Volvo V90 Cross Country (2019 year). Instruction - part 35

 

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Volvo V90 Cross Country (2019 year). Instruction - part 35

 

 

MAINTENANCE AND SERVICE

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591

WARNING

The vehicle may not be driven when it is con-

nected to the workshop's networks and sys-

tems.

Related information

Handling system updates via Download Cen-
ter (p. 591)

Scheduling service and repairs (p. 593)

Download Center

With the vehicle connected to the Internet

1

,

updates for a number of the vehicle's systems
can be downloaded from the center display.

The 

Download Center

 app is

started from the center display
and makes it possible to:

search for and update system software

update Sensus Navigation* map data

download, update and delete apps.

Related information

Handling system updates via Download Cen-
ter (p. 591)

Download apps (p. 477)

Updating apps (p. 478)

Deleting apps (p. 478)

Internet-connected vehicle* (p. 519)

Navigating in the center display's views
(p. 117)

Handling system updates via

Download Center

System updates for Internet-connected vehicles
and infotainment can be updated via Download
Center. Updates can be done one at a time or
all at the same time.

Searching for update

If an update is available, the
message 

New software

updates available

 will be dis-

played in the center display's
status field.

In order for system updates to be possible, the
vehicle must have an Internet connection

2

.

Go to 

Download Center

 in the center dis-

play's App view.
> If no search has been performed since

the last time the infotainment system was
started, a search will be initiated. No
search will begin if a software download is
in progress.

A number in 

System updates

 shows

how many updates are available. Tap to
display a list of updates that can be instal-
led in the vehicle.

1

There may be a charge for transmitting data over the Internet, depending on your service plan.

2

There may be a charge for transmitting data over the Internet, depending on your service plan.

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MAINTENANCE AND SERVICE

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NOTE

Data downloading can affect other services
such as transfer data, e.g. web radio. If the
affect on other services is experienced as
problematic, the download can be interrupted.
Alternatively, it may be appropriate to switch
off or cancel other services.

NOTE

An update can be interrupted when the igni-
tion is switched off and the vehicle is left.

However, the update does not have to be
completed before the vehicle is left as the
update is resumed the next time the vehicle is
used.

Updating all system software

Select 

Install all

 at the bottom of the list.

To avoid displaying a list, select 

Install all

 via

System updates

.

Updating individual system software

Select 

Install

 to choose the software you

would like to download.

Canceling software download

Tap the checkbox in the activity indicator that
replaced 

Install

 when the download began.

Note that only a download can be cancelled. An
installation cannot be cancelled once it has
begun.

Deactivating the background search for
software update

Automatic background searching for software
updates is activated as the default factory setting,
but the function can be deactivated.

1. Tap 

Settings

 in the center display's Top

view.

2. Tap 

System

Download Center

.

3. Tap to deselect 

Auto Software Update

.

Related information

Download Center (p. 591)

Internet-connected vehicle* (p. 519)

Navigating in the center display's views
(p. 117)

Vehicle status

The vehicle's general status can be displayed in
the center display along with the option to
schedule service

3

.

The 

Car Status

 app is started

from the center display's App
view and has four tabs:

3

Certain markets only.

MAINTENANCE AND SERVICE

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593

Messages

 - status messages

Status

 – checking engine oil level and

AdBlue level

4

TPMS

 - tire inflation pressure check

Appointments

 - appointment information

and vehicle information

3

.

Related information

Handling messages saved from the instru-
ment panel (p. 109)

Checking and filling engine oil (p. 601)

Tire pressure monitoring system* (p. 547)

Scheduling service and repairs (p. 593)

Sending vehicle information to the workshop
(p. 594)

Navigating in the center display's views
(p. 117)

Scheduling service and repairs

5

This service offers a convenient way to schedule
service and workshop appoints directly from the
vehicle.

When it is time for service, and in certain cases if
the vehicle requires repairs, a message will be
displayed in the instrument panel and at the top
of the center display. The time for service is
determined by how much time has elapsed, the
number of hours the engine has run, or the dis-
tance driven since the last service.

To use the service

Create a Volvo ID and register it to the vehi-
cle.

To select a Volvo retailer you would like to
contact, go to www.volvocars.com and log in.

To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet

6

.

Book service

Book a service request when desired or when a
message is displayed indicating that service or
repairs are needed.

1. Open the 

Car Status

 app from App view in

the center display.

