Toyota Camry Hybrid (2020 year). Manual in english - part 8

 

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Toyota Camry Hybrid (2020 year). Manual in english - part 8

 

 

462

6-3. Do-it-yourself maintenance

Remove the light unit.

Attach  a  long  piece  of
packing  tape  to  the  light
unit and fold the excess in
half.
Hold  the  folded  portion
and  pull  it  toward  the  rear
of  the  vehicle  to  remove
the light unit.

Turn the bulb base counterclockwise.

Remove the light bulb.

4

1

2

5

Rear turn signal lights

Rear side marker lights

6

Rear turn signal lights

Rear side marker lights

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463

6-3. Do-it-yourself maintenance

6

Mai
ntenan

ce and care

Install a new light bulb and then install the bulb base to the light
unit by inserting it and turning it clockwise.

Install the light unit.

Align the tabs and push the light
unit toward the front of the vehi-
cle to install it.

Install the 2 bolts.

7

Rear turn signal lights

Rear side marker lights

8

9

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464

6-3. Do-it-yourself maintenance

Install the cover.

Remove the protective tape.

Replacing the following bulbs

If any of the lights listed below has burnt out, have it replaced by
your Toyota dealer.

Headlights

Daytime running lights

Parking lights (LED type)

Front turn signal lights (LED type)

Front side marker lights (LED type)

Side turn signal lights (if equipped)

Tail lights

Rear side marker lights (LED type)

Stoplights

Rear turn signal lights (LED type)

Back-up lights (LED type)

High mounted stoplight

License plate lights

LED light bulbs

The lights other than the front turn signal/parking lights (bulb type), front side
marker  lights  (bulb  type),  back-up  lights  (bulb  type),  rear  turn  signal  lights
(bulb  type)  and  rear  side  marker  lights  (bulb  type)  consist  of  a  number  of
LEDs. If any of the LEDs burn out, take your vehicle to your Toyota dealer to
have the light replaced.

Condensation build-up on the inside of the lens

Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction.
Contact your Toyota dealer for more information in the following situations:

Large drops of water have built up on the inside of the lens.

Water has built up inside the headlight.

10

11

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465

6-3. Do-it-yourself maintenance

6

Mai
ntenan

ce and care

WARNING

Replacing light bulbs

Turn  off  the  lights.  Do  not  attempt  to  replace  the  bulb  immediately  after
turning off the lights. 
The bulbs become very hot and may cause burns.

Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clean dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.

Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.

To prevent damage or fire 

Make sure bulbs are fully seated and locked.

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466

6-3. Do-it-yourself maintenance

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468

7-1. Essential information

Press the switch.

All the turn signal lights will flash.
To  turn  them  off,  press  the  switch
once again.

Emergency flashers

If the emergency flashers are used for a long time while the hybrid sys-

tem is not operating (while the “READY” indicator is not illuminated), the

12-volt battery may discharge.

If any of the SRS airbags deploy (inflate) or in the event of a strong rear

impact, the emergency flashers will turn on automatically.

The  emergency  flashers  will  turn  off  automatically  after  operating  for

approximately 20 minutes. To manually turn the emergency flashers off,

press the switch twice.

(The  emergency  flashers  may  not  turn  on  automatically  depending  on

the force of the impact and conditions of the collision.)

Emergency flashers

The emergency flashers are used to warn other drivers when the
vehicle has to be stopped on the road due to a breakdown, etc.

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469

7-1. Essential information

7

W

hen
 troub

le arises

Steadily step on the brake pedal with both feet and firmly depress it.

Do  not  pump  the  brake  pedal  repeatedly  as  this  will  increase  the  effort
required to slow the vehicle.

Shift the shift lever to N.

If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.

If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To  stop  the  hybrid  system,
press  and  hold  the  power
switch  for  2  consecutive  sec-
onds or more, or press it briefly
3 times or more in succession.

Stop the vehicle in a safe place by the road.

If your vehicle has to be stopped in an 

emergency

Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:

1

2

3

4

3

Press and hold for 2 seconds or 
more, or press briefly 3 times or more

4

WARNING

If the hybrid system has to be turned off while driving

Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.

5

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470

7-1. Essential information

Remove the seat belt first.

If the door can be opened, open the door and exit the vehicle.

If  the  door  cannot  be  opened,  open  the  window  using  the  power
window switch and exit the vehicle through the window.

If  the  window  cannot  be  opened  using  the  power  window  switch,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicle, and then open the door and exit the
vehicle.

If the vehicle is trapped in rising water

In the event the vehicle is submerged in water, remain calm and
perform the following.

WARNING

Using an emergency hammer

*

 for emergency escape

The front side windows and rear side windows, as well as the rear window
can be shattered with an emergency hammer

*

 used for emergency escape. 

However,  an  emergency  hammer

*

  cannot  shatter  the  windshield  as  it  is

laminated glass.

*

: Contact your Toyota dealer or aftermarket accessory manufacturer for fur-

ther information about an emergency hammer.

Escaping the vehicle from the window

There are cases where escaping the vehicle from the window is not possi-
ble due to seating position, passenger body type, etc. 
When  using  an  emergency  hammer,  consider  your  seat  location  and  the
size  of  the  window  opening  to  ensure  that  the  opening  is  accessible  and
large enough to escape.

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471

7

W

hen
 troub

le arises

7-2. Steps to take in an emergency

The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.

A  warning  message  for  the  hybrid  system  is  shown  on  the  multi-
information display and the vehicle does not move.

The vehicle makes an abnormal sound.

Do not tow with a sling-type truck
to prevent body damage.

If your vehicle needs to be towed

If  towing  is  necessary,  we  recommend  having  your  vehicle
towed  by  your  Toyota  dealer  or  a  commercial  towing  service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.

Situations when it is necessary to contact dealers before towing

Towing with a sling-type truck

Towing with a wheel-lift type truck

From the front

From the rear

Release the parking brake.

Use  a  towing  dolly  under  the
front wheels.

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472

7-2. Steps to take in an emergency

If your vehicle is transported by a
flatbed  truck,  it  should  be  tied
down at the locations shown in the
illustration.

Covers are installed to the tie-down
holes.
After  transporting  the  vehicle,
make sure to reinstall the covers to
the holes.

If  you  use  chains  or  cables  to  tie
down  your  vehicle,  the  angles
shaded in black must be 45

.

Do  not  overly  tighten  the  tie
downs or the vehicle may be dam-
aged.

Using a flatbed truck

Front

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473

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

WARNING

Observe the following precautions.
Failure to do so may result in death or serious injury.

When towing the vehicle

NOTICE

To prevent damage to the vehicle when towing using a wheel-lift type
truck

Do  not  tow  the  vehicle  from  the  rear  when  the  power  switch  is  off. The
steering  lock  mechanism  is  not  strong  enough  to  hold  the  front  wheels
straight.

