Toyota Raize (2023 year). Manual in english - page 27

436

✽

: If equipped

What to do if... (Troubleshooting)

What to do if... (Troubleshooting)

If you have a problem, check the following before contacting your

Toyota dealer.

The doors cannot be locked, unlocked, opened or closed

You have lost your keys

⚫

If you have lost keys or emergency keys

✽

, new genuine keys or an emer-

gency key

✽

 can be made at your Toyota dealer. (

➞

P. 119)

⚫

If you lose your keys or electronic keys

✽

, the risk of theft is extremely

high, so contact your Toyota dealer immediately. (

➞

P. 120)

The doors cannot be locked and unlocked

⚫

Is the key battery weak or depleted? (

➞

P. 344)

⚫

Vehicles with key-free system
Isn’t the engine switch “ON”?
When locking the doors, turn the engine switch to “OFF”. (

➞

P. 185)

⚫

Vehicles with key-free system
Isn’t the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on

your person.

⚫

Vehicles with key-free system
The feature may not operate properly due to the condition of the radio

wave. (

➞

P. 125)

The rear door cannot be opened

⚫

Isn’t the child-protector lock set?
When the child-protector lock is set, the rear door cannot be opened

from inside the vehicle. 

Open the rear door from outside and then unlock the child-protector

lock. (

➞

P. 135)

437

What to do if... (Troubleshooting)

If you think something is wrong

The engine does not start (vehicles without key-free system)

⚫

Continuously variable transmission vehicles
Is the shift lever in P? (

➞

P. 180)

⚫

Manual transmission vehicles
Did you turn the engine switch while firmly depressing the clutch pedal?

(

➞

P. 180)

⚫

Isn’t the steering wheel locked? (

➞

P. 182)

⚫

Isn’t the battery discharged? (

➞

P. 408)

The engine does not start (vehicles with key-free system)

⚫

Continuously variable transmission vehicles
Did you press the engine switch while firmly depressing the brake

pedal? (

➞

P. 184)

⚫

Manual transmission vehicles
Did you press the engine switch while firmly stepping on the clutch

pedal? (

➞

P. 184)

⚫

Continuously variable transmission vehicles
Is the shift lever in P? (

➞

P. 184)

⚫

Is the key anywhere detectable inside the vehicle? (

➞

P. 122)

⚫

Isn’t the steering wheel locked? (

➞

P. 187)

⚫

Is the key battery weak or depleted?
In this case, the engine can be started in a temporary way. (

➞

P. 406)

⚫

Isn’t the battery discharged? (

➞

P. 408)

438

What to do if... (Troubleshooting)

✽

: If equipped

The shift lever cannot be moved from P even if you depress 

the brake pedal (continuously variable transmission vehicles)

⚫

Is the engine switch “ON”?
If you cannot release the shift lever while depressing the brake pedal

with the engine switch “ON”, refer to 

➞

P. 191.

The steering wheel cannot be turned after the engine is 

stopped

⚫

Vehicles without key-free system
To prevent theft, it will be locked when the key is removed from the

engine switch. (

➞

P. 181)

⚫

Vehicles with key-free system
It is automatically locked to prevent theft of the vehicle. (

➞

P. 187)

The windows do not open or close by operating the power 

window switches

⚫

Isn’t the window lock switch pressed?
If the window lock switch is pressed, the power windows except for the

one at the driver’s seat cannot be operated. (

➞

P. 160)

The engine switch is turned off automatically

(vehicles with key-free system)

⚫

The auto power OFF function will be operated if the vehicle is left “ACC”

or “ON” (the engine is not running) for a period of time. (

➞

P. 186)

A warning light or warning message

✽

 comes on

⚫

If a warning light or warning message comes on, refer to (

➞

P. 379, 387).

439

What to do if... (Troubleshooting)

When a problem has occurred

If you got a flat tire

⚫

Stop the vehicle at a safe place and replace the flat tire with the spare

tire. (

➞

P. 396)

The vehicle has become stuck

⚫

Try the procedure for when the vehicle has become stuck in mud, dirt, or

snow. (

➞

P. 415)