Jeep Grand Cherokee (2019 year). Instruction

If you stall or begin to lose forward motion

while

climbing a steep hill, allow your vehicle to come to a stop
and immediately apply the brakes. Restart the engine, and
shift into REVERSE. Back slowly down the hill, allowing
the compression braking of the engine to help regulate
your speed. If the brakes are required to control vehicle
speed, apply them lightly and avoid locking or skidding
the tires.

WARNING!

If the engine stalls, you lose forward motion, or cannot
make it to the top of a steep hill or grade, never attempt
to turn around. To do so may result in tipping and
rolling the vehicle. Always back carefully straight
down a hill in REVERSE gear. Never back down a hill
in NEUTRAL using only the brake.

Remember, never drive diagonally across a hill. Always
drive straight up or down.

If the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain forward motion by
turning the front wheels slowly. This may provide a fresh
“bite” into the surface and will usually provide traction to
complete the climb.

Traction Downhill

When descending mountains or hills, use Hill Descent or
Selec-Speed Control to avoid repeated heavy braking.

If not equipped with Hill Descent or Selec-Speed Control
use the following procedure:

Shift the transmission into a low gear, and the transfer case
into 4WD LOW range. Let the vehicle go slowly down the
hill with all four wheels turning against engine compres-
sion drag. This will permit you to control the vehicle speed
and direction.

When descending mountains or hills, repeated braking can
cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.

After Driving Off-Road

Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.

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STARTING AND OPERATING

• Completely inspect the underbody of your vehicle.

Check tires, body structure, steering, suspension, and
exhaust system for damage.

• Inspect the radiator for mud and debris and clean as

required.

• Check threaded fasteners for looseness, particularly on

the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.

• Check for accumulations of plants or brush. These things

could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.

• After extended operation in mud, sand, water, or similar

dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.

WARNING!

Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.

• If you experience unusual vibration after driving in

mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.

STARTING AND OPERATING

389

HAZARD WARNING FLASHERS

The Hazard Warning flasher switch is located on the switch
bank just above the climate controls.

Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the

switch a second time to turn off the Hazard Warning
flashers.

This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.

When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.

NOTE:

With extended use, the Hazard Warning flashers

may discharge the battery.

ASSIST AND SOS MIRROR — IF EQUIPPED

If equipped, the rearview mirror contains an ASSIST and a
SOS button.

Assist And SOS Mirror

1 — SOS Button
2 — ASSIST Button

392

IN CASE OF EMERGENCY

WARNING!

ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.

NOTE:
• Your vehicle may be transmitting data as authorized by

the subscriber.

• The SOS and ASSIST buttons will only function if you

are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.

ASSIST Call

The ASSIST Button is used to automatically connect you to
any one of the following support centers:

• Roadside Assistance – If you get a flat tire, or need a tow,

just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.

• SiriusXM Guardian Customer Care – In-vehicle support

for SiriusXM Guardian.

• Vehicle Customer Care – Total support for all other

vehicle issues.

SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:

In case the SOS Call button is pushed in error, there

will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.

2. The LED light located between the ASSIST and SOS

buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.

IN CASE OF EMERGENCY

393

3. Once a connection between the vehicle and a SOS

operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:

• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.

4. You should be able to speak with the SOS operator

through the vehicle audio system to determine if addi-
tional assistance is needed.

WARNING!

NOTE:

• Your vehicle may be transmitting data as authorized

by the subscriber.

• Once a connection is made between the vehicle’s SOS

Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.

5. The SOS operator may attempt to contact appropriate

emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.

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IN CASE OF EMERGENCY

WARNING!

• If anyone in the vehicle could be in danger (e.g., fire

or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.

• Never place anything on or near the vehicle’s oper-

able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

• The SOS Call system is embedded into the vehicle’s

electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR

(Continued)

WARNING! (Continued)

ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.

• Modifications to any part of the SOS Call system

could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.

SOS Call System Limitations

Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.

SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.

If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST

and SOS buttons will continuously be illuminated red.

• The Device Screen will display the following message

“Vehicle device requires service. Please contact your
dealer.”

IN CASE OF EMERGENCY

395

• An In-Vehicle Audio message will state “Vehicle device

requires service. Please contact your dealer.”

WARNING!

• Ignoring the Rearview Mirror light could mean you

will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.

• The Occupant Restraint Control module turns on the

air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.

Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.

• The SOS Call system software and/or hardware are

damaged during a crash.

• The vehicle battery loses power or becomes discon-

nected during a vehicle crash.

• LTE (voice/data) or 4G (data) network and/or Global

Positioning Satellite signals are unavailable or ob-
structed.

• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.

WARNING!

396

IN CASE OF EMERGENCY

NOTE:
• Your vehicle may be transmitting data as authorized by

the subscriber.

• Never place anything on or near the vehicle’s LTE

(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.

General Information

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void the
user’s authority to operate the equipment.

CAUTION!

To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.

IN CASE OF EMERGENCY

397

BULB REPLACEMENT

Replacement Bulbs

Interior Bulbs

Bulb Number

Glove Compartment Lamp

194

Grab Handle Lamp

L002825W5W

Overhead Console Reading Lamps

VT4976

Rear Cargo Lamp

214–2

Visor Vanity Lamp

V26377

Underpanel Courtesy Lamps

906

Instrument Cluster (General Illumination)

103

Telltale/Hazard Lamp

398

IN CASE OF EMERGENCY

Exterior Bulbs

Bulb Number

Headlamps (Low Beam) — If Equipped

H11

Premium Headlamps (Low/High Beam)

D3S (Service At Authorized Dealer)

Headlamps (High Beam) — If Equipped

Premium Park/Turn Signal Lamp