Acura MDX (2018 year). Manual - part 20

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Audio Error Messages

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iPod/USB Flash Drive

Features

iPod/USB Flash Drive

If an error occurs while playing an iPod or USB flash drive, you may see the following 
error messages. If you cannot clear the error message, contact a dealer.

Error Message

Solution

Communication error 
detected. When safe, please 
reconnect your device.

Appears when there is a problem with the audio system. Check if the device is compatible with the 
audio system.

This USB device is 
incompatible. Please see 
your owner’s manual for 
more details.

Appears when an incompatible device is connected. Disconnect the device. Then turn the audio system 
off, and turn it on again. Do not reconnect the device that caused the error.

This version of iOS is not 
supported.

Appears when an unsupported iPod is connected. If it appears when a supported iPod is connected, 
update the iPod software to the newer version.

There is an authentication 
error. When safe, please 
reconnect your device.

Appears when the system does not acknowledge the iPod. Reconnect the iPod.

This function is not available 
because the system has 
encountered a file error or a 
DRM protected file.

Appears when you select the grayed-out option on the screen while displaying the DRM or an 
unsupported format file.

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Audio Error Messages

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iPod/USB Flash Drive

Features

Error Message

Solution

There is no data detected. 
When safe, please check 
your device and try again.

Appears when the iPod is empty.

Appears when the USB flash drive is empty or there are no MP3, WMA, or AAC files in the USB flash 
drive.

Check that compatible files are stored on the device.

Unsupported

Appears when an unsupported device is connected. If it appears when a supported device is 
connected, reconnect the device.

USB hubs are not supported.
To listen to audio, directly 
connect device to USB port.

Appears when the USB device is connected via the USB hubs. Disconnect the USB hubs and directly 
connect the device to the USB port 

 (2.5A).

iPod

USB flash drive

iPod and USB flash drive

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Audio Error Messages

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Pandora®

Features

Pandora®

If an error occurs while playing Pandora®, you may see the following error messages. 
If you cannot clear the error message, contact a dealer.

Error Message

Solution

This USB device is incompatible. Please see your owner’s 
manual for more details.

Appears when an incompatible device is connected. Disconnect 
the device. Then turn the audio system off, and turn it again. Do 
not reconnect the device that caused the error.

There is an unsupported device detected. When safe, please 
reconnect your device.

Appears when there is a problem with the audio system. Check if 
the device is compatible with the audio system.

No stations have been created. When safe, please create a 
station on the device.

Appears when there is no station list on the device. Use the device 
to create a station.

There is no active station.

This PANDORA station is currently not available. Please select 
another station.

Music licenses force us to limit the number of tracks you may 
skip each hour.

Appears when you try to skip a track over the predetermined 
number of times in an hour.

The system is unable to save rating.
The system is unable to save bookmark.
or
The system is unable to skip.

Appears when the commanded operation is failed. Try again later.

There is no data available.

Appears when no data is available with Pandora® activated. 
Reboot the app and reconnect the device.

U.S. models

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Audio Error Messages

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Pandora®

Features

Error Message

Solution

The PANDORA app version on your device is not supported. 
When safe, please update the app and try again later.

Appears when Pandora® version is not supported. Update 
Pandora® to the latest version.

PANDORA is performing system maintenance. Please try 
again later.

Appears when the Pandora® server is in maintenance. Try again 
later.

The system cannot connect to PANDORA. When safe, please 
check your device.

Appears when Pandora® is unable to play music. Check your 
device.

The system is unable to play PANDORA. When safe, login to 
PANDORA.

The maximum number of stations that can be created is 100. 
To create more, please delete one or more previously created 
stations.

Appears when the number of created stations reaches the 
limitation. Delete one or more created stations from Pandora® app 
on the connected device.

The system is unable to create a new station. Please try again.

Appears when there is a temporary error with the audio system. 
Try again later.

The system is unable to play PANDORA. Please try again later.

Appears when your connected device has network problems. 
Check your device.

When safe, please check your device.

Appears when your connected device has some kind of problem 
such as being out of the service area.
Check that the connected device is within the service area, and 
then try again to play Pandora®. If the problem persists, consult a 
dealer.

The system is unable to play PANDORA.
Music licensing restricts play in this area.

Appears when you try playing the Pandora® in the country where 
the service is not available.

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Audio Error Messages

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Apple CarPlay/Android Auto

Features

Apple CarPlay/Android Auto

If an error occurs while using the Apple CarPlay or Android Auto, you may see the 
following error messages. If you cannot clear the error message, contact a dealer.

