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Nissan Qashqai J11. Manual - part 10

TOW TRUCK TOWING

GI-39

< PRECAUTION >

Remove the hook cover from the bumper using a remover tool.

Securely install the vehicle recovery hook stored with jacking
tools.

Check that the hook is properly secured in the stored place after use.

WARNING:

• Stand clear of a stuck vehicle.
• Never spin your tires at high speed. This could cause them to

explode and result in serious injury. Parts of your vehicle
could also overheat and be damaged.

CAUTION:

• Tow chains or cables must be attached only to the vehicle

recovery hooks or main structural members of the vehicle.
Otherwise, the vehicle body will be damaged.

• Never use the vehicle tie downs to free a vehicle stuck in sand, snow, mud, etc. Never tow the vehi-

cle using the vehicle tie downs or recovery hooks.

• Always pull the cable straight out from the front of the vehicle. Never pull on the hook at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake or

cooling systems.

• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or

recovery.

REAR

Securely install the vehicle recovery hook stored with jacking tools.

JMAIA1099ZZ

JMAIA0345ZZ

GI-40

< BASIC INSPECTION >

SERVICE INFORMATION FOR ELECTRICAL INCIDENT

BASIC INSPECTION

SERVICE INFORMATION FOR ELECTRICAL INCIDENT

Work Flow

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WORK FLOW

Control Units and Electrical Parts

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PRECAUTIONS

• Never reverse polarity of battery terminals.
• Install only parts specified for a vehicle.
• Before replacing the control unit, check the input and output and functions of the component parts.
• Do not apply excessive force when disconnecting a connector.

SGI838

STEP

DESCRIPTION

STEP 1

Get detailed information about the conditions and the environment when the incident occurred.
The following are key pieces of information required to make a good analysis:

WHAT

Vehicle Model, Engine, Transmission/Transaxle and the System (i.e. Radio).

WHEN

Date, Time of Day, Weather Conditions, Frequency.

WHERE

Road Conditions, Altitude and Traffic Situation.

HOW

System Symptoms, Operating Conditions (Other Components Interaction).
Service History and if any After Market Accessories have been installed.

STEP 2

Operate the system, road test if necessary.
Verify the parameter of the incident.
If the problem cannot be duplicated, refer to “Incident Simulation Tests”.

STEP 3

Get the proper diagnosis materials together including:
• Power Supply Routing
• System Operation Descriptions
• Applicable Service Manual Sections
• Check for any Service Bulletins
Identify where to begin diagnosis based upon your knowledge of the system operation and the customer comments.

STEP 4

Inspect the system for mechanical binding, loose connectors or wiring damage.
Determine which circuits and components are involved and diagnose using the Power Supply Routing and Harness Lay-
outs.

STEP 5

Repair or replace the incident circuit or component.

STEP 6

Operate the system in all modes. Verify the system works properly under all conditions. Check you have not inadvert-
ently created a new incident during your diagnosis or repair steps.

SERVICE INFORMATION FOR ELECTRICAL INCIDENT

GI-41

< BASIC INSPECTION >

• Do not apply excessive shock to the control unit by dropping or hit-

ting it.

• Be careful to prevent condensation in the control unit due to rapid

temperature changes and do not let water or rain get on it. If water
is found in the control unit, dry it fully and then install it in the vehi-
cle.

• Be careful not to let oil to get on the control unit connector.
• Avoid cleaning the control unit with volatile oil.
• Do not disassemble the control unit, and do not remove the upper

and lower covers.

• When using a DMM, be careful not to let test probes get close to

each other to prevent the power transistor in the control unit from
damaging battery voltage because of short circuiting.

• When checking input and output signals of the control unit, use the

specified check adapter.

Intermittent Incident

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DESCRIPTION

Sometimes the symptom is not present when the vehicle is brought in for service. If possible, re-create the
conditions present at the time of the incident. Doing so may help avoid a No Trouble Found Diagnosis. The fol-
lowing section illustrates ways to simulate the conditions/environment under which the owner experiences an
electrical incident.

The section is broken into the six following topics:

• Vehicle vibration
• Heat sensitive
• Freezing
• Water intrusion
• Electrical load
• Cold or hot start up
Get a thorough description of the incident from the customer. It is important for simulating the conditions of the
problem.

VEHICLE VIBRATION

The problem may occur or become worse while driving on a rough road or when engine is vibrating (idle with
A/C on). In such a case, you will want to check for a vibration related condition. Refer to the following illustra-
tion.

Connector & Harness

SAIA0255E

SEF348N

GI-42

< BASIC INSPECTION >

SERVICE INFORMATION FOR ELECTRICAL INCIDENT

Determine which connectors and wiring harness would affect the electrical system you are inspecting. Gently
shake each connector and harness while monitoring the system for the incident you are trying to duplicate.
This test may indicate a loose or poor electrical connection.

Hint

Connectors can be exposed to moisture. It is possible to get a thin film of corrosion on the connector termi-
nals. A visual inspection may not reveal this without disconnecting the connector. If the problem occurs inter-
mittently, perhaps the problem is caused by corrosion. It is a good idea to disconnect, inspect and clean the
terminals on related connectors in the system.

Sensor & Relay

Gently apply a slight vibration to sensors and relays in the system you are inspecting.
This test may indicate a loose or poorly mounted sensor or relay.

Engine Compartment

There are several reasons a vehicle or engine vibration could cause an electrical complaint. Some of the
things to check for are:
• Connectors not fully seated.
• Wiring harness not long enough and is being stressed due to engine vibrations or rocking.
• Wires laying across brackets or moving components.
• Loose, dirty or corroded ground wires.
• Wires routed too close to hot components.
To inspect components under the hood, start by verifying the integrity of ground connections. (Refer to Ground
Inspection described later.) First check that the system is properly grounded. Then check for loose connection
by gently shaking the wiring or components as previously explained. Using the wiring diagrams inspect the
wiring for continuity.

Behind the Instrument Panel

An improperly routed or improperly clamped harness can become pinched during accessory installation. Vehi-
cle vibration can aggravate a harness which is routed along a bracket or near a screw.

Under Seating Areas

An unclamped or loose harness can cause wiring to be pinched by seat components (such as slide guides)
during vehicle vibration. If the wiring runs under seating areas, inspect wire routing for possible damage or
pinching.

HEAT SENSITIVE

• The customer's concern may occur during hot weather or after car

has sat for a short time. In such cases you will want to check for a
heat sensitive condition.

• To determine if an electrical component is heat sensitive, heat the

component with a heat gun or equivalent.

CAUTION:

Never heat components above 60

C (140

F).

• If incident occurs while heating the unit, either replace or properly

insulate the component.

FREEZING

SGI839

JPAIA0733GB

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