When raising the vehicle, ensure adequate ground clearance for towing at
the  opposite  end  of  the  raised  vehicle.  Without  adequate  clearance,  the
vehicle could be damaged while being towed.

To prevent damage to the vehicle when towing with a sling-type truck

Do not tow with a sling-type truck, either from the front or rear.

Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised  off  the  ground.  If  the  vehicle  is
towed  with  the  front  wheels  contacting
the  ground,  the  drivetrain  and  related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause  a  fire  to  occur  depending  on  the
nature of the damage or malfunction.

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474

7-2. Steps to take in an emergency

Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)

Flat-looking tires or uneven tire wear

Engine coolant temperature gauge needle continually points higher
than normal

Changes in exhaust sound

Excessive tire squeal when cornering

Strange noises related to the suspension system

Pinging or other noises related to the hybrid system

Engine missing, stumbling or running roughly

Appreciable loss of power

Vehicle pulls heavily to one side when braking

Vehicle pulls heavily to one side when driving on a level road

Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor

If you think something is wrong

If you notice any of the following symptoms, your vehicle proba-
bly  needs  adjustment  or  repair.  Contact  your  Toyota  dealer  as
soon as possible.

Visible symptoms

Audible symptoms

Operational symptoms

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475

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

If a warning light turns on or a warning 

buzzer sounds

Calmly perform the following actions if any of the warning lights
comes  on  or  flashes.  If  a  light  comes  on  or  flashes,  but  then
goes off, this does not necessarily indicate a malfunction in the
system.  However,  if  this  continues  to  occur,  have  the  vehicle
inspected by your Toyota dealer.

Warning light and warning buzzer list

Warning light

Warning light/Details/Actions

(U.S.A.)

(Red)

(Canada)

Brake system warning light

Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning

Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.

(Yellow)

Brake system warning light

Indicates a malfunction in:
• The regenerative braking system;
• The electronically controlled brake system; or
• The electric parking brake

Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

(U.S.A.)

(Canada)

Malfunction indicator lamp

Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system

Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

SRS warning light

Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system

Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

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476

7-2. Steps to take in an emergency

(U.S.A.)

(Canada)

ABS warning light

Indicates a malfunction in:
• The ABS; or
• The brake assist system

Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

(Flashes)

(U.S.A.)

(Flashes)

(Canada)

Parking brake indicator (warning buzzer)

*

1

It is possible that the parking brake is not fully engaged or
released

Operate the parking brake once again. 

This  light  comes  on  when  the  parking  brake  is  not
released. If the light turns off after the parking brake is fully
released, the system is operating normally.

(Flashes)

Brake hold operated indicator

Indicates a malfunction in the brake hold system

Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

(Red/yellow)

Electric  power  steering  system  warning  light  (warning
buzzer)

Indicates a malfunction in the EPS (Electric Power Steer-
ing) system

Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

(Yellow)

LDA (Lane Departure Alert) indicator

Indicates a malfunction in the LDA

When  “LDA  Unavailable”  is  displayed  on  the  multi-
information  display,  turn  the  LDA  system  off,  drive
the  vehicle  for  a  short  time,  and  then  turn  the  LDA
system back on. (

P. 268) 

When a message other than above is displayed, fol-
low the instructions displayed in the message.

Warning light

Warning light/Details/Actions

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477

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

(Flashes or 

illuminates)

PCS warning light

Indicates a malfunction in the PCS (Pre-Collision System)
or  that  the  system  is  temporarily  unavailable  due  to  the
vehicle  being  extremely  hot/cold,  or  dirt  around  a  front
sensor, etc. (

P. 262, 485)

Follow  the  instructions  displayed  on  the  multi-infor-
mation display. (

P. 262, 485)

If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.

P. 263

(if equipped)

(Flashes)

ICS OFF indicator

When a buzzer sounds:
Indicates a malfunction in the Intelligent Clearance Sonar
system 

Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.

Clear the dirt, etc.

Slip indicator

Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system
• The ABS; or
• The hill-start assist control system
The light will flash when the ABS, VSC or TRAC system is
operating.

Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

Warning light

Warning light/Details/Actions

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478

7-2. Steps to take in an emergency

Low fuel level warning light

Indicates that remaining fuel is approximately 1.8 gal. (6.7
L, 1.5 Imp. gal.) or less

Refuel the vehicle.

Driver’s  and  front  passenger’s  seat  belt  reminder  light
(warning buzzer)

*

2

Warns  the  driver  and/or  front  passenger  to  fasten  their
seat belts

Fasten the seat belt.
If  the  front  passenger’s  seat  is  occupied,  the  front
passenger’s  seat  belt  also  needs  to  be  fastened  to
make the warning light (warning buzzer) turn off.

(Type A)

(Type B)

Rear  passengers’  seat  belt  reminder  lights  (warning
buzzer)

*

2

Warns the rear passengers to fasten their seat belts.

Fasten the seat belt.

Master warning light

A  buzzer  sounds  and  the  warning  light  comes  on  and
flashes  to  indicate  that  the  master  warning  system  has
detected a malfunction.

P. 485

Tire pressure warning light

Indicates the following:

• Low tire pressure due to flat tire;

• Low tire pressure due to natural causes; or

• The tire pressure warning system is malfunctioning

Immediately stop the vehicle in a safe place.

Handling method (

P. 481)

Warning light

Warning light/Details/Actions

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479

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

*

1

: Parking brake engaged warning buzzer:

A buzzer will sound if the vehicle is driven at a speed of approximately 3
mph (5 km/h) or more.

*

2

: Driver’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds. If the seat belt is still unfastened, the buzzer sounds
intermittently for a certain period of time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The  front  passenger’s  seat  belt  warning  buzzer  sounds  to  alert  the  front
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
Rear passengers’ seat belt warning buzzer:
The  rear  passengers’  seat  belt  warning  buzzer  sounds  to  alert  the  rear
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened,  the  buzzer sounds  intermittently for  a  certain period  of time,  after
the seat belt is fastened and unfastened and the vehicle reaches a certain
speed.

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480

7-2. Steps to take in an emergency

SRS warning light

This warning light system monitors the airbag sensor assembly, front impact
sensors,  side  impact  sensors  (front  door),  side  impact  sensors  (front),  side
impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle
switch,  front  passenger  occupant  classification  system  (ECU  and  sensors),
“AIRBAG ON” indicator light, “AIRBAG OFF” indicator light, seat belt preten-
sioners, airbags, interconnecting wiring and power sources. (

P. 36) 

Front  passenger  detection  sensor,  seat  belt  reminder  and  warning
buzzer

If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.

If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.

If the malfunction indicator lamp comes on while driving

First check the following:

Is the fuel tank empty?
If it is, fill the fuel tank immediately.

Is the fuel tank cap loose?
If it is, tighten it securely.

The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.

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481

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

When the tire pressure warning light comes on

Inspect the tires to check if a tire is punctured.
If a tire is punctured: 

P. 491

If none of the tires are punctured:

Turn the power switch off then turn it to ON mode. Check if the tire pres-

sure warning light comes on or blinks.

