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BRC-66 < BASIC INSPECTION > [WITH VDC] DIAGNOSIS AND REPAIR WORK FLOW BASIC INSPECTION DIAGNOSIS AND REPAIR WORK FLOW Work Flow INFOID:0000000010120049 DETAILED FLOW 1. INTERVIEW FROM THE CUSTOMER Clarify customer complaints before inspection. First of all, perform an interview utilizing and reproduce the symptom as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving vehicle with customer, if necessary. CAUTION: Customers are not professional. Never guess easily like “maybe the customer means that...,” or “ maybe the customer mentions this symptom”. >> GO TO 2. 2. CHECK SYMPTOM Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by fail-safe mode. Refer to . CAUTION: When the symptom is caused by normal operation, fully inspect each portion and obtain the under- standing of customer that the symptom is not caused by a malfunction. >> GO TO 3. 3. PERFORM SELF DIAGNOSTIC RESULT With CONSULT 1. Turn the power switch OFF → ON. CAUTION: • Be sure to wait of 10 seconds after turning power switch OFF or ON. • Set the vehicle to READY. 2. Repeat step 1 two or more times. 3. Perform “Self Diagnostic Result”. YES >> Record or print self-diagnosis results and freeze frame data (FFD). GO TO 4. NO >> GO TO 6. 4. RECHECK SYMPTOM With CONSULT 1. Erase “Self Diagnostic Result” of “ABS”. 2. Turn the power switch OFF → ON → OFF. CAUTION: Be sure to wait of 10 seconds after turning power switch OFF or ON. 3. Perform DTC confirmation procedures for the error-detected system. NOTE: If some DTCs are detected at the some time, determine the order for performing the diagnosis based on BRC-55, "DTC Inspection Priority Chart" [ABS actuator and electric unit (control unit)]. Is any DTC detected? YES >> GO TO 5. NO >> Check harness and connectors based on the information obtained by interview. Refer to . 5. REPAIR OR REPLACE ERROR-DETECTED PART • Repair or replace error-detected parts. • Reconnect part or connector after repairing or replacing. |