot be removed, wipe it off with a soft cloth dampened with neutral
detergent diluted to approximately 1%.
Wring out any excess water from the cloth and thoroughly wipe off remaining
traces of detergent and water.

●

Remove dirt and dust using a vacuum cleaner.

●

Wipe off any excess dirt and dust with a soft cloth dampened with diluted
detergent.

Use a diluted water solution of approximately 5% neutral wool detergent.

●

Wring out any excess water from the cloth and thoroughly wipe off all remain-
ing traces of detergent.

●

Wipe the surface with a dry, soft cloth to remove any remaining moisture.
Allow the leather to dry in a shaded and ventilated area.

●

Remove dirt and dust using a vacuum cleaner.

●

Wipe it off with a soft cloth dampened with neutral detergent diluted to
approximately 1%.

●

Wring out any excess water from the cloth and thoroughly wipe off remaining
traces of detergent and water.

Cleaning and protecting the vehicle interior

The following procedures will help protect your vehicle’s interior and keep it
in top condition:

Protecting the vehicle interior

Cleaning the leather areas

Cleaning the synthetic leather areas

582

7-1. Maintenance and care

RX350/RX350L_U

■

Caring for leather areas
Lexus recommends cleaning the interior of the vehicle at least twice a year to maintain

the quality of the vehicle’s interior.

■

Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge or brush to

apply the foam. Rub in overlapping circles. Do not use water. Wipe dirty surfaces and let

them dry. Excellent results are obtained by keeping the carpet as dry as possible.

■

Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also check the belts

periodically for excessive wear, fraying or cuts.

WARNING

■

Water in the vehicle

●

Do not splash or spill liquid in the vehicle.

Doing so may cause electrical components, etc. to malfunction or catch fire.

●

Do not get any of the SRS components or wiring in the vehicle interior wet.

(

P. 38)

An electrical malfunction may cause the airbags to deploy or not function properly,

resulting in death or serious injury.

●

Vehicles with wireless charger:

Do not let the wireless charger (

P. 545) get wet. Failure to do so may cause the

charger to become hot and cause burns or could cause electric shock resulting in

death or serious injury.

■

Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect off the wind-

shield, obstructing the driver’s view and leading to an accident, resulting in death or

serious injury.

583

7-1. Maintenance and care

Main

tenance an

d care

RX350/RX350L_U

NOTICE

■

Cleaning detergents

●

Do not use the following types of detergent, as they may discolor the vehicle interior

or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline, alkaline or

acidic solutions, dye, and bleach

• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol

●

Do not use polish wax or polish cleaner. The instrument panel’s or other interior part’s

painted surface may be damaged.

■

Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of leather

surfaces:

●

Remove any dust or dirt from leather surfaces immediately.

●

Do not expose the vehicle to direct sunlight for extended periods of time. Park the

vehicle in the shade, especially during summer.

●

Do not place items made of vinyl, plastic, or containing wax on the upholstery, as they

may stick to the leather surface if the vehicle interior heats up significantly.

■

Water on the floor
Do not wash the vehicle floor with water.

Vehicle systems such as the audio system may be damaged if water comes into contact

with electrical components such as the audio system above or under the floor of the

vehicle. Water may also cause the body to rust.

■

When cleaning the inside of the windshield
Do not allow glass cleaner to contact the lens. Also, do not touch the lens.

(

P. 276)

■

Cleaning the inside of the rear window

●

Do not use glass cleaner to clean the rear window, as this may cause damage to the

rear window defogger heater wires or antenna. Use a cloth dampened with luke-

warm water to gently wipe the window clean. Wipe the window in strokes running

parallel to the heater wires or antenna.

●

Be careful not to scratch or damage the heater wires or antenna.

584

RX350/RX350L_U

7-2. Maintenance

General maintenance should be performed on a daily basis. This can be done by
yourself or by a Lexus dealer.

Scheduled maintenance should be performed at specified intervals according to
the maintenance schedule.

For details about maintenance items and schedules, refer to the “Warranty and Ser-

vice Guide”, “Owner’s Manual Supplement” or “Scheduled Maintenance”.

You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect warranty coverage.

The use of Lexus repair manuals is recommended.
For details about warranty coverage, refer to the separate “Owner’s Guide”, “War-

ranty and Service Guide”, “Owner’s Manual Supplement” or “Warranty Booklet”.

Maintenance requirements

To ensure safe and economical driving, day-to-day care and regular mainte-
nance are essential. It is the owner’s responsibility to perform regular checks.
Lexus recommends the following maintenance:

General maintenance

Scheduled maintenance

Do-it-yourself maintenance

585

7-2. Maintenance

Main

tenance an

d care

RX350/RX350L_U

■

Repair and replacement
It is recommended that genuine Lexus parts be used for repairs to ensure performance

of each system. If non-Lexus parts are used in replacement or if a repair shop other than

a Lexus dealer performs repairs, confirm the warranty coverage.