If the tire pressure warning light comes on
After  the  temperature  of  the  tires  has  lowered  sufficiently,  check  the

inflation pressure of each tire and adjust them to the specified level.
If  the  warning  light  does  not  turn  off  even  after  several  minutes  have

elapsed, check that the inflation pressure of each tire is at the specified

level and perform initialization. (

P. 424)

If the warning light does not turn off several minutes after the initialization

has  been  performed,  have  the  vehicle  inspected  by  your Toyota  dealer

immediately.

If the tire pressure warning light blinks for 1 minute then stays on

There  may  be  a  malfunction  in  the  tire  pressure  warning  system.  Have

the vehicle inspected by your Toyota dealer immediately.

The tire pressure warning light may come on due to natural causes

The tire pressure warning light may come on due to natural causes such

as  natural  air  leaks  and  tire  inflation  pressure  changes  caused  by  tem-

perature. In this case, adjusting the tire inflation pressure will turn off the

warning light (after a few minutes).

When a tire is replaced with a spare tire

The compact spare tire is not equipped with a tire pressure warning valve

and transmitter. If a tire goes flat, the tire pressure warning light will not

turn  off  even  though  the  flat  tire  has  been  replaced  with  the  spare  tire.

Replace the spare tire with the repaired tire and adjust the tire inflation

pressure. The tire pressure warning light will go off after a few minutes.

Conditions  that  the  tire  pressure  warning  system may  not function
properly

P. 430

Electric power steering system warning light (warning buzzer)

When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily  drops,  the  electric  power  steering  system  warning  light  may  come  on
and the warning buzzer may sound.

Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or an
audio sound.

1

2

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482

7-2. Steps to take in an emergency

WARNING

If both the ABS and the brake system warning lights remain on

Stop  your  vehicle  in  a  safe  place  immediately  and  contact  your  Toyota
dealer. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.

When the electric power steering system warning light comes on

When  the  light  comes  on  yellow,  the  assist  to  the  power  steering  is
restricted. When the light comes on red, the assist to the power steering is
lost  and  handling  operations  of  the  steering  wheel  become  extremely
heavy.
If  the  steering  wheel  becomes  heavier  than  usual  when  operating,  hold
firmly and operate using more force than usual.

If the tire pressure warning light comes on

Be  sure  to  observe  the  following  precautions.  Failure  to  do  so  could

cause a loss of vehicle control and result in death or serious injury.

Stop your vehicle in a safe place as soon as possible. Adjust the tire

inflation pressure immediately.

If the tire pressure warning light comes on even after tire inflation pres-

sure adjustment, it is probable that you have a flat tire. Check the tires.

If  a  tire  is  flat,  change  it  with  the  spare  tire  and  have  the  flat  tire

repaired by the nearest Toyota dealer.

Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,

you could lose control of the steering wheel or the brakes.

If a blowout or sudden air leakage should occur

The tire pressure warning system may not activate immediately.

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483

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

WARNING

Maintenance of the tires

Each tire, including the spare (if provided), should be checked monthly

when  cold  and  inflated  to  the  inflation  pressure  recommended  by  the

vehicle  manufacturer  on  the  vehicle  placard  or  tire  inflation  pressure

label (tire and load information label). (If your vehicle has tires of a dif-

ferent size than the size indicated on the vehicle placard or tire inflation

pressure  label  [tire  and  load  information  label],  you  should  determine

the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire

pressure monitoring system (TPMS-tire pressure warning system) that

illuminates a low tire pressure telltale (tire pressure warning light) when

one  or  more  of  your  tires  is  significantly  under-inflated.  Accordingly,

when  the  low  tire  pressure  telltale  (tire  pressure  warning  light)  illumi-

nates, you should stop and check your tires as soon as possible, and

inflate  them  to  the  proper  pressure.  Driving  on  a  significantly  under-

inflated  tire  causes  the  tire  to  overheat  and  can  lead  to  tire  failure.

Under-inflation also reduces fuel efficiency and tire tread life, and may

affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-

stitute for proper tire maintenance, and it is the driver’s responsibility to

maintain  correct  tire  pressure,  even  if  under-inflation  has  not  reached

the level to trigger illumination of the TPMS low tire pressure telltale (tire

pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-

ing  system)  malfunction  indicator  to  indicate  when  the  system  is  not

operating properly. The TPMS (tire pressure warning system) malfunc-

tion indicator is combined with the low tire pressure telltale (tire pressure

warning light). When the system detects a malfunction, the telltale will

flash for approximately one minute and then remain continuously illumi-

nated. This sequence will continue upon  subsequent vehicle  start-ups

as long as the malfunction exists. When the malfunction indicator is illu-

minated, the system may not be able to detect or signal low tire pres-

sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-

ety of reasons, including the installation of replacement or alternate tires

or wheels on the vehicle that prevent the TPMS (tire pressure warning

system)  from  functioning  properly. Always  check  the TPMS  (tire  pres-

sure  warning  system)  malfunction  telltale  after  replacing  one  or  more

tires or wheels on your vehicle to ensure that the replacement or alter-

nate tires and wheels allow the TPMS (tire pressure warning system) to

continue to function properly.

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484

7-2. Steps to take in an emergency

NOTICE

To ensure the tire pressure warning system operates properly

Do  not  install  tires  with  different  specifications  or  makers,  as  the  tire

pressure warning system may not operate properly.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

485

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Master warning light

The master warning light also comes on or flashes in order to indicate that
a message is currently being displayed on the multi-information display.

Multi-information display
Handling method

Follow the instructions of the message on the multi-information display.

If any of the warning messages are shown again after the appropriate
actions have been performed, contact your Toyota dealer.

If a warning message is displayed

The  multi-information  display  shows  warnings  of  system  mal-
functions, incorrectly performed operations, and messages that
indicate  a  need  for  maintenance.  When  a  message  is  shown,
perform the correction procedure appropriate to the message.

4.2-inch display

7-inch display

1

2

3

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486

7-2. Steps to take in an emergency

The warning lights and warning buzzers operate as follows depending
on the content of the message. If a message indicates the need for
inspection  by  a  dealer,  have  the  vehicle  inspected  by  your  Toyota
dealer immediately.

The  operation  of  the  warning  lights  and  warning  buzzers  may  differ
from  those  stated.  In  this  case,  perform  the  correction  procedure
according to the displayed message.

*

: A buzzer sounds the first time a message is shown on the multi-informa-

tion display.