2. Tap 

Appointments

.

3. Tap 

Request appointment

.

4. Check that your 

Volvo ID

 is correct.

5. Make sure your preferred 

Workshop

 is cor-

rect.

6. In the 

Tap to write information to the

workshop

 field, you can provide details on

what you would like performed during the
visit or other important information to your
workshop.

4

AdBlue Diesel models only.

3

Certain markets only.

5

Certain markets only.

6

There may be a charge for transmitting data over the Internet, depending on your service plan.

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MAINTENANCE AND SERVICE

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594

7. Tap 

Send appointment request

.

> You will receive an appointment sugges-

tion by email within a couple of days

7

.

You will also receive the same message
via email and when you log in to
www.volvocars.com.

On some markets, the message in the
instrument panel indicating that the vehi-
cle requires service will go out once the
appointment request has been sent.

8. Tap 

Cancel request

 if you would like to

cancel your request.

The appointment request contains information
about your vehicle that helps the workshop plan
for your visit.

The retailer will send you a digital appointment
suggestion. Information about your retailer is also
available in the vehicle so that you can contact
your workshop at any time.

Accepting an appointment suggestion

When the vehicle has received an appointment
suggestion, a message will be displayed at the
top of the center display.

1. Tap the message.

2. To accept the suggested appointment, tap

Accept

. Otherwise, tap 

Send new

proposal

 or 

Decline

.

For some markets, the system reminds you when
an appointment time is approaching and the navi-
gation system

8

 can also guide you to the work-

shop at the appointed time.

Related information

Vehicle status (p. 592)

Sending vehicle information to the workshop
(p. 594)

Navigating in the center display's views
(p. 117)

Volvo ID (p. 26)

Internet-connected vehicle* (p. 519)

Sending vehicle information to the
workshop

9

Vehicle-related information can be sent at any
time from the vehicle, e.g. if you schedule a visit
to a workshop and would like to assist your
workshop by providing additional basic informa-
tion. Sending vehicle information is not the same
as scheduling service.

1. Open the 

Car Status

 app from App view in

the center display.

2. Tap 

Appointments

.

3. Tap 

Send vehicle data

.

> A message confirming that vehicle-related

information has been sent will appear at
the top of the center display. You can
cancel data transmission by tapping the
checkbox in the activity indicator.

Information is sent via the vehicle's Inter-
net connection

10

.

7

Timespan may vary depending on market.

8

For vehicles with Sensus Navigation*.

9

Certain markets only.

10

There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE

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Vehicle information can be accessed by any
retailer if they are provided with your vehicle iden-
tification number (VIN

11

).

Vehicle information contents

The most recently saved vehicle-related informa-
tion will be sent (the last time the vehicle was
turned on). This includes information regarding:

service requirements

time since last service was performed

function status

fluid levels

mileage (odometer reading)

Vehicle Identification Number (VIN

11

)

software version

diagnostic information.

Related information

Scheduling service and repairs (p. 593)

Vehicle status (p. 592)

Navigating in the center display's views
(p. 117)

Internet-connected vehicle* (p. 519)

11

Vehicle Identification Number.

MAINTENANCE AND SERVICE

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Hoisting the vehicle

When hoisting the vehicle, it is important to
ensure the jack/vehicle hoist is correctly
engaged in the designated attachment points
under the vehicle.

For vehicles with self-leveling*, pneumatic sus-
pension (if installed) must be turned off before
the vehicle is lifted. Turning off the function in the
center display.

WARNING

If the vehicle is lifted on a garage jack, the

jack must be placed under one of the four lift-

ing points. Make sure that the vehicle is cor-

rectly positioned on the jack and that it can-

not slide off. Make sure the jack plate has a

rubber pad to help keep the vehicle stable

and prevent damage. Always use axle stands

or similar.

NOTE

Volvo recommends only using the jack
intended for your specific vehicle model. If a
jack other than that recommended by Volvo is
used, follow the instructions included with the
equipment.

The vehicle's ordinary jack is only intended to
be used in temporary situations for short peri-
ods of time, such as when changing wheels in
the event of a flat tire. If the vehicle needs to
be lifted more frequently, or for a longer
period of time than for a wheel change, a
garage jack or hoist is recommended. Always
follow the instructions for use provided with
the equipment.

MAINTENANCE AND SERVICE

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The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.