Error Message

Solution

A charging error has occurred with the connected device. 
When safe, please check the compatibility of the device and 
USB cable. Please see your owner's manual for more details.

This USB device is incompatible. Please see your owner's 
manual for more details.

Appears when an incompatible device is connected. Disconnect 
the device. Then turn the audio system off, and turn it again. Do 
not reconnect the device that caused the error.

Unable to start Apple CarPlay. When safe, please confirm the 
USB connection.

Appears when Apple CarPlay or Android Auto fails to recognize 
your device.
Check if your device is compatible with Apple CarPlay or Android 
Auto, or the latest version of the app is installed on your device.

Unable to start Android Auto. When safe, please confirm the 
USB connection.

Unable to start Apple CarPlay. When safe, please try again.

Appears when Apple CarPlay or Android Auto fails to recognize 
your device.
Reconnect your device and try again.

Unable to start Android Auto. When safe, please try again.

Unable to start Apple CarPlay with your device. Your device is 
connected in digital audio mode.

Appears when your connected device is incompatible with Apple 
CarPlay.
Check if your device is compatible with Apple CarPlay. 

Information Screen

On Demand Multi-Use Display

TM

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Audio Error Messages

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Apple CarPlay/Android Auto

Features

Error Message

Solution

This device is not compatible with Android Auto.

Appears when your connected device is incompatible with 
Android Auto.
Check if your device is compatible with Android Auto or the latest 
version of the app is installed on your device.

Please update to the latest version of Android Auto.

Appears when your version of the Android Auto is not supported. 
Update Android Auto to the latest version.

Connection failed. Please confirm Bluetooth connection 
status and try again.

Appears when Bluetooth® connection is failed.
Check the Bluetooth® connection of this audio system and your 
connected device.

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Features

General Information on the Audio System

SiriusXM® Radio Service

1. You need your radio ID ready before registering for subscription. To see the ID in 

the On Demand Multi-Use Display

TM

, select channel up/down icons until CH000 

and the radio ID appears.

2. Have your radio ID and credit card number ready, and either call or visit the 

SiriusXM® website to subscribe.

Switch to the SiriusXM® mode by pressing the SOURCE button on the steering 
wheel, or through the On Demand Multi-Use Display

TM

, and stay in this mode for 

about 30 minutes until the service is activated. Make sure your vehicle is in an open 
area with good reception.

Loading...:
SiriusXM® is loading the audio or program information.
No Signal:
The signal is too weak in the current location.
Unsubscribed channel:
You are not subscribed to the channel selected.
Unavailable channel:
No such channel exists, the channel is not part of your subscription, or the artist or 
title information is unavailable.
Check the antenna, Disconnected antenna, Shorted antenna:
There is a problem with the SiriusXM® antenna. Contact a dealer.

■

Subscribing to SiriusXM® Radio

■

Receiving SiriusXM® Radio

■

SiriusXM® Radio Display Messages

1

Subscribing to SiriusXM® Radio

Contact Information for SiriusXM® Radio:

•

U.S.: SiriusXM® Radio at www.siriusxm.com/
subscribenow or 1-877-447-0011

•

Canada: SiriusXM® Canada at www.siriusxm.ca/
subscribe-now or 1-877-209-0079

1

Receiving SiriusXM® Radio

The SiriusXM® satellites are in orbit over the equator; 
therefore, objects south of the vehicle may cause 
satellite reception interruptions. Satellite signals are 
more likely to be blocked by tall buildings and 
mountains the farther north you travel from the 
equator.

You may experience reception problems under the 
following circumstances:

•

In a location with an obstruction to the south of 
your vehicle.

•

In tunnels

•

On the lower level of a multi-tiered road

•

Large items carried on the roof rack

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Recommended CDs

Features

Recommended CDs

• Use only high-quality CD-R or CD-RW discs labeled for audio use.
• Use only CD-R or CD-RW discs on which the recordings are closed.
• Play only standard round-shaped CDs.

• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA or AAC formats may be unsupported.

■

Protecting CDs

Follow these precautions when handling or storing CDs:
• Store a CD in its case when it is not being played.
• When wiping a CD, use a soft clean cloth from the center to the outside edge.
• Handle a CD by its edge. Never touch either surface.
• Never insert foreign objects into the CD player.
• Keep CDs out of direct sunlight and extreme heat.
• Do not place stabilizer rings or labels on the CD.
• Avoid fingerprints, liquids, and felt-tip pens on the CD.

