Toyota Prius Prime (2020 year). Owner's manual - part 5

72

1-2. Child safety

After installing the child restraint system, rock it back and forth to
ensure that it is installed securely. (

P. 69)

■

Laws and regulations pertaining to anchors
The LATCH system conforms to FMVSS225 or CMVSS210.2.
Child  restraint  systems  conforming  to  FMVSS213  or  CMVSS213  specifica-
tions can be used.
This vehicle is designed to conform to SAE J1819.

WARNING

■

When installing a child restraint system
Observe the following precautions.
Failure to do so may result in death or serious injury.

●

After securing a child restraint system, never adjust the seat.

●

When using the LATCH anchors, be sure that there are no foreign objects
around the anchors and that the seat belt is not caught behind the child
restraint system.

●

Follow  all  installation  instructions  provided  by  the  child  restraint  system
manufacturer.

●

When securing some types of child restraint systems in rear seats, it may
not be possible to properly use the seat belts in positions next to the child
restraint without interfering with it or affecting seat belt effectiveness. Be
sure your seat belt fits snugly across your shoulder and low on your hips. If
it  does  not,  or  if  it  interferes  with  the  child  restraint,  move  to  a  different
position. Failure to do so may result in death or serious injury.

5

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1-2. Child safety

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Anchor brackets (for top tether strap)
Anchor brackets are provided for each rear seat. 
Use  anchor  brackets  when  fix-
ing the top tether strap.

■

Fixing the top tether strap to the anchor bracket
Install  the  child  restraint  system  in  accordance  to  the  operation
manual enclosed with the child restraint system.



Rear outboard seats

Remove the head restraint.
(

P. 304)

Flip  down  the  board,  and
latch  the  hook  onto  the
anchor  bracket  and  tighten
the top tether strap.

Make sure the top tether strap is
securely latched. (

P. 69)

Using an anchor bracket (for top tether strap)

1

Hook

Top tether strap

2

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1-2. Child safety

If the head restraint does not
interfere  with  the  child
restraint  system  installation,
install the head restraint.



Rear center seat

Adjust  the  head  restraint  to
the upmost position.

If  the  head  restraint  interferes
with your child restraint system,
and  the  head  restraint  can  be
removed,  remove  the  head
restraint. (

P. 304)

Flip  down  the  board,  and
latch  the  hook  onto  the
anchor  bracket  and  tighten
the top tether strap.

Make sure the top tether strap is
securely latched.
When 

installing 

the 

child

restraint  system  with  the  head
restraint being raised, be sure to
have  the  top  tether  strap  pass
underneath the head restraint.

■

Laws and regulations pertaining to anchors
The LATCH system conforms to FMVSS225 or CMVSS210.2.
Child  restraint  systems  conforming  to  FMVSS213  or  CMVSS213  specifica-
tions can be used.
This vehicle is designed to conform to SAE J1819.

3

1

Hook

Top tether strap

2

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1-2. Child safety

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WARNING

■

When installing a child restraint system
Observe the following precautions.
Failure to do so may result in death or serious injury.

●

Firmly attach the top tether strap and make sure that the belt is not twisted.

●

Do  not  attach  the  top  tether  strap  to  anything  other  than  the  anchor
bracket.

●

After securing a child restraint system, never adjust the seat.

●

Follow  all  installation  instructions  provided  by  the  child  restraint  system
manufacturer.

●

Rear center seat: When installing the child restraint system with the head
restraint being raised, after the  head restraint  has been raised  and then
the anchor bracket has been fixed, do not lower the head restraint.

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1-3. Emergency assistance

Safety Connect



Microphone
LED light indicators
“SOS” button



: If equipped

Safety  Connect  is  a  subscription-based  telematics  service  that
uses Global Positioning System (GPS) data and embedded cel-
lular technology to provide safety and security features to sub-
scribers.  Safety  Connect  is  supported  by  Toyota’s  designated
response  center,  which  operates  24  hours  per  day,  7  days  per
week.
Safety  Connect  service  is  available  by  subscription  on  select,
telematics hardware-equipped vehicles.
By  using  the  Safety  Connect  service,  you  are  agreeing  to  be
bound  by  the  Telematics  Subscription  Service Agreement  and
its Terms and Conditions, as in effect and amended from time to
time, a current copy of which is available at Toyota.com in the
United  States,  Toyotapr.com  in  Puerto  Rico  and  Toyota.ca  in
Canada. All use of the Safety Connect service is subject to such
then-applicable Terms and Conditions.

