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Nissan Murano Z51. Manual - part 249

MULTI AV SYSTEM SYMPTOMS

AV-775

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

RELATED TO RGB IMAGE

Trouble diagnosis chart by symptom

RELATED TO VOICE CONTROL

Trouble diagnosis chart by symptom

RELATED TO AUDIO

Trouble diagnosis chart by symptom

Camera image does not switch.

Malfunction of self-diagnosis result is indi-
cated.

Camera-connection recognition signal circuit malfunc-
tion between AV control unit and camera control unit.
Refer to

AV-628, "Diagnosis Procedure"

Malfunction of self-diagnosis result is not
indicated.

Reverse signal circuit malfunction (AV control unit).

Possible route line is indicated
abnormally when camera im-
age is displayed.

—

Steering angle sensor signal circuit malfunction.
Refer to

AV-650, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

Symptoms

Check items

Possible malfunction location / Action to take

RGB image is not shown.

• All RGB images are not shown.
• “MULTI AV” is displayed on system se-

lection screen when the CONSULT-III
is started.

Perform CONSULT-III self-diagnosis.
Refer to

AV-601, "CONSULT-III Function (MULTI AV)"

• All RGB images are not shown.
• “MULTI AV” is not displayed on system

selection screen when the CONSULT-
III is started.

AV control unit power supply and ground circuit malfunc-
tion.
Refer to

AV-631, "AV CONTROL UNIT : Diagnosis Proce-

dure"

Color of RGB image is not
proper.

Light blue (Cyan) tint.

RGB signal (R: red) circuit malfunction between AV con-
trol unit and display unit.
Refer to

AV-636, "Diagnosis Procedure"

Purple (Magenta) tint.

RGB signal (G: green) circuit malfunction between AV
control unit and display unit.
Refer to

AV-637, "Diagnosis Procedure"

Screen looks yellowish.

RGB signal (B: blue) circuit malfunction between AV con-
trol unit and display unit.
Refer to

AV-638, "Diagnosis Procedure"

RGB screen is rolling.

—

RGB synchronizing signal circuit malfunction between AV
control unit and front display unit.
Refer to

AV-639, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

The voice cannot be controlled
even if the voice control screen
is displayed.

Voice sounds at “Voice Microphone Test”
of Confirmation/Adjustment mode.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-787, "Exploded

View"

Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment
mode.

Microphone circuit malfunction.
Refer to

AV-645, "Diagnosis Procedure"

The voice cannot be controlled
(Voice control screen is not dis-
played).

Steering switch “SOURCE”, “MENU UP”,
“MENU DOWN”, “ENTER” operates, but

“

” does not operate.

Steering switch malfunction.
Replace steering switch. Refer to

AV-798, "Removal and

Installation"

Steering switch's “SOURCE”, “MENU

UP”, “MENU DOWN”, “

”, “ENTER”

does not operate.

Steering switch signal A circuit malfunction.
Refer to

AV-652, "Diagnosis Procedure"

All steering switches do not work.

Steering switch signal GND circuit malfunction.
Refer to

AV-656, "Diagnosis Procedure"

AV-776

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

RELATED TO iPod

Trouble diagnosis chart by symptom

Connect another iPod

and check if the symptom is reproduced or not. If the symptom is reproduced, diag-

nose the vehicle. If no malfunction is detected, replace the iPod harness.
NOTE:
It is unable to read a connection between iPod

and iPod harness.

Trouble diagnosis chart by symptom

Symptoms

Check items

Possible malfunction location / Action to take

The CD cannot be removed.

—

Disk eject signal circuit malfunction between AV control
unit and preset switch.
Refer to

AV-644, "Diagnosis Procedure"

Audio sound is not heard.

No sound from all speakers.

• Amp. ON signal circuit.
• BOSE amp. power supply and ground circuit.

Refer to

AV-633, "BOSE AMP. : Diagnosis Procedure"

There is no sound from the woofer.

• Woofer amp. power supply and ground circuit.

Refer to

AV-634, "WOOFER : Diagnosis Procedure"

• Sound signal woofer circuit between BOSE amp. and

woofer.

• Sound signal woofer circuit between BOSE amp. and

woofer.

• Woofer amp. ON signal circuit between BOSE amp.

and woofer.

There is no sound from the center speak-
er.

Sound signal center speaker circuit.

There is sound only from specific places
(RH front, RH rear, LH front and LH rear).

Sound signal circuit of suspect system.

Satellite radio is not received.

There is malfunction in the CONSULT-III
self-diagnosis result.

Perform CONSULT-III self-diagnosis.
Refer to

AV-601, "CONSULT-III Function (MULTI AV)"

There is no malfunction in the CON-
SULT-III self-diagnosis result.

Perform the following inspection procedure.
1.

Check antenna base mounting nut for looseness.
NOTE:
Tightening torque: 6.5 N·m (0.66 kg-m, 58 in-lb)

Visually check for satellite radio antenna feeder.