1

Recommended CDs

A Dual-disc cannot play on this audio unit. If recorded 
under certain conditions, a CD-R or CD-RW may not 
play either.

■

CDs with MP3, WMA or AAC files

The CD packages or jackets should have one of these marks.

1

Protecting CDs

NOTICE

Do not insert a damaged CD. It may be stuck inside 
and damage the audio unit.

Examples:

●

Damaged CDs

Bubbled/
Wrinkled

With Label/
Sticker

Using 
Printer Label 
Kit

Sealed

With Plastic Ring

●

Poor quality 
CDs

Chipped/
Cracked

Warped

Burrs

●

Small CDs

3-inch 
(8-cm) 
CD

●

Bubbled, wrinkled, labeled, and 
excessively thick CDs

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Compatible iPod, iPhone, and USB Flash Drives

Features

Compatible iPod, iPhone, and USB Flash Drives

• A USB flash drive of 256 MB or higher is recommended.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device with security lockout) may not work.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA, or AAC formats may be unsupported.

■

iPod and iPhone Model Compatibility

Model

iPod (5th generation)

iPod classic 80GB/160GB (launch in 2007)

iPod classic 120GB (launch in 2008)
iPod classic 160GB (launch in 2009)

iPod nano (1st to 7th generation) released between 2005 and 2012

iPod touch (1st to 5th generation) released between 2007 and 2012

iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4s/iPhone 5/iPhone 5c/iPhone 5s/iPhone 6/

iPhone 6s/iPhone 7

■

USB Flash Drives

1

iPod and iPhone Model Compatibility

This system may not work with all software versions 
of these devices.

1

USB Flash Drives

Files on the USB flash drive are played in their stored 
order. This order may be different from the order 
displayed on your PC or device.

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Honda App License Agreement

Continued

Features

Honda App License Agreement

PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (THIS “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE 
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”) AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND 
CONTENT PROVIDED THROUGH THE SOFTWARE (COLLECTIVELY, THE “SERVICES”). YOUR USE OF THE SOFTWARE OR SERVICES WILL 
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT. THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR 
OPERATED BY AMERICAN HONDA MOTOR CO. INC., (“HONDA,” “US,” “WE,” OR “OUR”), WITH ITS BUSINESS ADDRESS AT 1919 
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HONDA” IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND 
ITS AFFILIATES AND DESIGNATED AGENTS. THE SERVICES ARE OWNED (OR LICENSED), PROVIDED, AND/OR OPERATED BY HONDA OR A 
THIRD-PARTY SERVICE PROVIDER (A “PROVIDER”). REFERENCE TO A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S 
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.

A. Description of the Software. The SOFTWARE includes the software, firmware and the like, installed and executing on your VEHICLE 
during manufacture, and thereafter updated from time to time by HONDA, you or an authorized HONDA dealer (a “DEALER”). The 
SOFTWARE allows you to access and use a variety of SERVICES, including but not limited to: (a) HONDA applications, services, and content 
provided through the SOFTWARE (together, “HONDA SERVICES”); and (b) PROVIDER applications, services, and content provided through 
the SOFTWARE (together, “PROVIDER SERVICES”), each of which may provide access to various information, media, content, and services.

B. SOFTWARE Licensing and Intellectual Property.
1. SOFTWARE. This AGREEMENT grants you a non-exclusive, limited, and revocable license to use the SOFTWARE and SERVICES solely (a) 
as installed on your VEHICLE by HONDA, (b) as updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), or a 
DEALER and (c) as permitted under the terms of this AGREEMENT

2. HONDA Services. The SOFTWARE may provide you with access to various HONDA SERVICES. Installation, activation, or use of HONDA 
SERVICES may require your consent to additional terms, conditions, and privacy policies applicable to those HONDA SERVICES (the 
“HONDA TERMS”). You acknowledge and agree that any collection, use, sharing of data generated by your VEHICLE or your use of your 
VEHICLE, and your use of the HONDA SERVICES shall be subject to this AGREEMENT and any additional HONDA TERMS that may be 
specifically applicable to such HONDA SERVICES or data generation. The HONDA SERVICES may collect, use, and share such data while 
you are using the SOFTWARE.

