Mercury Milan Hybrid (2010 year). Manual

• Automotive fuels can be harmful or fatal if swallowed. Fuel such as

gasoline is highly toxic and if swallowed can cause death or permanent
injury. If fuel is swallowed, call a physician immediately, even if no
symptoms are immediately apparent. The toxic effects of fuel may not
be visible for hours.

• Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind

can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.

• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,

remove contact lenses (if worn), flush with water for 15 minutes and
seek medical attention. Failure to seek proper medical attention could
lead to permanent injury.

• Fuels can also be harmful if absorbed through the skin. If fuel is

splashed on the skin and/or clothing, promptly remove contaminated
clothing and wash skin thoroughly with soap and water. Repeated or
prolonged skin contact with fuel liquid or vapor causes skin irritation.

• Be particularly careful if you are taking “Antabuse” or other forms of

disulfiram for the treatment of alcoholism. Breathing gasoline vapors,
or skin contact could cause an adverse reaction. In sensitive
individuals, serious personal injury or sickness may result. If fuel is
splashed on the skin, promptly wash skin thoroughly with soap and
water. Consult a physician immediately if you experience an adverse
reaction.

WARNING: When refueling always shut the engine off and
never allow sparks or open flames near the filler neck. Never

smoke while refueling. Fuel vapor is extremely hazardous under certain
conditions. Care should be taken to avoid inhaling excess fumes.

WARNING: The flow of fuel through a fuel pump nozzle can
produce static electricity, which can cause a fire if fuel is

pumped into an ungrounded fuel container.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

289

Refueling

WARNING: Fuel vapor burns violently and a fuel fire can cause
severe injuries. To help avoid injuries to you and others:

• Read and follow all the instructions on the pump island;
• Turn off your engine when you are refueling;
• Do not smoke if you are near fuel or refueling your vehicle;
• Keep sparks, flames and smoking materials away from fuel;
• Stay outside your vehicle and do not leave the fuel pump unattended

when refueling your vehicle — this is against the law in some places;

• Keep children away from the fuel pump; never let children pump

fuel.

Use the following guidelines to avoid electrostatic charge build-up when
filling an ungrounded fuel container:
• Place approved fuel container on the ground.
• DO NOT fill a fuel container while it is in the vehicle (including the

cargo area).

• Keep the fuel pump nozzle in contact with the fuel container while

filling.

• DO NOT use a device that would hold the fuel pump handle in the fill

position.

Easy Fuel™ “no cap” fuel system

Your fuel tank is equipped with an Easy Fuel™ “no cap” fuel filler
system. This allows you to simply open the fuel filler door and insert the
fuel filler nozzle into the fuel system. The Easy Fuel™ system is
self-sealing and protected against dust, dirt, water and snow/ice.

When fueling your vehicle:

1. Turn the engine off.

2. Open the fuel filler door.

3. Slowly insert the fuel filler nozzle fully into the fuel system. Pump fuel
as normal.

4. After you are done pumping fuel, slowly remove the fuel filler
nozzle—allow about five seconds after pumping fuel before removing the
fuel filler nozzle. This allows residual fuel to drain back into the fuel tank
and not spill onto the vehicle.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

290

Note: A fuel spillage concern may occur if overfilling the fuel tank. Do
not overfill the tank to the point that the fuel is able to bypass the fuel
filler nozzle. The overfilled fuel may run down the drain located below
and in front of the fuel filler door.

If the Check Fuel Fill Inlet lamp or Check Fuel Fill Inlet message comes
on, the fuel fill inlet may not have properly closed. The inlet may have
stuck open or debris may be preventing the inlet from fully closing. At
the next opportunity, safely pull off the road, turn off the engine, open
the fuel filler door and remove any visible debris from the fuel fill
opening. Insert either the fuel fill nozzle or the fuel fill funnel (see
Refilling with a portable fuel container for funnel location) provided
with the vehicle several times to dislodge any debris and/or allow the
inlet to close properly. If this action corrects the problem, the Check
Fuel Fill Inlet lamp or Check Fuel Fill Inlet message may not reset
immediately. It may take several driving cycles for the Check Fuel Fill
Inlet lamp or Check Fuel Fill Inlet message to turn off. A driving cycle
consists of an engine start-up (after four or more hours with the engine
off) followed by city/highway driving. Continuing to drive with the Check
Fuel Fill Inlet lamp or Check Fuel Fill Inlet message on may cause the
Service Engine Soon lamp to turn on as well.

WARNING: The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door (Easy Fuel™ “no cap”

fuel system), do not refuel until the sound stops. Otherwise, fuel may
spray out, which could cause serious personal injury.

