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Nissan Murano Z51. Manual - part 186

MULTI AV SYSTEM SYMPTOMS

AV-523

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITHOUT NAVIGATION]

RELATED TO AUDIO

Trouble diagnosis chart by symptom

RELATED TO iPod

Connect another iPod

and check if the symptom is reproduced or not. If the symptom is reproduced, diag-

nose the vehicle. If no malfunction is detected, replace the iPod harness.
NOTE:

AUX and DVD image are not
displayed.

Front display unit is not displayed.

Perform CONSULT-III self-diagnosis.
Refer to

AV-87, "CONSULT-III Function (MULTI AV)"

Front display unit is normal.

Composite image signal circuit malfunction between vid-
eo distributor and rear display unit.
Refer to

AV-124, "Diagnosis Procedure"

AUX and DVD image are roll-
ing.

Front display unit displayed, AUX and
DVD image are not rolling.

Composite synchronizing signal circuit malfunction be-
tween video distributor and rear display unit.
Refer to

AV-128, "Diagnosis Procedure"

Rear display unit does not
open.

—

Perform detected DTC self-diagnosis.
Refer to

AV-87, "CONSULT-III Function (MULTI AV)"

Symptoms

Check items

Possible malfunction location / Action to take

The CD cannot be removed.

—

Disk eject signal circuit.

There is no Audio sound.

No sound from all speakers.

• BOSE amp. power supply and ground circuit.

Refer to

AV-111, "BOSE AMP. : Diagnosis Procedure"

• Amp. ON signal circuit between AV control unit and

BOSE amp.

No sound from woofer.

• Woofer power supply and ground circuit.

Refer to

AV-112, "WOOFER : Diagnosis Procedure"

• Sound signal woofer circuit between BOSE amp. and

woofer.

• Woofer amp. ON signal circuit between BOSE amp.

and woofer.

There is no sound from center speaker.

Sound signal center speaker circuit.

There is sound from only specific places
(RH front, RH rear, LH front and LH rear).

Sound signal circuit of malfunctioning system.

Satellite radio is not received.

“ANTENNA” is not displayed even when
the channel is turned to 0 in Satellite ra-
dio mode.

Perform the following inspection procedure.
1.

Check antenna base mounting nut for looseness.
NOTE:
Tightening torque: 6.5 N·m (0.66 kg-m, 58 in-lb.)

Visually check for satellite radio antenna feeder.

Replace the antenna base.
Refer to

AV-557, "Exploded View"

Replace the satellite radio tuner.
Refer to

AV-558, "Exploded View"

“ANTENNA” is displayed when the chan-
nel is turned to 0 in Satellite radio mode.

Perform the following inspection procedure.
1.

Check the connection between satellite radio tuner
and antenna connector.

Check the connection between satellite radio anten-
na and antenna feeder.

Check antenna feeder for open circuit.

Replace the antenna base.
Refer to

AV-557, "Exploded View"

Replace the satellite radio tuner.
Refer to

AV-558, "Exploded View"

The sound of satellite radio is
not heard.

Other audio sounds are normal.

Satellite radio sound signal circuit between AV control unit
and satellite radio tuner.

It does not change to satellite
radio mode.

There is malfunction in the CONSULT-III
self-diagnosis result.

Perform CONSULT-III self-diagnosis.
Refer to

AV-87, "CONSULT-III Function (MULTI AV)"

AM/FM radio is not received.

Other audio sounds are normal.

• Antenna amp. ON signal circuit.
• Antenna feeder.

Symptoms

Check items

Possible malfunction location / Action to take

AV-524

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITHOUT NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

It is unable to check connection between iPod

and iPod harness.

Trouble diagnosis chart by symptom

RELATED TO STEERING SWITCH

Trouble diagnosis chart by symptom

RELATED TO AUXILIARY INPUT (WITHOUT DVD PLAYER MODELS)

NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

Trouble diagnosis chart by symptom

Symptoms

Check items

Possible malfunction location / Action to take

The iPod

does not produce

sound.

Other audio sounds are normal.

• iPod sound signal circuit between AV control unit and

iPod adapter.

• iPod sound signal circuit between iPod

and iPod

adapter.