■

END USER LICENSE AGREEMENT

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Honda App License Agreement

Features

3. Open-Source Software. The SOFTWARE and SERVICES may incorporate software licensed to HONDA under free or open-source 
licenses which govern HONDA’s distribution and your use of such software. HONDA and the third-party authors, licensors, and distributors 
of such software disclaim all warranties and all liability arising from any and all use or distribution of the software. To the extent such 
software is provided under terms that differ from the applicable free or open-source licenses, those terms are offered by HONDA alone. 
Additional information regarding free and open-source software incorporated in the SOFTWARE and SERVICES is available in this manual 
or within the SOFTWARE.

4. Provider Services. The SOFTWARE may provide you with access to various PROVIDER SERVICES. Installation or use of such PROVIDER 
SERVICES may require your consent to additional terms, conditions, and privacy policies of the applicable PROVIDER (the “PROVIDER 
TERMS”). This AGREEMENT restricts the manner in which you can install and use PROVIDER SERVICES but does not grant you a license or 
permission to use such PROVIDER SERVICES. Your permission to use PROVIDER SERVICES is limited and subject to any license grants, 
conditions, and limitations included in the PROVIDER TERMS. You acknowledge that any collection, use, sharing of your information, 
targeted advertising practices by PROVIDERS, and your use of the PROVIDER SERVICES shall be subject to both this AGREEMENT and any 
applicable PROVIDER TERMS. The PROVIDER SERVICES may collect, use, and share such information while you are using the SOFTWARE.

5. License Limitations and Restrictions on Use.
(a) Limited License. You understand and agree that the SOFTWARE and SERVICES are licensed, not sold, to you solely for use in accordance 
with this AGREEMENT and any applicable PROVIDER TERMS, and any documentation for the VEHICLE made available to you by HONDA 
(any “DOCUMENTATION”). HONDA and its licensors reserve all rights in the SOFTWARE and HONDA SERVICES not expressly granted to 
you under this AGREEMENT. PROVIDERS and their licensors reserve all rights in the PROVIDER SERVICES not expressly granted to you under 
the applicable PROVIDER TERMS.

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Honda App License Agreement

Continued

Features

(b) Restrictions on Use. The licenses granted under this AGREEMENT do not permit you to use the SOFTWARE or SERVICES on a device 
other than your VEHICLE. As a condition of using the SOFTWARE and SERVICES, you agree that you may not and will not:

6. Intellectual Property Rights. All title and intellectual property rights in and to the SOFTWARE and SERVICES, the accompanying 
DOCUMENTATION, and all copies of the SOFTWARE or SERVICES are owned by HONDA, PROVIDERS, or their suppliers or licensors. This 
AGREEMENT does not grant you any rights in connection with any trademarks or service marks of HONDA, PROVIDERS, or their licensors, 
affiliates, or suppliers.

(1) copy, download, distribute, modify, publish, sell, rent, lease, lend, license, sublicense, reuse, or create derivative works of the 
SOFTWARE or SERVICES or any of the content or other material within the SOFTWARE or SERVICES, including without limitation, 
HONDA or PROVIDER names, logos, or any other trademarks of HONDA or PROVIDERS or used in association with the SOFTWARE or 
any SERVICES, except as required to use the SOFTWARE or SERVICES in accordance with this AGREEMENT, any applicable PROVIDER 
TERMS, and the DOCUMENTATION;
(2) access or use the SOFTWARE or SERVICES in any manner intended to damage or impair the operation of the SOFTWARE or SERVICES 
or interfere with anyone else’s use and enjoyment of the SOFTWARE or SERVICES;
(3) access or attempt to access any system or server on which the SOFTWARE or SERVICES is hosted or modify or alter the SOFTWARE 
or SERVICES in any way;
(4) use the SOFTWARE or SERVICES for any unlawful purpose, or in violation of any third party rights;
(5) use the SOFTWARE or SERVICES in violation of any applicable traffic regulations, rules or laws, including but not limited to any driver 
distraction laws, rules or regulations;
(6) violate the terms of this AGREEMENT, any HONDA TERMS, any PROVIDER TERMS or other applicable third-party terms, conditions, 
and privacy policies; or
(7) reverse engineer, decompile, disassemble, attempt to derive the source code of, nor permit others to reverse engineer, decompile, 
or disassemble, or attempt to derive the source code of the SOFTWARE or SERVICES, except and only to the extent that such activity is 
expressly permitted (a) by applicable law notwithstanding this limitation or (b) the terms of applicable free or opensource software 
licenses.