Messages and warnings

System 

warning 

light

Warning buzzer

*

Warning

Comes 

on

Sounds

Indicates  an  important  situation,
such as when a system related to
driving  is  malfunctioning  or  that
danger may result if the correction
procedure is not performed

Comes 

on or 

flashes

Sounds

Indicates  an  important  situation,
such as when the systems shown
on  the  multi-information  display
may be malfunctioning

Flashes

Sounds

Indicates  a  situation,  such  as
when  damage  to  the  vehicle  or
danger may result

Comes 

on

Does not sound

Indicates a condition, such as mal-
function  of  electrical  components,
their  condition,  or  indicates  the
need for maintenance

Flashes

Does not sound

Indicates  a  situation,  such  as
when an  operation  has been  per-
formed  incorrectly,  or  indicates
how  to  perform  an  operation  cor-
rectly

-------------------------------------------------------------------------------------------------------------------------------------------------------------

487

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Warning messages

The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.

System warning lights

The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.

Malfunction in the ABS 
The ABS warning light comes on. (

P. 476)

Malfunction in the brake system
The brake system warning light (yellow) comes on. (

P. 475)

Malfunction in the tire pressure warning system 
The tire pressure warning light comes on. (

P. 478)

Remaining fuel level is low 
The low fuel level warning light comes on. (

P. 478)

If a message instructing to refer to the Owner’s Manual is displayed

If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Toyota dealer.
Continuing to drive the vehicle may be dangerous.
• “Low Braking Power Stop in a Safe Place See Owner’s Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner’s Man-

ual”

If the following message is shown, there may be a malfunction.
Immediately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”

If “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
displayed, follow the instructions accordingly. (

P. 514)

If  “Maintenance  Required  for Traction  Battery  Cooling  Parts  See  Owner’s
Manual” is displayed, follow the instructions accordingly. (

P. 488)

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488

7-2. Steps to take in an emergency

If “Hybrid System Overheated Output Power Reduced” is shown

This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Handling method: 

P. 514

If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown

The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.

If the air intake vent or filter is dirty, refer to P. 444 for cleaning the air intake
vent and filter.

If the message is being displayed and the air intake vent and filter are not
dirty, have the vehicle inspected at your Toyota dealer.

If  “Traction  Battery  Needs  to  be  Protected  Refrain  From  the  Use  of  N
Position” is shown

This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped.

If  “Traction  Battery  Needs  to  be  Protected  Shift  into  P  to  Restart”  is
shown

This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a cer-
tain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.

If “Shift to P Before Exiting Vehicle” is shown

Message  is  displayed  when  the  driver’s  door  is  opened  without  turning  the
power switch off with the shift lever in any position other than P.
Shift the shift lever to P.

If “Shift Is in N Release Accelerator Before Shifting” is shown

Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N. Release the accelerator pedal and shift the shift lever to
D or R.

If “Press Brake When Vehicle Is Stopped Hybrid System May Overheat”
is shown

Message is  displayed when the accelerator pedal is  depressed to maintain
the vehicle position when stopped on a upward slope, etc.
If this continues, the hybrid system may overheat.
Release the accelerator pedal and depress the brake pedal.

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489

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

If “Auto Power Off to Conserve Battery” is displayed

This message is displayed when the power was cut off due to the automatic
power off function.
The next time the hybrid system is started, increase the engine speed slightly
and maintain it at that speed for approximately 5 minutes to recharge the 12-
volt battery.

If “A New Key has been Registered Contact Your Dealer for Details” is
displayed

This message will be displayed each time the driver’s door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electronic key regis-
tered,  ask  your Toyota  dealer  to  check  if  an  unknown  electronic  key  (other
than those in your possession) has been registered.

When “Headlight System Malfunction Visit Your Dealer” is displayed

The following systems may be malfunctioning. Have the vehicle inspected by
your Toyota dealer immediately.

The LED headlight system

The automatic headlight leveling system (if equipped)

Automatic High Beam

AFS (Adaptive Front-lighting System) (if equipped)

“Front Camera Unavailable” or “Front Camera Vision Blocked Clean and
Demist Windshield” is displayed

The  following  systems  may  be  suspended  until  the  problem  shown  in  the
message is resolved. (

P. 262, 475)

PCS (Pre-Collision System)

LDA (Lane Departure Alert with steering control)

Dynamic radar cruise control with full-speed range

Automatic High Beam

If “Maintenance Required Soon” is displayed

Indicates that all maintenance according to the driven distance on the mainte-
nance schedule

*

 should be performed soon.

Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message after the main-
tenance is performed. (

P. 399)

*

: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual

Supplement” for the maintenance interval applicable to your vehicle.

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490

7-2. Steps to take in an emergency

If “Maintenance Required Visit Your Dealer” is displayed

Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule

*

.

Comes on approximately 5000 miles (8000 km) after the message has been
reset.
(The indicator will not work properly unless the message has been reset.)
Perform  the  necessary  maintenance.  Please  reset  the  message  after  the
maintenance is performed. (

P. 399)

*

: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual

Supplement” for the maintenance interval applicable to your vehicle.

If “Engine Oil Level Low Add or Replace” is displayed

The engine oil level may be low. Check the level of the engine oil, and add
engine  oil  if  necessary.  This  message  may  be  displayed  if  the  vehicle  is
stopped on a slope. Move the vehicle to a level surface and check if the mes-
sage disappears.

Warning buzzer

P. 481

NOTICE

It “High Power Consumption Power to Climate Temporarily Limited” is
frequently shown

There is a possible malfunction relating to the charging system or the 12-
volt battery may be deteriorating. Have the vehicle inspected by your Toyota
dealer.

If “Have Traction Battery Inspected” is shown (AXVH70 model

*

)

The  hybrid  battery  (traction  battery)  is  scheduled  to  be  inspected  or
replaced. Have the vehicle inspected by your Toyota dealer immediately.

Continuing to drive the vehicle without having the hybrid battery (traction
battery) inspected will cause the hybrid system not to start.

If  the  hybrid  system  does  not  start,  contact  your  Toyota  dealer  immedi-
ately.

*

: The model code is indicated on the Certification Label. (

P. 523)

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491

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Stop the vehicle in a safe place on a hard, flat surface.

Set the parking brake.

Shift the shift lever to P.

Stop the hybrid system.

Turn on the emergency flashers. (

P. 468)

If you have a flat tire

Your  vehicle  is  equipped  with  a  spare  tire.  The  flat  tire  can  be
replaced with the spare tire.
For details about tires: 

P. 422

WARNING

If you have a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair, which could result in an accident.

Before jacking up the vehicle

Location of the spare tire, jack and tools

Luggage floor cover
Wheel nut wrench
Jack

Spare tire
Jack handle

1

2

3

4

5

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492

7-2. Steps to take in an emergency

WARNING

Using the tire jack

Observe the following precautions. 

Improper use of the tire jack may cause the vehicle to suddenly fall off

the jack, leading to death or serious injury.

Do not use the tire jack for any purpose other than replacing tires or

installing and removing tire chains.

Only use the tire jack that comes with this vehicle for replacing a flat

tire. 

Do  not  use  it  on  other  vehicles,  and  do  not  use  other  tire  jacks  for

replacing tires on this vehicle.

Put the jack properly in its jack point.

