Nissan Qashqai J11. Manual - part 1259

DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK KNOB OR 

DOOR KEY CYLINDER

DLK-305

< SYMPTOM DIAGNOSIS >

[TYPE 2]

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DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK
KNOB OR DOOR KEY CYLINDER

Diagnosis Procedure

INFOID:0000000010488238

1.

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Go to 

DLK-301, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK UNLOCK SENSOR

Check unlock sensor.
Refer to 

DLK-117, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DLK-306

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

ALL DOOR REQUEST SWITCHES

ALL DOOR REQUEST SWITCHES : Description

INFOID:0000000010488239

All doors do not lock/unlock using all door request switches.

ALL DOOR REQUEST SWITCHES : Diagnosis Procedure

INFOID:0000000010488240

1.

CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button?

YES

>> GO TO 2.

NO

>> Refer to 

DLK-309, "Diagnosis Procedure"

.

2.

CHECK “LOCK/UNLOCK BY I-KEY” SETTING IN “WORK SUPPORT”

1.

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

2.

Select “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT” mode.

3.

Check “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
Refer to 

DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Set “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.

3.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to 

DLK-71, "DTC Logic"

.

• Luggage room: Refer to 

DLK-74, "DTC Logic"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.
• Driver side: Refer to 

DLK-103, "DRIVER SIDE : Diagnosis Procedure"

.

• Passenger side: Refer to 

DLK-105, "PASSENGER SIDE : Diagnosis Procedure"

.

• Rear bumper: Refer to 

DLK-107, "REAR BUMPER : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

DRIVER SIDE DOOR REQUEST SWITCH

DRIVER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010488241

All doors do not lock/unlock using driver side door request switch.

DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010488242

1.

CHECK DRIVER SIDE DOOR REQUEST SWITCH

Check driver side door request switch.

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DLK-307

< SYMPTOM DIAGNOSIS >

[TYPE 2]

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Refer to 

DLK-93, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (driver side).
Refer to 

DLK-103, "DRIVER SIDE : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

PASSENGER SIDE DOOR REQUEST SWITCH

PASSENGER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010488243

All doors do not lock/unlock using passenger side door request switch.

PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010488244

1.

CHECK PASSENGER SIDE DOOR REQUEST SWITCH

Check passenger side door request switch.
Refer to 

DLK-93, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (passenger side).
Refer to 

DLK-105, "PASSENGER SIDE : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

BACK DOOR REQUEST SWITCH

BACK DOOR REQUEST SWITCH : Description

INFOID:0000000010488245

All doors do not lock/unlock using back door request switch.

BACK DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010488246

1.

CHECK BACK DOOR REQUEST SWITCH

Check back door request switch.
Refer to 

DLK-81, "Component Function Check"

.

DLK-308

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (rear bumper).
Refer to 

DLK-107, "REAR BUMPER : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to 

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.