Related information

Removing a wheel (p. 554)

Jack* (p. 553)

Leveling control settings* (p. 444)

MAINTENANCE AND SERVICE

598

Opening and closing the hood

To open the hood, pull the lever in the passen-
ger compartment and then turn the handle under
the hood.

Opening the hood

Pull the lever near the pedals to release the
hood from its fully closed position.

Turn the handle under the front edge of the
hood counterclockwise to release the catch
and lift the hood.

Warning - hood not closed

When the hood is released, a warning
symbol and graphic will be displayed in
the instrument panel and an audible
signal will sound. If the vehicle begins

to roll, the audible signal will be repeated several
times.

NOTE

If the warning symbol is illuminated or an
audible warning signal sounds even though
the hood is securely closed, consult a work-
shop - an authorized Volvo workshop is rec-
ommended.

Closing the hood

1. Press down the hood until it begins to close

under its own weight.

2. When the hood reaches the catch at the

handle in the front edge of the vehicle, press
down on the hood to close it completely.

WARNING

Risk of injury! When closing, make sure that

the hood is completely unobstructed and that

no one can be injured.

WARNING

Make sure the hood locks securely after clos-

ing. It must audibly lock on both sides.

Hood not completely closed. The illustration is generic -
details may vary according to vehicle model.

MAINTENANCE AND SERVICE

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Hood completely closed. The illustration is generic -
details may vary according to vehicle model.

WARNING

Never drive with the hood open!
If there are any indications while driving that

the hood is not completely closed, stop imme-

diately and close it securely.

Related information

Engine compartment overview (p. 600)

Door and seat belt reminders (p. 51)

Climate control system service

Service and repairs on the air conditioning sys-
tem should only be done by an authorized work-
shop.

Troubleshooting and repairs

The air conditioning system contains a fluores-
cent tracer substance. Ultraviolet light is used to
search for leaks in the system.

Volvo recommends contacting an authorized
Volvo workshop.

Vehicles with R134a refrigerant

WARNING

The air conditioning system contains the

refrigerant R134a under pressure. Service

and repairs to the system should only be done

by an authorized workshop.

Related information

Volvo's service program (p. 588)

Replacing a windshield with head-

up display*

Vehicles with a head-up display have a special
type of windshield that meets the requirements
for displaying projected information.

Volvo recommends contacting an authorized
Volvo workshop for assistance replacing the
windshield. The correct type of replacement
windshield must be used in order for the head-up
display to function properly.

Related information

Head-up display* (p. 144)

Cleaning the head-up display* (p. 630)

MAINTENANCE AND SERVICE

600

Engine compartment overview

This overview shows some service-related com-
ponents.

The layout of the engine compartment may vary depend-
ing on model and engine variant.

Coolant expansion tank

Brake fluid reservoir (located on the driver's
side)
Washer fluid filler pipe

12

Fusebox

Air filter

Engine oil filler pipe

WARNING

Bear in mind that the cooling fan (located at

the front of the engine compartment behind

the radiator) may start or continue running

automatically up to about 6 minutes after the

engine is turned off.
Always entrust engine washing to a workshop

– an authorized Volvo workshop is recom-

mended. If the engine is hot, there is a risk of

fire.

WARNING

The ignition system works with extremely high

and dangerous voltages. The vehicle electrical

system should always be in ignition mode 0

when work in being performed in the engine

compartment.
Do not touch any spark plugs or ignition coils

when the vehicle electrical system is in igni-

tion mode II or when the engine is warm.

Related information

Opening and closing the hood (p. 598)

Filling washer fluid (p. 646)

Refilling coolant (p. 603)

Fuses in the engine compartment (p. 619)

Checking and filling engine oil (p. 601)

Ignition modes (p. 416)

Engine oil

For the recommended service intervals and war-
ranties to be applied, an approved engine oil
must be used.

Volvo recommends:

12

Fill the washer fluid at regular intervals, e.g. when refueling.

MAINTENANCE AND SERVICE

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601

If the engine oil is not checked regularly and the
level becomes low, this could cause serious
engine damage.

CAUTION

To satisfy the requirements for the engine's
service intervals, all engines are factory-filled
with a specially adapted synthetic engine oil.
Great care has been put into the choice of oil,
with consideration given to service life, starta-
bility, fuel consumption and environmental
impact.