Do not put any part of your body under the vehicle while it is supported

by the jack.

Do not start the hybrid system or drive the vehicle while the vehicle is

supported by the jack.

Do not raise the vehicle while someone is inside.

When raising the vehicle, do not put an object on or under the jack.

Do  not  raise  the  vehicle  to  a  height  greater  than  that  required  to

replace the tire.

Use a jack stand if it is necessary to get under the vehicle.

When  lowering  the  vehicle,  make  sure  that  there  is  no-one  near  the

vehicle. If there are people nearby, warn them vocally before lowering.

NOTICE

To prevent damage to the vehicle when using a jack

When  jacking  up  the  rear  of  the  vehi-

cle, make sure not to position the jack

under the bracket shown in the illustra-

tion  near  the  rear  jack  point,  as  the

vehicle body may be damaged.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

493

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Lift up the hook of the luggage
floor cover on the trunk floor.

Secure the luggage floor cover
using the hook provided.

Remove the jack.

Lift up the hook of the luggage
floor cover on the trunk floor.

Taking out the jack

1

2

3

Taking out the spare tire

1

-------------------------------------------------------------------------------------------------------------------------------------------------------------

494

7-2. Steps to take in an emergency

Secure the luggage floor cover
using the hook provided.

Remove the tool tray.

Loosen the center fastener that
secures the spare tire.

When  taking  out  or  stowing  the

spare  tire,  make  sure  to  firmly

hold opposite end of the tire.

2

3

4

WARNING

When storing the spare tire

Be careful not to catch fingers or other body parts between the spare

tire and the body of the vehicle.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

495

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Chock the tires.

For  vehicles  with  steel  wheels,
remove  the  wheel  ornament
using the wrench.

To  protect  the  wheel  ornament,

place  a  rag  between  the  wrench

and  the  wheel  ornament,  as

shown in the illustration.

Slightly  loosen  the  wheel  nuts
(one turn).

Replacing a flat tire

1

Flat tire

Wheel chock positions

Front

Left-hand side

Behind the rear right-hand side tire

Right-hand side

Behind the rear left-hand side tire

Rear

Left-hand side

In front of the front right-hand side tire

Right-hand side

In front of the front left-hand side tire

2

3

-------------------------------------------------------------------------------------------------------------------------------------------------------------

496

7-2. Steps to take in an emergency

Turn the tire jack portion “A” by
hand until the notch of the jack
is in contact with the jack point.

To prevent damage to the vehicle

when using the jack, position the

jack in the correct location. 

(

P. 492)

The jack point guides are located

under  the  rocker  panel.  They

indicate the jack point positions.

Assemble the jack handle.

Raise the vehicle until the tire is
slightly raised off the ground.

Remove all the wheel nuts and
the tire.

When  resting  the  tire  on  the

ground, place the tire so that the

wheel  design  faces  up  to  avoid

scratching the wheel surface.

4

5

6

7

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497

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

WARNING

Replacing a flat tire

Do not touch the disc wheels or the area around the brakes immedi-

ately after the vehicle has been driven.

After the vehicle has been driven the disc wheels and the area around

the brakes will be extremely hot. Touching these areas with hands, feet

or other body parts while changing a tire, etc. may result in burns.

Failure  to  follow  these  precautions  could  cause  the  wheel  nuts  to

loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103

N•m, 10.5 kgf•m) as soon as possible after changing wheels.

• Do not attach a heavily damaged wheel ornament, as it may fly off

the wheel while the vehicle is moving.

• When installing a tire, only use wheel nuts that have been specifi-

cally designed for that wheel.

• If  there  are  any  cracks  or  deformations  in  the  bolt  screws,  nut

threads  or  bolt  holes  of  the  wheel,  have  the  vehicle  inspected  by

your Toyota dealer.

• When  installing  the  wheel  nuts,  be  sure  to  install  them  with  the

tapered ends facing inward. (

P. 441)

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498

7-2. Steps to take in an emergency

Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.

If  foreign  matter  is  on  the  wheel

contact  surface,  the  wheel  nuts

may loosen while the vehicle is in

motion,  causing  the  tire  to  come

off.

Install  the  tire  and  loosely  tighten  each  wheel  nut  by  hand  by
approximately the same amount.
When  replacing  a  steel  wheel
with  a  steel  wheel,  tighten  the
wheel  nuts  until  the  tapered
portion  comes  into  loose  con-
tact with the disc wheel seat.

When  replacing  an  aluminum
wheel  with  a  steel  wheel,
tighten the wheel nuts until the
tapered  portion  comes  into
loose  contact  with  the  disc
wheel seat.

Lower the vehicle.

Installing the spare tire

1

2

Tapered portion

Disc wheel 

seat

Tapered portion

Disc wheel 

seat

3

-------------------------------------------------------------------------------------------------------------------------------------------------------------

499

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Firmly  tighten  each  wheel  nut
two  or  three  times  in  the  order
shown in the illustration.

Tightening torque:

76 ft•lbf (103 N•m, 10.5 kgf•m)

Stow the flat tire, tire jack and all tools.

The compact spare tire

The  compact  spare  tire  is  identified  by  the  label  “TEMPORARY  USE

ONLY” on the tire sidewall.

Use the compact spare tire temporarily, and only in an emergency.

Make sure to check the tire inflation pressure of the compact spare tire. 

(

P. 528)

When using the compact spare tire

As  the  compact  spare  tire  is  not  equipped  with  a  tire  pressure  warning

valve and transmitter, low inflation pressure of the spare tire will not be

indicated  by  the  tire  pressure  warning  system. Also,  if  you  replace  the

compact spare tire after the tire pressure warning light comes on, the light

remains on.

When the compact spare tire is equipped

When driving with the compact spare tire installed, the vehicle height will

be different than when driving with standard tires.

If you have a flat front tire on a road covered with snow or ice (vehi-

cles with 16 or 17-inch wheels)

Install  the  compact  spare  tire  on  one  of  the  rear  wheels  of  the  vehicle.

Perform the following steps and fit tire chains to the front tires:

Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-

cle.
Fit tire chains to the front tires.

4

5

1

2

3

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500

7-2. Steps to take in an emergency

WARNING

When using the compact spare tire

Remember  that  the  compact  spare  tire  provided  is  specifically

designed for use with your vehicle. Do not use your compact spare tire

on another vehicle.

Do not use more than one compact spare tires simultaneously.

Replace the compact spare tire with a standard tire as soon as possi-

ble.

Avoid sudden acceleration, abrupt steering, sudden braking and shift-

ing operations that cause sudden engine braking.

When the compact spare tire is attached

The vehicle speed may not be correctly detected, and the following sys-

tems may not operate correctly:

*

:

If equipped

Speed limit when using the compact spare tire

Do not drive at speeds in excess of 50 mph (80 km/h) when a compact

spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-

ure to observe this precaution may lead to an accident causing death or

serious injury.

