Toyota Hilux (2017 year). Manual - part 138

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8-2. Steps to take in an emergency

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If your vehicle needs to be towed

The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.

Do not tow with a sling-type truck
to prevent body damage.

If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or commercial towing
service, using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.

Situations when it is necessary to contact dealers before towing

Towing with a sling-type truck

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8-2. Steps to take in an emergency

If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration. 

When attaching the hooks to the
rear of the vehicle, make sure to
attach them to the inside of the
vehicle.

If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45

°.

Do not overly tighten the tie
downs or the vehicle may be dam-
aged.

Towing with a wheel-lift type truck

X

From the front

X

From the rear

Use a towing dolly under the rear
wheels.

Use a towing dolly under the
front wheels.

Using a flatbed truck

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8-2. Steps to take in an emergency

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If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing hooks. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.

Securely attach cables or
chains to the towing hooks.

Take care not to damage the vehi-
cle body.

Enter the vehicle being towed and start the engine.

If the engine does not start, turn the engine switch to the “ON” position
(vehicles without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system).
Vehicles with Stop & Start system:
Before towing the vehicle, turn the engine switch to the “LOCK” position
(vehicles without smart entry & start system) or off (vehicles with smart
entry & start system) once, and then start the engine.

4WD models: Turn the front-wheel drive control switch to H2. 
(

→P. 329)

Shift the shift lever to N and release the parking brake. 
When the shift lever cannot be shifted (automatic transmission):
→P. 252

Emergency towing

Emergency towing procedure

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8-2. Steps to take in an emergency

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While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.

WARNING

Observe the following precautions. 
Failure to do so may result in death or serious injury.

■

When towing the vehicle

■

While towing

●

When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing hooks, cables or chains. The towing hooks,
cables or chains may become damaged, broken debris may hit people,
and cause serious damage.

●

Do not turn the engine switch to the “LOCK” position (vehicles without
smart entry & start system) or off (vehicles with smart entry & start sys-
tem). 
There is a possibility that the steering wheel is locked and cannot be oper-
ated.

Pre Runner (2WD models): Be sure to
transport the vehicle with all four wheels
raised off the ground. If the vehicle is
towed with the tires contacting the
ground, the drivetrain and related parts
may be damaged or an accident may
occur due to a change in direction of the
vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged, and
the vehicle may fly off the truck.