Qashqai J11. Door & Lock - part 8

BACK DOOR DOES NOT OPENED

DLK-129

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BACK DOOR DOES NOT OPENED

Diagnosis Procedure

INFOID:0000000010479927

1.

CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.
Refer to 

DLK-79, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK BACK DOOR OPENER ACTUATOR

Check back door opener actuator.
Refer to 

DLK-77, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-130

< SYMPTOM DIAGNOSIS >

[TYPE 1]

SUPER LOCK DOES NOT OPERATE

SUPER LOCK DOES NOT OPERATE

ALL DOOR

ALL DOOR : Description

INFOID:0000000010479928

All super lock do not operate.

ALL DOOR : Diagnosis Procedure

INFOID:0000000010479929

1.

CHECK POWER DOOR LOCK OPERATION

Check driver door lock/unlock using door lock and unlock switch.

Does driver door lock/unlock using door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Refer to 

DLK-119, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK SUPER LOCK ACTUATOR CIRCUIT

Check driver door super lock actuator.
Refer to 

DLK-112, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DRIVER SIDE

DRIVER SIDE : Description

INFOID:0000000010479930

Driver side super lock does not operate.

DRIVER SIDE : Diagnosis Procedure

INFOID:0000000010479931

1.

CHECK SUPER LOCK ACTUATOR

Check driver side super lock actuator.
Refer to 

DLK-112, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

PASSENGER SIDE

PASSENGER SIDE : Description

INFOID:0000000010479932

Passenger side super lock does not operate.

SUPER LOCK DOES NOT OPERATE

DLK-131

< SYMPTOM DIAGNOSIS >

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PASSENGER SIDE : Diagnosis Procedure

INFOID:0000000010479933

1.

CHECK SUPER LOCK ACTUATOR

Check passenger side super lock actuator.
Refer to 

DLK-113, "PASSENGER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR LH

REAR LH : Description

INFOID:0000000010479934

Rear LH side super lock does not operate.

REAR LH : Diagnosis Procedure

INFOID:0000000010479935

1.

CHECK SUPER LOCK ACTUATOR

Check super lock actuator rear LH.
Refer to 

DLK-114, "REAR LH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR RH

REAR RH : Description

INFOID:0000000010479936

Passenger side super lock does not operate.

REAR RH : Diagnosis Procedure

INFOID:0000000010479937

1.

CHECK SUPER LOCK ACTUATOR

Check super lock actuator rear RH.
Refer to 

DLK-115, "REAR RH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

DLK-132

< SYMPTOM DIAGNOSIS >

[TYPE 1]

SUPER LOCK DOES NOT OPERATE

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

ANTI-HIJACK FUNCTION DOES NOT OPERATE

DLK-133

< SYMPTOM DIAGNOSIS >

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ANTI-HIJACK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010434660

1.

CHECK “DOOR LOCK–UNLOCK SET” SETTING IN “WORK SUPPORT”

1.

Select “DOOR LOCK” of “BCM” using CONSULT.

2.

Select “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT” mode.

3.

Check “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”
Refer to 

DLK-47, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK) (Type 1)"

.

Is the inspection result normal?

YES

>> GO TO 2

NO

>> Set “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

DLK-134

< SYMPTOM DIAGNOSIS >

[TYPE 1]

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010434661

1.

CHECK “AUTO LOCK SET” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “AUTO LOCK SET” in “WORK SUPPORT” mode.

3.

Check “AUTO LOCK SET” in “WORK SUPPORT”.
Refer to 

DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Set “AUTO LOCK SET” setting in “WORK SUPPORT”.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

HAZARD REMINDER OPERATION DOES NOT OPERATE

DLK-135

< SYMPTOM DIAGNOSIS >

[TYPE 1]

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HAZARD REMINDER OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010434662

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-90, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-39, "DTC Index"

. (Combination meter)

2.

CHECK HAZARD FUNCTION

Check hazard function.
Refer to 

DLK-97, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement. 

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

DLK-136

< SYMPTOM DIAGNOSIS >

[TYPE 1]

HAZARD REMINDER OPERATION DOES NOT OPERATE

HAZARD REMINDER OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010434662

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-89, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-40, "DTC Index"

. (Combination meter)

2.

