Nissan Qashqai J11. Manual - part 1294

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-445

< SYMPTOM DIAGNOSIS >

[TYPE 3]

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DRIVER SIDE : Description

INFOID:0000000010502860

Driver side door does not lock/unlock using door lock and unlock switch.

DRIVER SIDE : Diagnosis Procedure

INFOID:0000000010502861

1.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (driver side).
Refer to 

DLK-421, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

PASSENGER SIDE

PASSENGER SIDE : Description

INFOID:0000000010502862

Passenger side door does not lock/unlock using door lock and unlock switch.

PASSENGER SIDE : Diagnosis Procedure

INFOID:0000000010502863

1.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (passenger side).
Refer to 

DLK-422, "PASSENGER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR LH

REAR LH : Description

INFOID:0000000010502864

Rear LH side door does not lock/unlock using door lock and unlock switch.

REAR LH : Diagnosis Procedure

INFOID:0000000010502865

1.

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly LH.
Refer to 

DLK-423, "REAR LH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

DLK-446

< SYMPTOM DIAGNOSIS >

[TYPE 3]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

REAR RH

REAR RH : Description

INFOID:0000000010502866

Rear RH side door does not lock/unlock using door lock and unlock switch.

REAR RH : Diagnosis Procedure

INFOID:0000000010502867

1.

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly RH.
Refer to 

DLK-424, "REAR RH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK KNOB OR 

DOOR KEY CYLINDER

DLK-447

< SYMPTOM DIAGNOSIS >

[TYPE 3]

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DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK
KNOB OR DOOR KEY CYLINDER

Diagnosis Procedure

INFOID:0000000010502870

1.

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Go to 

DLK-443, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK UNLOCK SENSOR

Check unlock sensor.
Refer to 

DLK-441, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-448

< SYMPTOM DIAGNOSIS >

[TYPE 3]

DOOR DOES NOT LOCK/UNLOCK WITH KEYFOB

DOOR DOES NOT LOCK/UNLOCK WITH KEYFOB

Diagnosis Procedure

INFOID:0000000010435026

1.

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Go to 

DLK-443, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK KEYFOB BATTERY

Check keyfob battery.
Refer to 

DLK-576, "Component Inspection"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE KEYFOB

1.

Replace keyfob.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.