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Toyota RAV4 (2018 year). Instruction - part 37

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8-2. Steps to take in an emergency

Towing with a wheel-lift type truck

 From the front (2WD models)

 From the front (AWD models)

Release the parking brake.

Use a towing dolly under the rear

wheels.

 From the rear

Use a towing dolly under the front

wheels.

Using a flatbed truck

If you use chains or cables to tie

down your vehicle, the angles

shaded in black must be 45°.

Do not overly tighten the tie

downs or the vehicle may be dam-

aged.

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Emergency towing (vehicles with a towing eyelet)

If a tow truck is not available in an emergency, your vehicle may be

temporarily towed using cables or chains secured to the emergency

towing eyelets. This should only be attempted on hard surfaced roads

for at most 50 miles (80 km) at under 18 mph (30 km/h).

A driver must be in the vehicle to steer and operate the brakes. The

vehicle’s wheels, drive train, axles, steering and brakes must be in

good condition.

Emergency towing procedure (vehicles with a towing eyelet)

1

Take out the towing eyelet. (→P. 646)

2

Remove the eyelet cover using

a flathead screwdriver.

To protect the bodywork, place a

rag between the screwdriver and

the vehicle body as shown in the

illustration.

Insert the towing eyelet into the

3

hole and tighten partially by

hand.

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8-2. Steps to take in an emergency

4

Tighten down the towing eyelet

securely

using a wheel nut

wrench or

hard metal bar.

Securely attach cables or chains to the towing eyelet.

5

Take care not to damage the vehicle body.

Enter the vehicle being towed and start the engine.

6

If the engine does not start, turn the engine switch to the “ON” position

(vehicles without smart key system) or IGNITION ON mode (vehicles with

smart key system).

Shift the shift lever to N and release the parking brake.

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When the shift lever cannot be shifted: →P. 211

■ While towing (vehicles with a towing eyelet)

If the engine is not running, the power assist for the brakes and steering will

not function, making steering and braking more difficult.

■ Wheel nut wrench (vehicles with a towing eyelet)

Wheel nut wrench is installed in the tool bag. (→P. 646)

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WARNING

Observe the following precautions.

Failure to do so may result in death or serious injury.

■ When towing the vehicle

2WD models:

Be sure to transport the vehicle with the

front wheels raised or with all four wheels

raised off the ground. If the vehicle is

towed with the front wheels contacting

the ground, the drivetrain and related

parts may be damaged.

AWD models:

Be sure to transport the vehicle with all

four wheels raised off the ground. If the

vehicle is towed with the tires contacting

the ground, the drivetrain or related parts

may be damaged, the vehicle may fly off

the truck.

■ While towing (vehicles with a towing eyelet)

● When towing using cables or chains, avoid sudden starts, etc. which place

excessive stress on the towing eyelets, cables or chains. The towing eye-

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lets, cables or chains may become damaged, broken debris may hit peo-

ple, and cause serious damage.

● Do not turn the engine switch to the “LOCK” position (vehicles without

smart key system) or off (vehicles with smart key system).

There is a possibility that the steering wheel is locked and cannot be oper-

ated.

■Installing towing eyelets to the vehicle (vehicles with a towing eyelet)

Make sure that towing eyelets are installed securely.

If not securely installed, towing eyelets may come loose during towing.

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8-2. Steps to take in an emergency

NOTICE

■ To prevent damage to the vehicle when towing using a wheel-lift type

truck

● Vehicles without smart key system: Do not tow the vehicle from the rear

when the engine switch is in the “LOCK” position or the key is removed.

The steering lock mechanism is not strong enough to hold the front wheels

straight.

● Vehicles with smart key system: Do not tow the vehicle from the rear when

the engine switch is off. The steering lock mechanism is not strong enough

to hold the front wheels straight.

● When raising the vehicle, ensure adequate ground clearance for towing at

the opposite end of the raised vehicle. Without adequate clearance, the

vehicle could be damaged while being towed.

■ To prevent damage to the vehicle when towing with a sling-type truck

Do not tow with a sling-type truck, either from the front or rear.

■ To prevent damage to the vehicle during emergency towing

Do not secure cables or chains to the suspension components.

■ Recreational towing (behind motor home, etc.)

Never dinghy tow your vehicle to prevent

causing serious damage to the Dynamic

Torque Control AWD system (AWD mod-

els) and transmission. (→P. 197)

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If you think something is wrong

If you notice any of the following symptoms, your vehicle proba-

bly needs adjustment or repair. Contact your Toyota dealer as

soon as possible.

Visible symptoms

● Fluid leaks under the vehicle

(Water dripping from the air conditioning after use is normal.)

● Flat-looking tires or uneven tire wear

● Engine coolant temperature gauge needle continually points higher

than normal.

Audible symptoms

● Changes in exhaust sound

● Excessive tire squeal when cornering

● Strange noises related to the suspension system

● Pinging or other noises related to the engine

Operational symptoms

● Engine missing, stumbling or running roughly

● Appreciable loss of power

● Vehicle pulls heavily to one side when braking

● Vehicle pulls heavily to one side when driving on a level road

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● Loss of brake effectiveness, spongy feeling, pedal almost touches

the floor

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8-2. Steps to take in an emergency

Fuel pump shut off system

To minimize the risk of fuel leakage when the engine stalls or

when an airbag inflates upon collision, the fuel pump shut off

system stops the supply of fuel to the engine.