After using the tools and jack

Before driving, make sure all the tools and jack are securely in place in

their storage location to reduce the possibility of personal injury during a

collision or sudden braking.

• ABS & Brake assist

• VSC

• TRAC

• EPS

• Automatic High Beam

AFS  (Adaptive  Front-lighting

System)

*

• Dynamic  radar  cruise  control

with full-speed range

• LDA (Lane Departure Alert with

steering control)

• PCS (Pre-Collision System)

• Tire pressure warning system

• BSM (Blind Spot Monitor)

*

• Intuitive parking assist

*

• Intelligent  Clearance  Sonar

(ICS)

*

• Rear view monitor system

*

• Toyota parking assist monitor

*

• Panoramic view monitor

*

• Navigation system

*

-------------------------------------------------------------------------------------------------------------------------------------------------------------

501

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

NOTICE

Be  careful  when  driving  over  bumps  with  the  compact  spare  tire

installed on the vehicle.

The  vehicle  becomes  lower  when  driving  with  the  compact  spare  tire

compared to when driving with standard tires. Be careful when driving

over uneven road surfaces.

Driving with tire chains and the compact spare tire

Do not fit tire chains to the compact spare tire.

Tire chains may damage the vehicle body and adversely affect driving

performance.

When replacing the tires

When removing or fitting the wheels, tires or the tire pressure warning

valve  and  transmitter,  contact  your  Toyota  dealer  as  the  tire  pressure

warning valve and transmitter may be damaged if not handled correctly.

To avoid damage to the tire pressure warning valve and transmit-

ters

When  a  tire  is  repaired  with  liquid  sealants,  the  tire  pressure  warning

valve  and  transmitter  may  not  operate  properly.  If  a  liquid  sealant  is

used, contact your Toyota dealer or other qualified service shop as soon

as possible. Make sure to replace the tire pressure warning valve and

transmitter when replacing the tire. (

P. 424)

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502

7-2. Steps to take in an emergency

One of the following may be the cause of the problem:

The electronic key may not be functioning properly. (

P. 505)

There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.

There may be a malfunction in the immobilizer system. 
(

P. 90)

There may be a malfunction in the steering lock system.

The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (

P. 503)

AXVH70 model

*

 only: The temperature of the hybrid battery (traction

battery) may be extremely low (below approximately -22°F [-30°C]). 
(

P. 85, 211)

*

:The model code is indicated on the Certification Label. (

P. 523)

One of the following may be the cause of the problem:

The 12-volt battery may be discharged. (

P. 507)

The 12-volt battery terminal connections may be loose or corroded.
(

P. 418)

If the hybrid system will not start

Reasons for the hybrid system not starting vary depending on
the  situation.  Check  the  following  and  perform  the  appropriate
procedure:

The hybrid system will not start even though the correct starting
procedure is being followed. (

P. 208)

The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

503

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

One of the following may be the cause of the problem:

The 12-volt battery may be discharged. (

P. 507)

One or both of the 12-volt battery terminals may be disconnected.
(

P. 418)

Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.

When  the  hybrid  system  does  not  start,  the  following  steps  can  be
used  as  an  interim  measure  to  start  the  hybrid  system  if  the  power
switch is functioning normally.
Do not use this starting procedure except in case of emergency.

Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press  and  hold  the  power  switch  for  about  15  seconds  while
depressing the brake pedal firmly.

Even if the hybrid system can be started using the above steps, the
system  may  be  malfunctioning.  Have  the  vehicle  inspected  by  your
Toyota dealer.

The  interior  lights  and  headlights  do  not  turn  on,  or  the  horn
does not sound.

Emergency start function

1

2

3

4

-------------------------------------------------------------------------------------------------------------------------------------------------------------

504

7-2. Steps to take in an emergency

Doors

Using the mechanical key (

P.

151) in order to perform the fol-
lowing operations (driver’s door
only):

Locks all doors
Closes  the  windows  and  the
moon  roof

*

1

  (turn  and

hold)

*

2

Unlocks the door

Turning the key rearward unlocks the driver's door. Turning the key once
again unlocks the other doors.

Opens the windows and the moon roof

*

1

 (turn and hold)

*

2

*

1

: If equipped

*

2

: This setting must be customized at your Toyota dealer.

If the electronic key does not operate 

properly

If  communication  between  the  electronic  key  and  vehicle  is
interrupted  (

P.  167)  or  the  electronic  key  cannot  be  used

because the battery is depleted, the smart key system and wire-
less  remote  control  cannot  be  used.  In  such  cases,  the  doors
and trunk can be opened and the hybrid system can be started
by following the procedure below.

Locking  and  unlocking  the  doors,  unlocking  the  trunk  and  key
linked functions

1

2

3

4

-------------------------------------------------------------------------------------------------------------------------------------------------------------

505

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Trunk

Turn the mechanical key clock-
wise to open.

Ensure  that  the  shift  lever  is  in  P  and  firmly  depress  the  brake
pedal.
Touch  the  Toyota  emblem  side
of  the  electronic  key  to  the
power switch.

When  the  electronic  key  is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When  the  smart  key  system  is
deactivated  in  customization  set-
ting,  the  power  switch  will  turn  to
ACCESSORY mode.

Firmly depress the brake pedal and check that 

 is displayed

on the multi-information display.
Press the power switch shortly and firmly.

In the event that the power switch still cannot be started, contact your
Toyota dealer.

Starting the hybrid system

1

2

3

4

-------------------------------------------------------------------------------------------------------------------------------------------------------------

506

7-2. Steps to take in an emergency

Stopping the hybrid system

Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.

Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(

P. 449)

Changing power switch modes

Release the brake pedal and press the power switch in step 

 above.

The hybrid system does not start and modes will be changed each time the
switch is pressed. (

P. 210)

When the electronic key does not work properly

Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on. 
(Customizable features: 

P. 547)

Check if battery-saving mode is set. If it is set, cancel the function. 
(

P. 166)

WARNING

When using the mechanical key and operating the power windows or
moon roof 

Operate the power window or moon roof after checking to make sure that
there  is  no  possibility  of  any  passenger  having  any  of  their  body  parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passengers to get
caught in the power window or moon roof.

3

-------------------------------------------------------------------------------------------------------------------------------------------------------------

507

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.

Confirm  that  the  electronic  key
is being carried.

When  connecting  the  jumper  (or
booster) cables, depending on the
situation,  the  alarm  may  activate
and doors locked. (

P. 93)

Open the hood and remove the
fuse box cover.

Push the tabs in and lift the lid off.

Open  the  exclusive  jump  start-
ing terminal cover.

If the 12-volt battery is discharged

The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota dealer or a qualified repair shop.

1

2

3

-------------------------------------------------------------------------------------------------------------------------------------------------------------

508

7-2. Steps to take in an emergency

Connect the jumper cables according to the following procedure:

Connect  a  positive  jumper  cable  clamp  to  the  exclusive  jump
starting terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect  the  clamp  at  the  other  end  of  the  negative  cable  to  a
solid, stationary, unpainted metallic point away from the exclusive
jump  starting  terminal  and  any  moving  parts,  as  shown  in  the
illustration.