For the recommended service intervals to
apply, an approved engine oil must be used.
Only use the prescribed oil grade to top off or
change the oil. Otherwise, there is a risk of
the vehicle's service life, startability, fuel con-
sumption and environmental impact being
affected.

Failure to use engine oil of the prescribed
grade and viscosity could cause damage to
engine-related components. Volvo Car Corpo-
ration disclaims warranty liability for such type
of damage.

Volvo recommends entrusting oil changes to
an authorized Volvo workshop.

Volvo uses different systems to warn if the oil
level is too low/high or the oil pressure is low. On
engine variants with an oil pressure sensor, a

warning symbol is displayed in the instrument
panel when oil pressure is low 

. On engine

variants with an oil level sensor, the 

 warn-

ing symbol in the instrument panel and display
messages are used to alert the driver. Some
engine variants have both systems. Contact a
Volvo retailer for more information.

Change the engine oil and oil filter according to
the schedule specified in the Warranty and Main-
tenance Records Information booklet. Oils of a
higher grade than that specified may be used. If
the vehicle is driven in adverse conditions, Volvo
recommends using an oil with a higher grade
than that specified.

Related information

Checking and filling engine oil (p. 601)

Engine oil specifications (p. 656)

Checking and filling engine oil

The engine oil level is monitored by an electronic
oil level sensor.

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MAINTENANCE AND SERVICE

602

Filler pipe

13

.

It may be necessary to top up engine oil between
regularly scheduled services.

No action is necessary with regard to engine oil
level until a message appears in the instrument
panel.

WARNING

If this symbol is shown together

with the message 

Engine oil level

Service required

, visit a workshop

– an authorized Volvo workshop is

recommended. The oil level may be too high.

CAUTION

If this symbol is shown together
with a message about low oil level,
for example 

Engine oil level low

Refill 1 liter

, fill only with the indi-

cated volume, e.g. 1 liter (1 quart).

WARNING

Do not spill oil on the hot exhaust pipes as

this could cause a fire.

Viewing oil level in the center display

The oil level can be viewed using the electronic
oil level gauge in the center display once the
vehicle has been started. The oil level should be
checked regularly.

1. Open the 

Car Status

 app from App view in

the center display.

2. Tap 

Status

 to display the oil level.

Oil level graphic in the center display.

NOTE

The system cannot directly detect changes
when the oil is filled or drained. The vehicle
must have been driven approximately 30 km
(20 miles) and have been stationary
5 minutes on a level surface and with the
engine off before the correct oil level will be
displayed.

13

Engines with an electronic oil level sensor do not have a dipstick.

MAINTENANCE AND SERVICE

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603

NOTE

If the conditions for measuring oil level are
not properly fulfilled (time after engine shut-
down, vehicle inclination, ambient tempera-
ture, etc.) the message 

No value available

will be shown in the center display. This does
not mean that anything is wrong in the vehi-
cle systems.

Related information

Engine oil (p. 600)

Engine oil specifications (p. 656)

Ignition modes (p. 416)

Vehicle status (p. 592)

Refilling coolant

Coolant helps keep the combustion engine at
the right operating temperature. The heat trans-
ferred from the engine to the coolant can be
used to warm the passenger compartment.

When refilling coolant, follow the instructions on
the package. Never fill the cooling system with
only water. The risk of freezing is increased with
too low or too high amounts of coolant.

If there is coolant under the vehicle, smoke from
the cooling system, or if more than 2 liters (about
2 quarts) of coolant has been added to the sys-
tem, there could be something wrong with the
cooling system and starting the vehicle could
damage the engine. Call a tow truck and do not
attempt to start the engine.

WARNING

The coolant may be very hot. Never unscrew

the cap when the coolant is hot. If coolant

must be filled, unscrew the expansion tank

cap slowly to relieve overpressure.

Coolant expansion tank, left-hand drive vehicle.

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MAINTENANCE AND SERVICE

604

Unscrew the cover in the plastic covering.

Unscrew the expansion tank cap and fill
coolant as needed. The level should not
exceed the yellow MAX mark inside the
expansion tank.

Put the components back in place in the reverse
order.

CAUTION

Do not ingest the contents. May cause
damage to organs (kidneys).

Use premixed coolant according to Vol-
vo's recommendations. If concentrated
coolant is used, make sure that the cool-
ant mixture is 50% coolant and 50%
water of acceptable quality.