Choosing the right fuel

Use only UNLEADED fuel or UNLEADED fuel blended with a maximum
of 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded
fuel or any other fuel. The use of leaded fuel is prohibited by law and
could damage your vehicle.

Your vehicle was not designed to use fuel or fuel additives with metallic
compounds, including manganese-based additives.

Note: Use of any fuel other than those recommended may cause
powertrain damage, a loss of vehicle performance, and repairs may not
be covered under warranty.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

291

Octane recommendations

Your vehicle is designed to use
“Regular” unleaded gasoline with a
pump (R+M)/2 octane rating of 87.
In high altitude areas, we do not
recommend the use of any “Regular”
fuel with an octane rating below 87.

Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily under most driving conditions while you are using fuel
with the recommended octane rating, see your authorized dealer to
prevent any engine damage.

Fuel quality

If you are experiencing starting, rough idle or hesitation driveability
problems, try a different brand of unleaded gasoline. “Premium”
unleaded gasoline is not recommended for vehicles designed to use
“Regular” unleaded gasoline because it may cause these problems to
become more pronounced. If the problems persist, see your authorized
dealer.

Do not add aftermarket fuel additive products to your fuel tank. It
should not be necessary to add any aftermarket products to your fuel
tank if you continue to use high quality fuel of the recommended octane
rating. These products have not been approved for your engine and
could cause damage to the fuel system. Repairs to correct the effects of
using an aftermarket product in your fuel may not be covered by your
warranty.

Many of the world’s automakers approved the World-Wide Fuel Charter
that recommends gasoline specifications to provide improved
performance and emission control system protection for your vehicle.
Gasolines that meet the World-Wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-Wide Fuel Charter.

Cleaner air

Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in the Choosing the right
fuel section.

Running out of fuel

Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.

(R+M)/2 METHOD

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

292

If you have run out of fuel:
• You may need to cycle the ignition from off to on several times after

refueling to allow the fuel system to pump the fuel from the tank to
the engine. On restarting, cranking time will take a few seconds longer
than normal.

• Normally, adding 1 gallon (3.8L) of fuel is enough to restart the

engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.

• The Service engine soon

indicator may come on. For more

information on the “service engine soon” indicator, refer to Warning
lights and chimes in the Instrument Cluster chapter.

Refilling with a portable fuel container

With the Easy Fuel™ “no cap” fuel system, use the following directions
when filling from a portable fuel container:

WARNING: Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could

damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, which could result in serious
personal injury.

WARNING: Do not try to pry open or push open the Easy
Fuel™ system with foreign objects. This could damage the fuel

system and its seal and cause injury to you or others.

When filling the vehicle’s fuel tank from a portable fuel container, use the
included funnel.

1. Locate the white plastic funnel. It
is attached to the underside of the
spare tire cover or is included with
the tire changing tools.

2. Slowly insert the funnel into the Easy Fuel™ system.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

293

3. Fill the vehicle with fuel from the portable fuel container.

4. When done, clean the funnel or properly dispose of it. Extra funnels
can be purchased from your authorized dealer if you choose to dispose
of the funnel. Do not use aftermarket funnels; they will not work with
the Easy Fuel™ system and can damage it. The included funnel has
been specially designed to work safely with your vehicle.

ESSENTIALS OF GOOD FUEL ECONOMY

Measuring techniques

Your best source of information about actual fuel economy is you, the
driver. You must gather information as accurately and consistently as
possible. Fuel expense, frequency of fill-ups or fuel gauge readings are
NOT accurate as a measure of fuel economy. We do not recommend
taking fuel economy measurements during the first 1,000 miles
(1,600 km) of driving (engine break-in period). You will get a more
accurate measurement after 2,000 miles–3,000 miles (3,000 km–5,000
km).

Filling the tank

When the fuel gauge indicates empty, there is still a small reserve of fuel
in the fuel system. When refueling your vehicle after the fuel gauge
indicates empty, you might not be able to refuel the full amount of the
advertised capacity of the fuel tank due to the empty reserve still
present in the tank. The amount of usable fuel in the empty reserve
varies and should not be relied upon to increase driving range.

For consistent results when filling the fuel tank:
• Turn the engine/ignition switch to the off position prior to refueling;

an error in the reading will result if the engine is left running.

• Allow no more than two automatic click-offs when filling.
• Always use fuel with the recommended octane rating.
• Use a known quality gasoline, preferably a national brand.
Your results will be most accurate if your filling method is consistent.

Calculating fuel economy

1. Fill the fuel tank completely and record the initial odometer reading
(in miles or kilometers).

2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

294

3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.

4. Subtract your initial odometer reading from the current odometer
reading.

5. Follow one of the simple calculations in order to determine fuel
economy:

Calculation 1: Divide total miles traveled by total gallons used.