4

1

2

3

4

-------------------------------------------------------------------------------------------------------------------------------------------------------------

509

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Start the engine of the second vehicle. Increase the engine speed
slightly  and  maintain  at  that  level  for  approximately  5  minutes  to
recharge the 12-volt battery of your vehicle.
Open  and  close  any  of  the  doors  of  your  vehicle  with  the  power
switch off.
Maintain the engine speed of the second vehicle and turn the power
switch to ON mode, then start the vehicle's engine.
Make sure the “READY” indicator comes on. If the indicator does
not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.

Once  the  hybrid  system  starts,  have  the  vehicle  inspected  at  your
Toyota dealer as soon as possible.

5

6

7

8

9

10

-------------------------------------------------------------------------------------------------------------------------------------------------------------

510

7-2. Steps to take in an emergency

Starting the hybrid system when the 12-volt battery is discharged 

The hybrid system cannot be started by push-starting.

To prevent 12-volt battery discharge

Turn off the headlights and the audio system while the hybrid system is off.

Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.

When the 12-volt battery is removed or discharged

Information  stored  in  the  ECU  is  cleared.  When  the  12-volt  battery  is
depleted, have the vehicle inspected at your Toyota dealer.

Some systems may require initialization. (

P. 555)

When removing the 12-volt battery terminals

When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact your
Toyota dealer.

Charging the 12-volt battery

The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)

When recharging or replacing the 12-volt battery

In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.

The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.

The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt  battery  was  discharged.  Before  disconnecting  the  12-volt  battery,
turn the power switch off. 
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

511

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

When replacing the 12-volt battery

Use a Central Degassing type 12-volt battery (European Regulations).

Vehicles  without  a  moon  roof:  Use  a  12-volt  battery  that  the  case  size  is
same as the previous one (LN2), 20 hour rate capacity (20HR) is equivalent
(55Ah)  or  greater,  and  performance  rating  (CCA)  is  equivalent  (345A)  or
greater.
Vehicles with a moon roof: Use a 12-volt battery that the case size is same
as  the  previous  one  (LN2),  20  hour  rate  capacity  (20HR)  is  equivalent
(60Ah)  or  greater,  and  performance  rating  (CCA)  is  equivalent  (563A)  or
greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-

cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.

Use a 12-volt battery with a handle. If a 12-volt battery without a handle is
used, removal is more difficult.

For details, consult your Toyota dealer.

After replacing, firmly attach the follow-
ing items to the exhaust hole of the 12-
volt battery.
• Use  the  exhaust  hose  that  was

attached to the 12-volt battery before
replacing and confirm that it is firmly
connected to the hole section of the
vehicle.

• Use  the  exhaust  hole  plug  included

with  the  12-volt  battery  replaced  or
the one installed on the battery prior
to  the  replacement.  (Depending  on
the 12-volt battery to be replaced, the
exhaust hole may be plugged.)

Exhaust hole plug
Exhaust hole
Exhaust hose
Hole section of the vehicle

1

2

3

4

-------------------------------------------------------------------------------------------------------------------------------------------------------------

512

7-2. Steps to take in an emergency

WARNING

When removing the 12-volt battery terminals

Always remove the negative (-) terminal first. If the positive (+) terminal con-
tacts  any  metal  in  the  surrounding  area  when  the  positive  (+)  terminal  is
removed, a spark may occur, leading to a fire in addition to electrical shocks
and death or serious injury.

Avoiding 12-volt battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:

Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.

Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.

Do not allow the + and - clamps of the jumper cables to come into contact
with each other.

Do  not smoke,  use matches, cigarette lighters  or  allow  open flame near
the 12-volt battery.

12-volt battery precautions

The  12-volt  battery  contains  poisonous  and  corrosive  acidic  electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:

When  working  with  the  12-volt  battery,  always  wear  safety  glasses  and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.

Do not lean over the 12-volt battery.

In  the  event  that  battery  fluid  comes  into  contact  with  the  skin  or  eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.

Always wash your hands after handling the 12-volt battery support, termi-
nals, and other 12-volt battery-related parts.

Do not allow children near the 12-volt battery.

After recharging the 12-volt battery

Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.

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513

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

WARNING

When replacing the 12-volt battery

After replacing, securely attach the exhaust hose and exhaust hole plug to
the  exhaust  hole  of  the  replaced  12-volt  battery.  If  not  properly  installed,
gases (hydrogen) may leak into the vehicle interior, and there is the possi-
ble danger of the gas igniting and exploding.

NOTICE

When handling jumper cables

When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fan or engine drive belt.

To prevent damaging the vehicle

The exclusive jump starting terminal is to be used when charging the 12-volt
battery  from  another  vehicle  in  an  emergency.  It  cannot  be  used  to  jump
start another vehicle.

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514

7-2. Steps to take in an emergency

If the needle of the engine coolant temperature gauge enters
the  red  zone  or  “Engine  Coolant  Temp  High  Stop  in  a  Safe
Place See Owner’s Manual” is shown on the multi-information
display

Stop the vehicle in a safe place and turn off the air conditioning sys-
tem, and then stop the hybrid system.
If you see steam: 
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After  the  hybrid  system  has
cooled 

down 

sufficiently,

inspect  the  hoses  and  radiator
core (radiator) for any leaks.

Radiator
Cooling fan

If a large amount of coolant leaks,
immediately  contact  your  Toyota
dealer.

If your vehicle overheats

The following may indicate that your vehicle is overheating.

The needle of the engine coolant temperature gauge (

P. 102)

enters  the  red  zone or a loss  of  hybrid  system  power  is  experi-
enced. (For example, the vehicle speed does not increase.)

“Engine  Coolant Temp  High  Stop  in  a  Safe  Place  See  Owner’s
Manual” or “Hybrid System Overheated Reduced Output Power”
is shown on the multi-information display

Steam comes out from under the hood.

Correction procedures

1

2

3

1

2

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515

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

The coolant level is satisfactory
if  it  is  between  the  “F”  and  “L”
lines on the reservoir.

Reservoir
“F” line
“L” line
Radiator cap

Add coolant if necessary.

Water  can  be  used  in  an  emer-
gency if coolant is unavailable.

Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for cool-
ant leaks from the radiator or hoses.

The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly. (The fan may not operate in freezing tem-
peratures.)

If the fan is not operating: 
Stop the hybrid system immediately and contact your Toyota dealer.
If the fan is operating: 
Have the vehicle inspected at the nearest Toyota dealer.

4

1

2

3

4

5

6

7

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516

7-2. Steps to take in an emergency

If  “Hybrid  System  Overheated  Reduced  Output  Power”  is
shown on the multi-information display

Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After  the  hybrid  system  has
cooled  down,  inspect  the
hoses  and  radiator  core
(radiator) for any leaks.