Follow the procedure below to restart the engine after the system is

activated.

 Vehicles without smart key system

1

Turn the engine switch to the “ACC” or “LOCK” position.

2

Restart the engine.

 Vehicles with smart key system

1

Turn the engine switch to ACCESSORY mode or off.

2

Restart the engine.

NOTICE

■ Before starting the engine

Inspect the ground under the vehicle.

If you find that fuel has leaked onto the ground, the fuel system has been

damaged and is in need of repair. Do not restart the engine.

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If a warning light turns on or a warning

buzzer sounds

Calmly perform the following actions if any of the warning lights

comes on or flashes. If a light comes on or flashes, but then

goes off, this does not necessarily indicate a malfunction in the

system. However, if this continues to occur, have the vehicle

inspected by your Toyota dealer.

Warning light and warning buzzer list

Warning light

Warning light/Details/Actions

Brake system warning light (warning buzzer)*1

Indicates that:

• The brake fluid level is low; or

• The brake system is malfunctioning

(U.S.A.)

This light also comes on when the parking brake is not

released. If the light turns off after the parking brake is

fully released the system is operating normally.

(Canada)

→ Immediately stop the vehicle in a safe place and con-

tact your Toyota dealer. Continuing to drive the vehi-

cle may be dangerous.

Malfunction indicator lamp

Indicates a malfunction in:

• The electronic engine control system;

(U.S.A.)

• The electronic throttle control system;

• The electronic automatic transmission control system

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→ Have the vehicle inspected by your Toyota dealer

(Canada)

immediately.

SRS warning light

Indicates a malfunction in:

• The SRS airbag system;

• The front passenger occupant classification system; or

• The seat belt pretensioner system

→ Have the vehicle inspected by your Toyota dealer

immediately.

ABS warning light

Indicates a malfunction in:

(U.S.A.)

• The ABS; or

• The brake assist system

→ Have the vehicle inspected by your Toyota dealer

(Canada)

immediately.

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8-2. Steps to take in an emergency

Warning light

Warning light/Details/Actions

Electric power steering system warning light (warning

buzzer)

Indicates a malfunction in the EPS (Electric Power Steer-

ing) system

→ Have the vehicle inspected by your Toyota dealer

immediately.

Slip indicator

Indicates a malfunction in:

• The VSC/Trailer Sway Control system;

• The TRAC system;

• The AUTO LSD function; or

• The hill-start assist control system

The light will flash when the VSC/Trailer Sway Control or

the TRAC system is operating.

→ Have the vehicle inspected by your Toyota dealer

immediately.

Seat belt reminder light (warning buzzer)*2

Warns the driver and/or front passenger to fasten their

seat belts

→ Fasten the seat belt.

If the front passenger’s seat is occupied, the front

passenger’s seat belt also needs to be fastened to

make the warning light (warning buzzer) turn off.

Low fuel level warning light

Indicates that remaining fuel is approximately

2.4 gal.

(9.0 L, 2.0 Imp. gal.) or less

→ Refuel the vehicle.

Rear passengers’ seat belt reminder lights (warning

buzzer)*2

Warn the rear passengers to fasten their seat belts

(On the center panel)

→ Fasten the seat belt.

Master warning light

A buzzer sounds and the warning light comes on and

flashes to indicate that the master warning system has

detected a malfunction.

→ P. 629

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Warning light

Warning light/Details/Actions

PCS warning light (if equipped)

Indicates a malfunction in the PCS (Pre-Collision System)

or that the system is temporarily unavailable due to the

vehicle being extremely hot/cold, or dirt around a front

sensor, etc. (→P. 255, 629)

→ Follow the instructions displayed on the multi-infor-

(Flashes or

mation display. (→P. 255, 629).

illuminates)

If the PCS (Pre-Collision System) or VSC (Vehicle Stability

Control) system is disabled, the PCS warning light will illu-

minate.

→ P. 313

LDA warning light (if equipped)

The warning light comes on and a warning message is

displayed to indicate that the LDA (Lane Departure Alert

with steering control) system is not available temporarily

(Amber)

or has detected a malfunction.

→ P. 630

Tire pressure warning light (if equipped)

When the light comes on:

Low tire inflation pressure such as

• Natural causes (→P. 624)

• Flat tire (→P. 645)

→ Adjust the tire inflation pressure to the specified

level.

The light will turn off after a few minutes. In case the

light does not turn off even if the tire inflation pres-

sure is adjusted, have the system checked by your

Toyota dealer.

When the light comes on after blinking for 1 minute:

Malfunction in the tire pressure warning system

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→ Have the system checked by your Toyota dealer.