System components

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3

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Subscribers have the following Safety Connect services available:
● Automatic Collision Notification

*

Helps drivers receive necessary response from emergency service
providers. (

P. 79)

*

: U.S. Patent No. 7,508,298 B2

● Stolen Vehicle Location

Helps drivers in the event of vehicle theft. (

P. 79)

● Emergency Assistance Button (SOS)

Connects drivers to response-center support. (

P. 79)

● Enhanced Roadside Assistance

Provides drivers various on-road assistance. (

P. 80)

After you have signed the Telematics Subscription Service Agreement
and are enrolled, you can begin receiving services. 
A variety of subscription terms is available for purchase. Contact your
Toyota dealer, call the following appropriate Safety Connect response
center or push the “SOS” button in your vehicle for further subscription
details.

• The United States

1-855-405-6500

• Canada

1-888-869-6828

• Puerto Rico

1-877-855-8377

Services

Subscription

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1-3. Emergency assistance

■

Safety Connect Services Information

●

Phone  calls  using  the  vehicles  Bluetooth

®

  technology  will  not  be  possible

during Safety Connect.

●

Safety Connect is available beginning Fall 2009 on select Toyota models (in
the  contiguous  United  States  only).  Contact  with  the  Safety  Connect
response center is dependent upon the telematics device being in operative
condition, cellular connection availability, and GPS satellite signal reception,
which  can  limit  the  ability  to  reach  the  response  center  or  receive  emer-
gency  service  support.  Enrollment  and  Telematics  Subscription  Service
Agreement  required. A  variety  of  subscription  terms  is  available;  charges
vary by subscription term selected and location.

●

Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location  are  available  in  the  United  States,  including  Hawaii  and Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are available
in the United States, Puerto Rico and Canada.

●

Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin Islands.
For vehicles first sold in the U.S. Virgin Islands, no Safety Connect services
will function in or outside the U.S. Virgin Islands.

●

Safety Connect services are not subject to section 255 of the Telecommuni-
cations Act and the device is not TTY compatible.

■

Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.

■

When contacting the response center
You may be unable to contact the response center if the network is busy.

When the power switch is turned to ON mode, the red indicator light
comes on for 2 seconds then turns off. Afterward, the green indicator
light comes on, indicating that the service is active.
The  following  indicator  light  patterns  indicate  specific  system  usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction

(contact your Toyota dealer)

● No indicator light (off) = Safety Connect service not active

Safety Connect LED light Indicators

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1-3. Emergency assistance

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Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding  agent  receives  the  vehicle’s  location  and  attempts  to
speak with the vehicle occupants to assess the level of emergency.
If  the  occupants  are  unable  to  communicate,  the  agent  automati-
cally  treats the call  as  an  emergency,  contacts  the  nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.

■

Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. 
After filing a police report, call the Safety Connect response center
at 1-855-405-6500 in the United States, 1-877-855-8377 in Puerto
Rico  or  1-888-869-6828  in  Canada,  and  follow  the  prompts  for
Safety Connect to initiate this service. 
In  addition  to assisting law enforcement with  recovery of  a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain  circumstances,  be  shared  with  third  parties  to  locate  your
vehicle. Further information is available at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.

■

Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach  the  Safety  Connect  response  center.  The  answering  agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.

If  you  accidentally  press  the  “SOS”  button,  tell  the  response-center
agent that you are not experiencing an emergency.

Safety Connect services

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1-3. Emergency assistance

■

Enhanced Roadside Assistance 
Enhanced  Roadside  Assistance  adds  GPS  data  to  the  already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Roadside Assistance services and their limitations, please see the
Safety  Connect  Terms  and  Conditions,  which  are  available  at
Toyota.com in the United States, Toyotapr.com in Puerto Rico and
Toyota.ca in Canada.

Important! Read this information before using Safety Connect.

■

Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio
frequency (RF) signals.
In August  1996,  the  Federal  Communications  Commission  (FCC)
adopted RF exposure guidelines with safety levels for mobile wire-
less phones. Those guidelines are consistent with the safety stan-
dards  previously  set  by  the  following  U.S.  and  international
standards bodies.
● ANSI (American National Standards Institute) C95.1 [1992]
● NCRP (National Council on Radiation Protection and Measure-

ment) Report 86 [1986]

● ICNIRP  (International  Commission  on  Non-Ionizing  Radiation

Protection) [1996]

Those standards were based on comprehensive and periodic eval-
uations of the relevant scientific literature. Over 120 scientists, engi-
neers,  and  physicians  from  universities,  and  government  health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines in
addition to those standards.