Radiator
Cooling fan

If  a  large  amount  of  coolant
leaks,  immediately  contact
your Toyota dealer.

The coolant level is satisfac-
tory  if  it  is  between  the
“FULL”  and  “LOW”  lines  on
the reservoir.

Reservoir
“FULL”
“LOW”

Add coolant if necessary.

Water can be used in an emer-
gency if coolant is unavailable.

1

2

3

1

2

4

1

2

3

5

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517

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

After  stopping  the  hybrid  system  and  waiting  for  5  minutes  or
more, start the hybrid system again and check for the multi-infor-
mation display.
If the message does not disappear:

Stop the hybrid system and contact your Toyota dealer.

If the message is not displayed:

The hybrid system temperature has dropped and the vehicle
may be driven normally.

However, if the message appears again frequently, contact your Toyota
dealer.

WARNING

To  prevent  an  accident  or  injury  when  inspecting  under  the  hood  of
your vehicle

Observe the following precautions. 
Failure to do so may result in serious injury such as burns.

If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.

After the hybrid system has been turned off, check that the “READY” indi-
cator is off. When the hybrid system is operating, the gasoline engine may
automatically  start,  or  the  cooling  fan  may  suddenly  operate  even  if  the
gasoline engine stops. Do not touch or approach rotating parts such as the
fan, which may lead to fingers or clothing (especially a tie, a scarf or a muf-
fler) getting caught, resulting in serious injury.

Do  not  loosen  the  radiator  cap  and  the  coolant  reservoir  cap  while  the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.

NOTICE

When adding engine/power control unit coolant

Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.

To prevent damage to the cooling system

Observe the following precautions:

Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).

Do not use any coolant additives.

6

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518

7-2. Steps to take in an emergency

Stop  the  hybrid  system.  Set  the  parking  brake  and  shift  the  shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.

When it is difficult to free the vehicle

If the vehicle becomes stuck

Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:

1

2

3

4

5

Press 

 to turn off TRAC.

WARNING

When attempting to free a stuck vehicle

If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.

When shifting the shift lever

Be careful not to shift the shift lever with the accelerator pedal depressed.
This  may  lead  to  unexpected  rapid  acceleration  of  the  vehicle  that  may
cause an accident resulting in death or serious injury.

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519

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

NOTICE

To avoid damaging the transmission and other components

Avoid  spinning  the  front  wheels  and  depressing  the  accelerator  pedal
more than necessary.

If  the  vehicle  remains  stuck even  after  these procedures  are  performed,
the vehicle may require towing to be freed.

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520

7-2. Steps to take in an emergency

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522

8-1. Specifications

*

1

: Unladen vehicles

*

2

: For L, LE or XLE grade models

*

3

: For SE or XSE grade models

*

4

: 205/65R16 tires

*

5

: 215/55R17 tires

*

6

: 235/45R18 tires

Maintenance data (fuel, oil level, etc.)

Dimensions and weights

Overall length

192.1 in. (4880 mm)

*

2

192.7 in. (4895 mm)

*

3

Overall width

72.4 in. (1840 mm)

Overall height

*

1

56.9 in. (1445 mm)

Wheelbase

111.2 in. (2825 mm)

Tread

Front

63.0 in. (1600 mm)

*

4

62.6 in. (1590 mm)

*

5

62.2 in. (1580 mm)

*

6

Rear

63.2 in. (1605 mm)

*

4

62.8 in. (1595 mm)

*

5

62.6 in. (1590 mm)

*

6

Vehicle capacity weight
(occupants + luggage)

925 lb. (420 kg)

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523

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

Vehicle identification number

The  vehicle  identification  number  (VIN)  is  the  legal  identifier  for
your  vehicle.  This  is  the  primary  identification  number  for  your
Toyota. It is used in registering the ownership of your vehicle.
This number is stamped on the
top left of the instrument panel.

This number is also on the Cer-
tification Label.

Engine number

The engine number is stamped
on the engine block as shown.

Vehicle identification

-------------------------------------------------------------------------------------------------------------------------------------------------------------

524

8-1. Specifications

*

: Checking your vehicle’s model: 

P. 523

Engine

Model

A25A-FXS

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

3.44 

 4.07 in. (87.5 

 103.4 mm)

Displacement

151.8 cu. in. (2487 cm

3

)

Valve clearance

Automatic adjustment

Fuel

Fuel type

Unleaded gasoline only

Octane rating

87 (Research Octane Number 91) or higher

Fuel tank capacity
(Reference)

13 gal. (49.3 L, 10.8 Imp. gal.)

Electric motor (Traction motor)

Type

Permanent magnet synchronous motor

Maximum output

88 kW

Maximum torque

149 ft

•lbf (202 N•m, 20.6 kgf•m)

Hybrid battery (Traction battery)

AXVH70 model

*

AXVH71 models

*

Type

Lithium-ion battery

Nickel-metal hydride bat-
tery

Voltage

3.7 V/cell

7.2 V/module

Capacity

4.0 Ah

6.5 Ah (3HR)

Quantity

70 cells

34 modules

Nominal voltage

259 V

244.8 V

-------------------------------------------------------------------------------------------------------------------------------------------------------------

525

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

Oil capacity (Drain and refill [Reference

*

])

*

: The engine oil capacity is a reference quantity to be used when changing

the  engine  oil.  Warm  up  the  engine  and  turn  off  the  hybrid  system,  wait
more than 5 minutes, and check the oil level on the dipstick.

Engine oil selection

“Toyota  Genuine  Motor  Oil”  is  used  in  your  Toyota  vehicle.  Use
Toyota approved “Toyota Genuine Motor Oil” or equivalent to sat-
isfy the following grade and viscosity.
Oil grade: API SN/RC multigrade engine oil
Recommended viscosity: SAE 0W-16

SAE  0W-16  is  the  best  choice  for
good fuel economy and good start-
ing in cold weather.
If SAE 0W-16 is not available, SAE
0W-20  oil  may  be  used.  However,
it  must  be  replaced  with SAE 0W-
16 at the next oil change.

Oil viscosity (0W-16 is explained here as an example):

• The 0W in 0W-16 indicates the characteristic of the oil which allows cold

startability. Oils with a lower value before the W allow for easier starting of
the engine in cold weather.

• The 16 in 0W-16 indicates the viscosity characteristic of the oil when the

oil is at high temperature. An oil with a higher viscosity (one with a higher
value) may be better suited if the vehicle is operated at high speeds, or
under extreme load conditions.

How to read oil container label:
API  registered  marks  is  added
to  some  oil  containers  to  help
you  select  the  oil  you  should
use.

Lubrication system

With filter

4.8 qt. (4.5 L, 4.0 Imp. qt.)

Without filter

4.4 qt. (4.2 L, 3.7 Imp. qt.)

Outside temperature

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