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Honda App License Agreement

Features

7. Export Restrictions: You acknowledge that the SOFTWARE and SERVICES are subject to U.S., European Union, and other export 
jurisdictions. You agree to comply with all applicable international and national laws that apply to the SOFTWARE and SERVICES, including 
the U.S. Export Administration Regulations, as well as end-user, end-use, and destination restrictions issued by the U.S. and other 
governments.

C. SOFTWARE Operation
1. HONDA reserves the right to suspend or terminate your access to and use of the SOFTWARE or SERVICES if you are found to be in 
violation of this AGREEMENT or as reasonably deemed necessary by HONDA.

2. Eligibility/Registration/Activation. The SOFTWARE is intended for and available to individuals who (a) are of legal age of majority in their 
jurisdiction of residence (and at least 18 years of age), or are younger than 18 years of age and possess a valid driver’s license issued by 
their jurisdiction of residence, and (b) own or have permissive access to a compatible VEHICLE. We do not knowingly collect any 
information, including personal information, from children under 13. If we learn or are notified that we have collected personal 
information of a child under 13, we will immediately take steps to delete such information.

3. Use of PROVIDER SERVICES through the SOFTWARE. Certain PROVIDER SERVICES made available through the SOFTWARE may require 
that you register or otherwise have an account with the PROVIDER and agree to PROVIDER TERMS. Any use of any of such PROVIDER 
SERVICES within the SOFTWARE is subject to this AGREEMENT and the applicable PROVIDER TERMS. HONDA does not exercise control 
over such PROVIDER SERVICES and is not responsible or liable for the availability, security, or content of such PROVIDER SERVICES, and the 
inclusion of any PROVIDER SERVICES does not imply a referral from, the approval of, or the endorsement by HONDA of such PROVIDER 
SERVICES. HONDA is not responsible or liable, directly or indirectly, for any damage relating to or resulting from your use of the PROVIDER 
SERVICES.

4. Links to Third Party Sites: The SOFTWARE may provide you with the ability to access third-party sites and content through the use of the 
SOFTWARE or SERVICES. The third-party sites and content are not under the control of HONDA. HONDA is not responsible or liable, 
directly or indirectly, for such third-party websites and their content or for any damage relating to or resulting from your access or use of 
such websites and content.

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Honda App License Agreement

Continued

Features

5. Unauthorized Use and Abuse. You are responsible for ensuring your (and any authorized third parties’) use of the SOFTWARE and 
SERVICES remains in compliance with this AGREEMENT and all other applicable HONDA TERMS and PROVIDER TERMS. You acknowledge 
and agree that any use of the SOFTWARE or SERVICES occurring through your VEHICLE will be deemed your actions and that HONDA and 
PROVIDERS may rely upon such actions. You agree to immediately notify us if you suspect fraudulent or abusive activity involving the 
SOFTWARE or SERVICES. If you so notify us or if we otherwise suspect fraudulent or abusive activity, you agree to cooperate with us in any 
fraud investigation and to use any fraud prevention measures we prescribe. Your failure to immediately notify us or cooperate to use such 
measures will result in your liability for all fraudulent usage or abusive activity associated with your VEHICLE.

6. SOFTWARE Updates. The SOFTWARE and SERVICES may be updated when your VEHICLE is serviced by a DEALER or remotely, over-the-
air, by HONDA from time to time; such updates may occur with or without further notice or your future consent. The SOFTWARE may be 
updated at HONDA’s discretion and for any purpose including, without limitation, to patch or otherwise improve the SOFTWARE or 
SERVICES functionality, security, or stability. All updates to the SOFTWARE and SERVICES are subject to this AGREEMENT and any other 
applicable HONDA TERMS and PROVIDER TERMS.

7. Uninstalling, Removing, and Replacing the SOFTWARE. Replacing SOFTWARE or HONDA SERVICES with software or firmware not 
provided and installed by HONDA or a DEALER will render all representations and warranties for the SOFTWARE, HONDA SERVICES, and 
VEHICLE functionality reliant upon the SOFTWARE or HONDA SERVICES null and void.

D. SOFTWARE Operational Notices and Warnings
1. Vehicle Geolocation Information. You acknowledge that your VEHICLE may be equipped with certain traffic and map features. The 
traffic feature will automatically collect and transmit, through GPS technology, your Vehicle’s current location (longitude and latitude), 
travel direction and speed (“VEHICLE GEOLOCATION INFORMATION”) to HONDA and PROVIDERS. The VEHICLE GEOLOCATION 
INFORMATION is used by HONDA and PROVIDERS to provide traffic and navigation-related information to you, but may also be used to 
provide other SERVICES or offers to you. HONDA will not use such VEHICLE GEOLOCATION INFORMATION for its own marketing efforts, 
or provide such information to unaffiliated third parties for their own purposes, without your express consent.