■

Resetting the message indicating maintenance is required (U.S.A. only)
After the required maintenance is preformed according to the maintenance schedule,

please reset the message.

To reset the message, follow the procedures described below:

Select

on the multi-information display.(

P. 97)

Press

of the meter control switch, select the “Scheduled Maintenance”

screen and then press and hold the

Select the “Yes” and push

A message will be displayed on the multi-information display when the reset proce-

dure has been completed.

■

Allow inspection and repairs to be performed by a Lexus dealer

●

Lexus technicians are well-trained specialists and are kept up to date with the latest ser-

vice information. They are well informed about the operation of all systems on your

vehicle.

●

Keep a copy of the repair order. It proves that the maintenance that has been per-

formed is under warranty coverage. If any problem should arise while your vehicle is

under warranty, your Lexus dealer will promptly take care of it.

WARNING

■

If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and possible seri-

ous injury or death.

■

Handling of the battery

●

Engine exhaust, some of its constituents, and a wide variety of automobile compo-

nents contain or emit chemicals known to the State of California to cause cancer and

birth defects and other reproductive harm. Work in a well ventilated area.

●

Oils, fuels and fluids contained in vehicles as well as waste produced by component

wear contain or emit chemicals known to the State of California to cause cancer and

birth defects or other reproductive harm. Avoid exposure and wash any affected area

immediately.

●

Battery posts, terminals and related accessories contain lead and lead compounds

which are known to cause brain damage. Wash your hands after handling. (

P. 601)

586

7-2. Maintenance

RX350/RX350L_U

General maintenance

Listed below are the general maintenance items that should be performed at
the intervals specified in the “Warranty and Service Guide” or “Owner’s
Manual Supplement”. It is recommended that any problem you notice should
be brought to the attention of your Lexus dealer or qualified service shop for
advice.

Engine compartment

Items

Check points

Battery

Check the connections.

(

P. 601)

Brake fluid

Is the brake fluid at the correct level?

(

P. 600)

Engine coolant

Is the engine coolant at the correct level? (

P. 598)

Engine oil

Is the engine oil at the correct level?

(

P. 595)

Exhaust system

There should not be any fumes or strange sounds.

Radiator/condenser

The radiator and condenser should be free from for-

eign objects.

(

P. 599)

Washer fluid

Is there sufficient washer fluid?

(

P. 603)

587

7-2. Maintenance

Main

tenance an

d care

RX350/RX350L_U

: Vehicles with single-beam headlights

Vehicle interior

Items

Check points

Accelerator pedal

• The accelerator pedal should move smoothly (with-

out uneven pedal effort or catching).

Automatic transmission

“Park” mechanism

• When parked on a slope and the shift lever is in P, is

the vehicle securely stopped?

Brake pedal

• Does the brake pedal move smoothly?

• Does the brake pedal have appropriate clearance

from the floor?

(

P. 704)

• Does the brake pedal have the correct amount of

free play?

(

P. 704)

Brakes

• The vehicle should not pull to one side when the

brakes are applied.

• The brakes should work effectively.

• The brake pedal should not feel spongy.

• The brake pedal should not get too close to the floor

when the brakes are applied.

Head restraints

• Do the head restraints move smoothly and lock

securely?

Indicators/buzzers

• Do the indicators and buzzers function properly?

Lights

• Do all the lights come on?

• Are the headlights aimed correctly?

(

P. 628)

Parking brake

• Does the parking brake switch operate normally?

• When parked on a slope and the parking brake is on,

is the vehicle securely stopped?

Seat belts

• Do the seat belts operate smoothly?

• The seat belts should not be damaged.

Seats

• Do the seat controls operate properly?

Steering wheel

• Does the steering wheel rotate smoothly?

• Does the steering wheel have the correct amount of

free play?

• There should not be any strange sounds coming

from the steering wheel.

588

7-2. Maintenance

RX350/RX350L_U

Vehicle exterior

Items

Check points

Doors

• Do the doors operate smoothly?

Engine hood

• Does the engine hood lock system work properly?

Fluid leaks

• There should not be any signs of fluid leakage after

the vehicle has been parked.

Tires

• Is the tire inflation pressure correct?

• The tires should not be damaged or excessively

worn.

• Have the tires been rotated according to the mainte-

nance schedule?

• The wheel nuts should not be loose.

Windshield wipers/

rear window wiper

• The wiper blades should not show any signs of crack-

ing, splitting, wear, contamination or deformation.

• The wiper blades should clear the windshield/rear

window without streaking or skipping.

WARNING

■

If the engine is running
Turn the engine off and ensure that there is adequate ventilation before performing

maintenance checks.

LEXUS RX 350 L (2019 year). Instruction - part 36