Buick Verano (2017 year). Manual

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Customer Information

and be supported by original
receipts. See your dealer for
information.

Courtesy Rental Vehicle

For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.

It may not be possible to provide a
like vehicle as a courtesy rental.

Additional Program
Information

All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.

General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.

Collision Damage Repair

If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.

Collision Parts

Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.

Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

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Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.

Repair Facility

GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.

Insuring the Vehicle

Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.

If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement

parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.

If a Crash Occurs

If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.

Give only the necessary information
to police and other parties involved
in the crash.

For emergency towing see
Roadside Assistance
Program 0 323.

Gather the following information:
.

Driver name, address, and
telephone number.

Driver license number.

Owner name, address, and
telephone number.

Vehicle license plate number.

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Customer Information

Vehicle make, model, and
model year.

Vehicle Identification
Number (VIN).

Insurance company and policy
number.

General description of the
damage to the other vehicle.

Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 0 68.

Managing the Vehicle Damage
Repair Process

In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled

original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.

Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.

Service Publications
Ordering Information

Service Manuals

Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.

Owner Information

Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.

RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.

Without Pouch: Owner Manual only.

RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

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Current and Past Models

Service and Owner publications are
available for many current and past
model year GM vehicles.

ORDER TOLL FREE:
1-800-551-4123 Monday – Friday
8:00 AM – 6:00 PM Eastern Time

For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.

Or write to:

Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170

Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.

All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.

Radio Frequency
Statement

This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.

Operation is subject to the following
two conditions:

1. The device may not cause

harmful interference.

2. The device must accept any

interference received, including
interference that may cause
undesired operation of the
device.

Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Reporting Safety
Defects

Reporting Safety Defects
to the United States
Government

If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

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Customer Information

To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://

www.safercar.gov; or write to:

Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590

You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov

Reporting Safety Defects
to the Canadian
Government

If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to:

Transport Canada
Road Safety Branch
80 rue Noel
Gatineau

QC J8Z 0A1

Reporting Safety Defects
to General Motors

In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136

In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:

General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

Vehicle Data
Recording and
Privacy

The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

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Event Data Recorders

This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.

How various systems in your
vehicle were operating;

Whether or not the driver and
passenger safety belts were
buckled/fastened;

How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,

How fast the vehicle was
traveling.

These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.

Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.

To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.

OnStar

If the vehicle is equipped with
OnStar

and has an active

subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the

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OnStar

OnStar Overview

OnStar Overview . . . . . . . . . . . . . 333

OnStar Services

Emergency . . . . . . . . . . . . . . . . . . . 334
Security . . . . . . . . . . . . . . . . . . . . . . 334
Navigation . . . . . . . . . . . . . . . . . . . . 335
Connections . . . . . . . . . . . . . . . . . . 335
Diagnostics . . . . . . . . . . . . . . . . . . . 337

OnStar Additional Information

OnStar Additional

Information . . . . . . . . . . . . . . . . . . 338

OnStar Overview

Voice Command Button

Blue OnStar Button

Red Emergency Button

This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar User

Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).

The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.

Solid Green: System is ready.

Flashing Green: On a call.

Red: Indicates a problem.

Off: System is active. Press

twice to speak with an OnStar
Advisor.

Press

or call 1-888-4ONSTAR

(1-888-466-7827) to speak to an
Advisor.

Press

to:

Make a call, end a call,
or answer an incoming call.

Give OnStar Hands-Free Calling
voice commands.

Give OnStar Turn-by-Turn
Navigation voice commands.

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OnStar

Obtain and customize the Wi-Fi

hotspot name or SSID and
password, if equipped.

Press

to connect to an

Advisor to:
.

Verify account information or
update contact information.

Get driving directions.

Receive a Diagnostic check of
the vehicle's key operating
systems.

Receive Roadside Assistance.

Manage Wi-Fi Settings,
if equipped.

Press

to get a priority connection

to an OnStar Advisor available 24/
7 to:
.

Get help for an emergency.

Be a Good Samaritan or
respond to an AMBER Alert.

Get assistance in severe
weather or other crisis situations
and find evacuation routes.

OnStar Services

Emergency

Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.

Press

for a priority connection to

an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.

With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.

With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Security

If equipped, OnStar provides these
services:
.

With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.

With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.

With Stolen Vehicle Slowdown

if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.

Theft Alarm Notification

If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

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Navigation

OnStar navigation requires a
specific OnStar service plan.

Press

to receive Turn-by-Turn

directions or have them sent to the
vehicle’s navigation screen,
if equipped.

Turn-by-Turn Navigation

1. Press

to connect to an

Advisor.

2. Request directions to be

downloaded to the vehicle.

3. Follow the voice-guided

commands.

Using Voice Commands
During a Planned Route

Cancel Route

1. Press

. System responds:

“OnStar ready,” then a tone.

2. Say “Cancel route.” System

responds: “Do you want to
cancel directions?”

3. Say “Yes.” System responds:

“OK, request completed, thank
you, goodbye.”

Route Preview

1. Press

. System responds:

“OnStar ready,” then a tone.

2. Say “Route preview.” System

responds with the next three
maneuvers.

Repeat

1. Press

. System responds:

“OnStar ready,” then a tone.

2. Say “Repeat.” System

responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Get My Destination

1. Press

. System responds:

“OnStar ready,” then a tone.