Calculation 2: Multiply liters used by 100, then divide by total
kilometers traveled.

Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, very hot or very cold temperatures give lower fuel
economy.

Driving style — good driving and fuel economy habits

Since it is able to operate in electric mode and to collect braking energy,
your hybrid vehicle may get better fuel economy in city driving than on
the highway. This is contrary to conventional vehicles. However, many of
the same actions that improve fuel economy in a conventional vehicle
will also improve fuel economy in this vehicle.

Give consideration to the lists that follow and you may be able to
improve your fuel economy.

Habits
• Avoid aggressive driving. Quick acceleration and deceleration decrease

fuel economy.

• Drive at a smooth, constant speed. Excessive variation in pedal input

causes more operating mode changes and reduces efficiency.

• Drive at reasonable speeds. Traveling at 60 mph [96 km/h] uses

approximately 20% less fuel than traveling at 70 mph [112 km/h]).

• Minimize A/C and defroster usage. Your vehicle is equipped with an

electric A/C system, which can provide cooling for passenger comfort
or defrost without running the engine. However, the A/C system uses
battery energy when the engine is off, which reduces fuel economy.
Using Auto mode, minimizing use of defrost and Max A/C, or choosing
a higher temperature setting can help reduce energy usage.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

295

• Minimize temperature extremes when the vehicle is parked, for

example by storing in a garage to avoid extreme cold in winter and
extreme sun loads in summer. The high voltage battery operates more
efficiently in moderate temperatures, and less energy will be spent
returning the passenger compartment to a comfortable temperature.

• Combine errands. Your vehicle is more fuel efficient when the engine

is warm. Driving to your farthest destination first will warm the engine
more quickly and may improve fuel economy for the rest of the trip.

Maintenance
• Keep tires properly inflated and use only recommended size.
• Keep wheels properly aligned.
• Use recommended engine oil. Refer to Lubricant specifications in

this chapter.

• Perform all regularly scheduled maintenance items. Follow the

recommended maintenance schedule and owner maintenance checks
found in scheduled maintenance information.

Conditions
• Heavily loading a vehicle or towing a trailer may reduce fuel economy

at any speed.

• Carrying unnecessary weight may reduce fuel economy (approximately

1 mpg [0.4 km/L] is lost for every 300 lb [136 kg] of weight carried).

• Adding certain accessories to your vehicle (for example; bug

deflectors, rollbars/light bars, running boards, ski/luggage racks, flags)
may reduce fuel economy.

• Using fuel blended with alcohol may lower fuel economy.
• Driving on flat terrain offers improved fuel economy as compared to

driving on mountainous terrain.

EPA fuel economy estimates

Every new vehicle should have a window sticker containing EPA fuel
economy estimates. Contact your authorized dealer if the window sticker
is not supplied with your vehicle. The EPA fuel economy estimates
should be your guide for the fuel economy comparisons with other
vehicles. Your fuel economy may vary depending upon the method of
operation and conditions.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

296

EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:

• Use only the specified fuel listed.

• Avoid running out of fuel.

• Do not turn off the ignition while your vehicle is moving, especially at

high speeds.

• Have the items listed in scheduled maintenance information

performed according to the specified schedule.

The scheduled maintenance items listed in scheduled maintenance
information are essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.

WARNING: Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the

engine compartment and exhaust system, which can start a fire.

Illumination of the Service engine soon

indicator, charging system

warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.

WARNING: Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment.

Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

297

Please consult your Warranty Guide/Customer Information Guide for
complete emission warranty information.

On board diagnostics (OBD-II)

Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the On
Board Diagnostics System (OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists your
authorized dealer in properly servicing your vehicle. When the Service
engine soon

indicator illuminates, the OBD-II system has detected

a malfunction. Temporary malfunctions may cause the Service engine
soon

indicator to illuminate. Examples are:

1. The vehicle has run out of fuel—the engine may misfire or run poorly.

2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.

3. The fuel fill inlet may not have been properly closed. See Easy Fuel™
“no cap” fuel system in this chapter.

4. Driving through deep water—the electrical system may be wet.

These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the Service engine soon
indicator should stay off the next time the engine is started. A driving
cycle consists of a cold engine startup followed by mixed city/highway
driving. No additional vehicle service is required.

If the Service engine soon

indicator remains on, have your vehicle

serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with the Service engine soon

indicator on can

result in increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and lead to more costly repairs.

Readiness for Inspection/Maintenance (I/M) testing

Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if the Service engine soon

indicator is on or not working

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

298

properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.

If the Service engine soon

indicator is on or the bulb does not

work, the vehicle may need to be serviced. Refer to the On board
diagnostics (OBD-II) description in this chapter.