Replace the antenna base.
Refer to

AV-809, "Exploded View"

Replace the AV control unit.
Refer to

AV-787, "Exploded View"

AM/FM radio is not received.

Other audio sounds are normal.

• Antenna amp. ON signal circuit.
• Antenna feeder.

Symptoms

Check items

Possible malfunction location / Action to take

There is no sound from the iP-

Other audio sounds are normal.

• iPod sound signal circuit between AV control unit and

iPod adapter.

• iPod sound signal circuit between iPod

and iPod

adapter.

It does not change to iPod
mode.

There is malfunction in the CONSULT-III
self-diagnosis.

Perform CONSULT-III self-diagnosis.
Refer to

AV-601, "CONSULT-III Function (MULTI AV)"

“iPod is not connected” is dis-
played when it comes to iPod
mode.

Connected to iPod

iPod connection recognition signal circuit between iPod

and iPod adapter.

iPod

cannot charge the bat-

tery.

—

iPod battery charge circuit between iPod

and iPod

adapter.

The title of music file in the iP-

is not indicated.

—

Communication circuit between iPod

and iPod adapter.

Accessing the iPod

is unavail-

able from the vehicle.

MULTI AV SYSTEM SYMPTOMS

AV-777

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

RELATED TO STEERING SWITCH

Trouble diagnosis chart by symptom

RELATED TO AUXILIARY INPUT

NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

Trouble diagnosis chart by symptom

Symptoms

Probable malfunction location

None of the steering switch operations work.

Steering switch signal GND circuit malfunction.
Refer to

AV-656, "Diagnosis Procedure"

Only specified switch (1) cannot be operated.

Steering switch malfunction.
Refer to

AV-798, "Exploded View"

Steering switch's “SOURCE”, “MENU UP”, “MENU

DOWN”,“

”, “ENTER”switches do not work.

Steering switch signal A circuit malfunction.
Refer to

AV-652, "Diagnosis Procedure"

Steering switch's “

”, “VOL UP”, “VOL DOWN”, “

”

switches do not work.

Steering switch signal B circuit malfunction.
Refer to

AV-654, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

No vocal sound is heard when
AUX mode is selected.

Vocal sound is heard when other modes
are selected.

AUX sound signal circuit (auxiliary input jacks to AV con-
trol unit).

Image is not displayed when
AUX mode is selected.

Camera image is displayed.

AUX image signal circuit malfunction.
Refer to

AV-643, "Diagnosis Procedure"

AV-778

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

NORMAL OPERATING CONDITION

Description

INFOID:0000000005528814

NOTE:
• For Navigation system operation information, refer to Navigation system Owner's Manual.
• Vehicle operation information, refer to Owner's Manual.

BASIC OPERATIONS

NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is dis-
connected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the
information in the Address Book.

RELATED TO VOICE RECOGNITION

Related to Basic Operation

Related to Item Choice

The system should respond correctly to all voice commands without difficulty. If problems are encountered, fol-
low the solutions given in this guide for the appropriate error.

Symptom

Possible cause

Possible solution

No image is displayed.

The brightness is at the lowest setting.

Adjust the brightness of the display.

The systems in the video mode.

Press <DISC-AUX> to change the mode.

The display is turned off.

Press <Day/Night> to turn on the display.

No voice guidance is available. Or
The volume is too high or too low.

The volume is not set correctly, or it is turned off.

Adjust the volume of voice guidance.

Voice guidance is not provided for certain streets
(roads displayed in gray).

This is not a malfunction.

No map is displayed on the screen.

A screen other than map screen is displayed.

Press <MAP>.

The screen is too dim. The move-
ment is slow.

The temperature in the interior of the vehicle is low.

Wait until the interior of the vehicle has
warmed up.

Some pixels in the display are dark-
er or brighter than others.

This condition is an inherent characteristic of liquid
crystal displays.

This is not a malfunction.

Some menu items cannot be se-
lected.

Some menu items become unavailable while the ve-
hicle is driven.

Park the vehicle in a safe location, and
then operate the navigation system.

Symptom

Possible cause

Possible solution

The system does not
recognize your com-
mand.
or
The system recognizes
your command incor-
rectly

The interior of the vehicle is too noisy.

Close the windows or have other occupants quiet.

The volume of your voice is too low.

Speak louder.

The volume if your voice is too loud.

Speak softer.

Your pronunciation is unclear.

Speak clearly.

You are speaking before the voice recognition is ready

Press and release “

” switch on the steering

switch, and speak a command after the tone
sounds.

8 seconds or more have passed after you pressed and

released “

” switch on the steering switch.

Make sure to speak a command within 8 seconds

after you press and release “

” switch on the

steering switch.

Only a limited range of voice commands is usable for
each screen.

Use a correct voice command appropriate for the
current screen.

The fan of the air conditioner is too loud.

If the air conditioner is set to “Auto”, the fan speed
is automatically lowered and voice commands
can be recognized more easily.
Lower the fan speed as necessary or set the air
conditioner to “Auto”.

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