CHECK HAZARD FUNCTION

Check hazard function.
Refer to 

DLK-98, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement. 

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE

DLK-137

< SYMPTOM DIAGNOSIS >

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DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE

Diagnosis Procedure

INFOID:0000000010434671

1.

CHECK DOOR LOCK STATUS INDICATOR

Check door lock status indicator.
Refer to 

DLK-91, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

NO

>> GO TO 1.

DLK-138

< SYMPTOM DIAGNOSIS >

[TYPE 1]

UNLOCK LINK FUNCTION DOES NOT OPERATE

UNLOCK LINK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010434672

1.

CHECK DRIVER SIDE OR PASSENGER SIDE DOOR SWITCH

Check driver side or passenger side door switch.
Refer to 

DLK-94, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

ACC WARNING DOES NOT OPERATE

DLK-139

< SYMPTOM DIAGNOSIS >

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ACC WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010479940

1.

CHECK P POSITION WARNING OPERATION

Check P position warning operation.
Refer to 

DLK-41, "WARNING FUNCTION : System Description"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Refer to 

DLK-141, "Diagnosis Procedure"

.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

DLK-140

< SYMPTOM DIAGNOSIS >

[TYPE 1]

OFF POSITION WARNING DOES NOT OPERATE

OFF POSITION WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010479938

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-90, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-39, "DTC Index"

. (Combination meter)

2.

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to 

DLK-94, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to 

DLK-82, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

P POSITION WARNING DOES NOT OPERATE

DLK-141

< SYMPTOM DIAGNOSIS >

[TYPE 1]

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P POSITION WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010479939

1.

CHECK DTC WITH BCM, TCM AND COMBINATION METER

Check that DTC is not detected with BCM, TCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-90, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-39, "DTC Index"

. (Combination meter)

2.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to 

DLK-82, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.
Refer to 

DLK-100, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to 

DLK-94, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to 

DLK-70, "DTC Logic"

.

• Luggage room: Refer to 

DLK-73, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

CHECK INFORMATION DISPLAY

Check information display.
Refer to 

DLK-98, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Repair or replace the malfunctioning parts.

7.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-132, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-41, "Intermittent Incident"

.

DLK-142

< SYMPTOM DIAGNOSIS >

[TYPE 1]

P POSITION WARNING DOES NOT OPERATE

P POSITION WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010479939

1.

CHECK DTC WITH BCM, TCM AND COMBINATION METER

Check that DTC is not detected with BCM, TCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-89, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-40, "DTC Index"

. (Combination meter)

2.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to 

DLK-83, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.
Refer to 

DLK-101, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to 

DLK-95, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to 

DLK-71, "DTC Logic"

.

• Luggage room: Refer to 

DLK-74, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

CHECK INFORMATION DISPLAY

Check information display.
Refer to 

DLK-99, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Repair or replace the malfunctioning parts.

7.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

INTELLIGENT KEY LOW BATTERY WARNING DOES NOT OPERATE

DLK-143

< SYMPTOM DIAGNOSIS >

[TYPE 1]

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INTELLIGENT KEY LOW BATTERY WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010479941

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-89, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-40, "DTC Index"

. (Combination meter)

2.

CHECK INFORMATION DISPLAY

Check information display.
Refer to 

DLK-99, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK INTELLIGENT KEY BATTERY

Check Intelligent Key battery.
Refer to 

DLK-100, "Component Inspection"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to 

DLK-71, "DTC Logic"

.

• Luggage room: Refer to 

DLK-74, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-144

< SYMPTOM DIAGNOSIS >

[TYPE 1]

TAKE AWAY WARNING DOES NOT OPERATE

TAKE AWAY WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010479942

1.

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

>> Refer to 

BCS-89, "DTC Index"

. (BCM)

NO-2

>> Refer to 

MWI-40, "DTC Index"

. (Combination meter)

2.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to 

DLK-83, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK INFORMATION DISPLAY

Check information display.
Refer to 

DLK-99, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK DOOR SWITCH

Check door switch.
Refer to 

DLK-95, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.
Refer to 

DLK-101, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Repair or replace the malfunctioning parts.

6.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to 

DLK-71, "DTC Logic"

.

• Luggage room: Refer to 

DLK-74, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Repair or replace the malfunctioning parts.

7.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"