It does not change to iPod
mode.

There is malfunction in the CONSULT-III
self-diagnosis.

Perform CONSULT-III self-diagnosis.
Refer to

AV-87, "CONSULT-III Function (MULTI AV)"

“iPod is not connected” is dis-
played when it comes to iPod
mode.

Connected to iPod

iPod connection recognition signal circuit between iPod

and iPod adapter.

iPod

cannot charge the bat-

tery.

—

iPod battery charge circuit between iPod

and iPod

adapter.

The title of music file in the iP-

is not indicated.

—

Serial communication circuit between iPod

and iPod

adapter.

Accessing the iPod

is unavail-

able from the vehicle.

Symptoms

Probable malfunction location

None of the steering switch operations work.

Steering switch signal GND circuit.
Refer to

AV-149, "Diagnosis Procedure"

Only specified switch cannot be operated.

Steering switch. Refer to

AV-548, "Exploded View"

“SOURCE”, “MENU UP”, “MENU DOWN”, “

” switches

of steering switch are not operational.

Steering switch signal A circuit.
Refer to

AV-145, "Diagnosis Procedure"

”VOL UP“, “VOL DOWN”, “

” switches of steering switch

are not operational.

Steering switch signal B circuit.
Refer to

AV-147, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

For front display unit, AUX im-
age is not displayed (Menu dis-
play is not displayed, too).

Camera image is not displayed (Also,
menu display is not displayed).

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between AV control unit and front display unit.
Refer to

AV-120, "Diagnosis Procedure"

• Vertical synchronizing (VP) signal circuit malfunction

between AV control unit and front display unit.
Refer to

AV-121, "Diagnosis Procedure"

For front display unit, AUX im-
age is not displayed (Menu dis-
play is normal).

Camera image is not displayed (Menu dis-
play is normal).

• Composite image signal circuits malfunction between

AV control unit and front display unit.
Refer to

AV-123, "Diagnosis Procedure"

• RGB area (YS) signal circuit malfunction between AV

control unit and front display unit.
Refer to

AV-119, "Diagnosis Procedure"

Camera image is normal.

AUX image signal circuit malfunction between AV control
unit and auxiliary input jacks.
Refer to

AV-132, "WITHOUT DVD ENTERTAINMENT

SYSTEM : Diagnosis Procedure"

MULTI AV SYSTEM SYMPTOMS

AV-525

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITHOUT NAVIGATION]

RELATED TO AUXILIARY INPUT (WITH DVD PLAYER MODELS)

NOTE:
Check that there is no AUX equipment main body malfunction before performing a diagnosis.

Trouble diagnosis chart by symptom

For front display unit, AUX im-
age is rolling.

Camera image is rolling.

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between AV control unit and front display unit.
Refer to

AV-120, "Diagnosis Procedure"

• Vertical synchronizing (VP) signal circuit malfunction

between AV control unit and front display unit.
Refer to

AV-121, "Diagnosis Procedure"

There is no AUX sound from
speaker on the right or left side.

The sound other than AUX sound is nor-
mal.

AUX sound signal circuit malfunction between auxiliary
input jacks and AV control unit at the side where there is
no sound.

Symptoms

Check items

Probable malfunction location

Symptoms

Check items

Probable malfunction location

Front display unit and rear dis-
play unit, AUX image is not dis-
played.

DVD image is not displayed.

Perform CONSULT-III self-diagnosis.
Refer to

AV-87, "CONSULT-III Function (MULTI AV)"

For front display unit, AUX im-
age is not displayed (Menu dis-
play is normal).

DVD image is normal.

AUX image signal circuit malfunction between auxiliary
input jacks and video distributor.
Refer to

AV-133, "WITH DVD ENTERTAINMENT SYS-

TEM : Diagnosis Procedure"

Camera image is normal.

Perform CONSULT-III self-diagnosis. Refer to

AV-87,

"CONSULT-III Function (MULTI AV)"

. When detecting no

malfunction in those components, the following items are
a possible cause.
Composite image signal circuits malfunction between
video distributor and AV control unit.
Refer to

AV-123, "Diagnosis Procedure"

DVD and camera images are not dis-
played (Menu display is normal).