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■ SRS warning light

This warning light system monitors the airbag sensor assembly, front impact

sensors, side impact sensors (front door), side impact sensors (rear), driver’s

seat position sensor, driver’s seat belt buckle switch, front passenger occu-

pant classification system, “AIR BAG ON” indicator light, “AIR BAG OFF” indi-

cator light, front passenger’s seat belt buckle switch, driver’s seat belt

pretensioner, front passenger’s seat belt pretensioner and force limiter, air-

bags, interconnecting wiring and power sources. (→P. 38)

■ Front passenger detection sensor, seat belt reminder and warning

buzzer

● If luggage is placed on the front passenger seat, the front passenger detec-

tion sensor may cause the warning light to flash and the warning buzzer to

sound even if a passenger is not sitting in the seat.

● If a cushion is placed on the seat, the sensor may not detect a passenger,

and the warning light may not operate properly.

■If the malfunction indicator lamp comes on while driving

First check the following:

● Is the fuel tank empty?

If it is, fill the fuel tank immediately.

● Is the fuel tank cap loose?

If it is, tighten it securely.

The light will go off after several driving trips.

If the light does not go off even after several trips, contact your Toyota dealer

as soon as possible.

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■If the tire pressure warning system is not functioning

The tire pressure warning system will be disabled in the following condi-

tions:

(When the condition becomes normal, the system will work properly.)

●If tires not equipped with tire pressure warning valves and transmitters

are used

●If the ID code on the tire pressure warning valves and transmitters is not

registered in the tire pressure warning computer

●If the tire inflation pressure is 70 psi (480 kPa, 4.9 kgf/cm2 or bar) or

higher

The tire pressure warning system may be disabled in the following condi-

tions:

(When the condition becomes normal, the system will work properly.)

●If electronic devices or facilities using similar radio wave frequencies are

nearby

●If a radio set at a similar frequency is in use in the vehicle

● If a window tint that affects the radio wave signals is installed

●If there is a lot of snow or ice on the vehicle, particularly around the

wheels or wheel housings

●If non-genuine Toyota wheels are used (Even if you use Toyota wheels,

the tire pressure warning system may not work properly with some types

of tires.)

●If tire chains are used

● If the spare tire is in a location subject to poor radio wave signal reception.*

●If a large metallic object which can interfere with signal reception is put

in the luggage compartment.*

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*: Vehicles with full-size spare tire only

■If the tire pressure warning light frequently comes on after blinking

for 1 minute (vehicles with the tire pressure warning system)

If the tire pressure warning light frequently comes on after blinking for 1

minute when the engine switch is turned to the “ON” position (vehicles

without smart key system) or IGNITION ON mode (vehicles with smart

key system), have it checked by your Toyota dealer.

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WARNING

■Maintenance of the tires (vehicles with the tire pressure warning

system)

Each tire, including the spare (if provided), should be checked monthly

when cold and inflated to the inflation pressure recommended by the

vehicle manufacturer on the vehicle placard or tire inflation pressure

label (tire and load information label). (If your vehicle has tires of a dif-

ferent size than the size indicated on the vehicle placard or tire inflation

pressure label [tire and load information label], you should determine

the proper tire inflation pressure for those tires.)

As an added safety feature, your vehicle has been equipped with a tire

pressure monitoring system (TPMS-tire pressure warning system) that

illuminates a low tire pressure telltale (tire pressure warning light) when

one or more of your tires is significantly under-inflated. Accordingly,

when the low tire pressure telltale (tire pressure warning light) illumi-

nates, you should stop and check your tires as soon as possible, and

inflate them to the proper pressure. Driving on a significantly under-

inflated tire causes the tire to overheat and can lead to tire failure.

Under-inflation also reduces fuel efficiency and tire tread life, and may

affect the vehicle’s handling and stopping ability.

Please note that the TPMS (tire pressure warning system) is not a sub-

stitute for proper tire maintenance, and it is the driver’s responsibility to

maintain correct tire pressure, even if under-inflation has not reached

the level to trigger illumination of the TPMS low tire pressure telltale (tire

pressure warning light).

Your vehicle has also been equipped with a TPMS (tire pressure warn-

ing system) malfunction indicator to indicate when the system is not

operating properly. The TPMS (tire pressure warning system) malfunc-

tion indicator is combined with the low tire pressure telltale (tire pressure

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warning light). When the system detects a malfunction, the telltale will

flash for approximately one minute and then remain continuously illumi-

nated. This sequence will continue upon subsequent vehicle start-ups

as long as the malfunction exists. When the malfunction indicator is illu-

minated, the system may not be able to detect or signal low tire pres-

sure as intended.

TPMS (tire pressure warning system) malfunctions may occur for a vari-

ety of reasons, including the installation of replacement or alternate tires

or wheels on the vehicle that prevent the TPMS (tire pressure warning

system) from functioning properly. Always check the TPMS (tire pres-

sure warning system) malfunction telltale after replacing one or more

tires or wheels on your vehicle to ensure that the replacement or alter-

nate tires and wheels allow the TPMS (tire pressure warning system) to

continue to function properly.

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8-2. Steps to take in an emergency

NOTICE

■ To ensure the tire pressure warning system operates properly

(vehicles with the tire pressure warning system)

Do not install tires with different specifications or makers, as the tire

pressure warning system may not operate properly.

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