2. Say “Get my destination.”

System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.

Send Destination to Vehicle

Subscribers can have directions
sent to the vehicle’s navigation
screen, if equipped.

Press

, then ask the Advisor to

download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.

See www.onstar.com (U.S.) or
www.onstar.ca (Canada).

Connections

The following OnStar services help
with staying connected.

For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).

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OnStar

Ensuring Security
.

Change the default passwords
for the Wi-Fi hotspot and
RemoteLink mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.

Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.

OnStar Wi-Fi

Hotspot (If

Equipped)

The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.

1. To retrieve Wi-Fi hotspot

information, press

, wait for

the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.

2. The Wi-Fi settings will display

the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).

3. To change the SSID or

password, press

or call

1-888-4ONSTAR to connect
with an Advisor.

After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.

OnStar RemoteLink

Mobile App

(If Equipped)

Download the OnStar RemoteLink
mobile app to select Apple

iOS,

Android™, BlackBerry

or Windows

mobile devices.

OnStar Subscribers can access the
following services from a mobile
device:
.

Remotely start/stop the vehicle,
if factory-equipped.

Lock/unlock doors, if equipped
with automatic locks.

Activate the horn and lamps.

Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.

Send directions to the vehicle.

Locate the vehicle on a map
(U.S. market only).

Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.

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For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).

Remote Services

Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.

OnStar AtYourService

OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.

OnStar Hands-Free Calling

Make and receive calls with the
built-in wireless calling service,
which requires available minutes.

Make a Call

1. Press

. System responds:

“OnStar ready.”

2. Say “Call.” System responds:

“Call. Please say the name or
number to call.”

3. Say the entire number without

pausing, including a “1” and the
area code. System responds:
“OK, calling.”

Calling 911 Emergency

1. Press

. System responds:

“OnStar ready.”

2. Say “Call.” System responds:

“Call. Please say the name or
number to call.”

3. Say “911” without pausing.

System responds: “911.”

4. Say “Call.” System responds:

“OK, dialing 911.”

Retrieve My Number

1. Press

. System responds:

“OnStar ready.”

2. Say “My number.” System

responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.

End a Call

Press

. System responds: “Call

ended.”

Verify Minutes and Expiration

Press

and say “Minutes” then

“Verify” to check how many minutes
remain and their expiration date.

Diagnostics

Advanced Diagnostics provides a
status of the vehicle’s key systems
with a monthly e-mail, or by
pressing

. If equipped, Diagnostic

Alerts can be received in real-time
via e-mail or text. The Proactive
Alerts feature (if available) can help
predict and alert of potential
upcoming maintenance issues with
select components on the vehicle,
before they become a problem.

OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.

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OnStar

OnStar Additional
Information

In-Vehicle Audio Messages

Audio messages may play important
information at the following times:
.

Prior to vehicle purchase.
Press

to set up an account.

With the OnStar Basic Plan,
every 60 days.

After change in ownership and
at 90 days.

Transferring Service

Press

to request account transfer

eligibility information. The Advisor
can cancel or change account
information.

Selling/Transferring the
Vehicle

Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.

Reactivation for Subsequent
Owners

Press

and follow the prompts to

speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.

How OnStar Service Works

Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.

Call 1-888-4ONSTAR
(1-888-466-7827).

See www.onstar.com (U.S.).

See www.onstar.ca (Canada).

Call TTY 1-877-248-2080.

Press

to speak with an

Advisor.

OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage

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to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.

See Radio Frequency
Statement 0 329.

Services for People with
Disabilities

Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.

Press

to help:

Locate a gas station with an
attendant to pump gas.

Find a hotel, restaurant, etc.,
that meets accessibility needs.

Provide directions to the closest
hospital or pharmacy in urgent
situations.

TTY Users

OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle

access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.

OnStar Personal Identification
Number (PIN)

A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing

calling 1-888-4ONSTAR.

Warranty

OnStar equipment may be
warranted as part of the vehicle
warranty.

Languages

The vehicle can be programmed to
respond in multiple languages.
Press

and ask for an Advisor.

Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Potential Issues

OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

Global Positioning
System (GPS)

Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.

In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

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2017 - crc - 5/16/16

340

OnStar

A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.

Cellular and GPS Antennas

Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.

Unable to Connect to OnStar
Message

If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press

to try the

call again or try again after driving a
few miles into another cellular area.

Vehicle and Power Issues

OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features

to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Add-on Electrical Equipment

The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0 225. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.

Vehicle Software Updates

OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or

settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.

Privacy

The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press

to speak with an

Advisor. Users of wireless
communications are cautioned that

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Buick Verano Owner Manual (GMNA- Localizing-U.S./Canada-10122753) -

2017 - crc - 5/16/16

OnStar

341

the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.

OnStar - Software
Acknowledgements

Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html

libcurl:

Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is

hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.

THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.

Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use

or other dealings in this Software
without prior written authorization of
the copyright holder.

unzip:

This is version 2005-Feb-10 of the
Info-ZIP copyright and license. The
definitive version of this document
should be available at ftp://
ftp.info-zip.org/pub/infozip/
license.html indefinitely.

For the purposes of this copyright
and license, “Info-ZIP” is defined as
the following set of individuals:

Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,

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Buick Verano (2017 year). Manual - part 21