Safety information for Safety Connect

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Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found
at the following URL.
https://www.denso.com/global/en/opensource/dcm/toyota/

■

Certification for the Safety Connect

FCC ID: JOYJ79

FCC WARNING:
Changes or modifications not expressly approved by the manufacture could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this  device  must  accept  any  interference,  including  interference  that  may  cause

undesired operation of the device.

The antennas used for this transmitter must be installed to provide a separation dis-
tance of least 20cm from all persons.

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1-4. Theft deterrent system

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Immobilizer system

The  indicator  light  flashes  after
the power switch has been turned
off  to  indicate  that  the  system  is
operating.
The  indicator  light  stops  flashing
after  the  power  switch  has  been
turned  to  ACCESSORY  or  ON
mode  to  indicate  that  the  system
has been canceled.

■

System maintenance
The vehicle has a maintenance-free type immobilizer system.

■

Conditions that may cause the system to malfunction

●

If the grip portion of the key is in contact with a metallic object

●

If the key is in close proximity to or touching a key registered to the security
system (key with a built-in transponder chip) of another vehicle

The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previously
registered in the vehicle’s on-board computer. 
Never leave the keys inside the vehicle when you leave the vehi-
cle.

This system is designed to help prevent vehicle theft but does not
guarantee absolute security against all vehicle thefts.

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1-4. Theft deterrent system

■

Certification for the immobilizer system 



For vehicles sold in the U.S.A. and Hawaii



For vehicles sold in Canada

NOTICE

■

To ensure the system operates correctly
Do  not  modify  or  remove  the  system.  If  modified  or  removed,  the  proper
operation of the system cannot be guaranteed.

85

Plug-in hybrid system

2

2-1. Plug-in hybrid system

Plug-in hybrid system 

features............................. 86

Plug-in hybrid system 

precautions ....................... 98

Plug-in hybrid vehicle 

driving tips....................... 105

EV driving range ............... 108

2-2. Charging

Charging equipment.......... 110
Charging cable.................. 115
Smart lid & connector 

locking system ................ 121

Power sources that can be 

used ................................ 131

Charging methods............. 134
Charging tips..................... 139
Things to know before 

charging .......................... 141

How to charge................... 146
Using the charging timer 

function ........................... 157

When normal charging 

cannot be carried out ...... 180

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2-1. Plug-in hybrid system

Plug-in hybrid system features

The  illustration  is  an  example  for  explanation  and  may  differ  from  the
actual item.

Gasoline engine
Electric motor (traction motor)

The plug-in hybrid system is a system excellent in both econom-
ical efficiency of electric vehicles and practicality of hybrid vehi-
cles.

● EV  driving  can  be  performed  using  electricity  charged  from  an

external power source.

*

● If the amount of electricity remaining in the hybrid battery (traction

battery)  becomes  low,  the  vehicle  is  automatically  controlled  in
such a way that it can be driven as a hybrid vehicle through the
joint use of the gasoline engine.

*

: The  EV  driving  range  will  vary  in  accordance  with  conditions  such  as

vehicle  speed,  the  amount  of  charge  remaining  in  the  hybrid  battery
(traction battery) and the usage of the air conditioning system. The gaso-
line engine may also be used simultaneously in accordance with driving
conditions.

1
2

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2-1. Plug-in hybrid system

2

Plug-

in hybrid system

The plug-in hybrid system operates in the following modes.

The multi-information display can be used to check which mode the plug-in
hybrid system is currently being driven in. (

P. 218)

EV mode
When  a  sufficient  amount  of  electricity  is  remaining  after
charging

*

1

,  EV  driving  is  performed  using  electricity  stored  in  the

hybrid battery (traction battery).

*

2

When in EV mode, the EV drive mode indicator illuminates.

*

1

: The amount of remaining charge can be checked on the multi-informa-

tion display etc. (

P. 229)

*

2

: Depending on the situation, EV driving may be canceled and both gaso-

line engine and electric motor are used. (

P. 95)

Plug-in hybrid system operation mode

1