Nissan Altima HL32 Hybrid. Manual - part 977

 

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Nissan Altima HL32 Hybrid. Manual - part 977

 

 

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< SYMPTOM DIAGNOSIS >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

SYMPTOM DIAGNOSIS

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000004215448

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions thatexist when the noise occurs. Use the Diag-

nostic Worksheet during the interviewto document the facts and conditions when the noise occurs and any

customer'scomments; refer to 

SE-14, "Diagnostic Worksheet"

. This information is necessary to duplicate the

conditions that exist when the noise occurs.

• The customer may not be able to provide a detailed descriptionor the location of the noise. Attempt to obtain

all the facts and conditionsthat exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, be sure to diagnoseand repair the noise that the customer is

concerned about. This can be accomplishedby test driving the vehicle with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so the customer, service adviser and technician are all speaking the same language when

defining the noise.

• Squeak —(Like tennis shoes on a clean floor)

Squeak characteristics include the light contact/fast movement/broughton by road conditions/hard sur-

faces=higher pitch noise/softer surfaces=lowerpitch noises/edge to surface=chirping

• Creak—(Like walking on an old wooden floor)

Creak characteristics include firm contact/slow movement/twisting witha rotational movement/pitch depen-

dent on materials/often brought on by activity.

• Rattle—(Like shaking a baby rattle)

Rattle characteristics include the fast repeated contact/vibration orsimilar movement/loose parts/missing clip

or fastener/incorrect clearance.

• Knock —(Like a knock on a door)

Knock characteristics include hollow sounding/sometimes repeating/oftenbrought on by driver action.

• Tick—(Like a clock second hand)

Tick characteristics include gentle contacting of light materials/loosecomponents/can be caused by driver

action or road conditions.

• Thump—(Heavy, muffled knock noise)

Thump characteristics include softer knock/dead sound often brought on by activity.

• Buzz—(Like a bumble bee)

Buzz characteristics include high frequency rattle/firm contact.

• Often the degree of acceptable noise level will vary dependingupon the person. A noise that you may judge

as acceptable may be very irritatingto the customer.

• Weather conditions, especially humidity and temperature, may havea great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

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If possible, drive the vehicle with the customer until the noise isduplicated. Note any additional information on

the Diagnostic Worksheet regardingthe conditions or location of the noise. This information can be used to

duplicatethe same conditions when you confirm the repair.

If the noise can be duplicated easily during the test drive, to helpidentify the source of the noise, try to dupli-

cate the noise with the vehiclestopped by doing one or all of the following:

1) Close a door.

2) Tap or push/pull around the area where the noise appears tobe coming from.

3) Rev the engine.

4) Use a floor jack to recreate vehicle “twist”.

5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).

6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

• Drive the vehicle and attempt to duplicate the conditions thecustomer states exist when the noise occurs.

• If it is difficult to duplicate the noise, drive the vehicle slowlyon an undulating or rough road to stress the vehi-

cle body.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for TechnicalService Bulletins (TSBs) related

to that concern or symptom.

If a TSB relates to the symptom, follow the procedure to repair thenoise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool

(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).

2. Narrow down the noise to a more specific area and identify the causeof the noise by:
• removing the components in the area that you suspect the noiseis coming from.

Do not use too much force when removing clips and fasteners, otherwiseclips and fastener can be broken or

lost during the repair, resulting in thecreation of new noise.

• tapping or pushing/pulling the component that you suspect is causingthe noise.

Do not tap or push/pull the component with excessive force, otherwisethe noise will be eliminated only tem-

porarily.

• feeling for a vibration with your hand by touching the component(s)that you suspect is (are) causing the

noise.

• placing a piece of paper between components that you suspect arecausing the noise.

• looking for loose components and contact marks.

Refer to 

SE-12, "Generic Squeak and Rattle Troubleshooting"

.

REPAIR THE CAUSE

• If the cause is a loose component, tighten the component securely.

• If the cause is insufficient clearance between components:

- separate components by repositioning or loosening and retighteningthe component, if possible.

- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane

tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts Depart-

ment.

CAUTION:

Do not use excessive force as many components are constructed of plasticand may be damaged.

NOTE:

Always check with the Parts Department for the latest parts information.

The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be

ordered separately as needed.

URETHANE PADS [1.5 mm (0.059 in) thick]

Insulates connectors, harness, etc.

76268-9E005: 100

× 135 mm (3.94 × 5.31 in)/76884-71L01: 60 × 85 mm (2.36 × 3.35 in)/76884-

71L02:15

× 25 mm (0.59 × 0.98 in)

INSULATOR (Foam blocks)

Insulates components from contact. Can be used to fill space behind a panel.

73982-9E000: 45 mm (1.77 in) thick, 50

× 50 mm (1.97 × 1.97 in)/73982-

50Y00: 10 mm (0.39 in) thick, 50

× 50 mm (1.97 × 1.97 in)

INSULATOR (Light foam block)

80845-71L00: 30 mm (1.18 in) thick, 30

× 50 mm (1.18 × 1.97in)

FELT CLOTHTAPE

Used to insulate where movement does not occur. Ideal for instrumentpanel applications.

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

68370-4B000: 15

× 25 mm (0.59 × 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll

The following materials, not found in the kit, can also be used to repair squeaks and rattles.

UHMW (TEFLON) TAPE

Insulates where slight movement is present. Ideal for instrument panelapplications.

SILICONE GREASE

Used in place of UHMW tape that will be visible or not fit. Will only last a few months.

SILICONE SPRAY

Use when grease cannot be applied.

DUCT TAPE

Use to eliminate movement.

CONFIRM THE REPAIR

Confirm that the cause of a noise is repaired by test driving the vehicle.Operate the vehicle under the same

conditions as when the noise originallyoccurred. Refer to the notes on the Diagnostic Worksheet.

Generic Squeak and Rattle Troubleshooting

INFOID:0000000004215449

Refer to Table of Contents for specific component removal and installation information.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:
1. Acrylic lens and combination meter housing
2. Instrument panel to front pillar finishers
3. Instrument panel to windshield
4. Instrument panel mounting pins
5. Wiring harnesses behind the combination meter
6. A/C defroster duct and duct joint

These incidents can usually be located by tapping or moving the components to duplicate the noise or by

pressing on the components while driving to stop the noise. Most of these incidents can be repaired by

applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate

wiring harness.

CAUTION:

Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you

will not be able to recheck the repair.

CENTER CONSOLE

Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate

many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from

the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.

In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together

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4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-

ing the noise.

SUNROOF/HEADLINING

Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these

incidents. Repairs usually consist of insulating with felt cloth tape.

OVERHEAD CONSOLE (FRONT AND REAR)

Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of

these incidents are repaired by pushing up on the console at the clip locations until the clips engage.

In addition, look for:

1. Loose harness or harness connectors.

2. Front console map/reading lamp lens loose.

3. Loose screws at console attachment points.

SEATS

When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when

the noise is present. These conditions should be duplicated when verifying and isolating the cause of the

noise.

Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-

ditions under which the noise occurs.Most of these incidents can be repaired by repositioning the component

or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then

transmitted into the passenger compartment.

Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best

method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM

or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or

insulating the component causing the noise.

 

 

 

 

 

 

 

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