Chery Tiggo T11 LHD. Manual - part 101

Chery International                                    Introduction 

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1

93# gasoline for fuel 

Yes □

No □

2

Proper use in running-in period 

Yes □

No □

3

Use of lights 

Yes □

No □

4

Meaning of warning light 

Yes □

No □

5

Proper maintenance time and mileage 

Yes □

No □

6

Maintenance items in winter and summer 

Yes □

No □

7

Proper understanding on cooling system and use of coolant 

Yes □

No □

8

Proper use of air-conditioner 

Yes □

No □

9

Precautions when starting the vehicle 

Yes □

No □

10

Proper use of audio devices

Yes □

No □

Signature of seller:              Date:             Signature of owner:               Date:  

Chery International                                    Introduction 

"One-to-one" consulting service card 
Owner's name: ____      _

Date of purchasing: _______

Sales and service unit:

Model: 

VIN: 

The   following   items   shall   be   confirmed   by   the

owner:  

1.

Confirmation of matters of concern when delivery (“√”

for yes and “×” for no) 

□

Basic   methods   of   application   has   been   introduced,

vehicle has been inspected face to face when delivery 

□

Warranty service regulation has been clarified

□

Notices of driving have been clarified

□

The  significance   of   regular   maintenance   as   well   as

maintenance time/ mileage intervals has been clarified

□

The significance of accepting maintenance /service in

Chery   Authorized   Service   Station   has   been

acknowledged.

□

"Maintenance   Manual"   and   "Instruction   Manual"   have

been   delivered,   and   reminded   the   owner   to   read

carefully

□

Usage   and   function   of   Chery   Company's   customer

service hot line have been acknowledged

2.

Introduction of “one-to-one” consulting service mode ("√"

for yes and "×" for no) 

□

Always contact your service consultant if the owner has

any problem or requirement, while not someone else 

□

The   service   consultant   is   the   only   person   who   is

designated by the service station to communicate with

the owner

□

"One-to-one ": only one service consultant shoulders the

responsibility of one owner

□

If   not   satisfied,   owner   can   select   another   service

consultant 

3.

Introduction of service consultant's main work 

（"√" for

yes and "×" for no

） 

□

Service   and   reception   of   repair   and   maintenance

requirement □ Accept complaints

□

Regular maintenance reminding and return visit 

□

Consulting and solutions for repair/maintenance

□

Regular greeting return visit

□

Repair/maintenance reservation accepting

□

Service activities reminding and return visit

□

Annual review reminding/accepting

□

Significant festivals greeting

□

Miscellaneous items handling of owner's requirement

 

4.

Establishment of “one-to-one" consulting service relation

Signature of owner / date:   

Signature of service consultant/ date:  

Business card of service consultant 

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