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2. Potential Map Inaccuracy and Route Safety. Maps used by this system may be inaccurate because of changes in roads, traffic controls, 
routing, or driving conditions. Always use good judgment and common sense when following suggested routes. Do not follow the route 
suggestions if doing so would result in an unsafe or illegal driving maneuver, if you would be placed in an unsafe situation, or if you would 
be directed into an area that you consider unsafe. Do not rely on any navigation features included in the system to route you to emergency 
services. Not all emergency services such as police, fire stations, hospitals, or clinics are likely to be contained in the map database for such 
navigation features. Ask local authorities or an emergency services operator for such locations and routes. The driver is ultimately 
responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions. Any 
navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing 
traffic regulations. Navigation features are not a substitute for your personal judgment. Any route suggestions made by the SOFTWARE or 
SERVICES should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices.

3. Speech Recognition: You acknowledge and understand that HONDA and PROVIDERS may record, retain, and use voices commands 
when you use the speech recognition components of the SOFTWARE or SERVICES. You and all VEHICLE operators and passengers (a) 
consent to the recording and retention of voice commands in support of providing speech recognition components and (b) release HONDA 
and PROVIDERS from all claims, liabilities, and losses that may result from any use of such recorded voice commands. Recognition errors 
are inherent in speech recognition. It is your responsibility to monitor any speech recognition functions included in the system and address 
any errors. Neither HONDA nor PROVIDERS will be liable for any damages arising out of errors in the speech recognition process.

4. Distraction Hazards. Navigation features may require manual (non-verbal) input or setup. Attempting to perform such set-up or insert 
data while driving can seriously distract your attention and could cause a crash or other serious consequences; the ability to undertake such 
interactions may also be limited by state or local law, which laws you are responsible to know and follow. Even occasional short scans of 
the screen may be hazardous if your attention has been diverted away from your driving at a critical time. Pull over and stop the vehicle in 
a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Do not raise the volume 
excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable 
to hear these sounds could result in a crash.

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E. Information Collection and Storage
1. Information Collection, Use, Transmission and Storage of Data. Consent to Use of Data: You agree that HONDA and PROVIDERS may 
collect and use your information gathered in any manner as part of product support services related to the SOFTWARE or related services. 
HONDA may share such information with third parties, including, without limitation, PROVIDERS, third party software and services 
suppliers, their affiliates and/or their designated agents, solely to improve their products or to provide services or technologies to you. 
HONDA, third party software and systems suppliers, their affiliates and/or their designated agent may disclose this information to others, 
but not in a form that personally identifies you.

2. Information Storage. Depending on the type of multimedia system you have in your VEHICLE, certain information may be stored for ease 
of use of the SOFTWARE including, without limitation, search history, location history in certain applications, previous and saved 
destinations, map locations within certain applications, and device numbers and contact information.

(a) Vehicle Health Information. Your VEHICLE may remotely transmit information regarding the status and health of your VEHICLE 
(“VEHICLE INFORMATION”) to HONDA without notification to you. VEHICLE INFORMATION may contain VEHICLE maintenance and 
malfunction status that is derived from VEHICLE diagnostic data and includes, but is not limited to, status of powered doors and windows, 
battery life data, battery charging data, VEHICLE speed, coolant temperature, air compressor revolution, output power, warning codes, 
diagnostic trouble codes, fuel injection volume, and engine rotations per minute. VEHICLE HEALTH INFORMATION may be used by HONDA 
for research and development, to deliver HONDA SERVICES and information to you, and to contact you, and is retained only for a period 
of time necessary to fulfill these goals.

(b) VEHICLE Geolocation Data (non-navigation/map based). If you opt-in to geolocation-based SERVICES, your vehicle’s geolocation data 
(latitude and longitude) will be automatically sent from your VEHICLE to HONDA and PROVIDERS.

(c) You understand that the inputting or uploading of information to your VEHICLE’s multimedia system or the SOFTWARE or SERVICES is 
at your own risk and that HONDA is not responsible for unauthorized access to or use of any personal or other information. All information 
uploaded to the SOFTWARE and SERVICES may be stored on your VEHICLES’s multimedia system and you understand that the security and 
safety of your VEHICLE’s multimedia system is your sole responsibility.

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