Do not mix different types of coolant.

To help ensure sufficient corrosion pro-
tection in the system, only use new cool-
ant when replacing larger components in
the cooling system.

Never run the engine unless the cooling
system is properly filled. An improperly
filled cooling system could lead to high
temperatures and cracks in the cylinder
heads.

High levels of chlorine, chlorides and
other salts may cause corrosion in the
cooling system.

Related information

Engine compartment overview (p. 600)

Coolant specifications (p. 657)

Replacing bulbs

The bulbs in the halogen headlights, backup
lights and rear fog light can be changed without
the help of a workshop.

Halogen headlights are not available on all mod-
els and markets. Contact a Volvo retailer for
more information.

LED

14

 bulbs must be replaced by a workshop.

An authorized Volvo workshop is recommended.

NOTE

For information on lights not mentioned in
this article, contact a Volvo dealer or a certi-
fied Volvo service technician.

The bulbs in the halogen headlights can be
changed without the help of a workshop. Before
a bulb can be replaced, the plastic covering over
the headlight must be removed.

If you are experiencing problems with any lights
other than light bulbs, contact a workshop

15

. If

there is a problem with an LED

14

 light, the entire

lamp unit will normally need to be replaced.

WARNING

The vehicle electrical system must be in igni-

tion mode 0 when bulbs are replaced.

MAINTENANCE AND SERVICE

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CAUTION

Never touch the bulb glass with your bare fin-
gers. Grease and oils from your fingers vapor-
ize in the heat and will leave a deposit on the
reflector, which may damage it.

NOTE

If the error message persists after the defec-
tive bulb has been replaced, we recommend a
visit to an authorized Volvo workshop.

NOTE

Exterior lighting such as headlights and tail-
lights may develop temporary condensation
on the inside of the lens. This is normal. All
exterior lighting is designed to resist this.
Condensation is normally vented out of the
lamp housing once the light has been lit for
some period of time.

NOTE

Bulbs for active curve lighting* contain traces
of mercury and should therefore always be
submitted to a certified Volvo service techni-
cian.

Related information

Location of exterior lights (p. 606)

Removing the plastic cover to replace bulbs
(p. 605)

Replacing the low beam headlight bulbs
(p. 607)

Replacing the high beam headlight bulbs
(p. 607)

Replacing daytime running lights/front park-
ing light bulbs (p. 608)

Replacing front turn signal bulbs (p. 609)

Replacing backup lights (p. 610)

Replacing the rear fog light bulb (p. 610)

Bulb specifications (p. 611)

Removing the plastic cover to

replace bulbs

The headlight bulbs can be replaced without the
assistance of a workshop, but before a bulb can
be replaced, the plastic cover over the headlight
needs to be removed.

Release the pins in the plastic cover's four
clips by pressing them down with a screw-
driver or similar object and remove the cover-
ing.

14

LED (Light Emitting Diode)

15

An authorized Volvo workshop is recommended.

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MAINTENANCE AND SERVICE

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606

NOTE

To bear in mind when refitting the covering:

The pin in the clip must be pressed back
completely before the clip is reinstalled in
the covering.

When the covering is reinstalled, the pin
must be pressed in until the end surface
is level with the surface of the clip.

Related information

Replacing bulbs (p. 604)

Replacing the low beam headlight bulbs
(p. 607)

Replacing the high beam headlight bulbs
(p. 607)

Replacing daytime running lights/front park-
ing light bulbs (p. 608)

Replacing front turn signal bulbs (p. 609)

Bulb specifications (p. 611)

Location of exterior lights

The vehicle's exterior lighting consists of several
different bulbs. LED

16

 bulbs must be replaced

by a workshop. An authorized Volvo workshop is
recommended.

Front bulbs (vehicles with halogen
headlights)

Low beams

High beams

Daytime running light/parking light

Turn signal

Front fog light/cornering illumination* (LED)

Rear bulbs

Parking light (LED)

Parking light (LED)

Fog light

Backup light

Turn signal

17

Brake light (LED)

Brake light 

‒ central, high-mounted (LED)

Related information

Replacing bulbs (p. 604)

Bulb specifications (p. 611)

Lighting panel and controls (p. 154)

16

LED (Light Emmitting Diode)

17

Contact a workshop for replacement 

‒ an authorized Volvo workshop is recommended.

 

 

 

 

 

 

 

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