If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the Service engine
soon

indicator blinks eight times, it means that the vehicle is not

ready for I/M testing; if the Service engine soon

indicator stays on

solid, it means that the vehicle is ready for I/M testing.

The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:

15 minutes of steady driving on an expressway/highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.

Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete. If
the vehicle is still not ready for I/M testing, the above driving cycle will
have to be repeated.

BRAKE FLUID

The fluid level will drop slowly as
the brakes wear, and will rise when
the brake components are replaced.

Check fluid levels with the ignition
in the RUN position. Fluid levels
between the “MIN” and “MAX” lines
are within the normal operating
range; there is no need to add fluid.

If the fluid levels are outside of the
normal operating range the performance of your brake system could be
compromised; seek service from your authorized dealer immediately.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

299

TRANSMISSION FLUID

Checking electronically controlled Continuously Variable
Transmission (eCVT)

The eCVT does not have an underhood transmission fluid dipstick.

Refer to your scheduled maintenance information for scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. It is designed to be filled for life. However, the fluid level
should be checked if the transmission is not working properly, or if you
notice some sign of fluid leakage.

Transmission fluid should be checked and, if required, fluid
should be added by an authorized dealer.

Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.

AIR FILTER

Your vehicle is equipped with a long life air filter. The air filter is
designed to last the life of the vehicle. See your authorized dealer or a
qualified technician for replacement. The technician can check the
diagnostics system for the possibility of an excessively dirty air filter.

MOTORCRAFT PART NUMBERS

Component

2.5L iVCT engine

Oil filter

FL-2017-B

Spark plugs

Cabin air filter

FP-67

Low voltage (underhood)
battery

BXT-67-R

For spark plug replacement, see your authorized dealer. Refer to

scheduled maintenance information chapter for the appropriate
intervals for changing the spark plugs.

Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraft or
equivalent replacement parts. The customer warranty may be
void for any damage to the engine if such spark plugs are not
used.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

300

MAINTENANCE

PRODUCT

SPECIFICATIONS

AND

CAPACITIES

Item

Capacity

Ford

Part

Name

equivalent

Ford

Part

Number

Ford

Specification

Brake

fluid

Between

MIN

and

MAX

lines

reservoir

Motorcraft

igh

Performance

DOT

Motor

ehicle

Brake

Fluid

PM-1-C

WSS-M6C62-A

WSS-M6C65-A1

Body

hinges,

latches,

door

striker

plates

and

rollers,

seat

tracks,

fuel

filler

door

hinge

and

spring,

primary

and

auxiliary

hood

latches

—

Multi-Purpose

Grease

XG-4

XL-5

ESB-M1C93-B

Engine

coolant

9.5

quarts

(9.0L)

Motorcraft

Premium

Gold

Engine

Coolant

with

bittering

agent

(yellow-colored)

VC-7-B

WSS-M97B51-A1

Motor/Electronics

(M/E)

Coolant

2.8

quarts

(2.7L)

Cooling

system

stop

leak

pellets

—

Motorcraft

Cooling

System

Stop

Leak

Pellets

VC-6

WSS-M99B37-B6

Engine

oil

quarts

(4.7L)

Motorcraft

SAE

-20

Premium

Synthetic

Blend

Motor

Oil

(US)

Motorcraft

SAE

-20

Super

Premium

Motor

Oil

(Canada)

XO-5W20-QSP

(US)

CXO-5W20-LSP12

(Canada)

WSS-M2C930-A

ith

API

Certification

Mark

eCVT

transmission

fluid

5.3

quarts

(5.0L)

Motorcraft

MERCON

威

-10-QL

MERCON

威

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

301

Item

Capacity

Ford

Part

Name

equivalent

Ford

Part

Number

Ford

Specification

indshield

washer

fluid

2.7

quarts

(2.6L)

Motorcraft

Premium

indshield

asher

Concentrate

ZC-32-A

WSB-M8B16-A2

Fuel

tank

17.5

gallons

(66.2L)

——

Add

the

coolant

type

originally

equipped

your

vehicle.

Refer

Adding

engine

coolant

this

chapter

Use

synthetic

blend

motor

oil

not

mandatory

Engine

oil

need

only

meet

the

requirements

Ford

specification

WSS-M2C930-A

and

the

API

Certification

mark.

Indicates

only

approximate

dry-fill

capacity

Using

any

transmission

fluid

other

than

those

that

meet

the

recommended

specification

may

cause

internal

transmission

damage.

not

use

Motorcraft

MERCON

威

CVT

(blue)

This

vehicle

uses

Motorcraft

MERCON

威

approved

TFs.

2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)

Maintenance and Specifications

302

Mercury Milan Hybrid (2010 year). Manual - part 19