Perform CONSULT-III self-diagnosis. Refer to

AV-87,

"CONSULT-III Function (MULTI AV)"

. When detecting no

malfunction in those components, the following items are
a possible cause.
• RGB area (YS) signal circuit malfunction between AV

control unit and front display unit.
Refer to

AV-119, "Diagnosis Procedure"

• Composite image signal circuits malfunction between

front display unit and AV control unit.
Refer to

AV-122, "Diagnosis Procedure"

For front display unit, AUX im-
age is not displayed (Menu dis-
play is not displayed, too).

DVD image is not displayed (Also, menu
display is not displayed).

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between AV control unit and front display unit.
Refer to

AV-120, "Diagnosis Procedure"

• Vertical synchronizing (VP) signal circuit malfunction

between AV control unit and front display unit.
Refer to

AV-121, "Diagnosis Procedure"

For front display unit, AUX im-
age is rolling.

DVD image is rolling.

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between AV control unit and front display unit.
Refer to

AV-120, "Diagnosis Procedure"

• Vertical synchronizing (VP) signal circuit malfunction

between AV control unit and front display unit.
Refer to

AV-121, "Diagnosis Procedure"

For rear display unit, AUX im-
age is not displayed (Menu dis-
play is normal).

DVD image is not displayed (Menu display
is normal).

Composite image signal circuits malfunction between
video distributor and rear display unit.
Refer to

AV-123, "Diagnosis Procedure"

AV-526

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITHOUT NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

RELATED TO DVD MODE

Trouble diagnosis chart by symptom

At AUX of rear display, menu
display is not displayed.

AUX image is normal.

• Vertical synchronizing (VP) signal circuit malfunction

between video distributor and rear display unit.
Refer to

AV-130, "Diagnosis Procedure"

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between video distributor and rear display unit.
Refer to

AV-131, "Diagnosis Procedure"

• RGB area (YS) signal circuit malfunction between vid-

eo distributor and rear display unit.
Refer to

AV-129, "Diagnosis Procedure"

For rear display unit, AUX and
DVD image are rolling.

Front display unit displayed, AUX and
DVD image are not rolling.

Composite synchronizing signal circuit malfunction be-
tween video distributor and rear display unit.
Refer to

AV-128, "Diagnosis Procedure"

There is no
AUX sound.

—

Perform CONSULT-III self-diagnosis.
Refer to

AV-87, "CONSULT-III Function (MULTI AV)"

There is no AUX sound from
speaker on the right or left side.

DVD sound is not normal, neither.

DVD and AUX sound signal circuit malfunction between
DVD player and AV control unit at the side where there
is no sound.

The sound other than AUX sound is nor-
mal.

AUX sound signal circuit malfunction between auxiliary
input jacks and DVD player at the side where there is no
sound.

It does not change to AUX
mode.

There is malfunction in the CONSULT-III
self-diagnosis result.

Perform CONSULT-III self-diagnosis.
Refer to

AV-87, "CONSULT-III Function (MULTI AV)"

Symptoms

Check items

Probable malfunction location

Front display unit and rear dis-
play unit, DVD image is not dis-
played.

AUX image is not displayed.

Perform CONSULT-III self-diagnosis.
Refer to

AV-87, "CONSULT-III Function (MULTI AV)"

For front display unit, DVD im-
age is not displayed (Menu dis-
play is normal).

Camera image is normal.

Perform CONSULT-III self-diagnosis. Refer to

AV-87,

"CONSULT-III Function (MULTI AV)"

. When detecting no

malfunction in those components, the following items are
a possible cause.
Composite image signal circuits malfunction between
video distributor and AV control unit.
Refer to

AV-123, "Diagnosis Procedure"

Camera image is not displayed (Only
warning message under area is dis-
played).

• Composite image signal circuits malfunction between

AV control unit and front display unit.
Refer to

AV-122, "Diagnosis Procedure"

• RGB area (YS) signal circuit malfunction between AV

control unit and front display unit.
Refer to

AV-119, "Diagnosis Procedure"

For front display unit, DVD im-
age is not displayed (Menu dis-
play is not displayed).

AUX image is not displayed (Menu display
is not displayed).

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between AV control unit and front display unit.
Refer to