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DAS DIAGNOSIS AND REPAIR WORK FLOW DAS-211 < BASIC INSPECTION > [CHASSIS CONTROL] C D E F G H I J K L M B N P A BASIC INSPECTION DIAGNOSIS AND REPAIR WORK FLOW Work Flow INFOID:0000000011277370 DETAILED FLOW 1. INTERVIEW FROM THE CUSTOMER Clarify customer complaints before inspection. First of all, perform an interview utilizing and reproduce the symptom as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving vehicle with customer, if necessary. CAUTION: Customers are not professional. Never guess easily like “maybe the customer means that...,” or “maybe the customer mentions this symptom”. >> GO TO 2. 2. CHECK SYMPTOM Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by the interview. Also check that the symptom is not caused by fail-safe mode. Refer to "Fail-Safe (Chassis Control Module)" CAUTION: When the symptom is caused by normal operation, fully inspect each portion and obtain the under- standing of customer that the symptom is not caused by a malfunction. >> GO TO 3. 3. PERFORM SELF-DIAGNOSIS With CONSULT 1. Perform “Self Diagnostic Result” of “CHASSIS CONTROL”. YES >> Record or print “Self Diagnostic Result” and freeze frame data (FFD). GO TO 4. NO >> Inspection End. 4. RECHECK THE SYMPTOM With CONSULT Perform DTC confirmation procedures for the malfunctioning system. NOTE: If some DTCs are detected at the some time, determine the order for performing the diagnosis based on 202, "DTC Inspection Priority Chart" . Is DTC detected? YES >> GO TO 5. NO >> Check harness and connectors based on the information obtained by the interview. Refer to 181, "Precautions for Harness Repair" . 5. REPAIR OR REPLACE MALFUNCTIONING PARTS 1. Repair or replace malfunctioning parts. 2. Reconnect part or connector after repairing or replacing. 3. When DTC is detected, erase “Self Diagnostic Result” of “CHASSIS CONTROL”. >> GO TO 6. 6. FINAL CHECK With CONSULT 1. Check the reference value of “CHASSIS CONTROL”. 2. Recheck the symptom and check that the symptom is not reproduced on the same conditions. |