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DIAGNOSIS AND REPAIR WORKFLOW DEF-3 < BASIC INSPECTION > C D E F G H I J K M A B DEF N O P BASIC INSPECTION DIAGNOSIS AND REPAIR WORKFLOW Work Flow INFOID:0000000003303571 DETAILED FLOW 1. OBTAIN INFORMATION ABOUT SYMPTOM Interview the customer to obtain the malfunction information (conditions and environment when the malfunc- >> GO TO 2. 2. CHECK DTC Perform self diagnosis with CONSULT-III YES >> Refer to NO >> GO TO 3. 3. REPRODUCE THE MALFUNCTION INFORMATION Check the malfunction on the vehicle that the customer describes. >> GO TO 4. 4. IDENTIFY THE MALFUNCTIONING SYSTEM WITH “SYMPTOM DIAGNOSIS” Use “Symptom diagnosis” from the symptom inspection result in step 3. Then identify where to start perform- >> GO TO 5. 5. IDENTIFY MALFUNCTIONING PARTS WITH “COMPONENT DIAGNOSIS” Perform the diagnosis with “Component diagnosis” of the applicable system. >> GO TO 6. 6. REPAIR OR REPLACE THE MALFUNCTIONING PARTS Repair or replace the specified malfunctioning parts. >> GO TO 7. 7. FINAL CHECK Check that malfunctions are not reproduced when obtaining the malfunction information from the customer, YES >> INSPECTION END NO >> GO TO 4. Revision: 2008 October 2009 Murano |